This presentation will discuss what integration technologies consist of. We will also discuss the Cisco Collaboration architecture, call flow, and Jabber use case.
The Emulex OneCommand Convergence Framework provides the secure, virtualized, automated and centralized enterprise management for administering deployment, dynamic provisioning, asset management, virtual I/O services, connectivity management, security, quality of service (QoS) and other foundational elements within converged networks.
Understanding the Third Wave of Customer InteractionCisco Canada
With the increasing focus on customer loyalty from all levels of the enterprise, contact centres have a unique opportunity to move beyond their historical focus of cost cutting and efficiency to the realm of superior Customer Experience.
Explore a new dimension for intimate customer interaction using Social Media such as Twitter, Facebook and more with this intriguing topic and discussion. Learn first hand from our Director of Cisco Contact Centre platforms on how this exciting collaboration method is a new opportunity to get better connected with your customers in a very unique way and how it can become an integral channel within your total Cisco Contact Center solution. Understanding what your clients are saying about your company in the public domain and how to proactively manage those in a dynamic way with your contact center, is the theme of this session.
This session will also cover some key additions to Cisco's Unified Contact solutions portfolio, including a new Web 2.0 agent desktop, video enhanced customer care, integration of the contact centre through enterprise quality management, and more.
The Emulex OneCommand Convergence Framework provides the secure, virtualized, automated and centralized enterprise management for administering deployment, dynamic provisioning, asset management, virtual I/O services, connectivity management, security, quality of service (QoS) and other foundational elements within converged networks.
Understanding the Third Wave of Customer InteractionCisco Canada
With the increasing focus on customer loyalty from all levels of the enterprise, contact centres have a unique opportunity to move beyond their historical focus of cost cutting and efficiency to the realm of superior Customer Experience.
Explore a new dimension for intimate customer interaction using Social Media such as Twitter, Facebook and more with this intriguing topic and discussion. Learn first hand from our Director of Cisco Contact Centre platforms on how this exciting collaboration method is a new opportunity to get better connected with your customers in a very unique way and how it can become an integral channel within your total Cisco Contact Center solution. Understanding what your clients are saying about your company in the public domain and how to proactively manage those in a dynamic way with your contact center, is the theme of this session.
This session will also cover some key additions to Cisco's Unified Contact solutions portfolio, including a new Web 2.0 agent desktop, video enhanced customer care, integration of the contact centre through enterprise quality management, and more.
Your enterprise can become truly intelligent
-------------------------------------------
Get there with Red Hat’s JBoss® Enterprise Business Rules Management System (BRMS), a key component of our vision for the intelligent, integrated enterprise. It delivers the power of business rules, complex event processing, and business process management in a single open source distribution—all accessible from a common set of authoring tools.
JBoss Enterprise BRMS supports a broad range of decision-management and process-driven applications with a unique combination of open source technologies:
- jBPM5 business process management
- Drools business rules
- Drools Fusion complex event processing
Build rule, event, and process-driven applications that scale across the enterprise
-------------------------------------------
Discover best practices for constructing BRMS applications that support large numbers of rules operating on big data. We’ll illustrate common use cases with real-world case studies and give you practical tips for estimating computing resource requirements.
Cisco Unified Computing Systems UpdateCisco Canada
The Cisco Unified Computing System represents a radical simplification of traditional architectures, dramatically reducing the number of devices organizations must purchase, deploy, and maintain. Cisco UCS delivers end-to-end optimization for virtualized environments while retaining the ability to support traditional OS and application stacks in physical environments. This session will provide attendees with an update on new features available from both hardware and software perspectives for the Cisco Unified Computing System.
Confluence Adoption: Techniques for Growing Your WikiAtlassian
Whether you're starting small, or aiming big, it helps to have a good set of ideas to aid adoption. This session discusses some of the best tools in the wiki adoption toolbox - from where to start, to how best to grow.
Atlassian Speaker: Bill Arconati
Customer Speaker: Michael Mielke of Deutsche Bahn
Key Takeaways:
* Success patterns for wiki adoption
* Roles and activities to aid a successful deployment
* What to try, what to avoid
This presentation gives a brief description of the core belief collaboration in ICT. It also gives an overview of the collaboration references ans shows which offerings of T-Systems are related to that topic.
