Comarch delivers a comprehensive set of BSS modules to help KPN lower operational costs’, improve customer satisfaction and launch new services faster.
TCXC PaaS - Carrier Digital Transformation White PaperTelecomsXChange
A lot of industries have gone digital, but many carriers are still maintaining the status quo. Carriers still conduct business mostly manually, and that is inefficient in the digital age. Fortunately, there is an opportunity for carriers to become digitized and subsequently increase the speed at which they transact. In turn, there is potential to increase revenues
for both carriers and service providers.
Interconnection Revolution for GSM operators and MVNOsTelecomsXChange
A few slides explaining the revolution to interconnection process that TelecomsXChange Open Voice Trading Platform brings to GSM operators and MVNOs. Explaining how interconnection process goes down from years to minutes bringing more productivity and significant way of cutting costs and buying rates. A GSM operator or MVNO can save between 5-20% of their current international buying rates. after reading this slide you will understand the potential and possibilies.
English version
Mobile
- With less than 400‘‘ new mobile subs overall, Germany‘s Q2 was quite weak
- ePlus grew strongest, adding almost 400‘‘ new subscribers
- After a gain of 52‘‘ customers in Q1, Vodafone lost 366'‘ customers in Q2
Fixed-line Broadband
- Deutsche Telekom still clear market-leader with 12,4m DSL-lines, up 7‘‘ lines
- Kabel Deutschland/Vodafone #2 with 5,2m broadband subs, and a combined gain of +53 ‘‘ new subs in Q2-2014
- United Internet #3 with 3,6m DSL-lines, up 50‘‘ in Q2-2014
-> Learn more about the German Telecoms-Market at: http://bit.ly/DSP-Telecoms
Deutsche Version
Das zweite Quartal 2014 auf dem deutschen Telekommunikationsmarkt war eher schwach. Im Mobilfunk konnten alle Anbieter zusammen 400,000 neue Kunden gewinnen. Auf dem Festnetzmarkt legte die Deutsche Telekom um 7,000 Kunden zu, Kabel Deutschland/Vodafone um 53,000 und United Internet um 50,000 Neukunden
-> Mehr zum deutschen Mobilfunkmarkt unter: http://bit.ly/DSP-Telecoms
TCXC PaaS - Carrier Digital Transformation White PaperTelecomsXChange
A lot of industries have gone digital, but many carriers are still maintaining the status quo. Carriers still conduct business mostly manually, and that is inefficient in the digital age. Fortunately, there is an opportunity for carriers to become digitized and subsequently increase the speed at which they transact. In turn, there is potential to increase revenues
for both carriers and service providers.
Interconnection Revolution for GSM operators and MVNOsTelecomsXChange
A few slides explaining the revolution to interconnection process that TelecomsXChange Open Voice Trading Platform brings to GSM operators and MVNOs. Explaining how interconnection process goes down from years to minutes bringing more productivity and significant way of cutting costs and buying rates. A GSM operator or MVNO can save between 5-20% of their current international buying rates. after reading this slide you will understand the potential and possibilies.
