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ARM & Associates Ltd 
Bernard Redmond (Director) Mob: +353 873104712 
Email: bredmond@armandassociates.co.uk 
Web: www.armandassociates.co.uk
Bernard Redmond (Director) Tel: +353 873104712 
40% reduction in Output in the past 3 years. 
Asset approaching End of Design life. 
Skills decline. 
Increased labour costs. 
Un-reliable or Obsolete equipment. 
Oil price down. 
Annual Turnarounds being extended to 2 or even 3 Years. 
etc
Offshore Resources constrained by limited bed space 
Backlog continues to increase despite Turnarounds, Campaign Maintenance, 5Ys, Reliability and PM Optimisation teams 
Jan 
Feb 
Mar 
Apr 
May 
Jun 
Jul 
Aug 
Sep 
Oct 
Nov 
Dec 
Human Resources 
PM/CM Backlog 
Bernard Redmond (Director) Tel: +353 873104712 
Backlog is increasing faster than available resources can liquidate it!
1.Carry out Work Order History Analysis & PM Optimisation 
2.Where possible we close PM Work Orders in response to Genuine Process Trips 
Jan 
Feb 
Mar 
Apr 
May 
Jun 
Jul 
Aug 
Sep 
Oct 
Nov 
Dec 
(1)= Optimises Maintenance Effectiveness (doing the right maintenance) to Prevent Equipment Failure 
(2)= Maximises Maintenance Efficiency (Cost of doing maintenance / Productivity) to make the best use of scarce resources 
Bernard Redmond (Director) Tel: +353 873104712 
Prevention is better than cure!
Priorities Preventative & Breakdown Work 
Prepare Work Instructions. Allocate Resources and Materials 
Schedule Work for Execution 
Execute Work & Record History 
Validate Work History 
Analyse History 
Improve Preventative Maintenance Plans 
Reliability Eng 
PM Optimisation Team 
Supervisors 
Work Preparator 
Bernard Redmond (Director) Tel: +353 873104712
Identify 
Prep 
Schedule 
Execute 
Validate History 
Analyse 
Improve 
Responsibility 
Put together work instructions to restore equipment function as 
quickly and efficiently as possible 
Typical Activity 
IF repeat failure: - Copy / Paste last set of operations 
Result 
Does not necessarily address underlying Failure Mode 
Can end up simply being a Band-Aid Solution, requiring Re-Work 
Bernard Redmond (Director) Tel: +353 873104712
Validate Work Order History 
Costs 
Man-hours 
Materials 
Activities 
Work carried out matches what was called for on the Work Order 
◦Improvement are limited to obvious errors or omissions in the Work Order instructions 
Supervisors are not responsible for identifying the underlying “Failure Mode” and making sure it’s addressed on the next PM 
“Isn’t that what the Reliability Eng is supposed to do!” 
Identify 
Prep 
Schedule 
Execute 
Validate History 
Analyse 
Improve 
Bernard Redmond (Director) Tel: +353 873104712
Identify 
Prep 
Schedule 
Execute 
Validate History 
Analyse 
Improve 
Primary 
Carry out 5Ys and Root Cause Analysis (RCA) 
◦Get started but are not always completed 
Other failures come along 
Take up too much offshore time 
etc 
Secondary 
Identify Top 10 Bad Actors for input to the PM Optimisation process 
◦Often not even started 
Not even enough time to complete Primary Responsibilities (5Ys and RCA) 
Effective WO History Analysis is very Time Consuming, Boring, Laborious and has a very Low Profile within the organisation 
“As a Professional Engineer it’s not something I would want to do on a day to day basis “ 
Lack of Good Quality Maintenance History e.g. Mismatches between “Long Text” and “Fault Codes” 
Etc 
Bernard Redmond (Director) Tel: +353 873104712
Man Vs Machine? 
CMMS 
Rubbish in Rubbish out! 