Presentation held by Ms. Melissa Pailthorp- Senior Manager, Community Affairs for Central and Eastern Europe-Microsoft as a part of the Corporate Social Responsibility Session at the 8th SEEITA and 7th MASIT Open Days Conference, 14th-15th October, 2010
Your enterprise can become truly intelligent
-------------------------------------------
Get there with Red Hat’s JBoss® Enterprise Business Rules Management System (BRMS), a key component of our vision for the intelligent, integrated enterprise. It delivers the power of business rules, complex event processing, and business process management in a single open source distribution—all accessible from a common set of authoring tools.
JBoss Enterprise BRMS supports a broad range of decision-management and process-driven applications with a unique combination of open source technologies:
- jBPM5 business process management
- Drools business rules
- Drools Fusion complex event processing
Build rule, event, and process-driven applications that scale across the enterprise
-------------------------------------------
Discover best practices for constructing BRMS applications that support large numbers of rules operating on big data. We’ll illustrate common use cases with real-world case studies and give you practical tips for estimating computing resource requirements.
Cisco Unified Computing Systems UpdateCisco Canada
The Cisco Unified Computing System represents a radical simplification of traditional architectures, dramatically reducing the number of devices organizations must purchase, deploy, and maintain. Cisco UCS delivers end-to-end optimization for virtualized environments while retaining the ability to support traditional OS and application stacks in physical environments. This session will provide attendees with an update on new features available from both hardware and software perspectives for the Cisco Unified Computing System.
Confluence Adoption: Techniques for Growing Your WikiAtlassian
Whether you're starting small, or aiming big, it helps to have a good set of ideas to aid adoption. This session discusses some of the best tools in the wiki adoption toolbox - from where to start, to how best to grow.
Atlassian Speaker: Bill Arconati
Customer Speaker: Michael Mielke of Deutsche Bahn
Key Takeaways:
* Success patterns for wiki adoption
* Roles and activities to aid a successful deployment
* What to try, what to avoid
This presentation gives a brief description of the core belief collaboration in ICT. It also gives an overview of the collaboration references ans shows which offerings of T-Systems are related to that topic.
Presentation held by Ms. Melissa Pailthorp- Senior Manager, Community Affairs for Central and Eastern Europe-Microsoft as a part of the Corporate Social Responsibility Session at the 8th SEEITA and 7th MASIT Open Days Conference, 14th-15th October, 2010
Microsoft Intune - Empowering Enterprise Mobility - Presented by Atidan David J Rosenthal
Simplify management of apps & devices
Microsoft Intune provides mobile device management, mobile application management, and PC management capabilities from the cloud. Using Intune, organizations can provide their employees with access to corporate applications, data, and resources from virtually anywhere on almost any device, while helping to keep corporate information secure.
HP Service Delivery Platform 3.0 Launchgrahamwright
Description of the new solution elements that enhance the HP SDP with the ability to unlesh the power of Web 2.0 and help service providers monetize their assets
Description of the ]po[ data-model suitable for report developers and integration engineers. These slides introduce step-by-step into the most important tables and concepts of ]project-open[.
VENUS-C is the first European distributed computing infrastructure to adopt a User-centric approach to Cloud Computing, putting the needs of end-User communities of researchers and small businesses at the forefront of development.
Accelerate Microsoft Lync Deployments with Session Border ControllersAcmePacket
Presentation given at an event in New York City about accelerating your Lync deployments with session border controllers from Acme Packet, the leader in session border controllers.
Climate Impact of Software Testing at Nordic Testing DaysKari Kakkonen
My slides at Nordic Testing Days 6.6.2024
Climate impact / sustainability of software testing discussed on the talk. ICT and testing must carry their part of global responsibility to help with the climat warming. We can minimize the carbon footprint but we can also have a carbon handprint, a positive impact on the climate. Quality characteristics can be added with sustainability, and then measured continuously. Test environments can be used less, and in smaller scale and on demand. Test techniques can be used in optimizing or minimizing number of tests. Test automation can be used to speed up testing.