English version
Mobile
- With less than 400‘‘ new mobile subs overall, Germany‘s Q2 was quite weak
- ePlus grew strongest, adding almost 400‘‘ new subscribers
- After a gain of 52‘‘ customers in Q1, Vodafone lost 366'‘ customers in Q2
Fixed-line Broadband
- Deutsche Telekom still clear market-leader with 12,4m DSL-lines, up 7‘‘ lines
- Kabel Deutschland/Vodafone #2 with 5,2m broadband subs, and a combined gain of +53 ‘‘ new subs in Q2-2014
- United Internet #3 with 3,6m DSL-lines, up 50‘‘ in Q2-2014
-> Learn more about the German Telecoms-Market at: http://bit.ly/DSP-Telecoms
Deutsche Version
Das zweite Quartal 2014 auf dem deutschen Telekommunikationsmarkt war eher schwach. Im Mobilfunk konnten alle Anbieter zusammen 400,000 neue Kunden gewinnen. Auf dem Festnetzmarkt legte die Deutsche Telekom um 7,000 Kunden zu, Kabel Deutschland/Vodafone um 53,000 und United Internet um 50,000 Neukunden
-> Mehr zum deutschen Mobilfunkmarkt unter: http://bit.ly/DSP-Telecoms
Results:
· 3 million users can contact Telekom Serbia through several media channels, including telephone, e-mail,
SMS and fax
· Improved Call Answering Rate for the visa services from 30% to 90%
· Possibility to transform the contact center into a profit center
· Clients may give feedback on the service immediately after each interaction
Q3-2014 Update on German Telecoms MarketDSP-Partners
English version
Mobile telecommunications
- With more than 770‘‘ new mobile subs overall, Germany‘s Q3 was quite strong
- ePlus grew strongest, adding almost 475‘‘ new subscribers
- Vodafone was the only player to lose customers in Q3 (-228‘‘)
Fixed-line Broadband telecommunications
- Deutsche Telekom continues to be clear market-leader with 12,3m DSL-lines, but DT lost 21‘‘ lines in Q3/2014
- Kabel Deutschland/Vodafone #2 with 5,3m broadband subscribers, and a combined gain of +75‘‘ new subscribers in Q3-2014
- United Internet #3 with 3,7m DSL-lines, up 50‘‘ in Q2-2014
-> Learn more about the German Telecoms-Market at: http://bit.ly/DSP-Telecoms
Deutsche Version
Im Mobilfunk war das Q3-2014 mit 770 Tausend Neukunden im Gesamtmarkt stark. ePlus wuchs am stärksten, Vodafone verlor als einziger Anbieter Kunden.
Im Festnetz wuchs die Kabel Deutschland/Vodafone-Gruppe mit 75 Tausend Neukunden am stärksten. United Internet gewann 50 Tausend neue DSL-Kunden. Einzig die Deutsche Telekom verlor 21 Tausend DSL-Kunden.
-> Mehr zum deutschen Mobilfunkmarkt unter: http://bit.ly/DSP-Telecoms
Solutions for telecommunication, office automation and CCTV security inside and around your business. Contact us now for a free quotation and signal test on your premises
Inbound SMS services provide you with a simple, cost-effective way to interact with consumers in the occasion of TV votings and competitions, advertising campaigns and business applications.
This presentation provides an overview of the activity of the Comarch Telecommunications Business Unit, the portfolio of products and service for service providers (telecom operators), basic data about the company as well other aspects of Comarch business within the telecom industry.
Comarch Technology Review provides expert commentary and analysis on current trends shaping the telecommunications market, as well as insight on how to solve problems most commonly faced by telecom operators.
This unique and comprehensive publication is written by our specialists with expertise in various fields, ranging from BSS and OSS to VAS and professional services.
Results:
· 3 million users can contact Telekom Serbia through several media channels, including telephone, e-mail,
SMS and fax
· Improved Call Answering Rate for the visa services from 30% to 90%
· Possibility to transform the contact center into a profit center
· Clients may give feedback on the service immediately after each interaction
Q3-2014 Update on German Telecoms MarketDSP-Partners
English version
Mobile telecommunications
- With more than 770‘‘ new mobile subs overall, Germany‘s Q3 was quite strong
- ePlus grew strongest, adding almost 475‘‘ new subscribers
- Vodafone was the only player to lose customers in Q3 (-228‘‘)
Fixed-line Broadband telecommunications
- Deutsche Telekom continues to be clear market-leader with 12,3m DSL-lines, but DT lost 21‘‘ lines in Q3/2014
- Kabel Deutschland/Vodafone #2 with 5,3m broadband subscribers, and a combined gain of +75‘‘ new subscribers in Q3-2014
- United Internet #3 with 3,7m DSL-lines, up 50‘‘ in Q2-2014
-> Learn more about the German Telecoms-Market at: http://bit.ly/DSP-Telecoms
Deutsche Version
Im Mobilfunk war das Q3-2014 mit 770 Tausend Neukunden im Gesamtmarkt stark. ePlus wuchs am stärksten, Vodafone verlor als einziger Anbieter Kunden.
Im Festnetz wuchs die Kabel Deutschland/Vodafone-Gruppe mit 75 Tausend Neukunden am stärksten. United Internet gewann 50 Tausend neue DSL-Kunden. Einzig die Deutsche Telekom verlor 21 Tausend DSL-Kunden.