Fault Code reader, Not a data Analysis tool 
Only capable of reporting Fault Code 
Statistics 
Not capable of identifying the underlying failure 
information needed to prevent repeat failures 
Fault Codes 
Often proven to be Un-Reliable, and even misleading when compared to what is known to be actually happening with Equipment 
Not capable of Interpreting WO “Long Text” history in the same way as a human to produce Reliable Useful Information 
Identify 
Prep 
Schedule 
Execute 
Validate History 
Analyse 
Improve 
Bernard Redmond (Director) Tel: +353 873104712
Improve 
Team Effort 
Very Expensive to conduct 
Can take up to 5 Year to complete 
Compromised by Inadequate Analysis 
on which to Prioritise PMO efforts 
PMO team can be forced into conducting 
simple “Feel Good”, “Slash & Burn” PMR reviews, simply to reduce 
costs or the size of the Maintenance Backlog 
◦The may result is even more Un-reliable Equipment and increased maintenance Costs and Re-work 
The Process is designed to Output Generic PMs for Equipment Types, Not Equipment Specific Maintenance 
Even when Offshore suggests equipment specific improvement, the PMO team can end up defaulting back to Generic non equipment specific PMS which are little more than the original OEM maintenance plans 
Identify 
Prep 
Schedule 
Execute 
Validate History 
Analyse 
Improve 
Bernard Redmond (Director) Tel: +353 873104712
Repeat Failure Frequency 
Total Failures in 5 Years 
Mean Time To Repair (Hours) 
Hourly Labour Cost 
Similar Pieces of Equipment Effected 
(e.g. Gas Detectors) 
Cost Savings 
£ 
Man-hours Savings 
Monthly 
60 
5 
98 
60 
1,764,000 
18000 
3 Monthly 
20 
5 
98 
50 
490,000 
5000 
6 Monthly 
10 
5 
98 
40 
196,000 
2000 
Yearly 
5 
5 
98 
30 
73,500 
750 
2 Yearly 
2.5 
5 
98 
20 
24,500 
250 
Total 
£ 2,548,000 
26,000 
Does not include associated Production Gains 
Identify 
Prep 
Schedule 
Execute 
Validate History 
Analyse 
Improve 
Bernard Redmond (Director) Tel: +353 873104712
At Work Order close out stage we perform a 
combination of Reliability and PM Optimisation activities 
We Data Mine, Collate, Read, and Analyse 
 Work Request “Long Text” 
 Work Order “Long Text” 
 Technical history “Long Text” 
 And Existing PM tasks 
 We identify the “Failure Mode” 
 check if the Failure Mode is addressed on an existing PM 
 raise PM change requests where necessary to update PM tasks and 
frequencies 
Identify 
Prep 
Schedule 
Execute 
Validate 
History 
Analyse 
Improve 
Bernard Redmond (Director) Tel: +353 873104712
ARM & Associates has developed a unique software program 
(SCE Assurance™ ) which uses PI data to take Credit for Genuine Process Trips 
SCE Assurance™ enables us to close Preventative Maintenance (PM) routines for SCE equipment and systems in response to Genuine Process Trips 
Before closure PMs are Validated against their Performance Standards 
Applicable to Detection, Protection and Shutdown System PMs 
Bernard Redmond (Director) Tel: +353 873104712
Additional Man-hour savings include: Operator Isolation/De-Isolations, Scaffolding, Work Prepping etc and Production Deferment 
Bernard Redmond (Director) Tel: +353 873104712 
Typical North Sea Installation 
PMs = 407 
PM Frequency/Year = 3 
Hours/PM = 5 
Men/PM = 2 
E.g. If credit could be taken for 35% of PMs, that would require ½ an Instrument Tech less per year 
% of PMs that Credit can be taken for 
Annual Man-hour Savings 
Annual # Men Savings 
10% 
1,221 
0.1 
20% 
2,442 
0.3 
30% 
3,663 
0.4 
40% 
4,884 
0.6 
50% 
6,105 
0.7 
60% 
7,326 
0.8 
70% 
8,547 
1.0 
80% 
9,768 
1.1 
90% 
10,989 
1.3 
100% 
12,210 
1.4
What are you really paying for? 
Are you actually getting what you think you are paying for? 