Dev Dives: Train smarter, not harder – active learning and UiPath LLMs for do...UiPathCommunity
💥 Speed, accuracy, and scaling – discover the superpowers of GenAI in action with UiPath Document Understanding and Communications Mining™:
See how to accelerate model training and optimize model performance with active learning
Learn about the latest enhancements to out-of-the-box document processing – with little to no training required
Get an exclusive demo of the new family of UiPath LLMs – GenAI models specialized for processing different types of documents and messages
This is a hands-on session specifically designed for automation developers and AI enthusiasts seeking to enhance their knowledge in leveraging the latest intelligent document processing capabilities offered by UiPath.
Speakers:
👨🏫 Andras Palfi, Senior Product Manager, UiPath
👩🏫 Lenka Dulovicova, Product Program Manager, UiPath
Elevating Tactical DDD Patterns Through Object CalisthenicsDorra BARTAGUIZ
After immersing yourself in the blue book and its red counterpart, attending DDD-focused conferences, and applying tactical patterns, you're left with a crucial question: How do I ensure my design is effective? Tactical patterns within Domain-Driven Design (DDD) serve as guiding principles for creating clear and manageable domain models. However, achieving success with these patterns requires additional guidance. Interestingly, we've observed that a set of constraints initially designed for training purposes remarkably aligns with effective pattern implementation, offering a more ‘mechanical’ approach. Let's explore together how Object Calisthenics can elevate the design of your tactical DDD patterns, offering concrete help for those venturing into DDD for the first time!
Accelerate your Kubernetes clusters with Varnish CachingThijs Feryn
A presentation about the usage and availability of Varnish on Kubernetes. This talk explores the capabilities of Varnish caching and shows how to use the Varnish Helm chart to deploy it to Kubernetes.
This presentation was delivered at K8SUG Singapore. See https://feryn.eu/presentations/accelerate-your-kubernetes-clusters-with-varnish-caching-k8sug-singapore-28-2024 for more details.
The Metaverse and AI: how can decision-makers harness the Metaverse for their...Jen Stirrup
The Metaverse is popularized in science fiction, and now it is becoming closer to being a part of our daily lives through the use of social media and shopping companies. How can businesses survive in a world where Artificial Intelligence is becoming the present as well as the future of technology, and how does the Metaverse fit into business strategy when futurist ideas are developing into reality at accelerated rates? How do we do this when our data isn't up to scratch? How can we move towards success with our data so we are set up for the Metaverse when it arrives?
How can you help your company evolve, adapt, and succeed using Artificial Intelligence and the Metaverse to stay ahead of the competition? What are the potential issues, complications, and benefits that these technologies could bring to us and our organizations? In this session, Jen Stirrup will explain how to start thinking about these technologies as an organisation.
Welcome to the first live UiPath Community Day Dubai! Join us for this unique occasion to meet our local and global UiPath Community and leaders. You will get a full view of the MEA region's automation landscape and the AI Powered automation technology capabilities of UiPath. Also, hosted by our local partners Marc Ellis, you will enjoy a half-day packed with industry insights and automation peers networking.
📕 Curious on our agenda? Wait no more!
10:00 Welcome note - UiPath Community in Dubai
Lovely Sinha, UiPath Community Chapter Leader, UiPath MVPx3, Hyper-automation Consultant, First Abu Dhabi Bank
10:20 A UiPath cross-region MEA overview
Ashraf El Zarka, VP and Managing Director MEA, UiPath
10:35: Customer Success Journey
Deepthi Deepak, Head of Intelligent Automation CoE, First Abu Dhabi Bank
11:15 The UiPath approach to GenAI with our three principles: improve accuracy, supercharge productivity, and automate more
Boris Krumrey, Global VP, Automation Innovation, UiPath
12:15 To discover how Marc Ellis leverages tech-driven solutions in recruitment and managed services.