-> Mehr zum deutschen Mobilfunkmarkt unter: http://bit.ly/DSP-Telecoms
Solutions for telecommunication, office automation and CCTV security inside and around your business. Contact us now for a free quotation and signal test on your premises
Inbound SMS services provide you with a simple, cost-effective way to interact with consumers in the occasion of TV votings and competitions, advertising campaigns and business applications.
This presentation provides an overview of the activity of the Comarch Telecommunications Business Unit, the portfolio of products and service for service providers (telecom operators), basic data about the company as well other aspects of Comarch business within the telecom industry.
Comarch Technology Review provides expert commentary and analysis on current trends shaping the telecommunications market, as well as insight on how to solve problems most commonly faced by telecom operators.
This unique and comprehensive publication is written by our specialists with expertise in various fields, ranging from BSS and OSS to VAS and professional services.
We at Comverse provide CSPs with the vehicles to grow from wholesale connectivity suppliers, to smart data providers and beyond – true connected service enablers and providers.
Covalensedigital exhibits at DTW Ignite June 2024 In Copenhagentisnatom
DISCOVER CSMART SYNAPSE AT BOOTH #248 DURING DTW IGNITE 2024—A LEADING SAAS BSS PLATFORM TRANSFORMING TELCO DIGITAL CUSTOMER JOURNEYS AND BUSINESS OPERATIONS.
This platform leverages cutting-edge technology to launch innovative offerings and business models, securing your market relevance and profitability.
Published twice a year, Comarch Technology Review provides expert commentary and analysis on current trends shaping the telecommunications market, as well as gives insight on how to solve problems most commonly faced by telecom operators. This unique and comprehensive publication is written by our specialists with expertise in various fields, ranging from BSS and OSS to VAS and professional services.
Comverse VAS 3.0 IP Messaging and Service Enablement Middleware pave the way to opportunities for communication service providers (CSPs) to expand their markets and introduce compelling new consumer, enterprise and machine-to-machine (M2M) experiences.
The programmable telephone network has always intrigued me. As a developer, having the ability to create custom applications within the service provider network seems to have endless possibilities. I can envision all sorts of applications that make businesses more productive and consumers better informed. I can also envision business opportunities for service providers, offering hosted development platforms that developers can use to create new customer-facing services.
Communications Platform as a Service (CPaaS) is a means to offer an open API-based development environment to businesses of all sizes, allowing them to build custom business applications to improve their customer experience and better secure their data. Today we plan to explore opportunities for CPaaS, explain how service providers can integrate CPaaS into their existing networks and review a live customer case study of CPaaS in action.
The programmable telephone network has always intrigued me. As a developer, having the ability to create custom applications within the service provider network seems to have endless possibilities. I can envision all sorts of applications that make businesses more productive and consumers better informed. I can also envision business opportunities for service providers, offering hosted development platforms that developers can use to create new customer-facing services.
Communications Platform as a Service (CPaaS) is a means to offer an open API-based development environment to businesses of all sizes, allowing them to build custom business applications to improve their customer experience and better secure their data. Today we plan to explore opportunities for CPaaS, explain how service providers can integrate CPaaS into their existing networks and review a live customer case study of CPaaS in action.
The advantages of UC for businesses, employees, customers and busuiness partners are well-known. UC empoweer them to communicate anytime, anywhere, using any device. However, many companies beleive that implementing a unified communications solution will prove too expensive for their limited budget and require replacing their whole infrastructure.
Download the presentation by Comarch OSS Consultant, Pablo Vicente Garcia, and learn how Telefonica will save €5bln within 5 years through implementing Comarch NGNP solution!
How Telecoms Can Adjust To The Reality Of The Digital EraComarch
'It is important to gently transition the technology into people’s everyday lives and get them used to the fact that their devices can now talk, something that wasn’t previously possible' - says Michiel Nuytemans, Comarch OSS Solution Manager.
Download the article to learn how to provide service continuity in the era of more and more complex networks!
How Telecoms Can Adjust To The Reality Of The Digital EraComarch
'It is important to gently transition the technology into people’s everyday lives and get them used to the fact that their devices can now talk, something that wasn’t previously possible' - says Michiel Nuytemans, Comarch OSS Solution Manager.