OPTIONS 
1.Do Nothing 
2.Encourage the people you have to do more 
Work Preparator 
Supervisors 
Reliability Engineer 
PM Optimisation Team 
3.Add more internal resources 
The process isn’t working effectively at the moment, so adding more 
internal resources will only produce more of the same results, faster, at a higher price 
4.Change the Process + Add more internal resources 
Changing the process will make the entire process even more laborious, repetitive and low profile within the organisation, and will make it very difficult to retain the necessary technically competent and experienced people you need to do the work 
5.ARM & Associates Ltd 
Our services are delivered external to your offices, so they are Ringed Fenced, which means we cannot be treated like just another pair of hands and get dragged into the kinds of reactive day to day “Fire Fighting” activities you are wanting to avoid 
Being independent means we have no vested interest in changes we make to manning levels for example (Unlike Integrated Service Contracts (ISC) providers) 
“Nothing Changes if Nothing Changes” 
Identify 
Prep 
Schedule 
Execute 
Validate History 
Analyse 
Improve 
Bernard Redmond (Director) Tel: +353 873104712
The Smart Choice 
Over 20 years experience working in the North Sea 
Customer focused i.e. Independent of ICS contract 
Satisfaction and Recognition you deserve for having had the initiative and forte of delivering a World Class Maintenance Execution Program that; 
Ensures sustained improvements in both maintenance Effectiveness & Efficiency 
Asset Integrity 
Safer, more Reliable Process Plant 
Fit for Purpose Maintenance at a lower cost 
A Proactive maintenance program capable of reducing the burden of Maintenance Backlog 
Bernard Redmond (Director) Tel: +353 873104712

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ARM & Associates - Productivity Improvement Services

  • 1. ARM & Associates Ltd Bernard Redmond (Director) Mob: +353 873104712 Email: bredmond@armandassociates.co.uk Web: www.armandassociates.co.uk
  • 2. Bernard Redmond (Director) Tel: +353 873104712 40% reduction in Output in the past 3 years. Asset approaching End of Design life. Skills decline. Increased labour costs. Un-reliable or Obsolete equipment. Oil price down. Annual Turnarounds being extended to 2 or even 3 Years. etc
  • 3. Offshore Resources constrained by limited bed space Backlog continues to increase despite Turnarounds, Campaign Maintenance, 5Ys, Reliability and PM Optimisation teams Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Human Resources PM/CM Backlog Bernard Redmond (Director) Tel: +353 873104712 Backlog is increasing faster than available resources can liquidate it!
  • 4. 1.Carry out Work Order History Analysis & PM Optimisation 2.Where possible we close PM Work Orders in response to Genuine Process Trips Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec (1)= Optimises Maintenance Effectiveness (doing the right maintenance) to Prevent Equipment Failure (2)= Maximises Maintenance Efficiency (Cost of doing maintenance / Productivity) to make the best use of scarce resources Bernard Redmond (Director) Tel: +353 873104712 Prevention is better than cure!
  • 5. Priorities Preventative & Breakdown Work Prepare Work Instructions. Allocate Resources and Materials Schedule Work for Execution Execute Work & Record History Validate Work History Analyse History Improve Preventative Maintenance Plans Reliability Eng PM Optimisation Team Supervisors Work Preparator Bernard Redmond (Director) Tel: +353 873104712
  • 6. Identify Prep Schedule Execute Validate History Analyse Improve Responsibility Put together work instructions to restore equipment function as quickly and efficiently as possible Typical Activity IF repeat failure: - Copy / Paste last set of operations Result Does not necessarily address underlying Failure Mode Can end up simply being a Band-Aid Solution, requiring Re-Work Bernard Redmond (Director) Tel: +353 873104712
  • 7. Validate Work Order History Costs Man-hours Materials Activities Work carried out matches what was called for on the Work Order ◦Improvement are limited to obvious errors or omissions in the Work Order instructions Supervisors are not responsible for identifying the underlying “Failure Mode” and making sure it’s addressed on the next PM “Isn’t that what the Reliability Eng is supposed to do!” Identify Prep Schedule Execute Validate History Analyse Improve Bernard Redmond (Director) Tel: +353 873104712
  • 8. Identify Prep Schedule Execute Validate History Analyse Improve Primary Carry out 5Ys and Root Cause Analysis (RCA) ◦Get started but are not always completed Other failures come along Take up too much offshore time etc Secondary Identify Top 10 Bad Actors for input to the PM Optimisation process ◦Often not even started Not even enough time to complete Primary Responsibilities (5Ys and RCA) Effective WO History Analysis is very Time Consuming, Boring, Laborious and has a very Low Profile within the organisation “As a Professional Engineer it’s not something I would want to do on a day to day basis “ Lack of Good Quality Maintenance History e.g. Mismatches between “Long Text” and “Fault Codes” Etc Bernard Redmond (Director) Tel: +353 873104712