Brendan Lingam, Director of Sales and Business Development, Marc Ellis
Alt. GDG Cloud Southlake #33: Boule & Rebala: Effective AppSec in SDLC using ...James Anderson
Effective Application Security in Software Delivery lifecycle using Deployment Firewall and DBOM
The modern software delivery process (or the CI/CD process) includes many tools, distributed teams, open-source code, and cloud platforms. Constant focus on speed to release software to market, along with the traditional slow and manual security checks has caused gaps in continuous security as an important piece in the software supply chain. Today organizations feel more susceptible to external and internal cyber threats due to the vast attack surface in their applications supply chain and the lack of end-to-end governance and risk management.
The software team must secure its software delivery process to avoid vulnerability and security breaches. This needs to be achieved with existing tool chains and without extensive rework of the delivery processes. This talk will present strategies and techniques for providing visibility into the true risk of the existing vulnerabilities, preventing the introduction of security issues in the software, resolving vulnerabilities in production environments quickly, and capturing the deployment bill of materials (DBOM).
Speakers:
Bob Boule
Robert Boule is a technology enthusiast with PASSION for technology and making things work along with a knack for helping others understand how things work. He comes with around 20 years of solution engineering experience in application security, software continuous delivery, and SaaS platforms. He is known for his dynamic presentations in CI/CD and application security integrated in software delivery lifecycle.
Gopinath Rebala
Gopinath Rebala is the CTO of OpsMx, where he has overall responsibility for the machine learning and data processing architectures for Secure Software Delivery. Gopi also has a strong connection with our customers, leading design and architecture for strategic implementations. Gopi is a frequent speaker and well-known leader in continuous delivery and integrating security into software delivery.
Encryption in Microsoft 365 - ExpertsLive Netherlands 2024Albert Hoitingh
In this session I delve into the encryption technology used in Microsoft 365 and Microsoft Purview. Including the concepts of Customer Key and Double Key Encryption.
PHP Frameworks: I want to break free (IPC Berlin 2024)Ralf Eggert
In this presentation, we examine the challenges and limitations of relying too heavily on PHP frameworks in web development. We discuss the history of PHP and its frameworks to understand how this dependence has evolved. The focus will be on providing concrete tips and strategies to reduce reliance on these frameworks, based on real-world examples and practical considerations. The goal is to equip developers with the skills and knowledge to create more flexible and future-proof web applications. We'll explore the importance of maintaining autonomy in a rapidly changing tech landscape and how to make informed decisions in PHP development.
This talk is aimed at encouraging a more independent approach to using PHP frameworks, moving towards a more flexible and future-proof approach to PHP development.
Why You Should Replace Windows 11 with Nitrux Linux 3.5.0 for enhanced perfor...SOFTTECHHUB
The choice of an operating system plays a pivotal role in shaping our computing experience. For decades, Microsoft's Windows has dominated the market, offering a familiar and widely adopted platform for personal and professional use. However, as technological advancements continue to push the boundaries of innovation, alternative operating systems have emerged, challenging the status quo and offering users a fresh perspective on computing.
One such alternative that has garnered significant attention and acclaim is Nitrux Linux 3.5.0, a sleek, powerful, and user-friendly Linux distribution that promises to redefine the way we interact with our devices. With its focus on performance, security, and customization, Nitrux Linux presents a compelling case for those seeking to break free from the constraints of proprietary software and embrace the freedom and flexibility of open-source computing.
Removing Uninteresting Bytes in Software FuzzingAftab Hussain
Imagine a world where software fuzzing, the process of mutating bytes in test seeds to uncover hidden and erroneous program behaviors, becomes faster and more effective. A lot depends on the initial seeds, which can significantly dictate the trajectory of a fuzzing campaign, particularly in terms of how long it takes to uncover interesting behaviour in your code. We introduce DIAR, a technique designed to speedup fuzzing campaigns by pinpointing and eliminating those uninteresting bytes in the seeds. Picture this: instead of wasting valuable resources on meaningless mutations in large, bloated seeds, DIAR removes the unnecessary bytes, streamlining the entire process.