Customer Experience In The Multi Partner Model Of Field Service DeliveryComarch
Want to learn about the new aspects of Customer Experience and Comarch's cooperation with ViaSat Communications? Read here the newly released interview!
In 2012, ViaSat launched a new, much faster satellite Internet service. Comarch Field Service Management enabled ViaSat to automate order and resource management processes and provide an excellent customer experience in fulfilling customer orders.
Or learn more at: http://ow.ly/OdobX
Comarch Billing Quality Assurance (BQA) is a modern tool dedicated to detecting revenue leakage in operators’ ”order-to-cash” processes. The solution identifies revenue leaks by monitoring and verifying all critical stages of rating and billing processes.
Technology Review is a periodical publication of Comarch that presents current industry trends and addresses hot topics regarding the telecommunications market.
Featured articles:
- Case Study: Grupo TVCable have obtained new flexible back office systems assuring smooth order-to-bill process support
- Transformation… what does this mean???
- How to avoid embarrassing challenges in projects – a vendor view
- Service Quality and Customer Experience – where customers meet the network
- How to transform your BSS to achieve the perfect customer experience
- Telework – an unexploited niche for telecom operators?
eTOM framework as key component of process reengineering during implementatio...Comarch
E-plus and Comarch presentation during TM Forum Team Action Week in Paris in January 2011 titled: eTOM framework as key component of process reengineering during implementation of Network Planning system
Comarch supports telecommunication operators with the Comarch OSS Suite – a set of modular products enabling the construction of an OSS solution tailored to your business requirements.
Comarch highlighted as notable telecom solutions provider in stratecast's rep...Comarch
Frost & Sullivan's Stratecast have published "OSS/BSS Global Competitive Strategies" dedicated to Workforce Management (WFM) Strategies for Changing Markets and Challenging Economics, highlighting the benefits of Comarch Field Service Management solution.
Bringing collaborative test to life an example of community effort Comarch
Everything starts with a simple question: “If I download a kit or PDK, build it, and run it, will all the use cases and features actually work?” The idea behind collaborative testing, is the answer to this question.
Mit Comarchs seriengefertigten Lösungen (COTS) für Kommunikationsanbieter sind Sie in der Lage, das Potential Ihres Netzwerkes zur Umsatzgenerierung und Zufriedenstellung Ihrer Kunden voll auszuschöpfen.
Orchestration of NG Charging and Billing Services on SOAComarch
Presentation of Pawel Lamik, Product Manager at Telecommunications Business Unit regarding Orchestration of NG charging & billing services on SOA without compromising flexibility.
GraphRAG is All You need? LLM & Knowledge GraphGuy Korland
Guy Korland, CEO and Co-founder of FalkorDB, will review two articles on the integration of language models with knowledge graphs.
1. Unifying Large Language Models and Knowledge Graphs: A Roadmap.
https://arxiv.org/abs/2306.08302
2. Microsoft Research's GraphRAG paper and a review paper on various uses of knowledge graphs:
https://www.microsoft.com/en-us/research/blog/graphrag-unlocking-llm-discovery-on-narrative-private-data/
UiPath Test Automation using UiPath Test Suite series, part 4DianaGray10
Welcome to UiPath Test Automation using UiPath Test Suite series part 4. In this session, we will cover Test Manager overview along with SAP heatmap.
The UiPath Test Manager overview with SAP heatmap webinar offers a concise yet comprehensive exploration of the role of a Test Manager within SAP environments, coupled with the utilization of heatmaps for effective testing strategies.
Participants will gain insights into the responsibilities, challenges, and best practices associated with test management in SAP projects. Additionally, the webinar delves into the significance of heatmaps as a visual aid for identifying testing priorities, areas of risk, and resource allocation within SAP landscapes. Through this session, attendees can expect to enhance their understanding of test management principles while learning practical approaches to optimize testing processes in SAP environments using heatmap visualization techniques
What will you get from this session?