  • 9. Man Vs Machine? CMMS Rubbish in Rubbish out! Fault Code reader, Not a data Analysis tool Only capable of reporting Fault Code Statistics Not capable of identifying the underlying failure information needed to prevent repeat failures Fault Codes Often proven to be Un-Reliable, and even misleading when compared to what is known to be actually happening with Equipment Not capable of Interpreting WO “Long Text” history in the same way as a human to produce Reliable Useful Information Identify Prep Schedule Execute Validate History Analyse Improve Bernard Redmond (Director) Tel: +353 873104712
  • 10. Improve Team Effort Very Expensive to conduct Can take up to 5 Year to complete Compromised by Inadequate Analysis on which to Prioritise PMO efforts PMO team can be forced into conducting simple “Feel Good”, “Slash & Burn” PMR reviews, simply to reduce costs or the size of the Maintenance Backlog ◦The may result is even more Un-reliable Equipment and increased maintenance Costs and Re-work The Process is designed to Output Generic PMs for Equipment Types, Not Equipment Specific Maintenance Even when Offshore suggests equipment specific improvement, the PMO team can end up defaulting back to Generic non equipment specific PMS which are little more than the original OEM maintenance plans Identify Prep Schedule Execute Validate History Analyse Improve Bernard Redmond (Director) Tel: +353 873104712
  • 11. Repeat Failure Frequency Total Failures in 5 Years Mean Time To Repair (Hours) Hourly Labour Cost Similar Pieces of Equipment Effected (e.g. Gas Detectors) Cost Savings £ Man-hours Savings Monthly 60 5 98 60 1,764,000 18000 3 Monthly 20 5 98 50 490,000 5000 6 Monthly 10 5 98 40 196,000 2000 Yearly 5 5 98 30 73,500 750 2 Yearly 2.5 5 98 20 24,500 250 Total £ 2,548,000 26,000 Does not include associated Production Gains Identify Prep Schedule Execute Validate History Analyse Improve Bernard Redmond (Director) Tel: +353 873104712
  • 12. At Work Order close out stage we perform a combination of Reliability and PM Optimisation activities We Data Mine, Collate, Read, and Analyse  Work Request “Long Text”  Work Order “Long Text”  Technical history “Long Text”  And Existing PM tasks  We identify the “Failure Mode”  check if the Failure Mode is addressed on an existing PM  raise PM change requests where necessary to update PM tasks and frequencies Identify Prep Schedule Execute Validate History Analyse Improve Bernard Redmond (Director) Tel: +353 873104712
  • 13. ARM & Associates has developed a unique software program (SCE Assurance™ ) which uses PI data to take Credit for Genuine Process Trips SCE Assurance™ enables us to close Preventative Maintenance (PM) routines for SCE equipment and systems in response to Genuine Process Trips Before closure PMs are Validated against their Performance Standards Applicable to Detection, Protection and Shutdown System PMs Bernard Redmond (Director) Tel: +353 873104712
  • 14. Additional Man-hour savings include: Operator Isolation/De-Isolations, Scaffolding, Work Prepping etc and Production Deferment Bernard Redmond (Director) Tel: +353 873104712 Typical North Sea Installation PMs = 407 PM Frequency/Year = 3 Hours/PM = 5 Men/PM = 2 E.g. If credit could be taken for 35% of PMs, that would require ½ an Instrument Tech less per year % of PMs that Credit can be taken for Annual Man-hour Savings Annual # Men Savings 10% 1,221 0.1 20% 2,442 0.3 30% 3,663 0.4 40% 4,884 0.6 50% 6,105 0.7 60% 7,326 0.8 70% 8,547 1.0 80% 9,768 1.1 90% 10,989 1.3 100% 12,210 1.4
  • 15. What are you really paying for? Are you actually getting what you think you are paying for? OPTIONS 1.Do Nothing 2.Encourage the people you have to do more Work Preparator Supervisors Reliability Engineer PM Optimisation Team 3.Add more internal resources The process isn’t working effectively at the moment, so adding more internal resources will only produce more of the same results, faster, at a higher price 4.Change the Process + Add more internal resources Changing the process will make the entire process even more laborious, repetitive and low profile within the organisation, and will make it very difficult to retain the necessary technically competent and experienced people you need to do the work 5.ARM & Associates Ltd Our services are delivered external to your offices, so they are Ringed Fenced, which means we cannot be treated like just another pair of hands and get dragged into the kinds of reactive day to day “Fire Fighting” activities you are wanting to avoid Being independent means we have no vested interest in changes we make to manning levels for example (Unlike Integrated Service Contracts (ISC) providers) “Nothing Changes if Nothing Changes” Identify Prep Schedule Execute Validate History Analyse Improve Bernard Redmond (Director) Tel: +353 873104712
  • 16. The Smart Choice Over 20 years experience working in the North Sea Customer focused i.e. Independent of ICS contract Satisfaction and Recognition you deserve for having had the initiative and forte of delivering a World Class Maintenance Execution Program that; Ensures sustained improvements in both maintenance Effectiveness & Efficiency Asset Integrity Safer, more Reliable Process Plant Fit for Purpose Maintenance at a lower cost A Proactive maintenance program capable of reducing the burden of Maintenance Backlog Bernard Redmond (Director) Tel: +353 873104712