In this work, we equipped AFL, a popular fuzzer, with DIAR and examined two critical Linux libraries -- Libxml's xmllint, a tool for parsing xml documents, and Binutil's readelf, an essential debugging and security analysis command-line tool used to display detailed information about ELF (Executable and Linkable Format). Our preliminary results show that AFL+DIAR does not only discover new paths more quickly but also achieves higher coverage overall. This work thus showcases how starting with lean and optimized seeds can lead to faster, more comprehensive fuzzing campaigns -- and DIAR helps you find such seeds.
- These are slides of the talk given at IEEE International Conference on Software Testing Verification and Validation Workshop, ICSTW 2022.
Observability Concepts EVERY Developer Should Know -- DeveloperWeek Europe.pdfPaige Cruz
Monitoring and observability aren’t traditionally found in software curriculums and many of us cobble this knowledge together from whatever vendor or ecosystem we were first introduced to and whatever is a part of your current company’s observability stack.
While the dev and ops silo continues to crumble….many organizations still relegate monitoring & observability as the purview of ops, infra and SRE teams. This is a mistake - achieving a highly observable system requires collaboration up and down the stack.
I, a former op, would like to extend an invitation to all application developers to join the observability party will share these foundational concepts to build on:
A tale of scale & speed: How the US Navy is enabling software delivery from l...sonjaschweigert1
Rapid and secure feature delivery is a goal across every application team and every branch of the DoD. The Navy’s DevSecOps platform, Party Barge, has achieved:
- Reduction in onboarding time from 5 weeks to 1 day
- Improved developer experience and productivity through actionable findings and reduction of false positives
- Maintenance of superior security standards and inherent policy enforcement with Authorization to Operate (ATO)
Development teams can ship efficiently and ensure applications are cyber ready for Navy Authorizing Officials (AOs). In this webinar, Sigma Defense and Anchore will give attendees a look behind the scenes and demo secure pipeline automation and security artifacts that speed up application ATO and time to production.
We will cover:
- How to remove silos in DevSecOps
- How to build efficient development pipeline roles and component templates
- How to deliver security artifacts that matter for ATO’s (SBOMs, vulnerability reports, and policy evidence)
- How to streamline operations with automated policy checks on container images
2. What is integration?
• Is my home phone integrated with your home phone?
• Is my corporate email system federated with yours?
• Does integration imply connecting two of the same type
of system or different systems?
• The objective: Let me collaborate with
Anyone Anywhere
#CiscoPlusCA
3. Cisco Collaboration Architecture
Devices Desktop Mobile In-Room
Provisioning
Federation
Conferencing Customer Care
Collaboration Enterprise Social Software IP Communications
Applications
Encryption
Maintenance
Messaging Telepresence
Client Services Medianet Services
Client Services Framework Interface
Lightweight APIs
Administration
AAA
COMMUNICATION
Presence / Location Real-time Messaging Metadata Tagging
Policy
Session Mgmt Real-time Data Sharing Social Graphing
Collaboration
Services
Operations
Scheduling and
Authoring Semantic Processing
Calendaring
Identity
Workflow Recording/Playback Search
CONTENT
Management Services
Transcoding Transrating Transcribing
Security Services
Medianet Services
Auto-Discovery Auto-Configuration Resource Control
Network Services Transport Signaling QoS
#CiscoPlusCA
5. What is a Session Management Edition cluster ?
CUBE
CUBE
CUBE
H323 Trunk
MGCP Trunk
SIP Trunk
A CUCM cluster and SME cluster use exactly the same software
A CUCM cluster is typically used to register 10,000s of Phones
An SME cluster is typically used as a platform for Trunk and Dial Plan aggregation
Both CUCM and SME support Voice, Video and Encrypted calls
Support for SME deployments was introduced with UC version 7.1(2)
UC version 8.5 introduces a number of features that enhance SME functionality :
Improved SIP Trunk and H323 Inter Cluster Trunk functionality
Improved through-cluster routing
SIP Normalization and Transparency scripts
#CiscoPlusCA
6. Why deploy Session Management Edition ?
An SME cluster at the core of your network allows you to flexibly manage your UC system as it
grows and changes…….