1. Insights into SAP testing best practices
2. Heatmap utilization for testing
3. Optimization of testing processes
4. Demo
Topics covered:
Execution from the test manager
Orchestrator execution result
Defect reporting
SAP heatmap example with demo
Speaker:
Deepak Rai, Automation Practice Lead, Boundaryless Group and UiPath MVP
GDG Cloud Southlake #33: Boule & Rebala: Effective AppSec in SDLC using Deplo...James Anderson
Effective Application Security in Software Delivery lifecycle using Deployment Firewall and DBOM
The modern software delivery process (or the CI/CD process) includes many tools, distributed teams, open-source code, and cloud platforms. Constant focus on speed to release software to market, along with the traditional slow and manual security checks has caused gaps in continuous security as an important piece in the software supply chain. Today organizations feel more susceptible to external and internal cyber threats due to the vast attack surface in their applications supply chain and the lack of end-to-end governance and risk management.
The software team must secure its software delivery process to avoid vulnerability and security breaches. This needs to be achieved with existing tool chains and without extensive rework of the delivery processes. This talk will present strategies and techniques for providing visibility into the true risk of the existing vulnerabilities, preventing the introduction of security issues in the software, resolving vulnerabilities in production environments quickly, and capturing the deployment bill of materials (DBOM).
Speakers:
Bob Boule
Robert Boule is a technology enthusiast with PASSION for technology and making things work along with a knack for helping others understand how things work. He comes with around 20 years of solution engineering experience in application security, software continuous delivery, and SaaS platforms. He is known for his dynamic presentations in CI/CD and application security integrated in software delivery lifecycle.
Gopinath Rebala
Gopinath Rebala is the CTO of OpsMx, where he has overall responsibility for the machine learning and data processing architectures for Secure Software Delivery. Gopi also has a strong connection with our customers, leading design and architecture for strategic implementations. Gopi is a frequent speaker and well-known leader in continuous delivery and integrating security into software delivery.
SAP Sapphire 2024 - ASUG301 building better apps with SAP Fiori.pdfPeter Spielvogel
Building better applications for business users with SAP Fiori.
• What is SAP Fiori and why it matters to you
• How a better user experience drives measurable business benefits
• How to get started with SAP Fiori today
• How SAP Fiori elements accelerates application development
• How SAP Build Code includes SAP Fiori tools and other generative artificial intelligence capabilities
• How SAP Fiori paves the way for using AI in SAP apps
Removing Uninteresting Bytes in Software FuzzingAftab Hussain
Imagine a world where software fuzzing, the process of mutating bytes in test seeds to uncover hidden and erroneous program behaviors, becomes faster and more effective. A lot depends on the initial seeds, which can significantly dictate the trajectory of a fuzzing campaign, particularly in terms of how long it takes to uncover interesting behaviour in your code. We introduce DIAR, a technique designed to speedup fuzzing campaigns by pinpointing and eliminating those uninteresting bytes in the seeds. Picture this: instead of wasting valuable resources on meaningless mutations in large, bloated seeds, DIAR removes the unnecessary bytes, streamlining the entire process.
In this work, we equipped AFL, a popular fuzzer, with DIAR and examined two critical Linux libraries -- Libxml's xmllint, a tool for parsing xml documents, and Binutil's readelf, an essential debugging and security analysis command-line tool used to display detailed information about ELF (Executable and Linkable Format). Our preliminary results show that AFL+DIAR does not only discover new paths more quickly but also achieves higher coverage overall. This work thus showcases how starting with lean and optimized seeds can lead to faster, more comprehensive fuzzing campaigns -- and DIAR helps you find such seeds.
- These are slides of the talk given at IEEE International Conference on Software Testing Verification and Validation Workshop, ICSTW 2022.
zkStudyClub - Reef: Fast Succinct Non-Interactive Zero-Knowledge Regex ProofsAlex Pruden
This paper presents Reef, a system for generating publicly verifiable succinct non-interactive zero-knowledge proofs that a committed document matches or does not match a regular expression. We describe applications such as proving the strength of passwords, the provenance of email despite redactions, the validity of oblivious DNS queries, and the existence of mutations in DNA. Reef supports the Perl Compatible Regular Expression syntax, including wildcards, alternation, ranges, capture groups, Kleene star, negations, and lookarounds. Reef introduces a new type of automata, Skipping Alternating Finite Automata (SAFA), that skips irrelevant parts of a document when producing proofs without undermining soundness, and instantiates SAFA with a lookup argument. Our experimental evaluation confirms that Reef can generate proofs for documents with 32M characters; the proofs are small and cheap to verify (under a second).
Paper: https://eprint.iacr.org/2023/1886
The Metaverse and AI: how can decision-makers harness the Metaverse for their...Jen Stirrup
The Metaverse is popularized in science fiction, and now it is becoming closer to being a part of our daily lives through the use of social media and shopping companies. How can businesses survive in a world where Artificial Intelligence is becoming the present as well as the future of technology, and how does the Metaverse fit into business strategy when futurist ideas are developing into reality at accelerated rates? How do we do this when our data isn't up to scratch? How can we move towards success with our data so we are set up for the Metaverse when it arrives?
How can you help your company evolve, adapt, and succeed using Artificial Intelligence and the Metaverse to stay ahead of the competition? What are the potential issues, complications, and benefits that these technologies could bring to us and our organizations? In this session, Jen Stirrup will explain how to start thinking about these technologies as an organisation.
Smart TV Buyer Insights Survey 2024 by 91mobiles.pdf91mobiles
91mobiles recently conducted a Smart TV Buyer Insights Survey in which we asked over 3,000 respondents about the TV they own, aspects they look at on a new TV, and their TV buying preferences.
DevOps and Testing slides at DASA ConnectKari Kakkonen
My and Rik Marselis slides at 30.5.2024 DASA Connect conference. We discuss about what is testing, then what is agile testing and finally what is Testing in DevOps. Finally we had lovely workshop with the participants trying to find out different ways to think about quality and testing in different parts of the DevOps infinity loop.
Observability Concepts EVERY Developer Should Know -- DeveloperWeek Europe.pdfPaige Cruz
Monitoring and observability aren’t traditionally found in software curriculums and many of us cobble this knowledge together from whatever vendor or ecosystem we were first introduced to and whatever is a part of your current company’s observability stack.
While the dev and ops silo continues to crumble….many organizations still relegate monitoring & observability as the purview of ops, infra and SRE teams. This is a mistake - achieving a highly observable system requires collaboration up and down the stack.
I, a former op, would like to extend an invitation to all application developers to join the observability party will share these foundational concepts to build on:
LF Energy Webinar: Electrical Grid Modelling and Simulation Through PowSyBl -...DanBrown980551
Do you want to learn how to model and simulate an electrical network from scratch in under an hour?
Then welcome to this PowSyBl workshop, hosted by Rte, the French Transmission System Operator (TSO)!
During the webinar, you will discover the PowSyBl ecosystem as well as handle and study an electrical network through an interactive Python notebook.
PowSyBl is an open source project hosted by LF Energy, which offers a comprehensive set of features for electrical grid modelling and simulation. Among other advanced features, PowSyBl provides:
- A fully editable and extendable library for grid component modelling;
- Visualization tools to display your network;
- Grid simulation tools, such as power flows, security analyses (with or without remedial actions) and sensitivity analyses;
The framework is mostly written in Java, with a Python binding so that Python developers can access PowSyBl functionalities as well.
What you will learn during the webinar:
- For beginners: discover PowSyBl's functionalities through a quick general presentation and the notebook, without needing any expert coding skills;
- For advanced developers: master the skills to efficiently apply PowSyBl functionalities to your real-world scenarios.
Enhancing Performance with Globus and the Science DMZGlobus
ESnet has led the way in helping national facilities—and many other institutions in the research community—configure Science DMZs and troubleshoot network issues to maximize data transfer performance. In this talk we will present a summary of approaches and tips for getting the most out of your network infrastructure using Globus Connect Server.
In his public lecture, Christian Timmerer provides insights into the fascinating history of video streaming, starting from its humble beginnings before YouTube to the groundbreaking technologies that now dominate platforms like Netflix and ORF ON. Timmerer also presents provocative contributions of his own that have significantly influenced the industry. He concludes by looking at future challenges and invites the audience to join in a discussion.
KPN optimizes multi-national corporate customer management with a Comarch solution
1. Press Release, Krakow, 15th of September, 2010
KPN OPTIMIZES MULTI-NATIONAL CORPORATE CUSTOMER MANAGEMENT WITH A COMARCH
SOLUTION
Comarch delivers a comprehensive set of BSS modules to help KPN lower operational costs’, improve
customer satisfaction and launch new services faster.
KPN discovered a market opportunity for managed mobile services and began delivering mobile communications to
European multinational companies. Resultantly, end customers benefited from the significant reduction in overall
costs of mobile communications within the company. Instead of having many providers from various nations, they
were provided with one contract, a unified service in every country, as well as advanced self-service and mobile
telephony cost reporting functionalities.
- The reason KPN decided to cooperate with Comarch was due to the competitive advantages offered by the
proposed solution. The components of KPN’s previous BSS system required vast amounts of manual work being
carried out by its users. The time needed to introduce improvements was too extensive. Maintenance costs were high
and still rising. Finally, a decision was made to purchase a new, integrated solution, and Comarch matched our
requirements perfectly. Further more Comarch proofed to be very willing in meeting our requirements – states Cees
Versteeg, Director IT and Operations, KPN Managed Mobile Solutions.
The competitive advantages of the solution that influenced KPN’s decision included an effective relationship between
quality and price. The delivered solution was extremely well integrated, and was the most flexible and comprehensive
out of all the solutions that were short listed. The self-service and portfolio management functionalities were also
positively evaluated. Further important factors influencing KPN’s decision was the proximity of one of Comarch’s
offices (in Belgium and Poland) and the possibility to outsource all aspects associated with maintaining and managing
applications to the Comarch Data Center.
- With the Comarch solution, KPN will lower operational costs in the long-term and improve customer satisfaction
thanks to error prevention and customer self care functionalities. Additionally, the solution is expected to lead to
reducing time-to-market for new portfolio features and a significant efficiency improvement - explains Paweł Lamik,
CRM & Self Care Product Manager, Comarch SA.
The following modules of the Comarch BSS Suite were implemented at KPN: Comarch Convergent Billing,
Comarch Customer Management, Comarch Billing Mediation, Comarch Corporate Self Care, Comarch
Data Analysis and Reporting, and the Enterprise Service Bus. Apart from the implementation of the Comarch BSS
Suite, the contract also covered such services as business analysis, migration and integration, as well as operational
support. The whole solution is hosted at the Comarch Data Center and is provided as a managed service.
About KPN
KPN is the leading telecommunications and ICT service provider in the Netherlands, offering wireline and wireless
telephony, internet and TV to consumers, end-to-end telecommunications and ICT services to customers. KPN’s
subsidiary, Getronics, operates a global ICT services company with a market-leading position in the Benelux, offering
end-to-end solutions in infrastructure and network-related IT. In Germany and Belgium, KPN pursues a multi-brand
strategy in its mobile operations, and holds number three market positions through E-Plus and BASE. KPN provides
wholesale network services to third parties and operates an efficient IP-based infrastructure with global scale in
international wholesale through iBasis.
2. About Comarch
Comarch is a leading supplier of business-driven software solutions and services for telecommunications service
providers, including convergent billing, interconnect/wholesale billing, SaaS billing, CRM and self care, as well as
inventory, configuration management and network planning, in addition to network and service assurance. Comarch's
portfolio also includes service quality management software and the development of mobile applications and services.
With 17 years of experience, Comarch is an expert with regard to the design, implementation, as well as integration
of its solutions and services. Comarch works with customers from four different continents, including some of the
market's largest players, such as T-Mobile International, E-Plus Germany, Vodafone Germany, Telefónica O2
Germany, as well as MVNO operators, such as Auchan Telecom, France. Comarch's solutions for telecom operators
are intended for Fixed, Cable and Broadband Operators, Mobile Operators, Wholesale Departments,
MVNO/MVNE Operators, ISPs and VoIP Operators, Content Providers and IPTV Operators, and Satellite
Service Providers.
More information is available at: telecoms.comarch.com
Comarch Telecommunications Press Office
Katarzyna Gajewska | Tel: +48 12 646 15 04 | Gsm: +48 691 464 119 |Fax: +48 12 646 12 00
E-mail: Katarzyna.Gajewska@Comarch.com
www.telecommunications.comarch.com Copyright 2010 Comarch
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