PSTN
Voicemail Conferencing
CUBE CUBE
System System
H323
Unified CM MGCP
Session SIP
Management
Edition Cluster
CUCM PBXs/ CUCM CUCM PBXs with PBXs with CUCM/PBX
Clusters with Clusters with Clusters with MGCP QSIG MGCP Q931 with SIP QSIG
H323 QSIG SIP Trunks to H323 Trunks to Trunks to SME Gateway Trunks to SME
Trunks to SME SME SME Trunks
Leaf Unified CM Clusters/ Leaf UC Systems
An SME cluster can interconnect 1000’s of UC systems using SIP, H323, or MGCP Trunks
SME allows you to reduce UC system complexity by centralizing your dial plan and call
routing rules in the SME cluster which in turn allows you to simplify the dial plan and
management of the connected UC systems
#CiscoPlusCA
7. Reasons for deploying an SME cluster
PSTN
Voicemail CUBE CUBE Conferencing
System System
H323
Unified CM MGCP
Session SIP
Management
Edition Cluster
PBXs/ CUCM CUCM
CUCM Clusters with PBXs with PBXs with MGCP CUCM/PBXs with
Clusters with Clusters with MGCPTrunks to Q931 Gateway SIP QSIG Trunks
SIP Trunks to H323 Annex M1
H323 QSIG SME Trunks to SME
SME Trunks to SME
Trunks to SME
A centralized Dial Plan in SME allows you to :
Globalize and Normalize the called and calling numbers used by all Leaf systems
Manage overlapping number ranges in Leaf systems
Configure “find me” call routing using Route List and Route Groups
Re-route calls via the PSTN when the device cannot be reached via and IP path
SME Mobility features allow you to offer Single Number Reach functionality to devices on 3rd
Party UC systems
SME Normalization scripts allow you to modify any inbound or outbound SIP message and
SDP body content – simplifying interoperability with 3rd party UC systems
#CiscoPlusCA
8. SME cluster - PBX aggregation
SME migration to a CUCM cluster
PSTN
CUBE CUBE
PSTN PSTN PSTN PSTN PSTN PSTN
Phase 1 – PBX Phase 2 – Centralized IP
Aggregation PSTN
PSTN
PSTN
CUBE CUBE
CUBE CUBE
Phase 3 – PBX Phase 4 – CUCM cluster
decommissioning #CiscoPlusCA
9. Extend and Connect Architecture & Call Flow
Jabber Use Case CUCM
CTI
Cisco Jabber
client
Enterprise DN: 3000
CSF/Jabber device
DVO-Enabled
Office Phone
3000 Remote Destination:
4155551212
Remote Destination:
9195551313
PSTN
Home Phone
4155551212
Cisco User PBX Phone 3rd Party
9196661313
PBX
CTI applications have limited monitoring and call control capabilities for remote
destinations
#CiscoPlusCA
10. Extend and Connect Architecture & Call Flow
CTI Remote Device Use Case CUCM
CTI
Enterprise DN: 3000
CTI Remote Device
3rd-Party DVO-Enabled
client
Office Phone
3000 Remote Destination:
4155551212
Remote Destination:
9195551313
PSTN
Cisco User Home Phone
4155551212
PBX Phone 3rd Party
9195551313
PBX
CTI applications have limited monitoring and call control capabilities for remote
destinations
#CiscoPlusCA
12. Different options exist – How to choose the right one?
Blended: Customer
Full Full
Microsoft
Microsoft
Desktop +
Cisco Deployment
UC Solution UC Solution
Cisco Phone scenario
UC Gateway Cisco UC Integration for MOC Cisco Jabber
or Lync
#CiscoPlusCA
13
13. Cisco Unified Clients…
Cisco Soft Client Architecture
Cisco Cisco UC Cisco UC Cisco Developer &
Cisco Webex
Unified Personal Integration Integration Quad Phone Integrator SDK
Connect
Communicator for Microsoft for RTX
Cisco Unified
Infrastructure
Services
#CiscoPlusCA
16. Different options exist – How to choose the right one?
Blended: Customer
Full Full
Microsoft
Microsoft
Desktop +
Cisco Deployment
UC Solution UC Solution
Cisco Phone scenario
UC Gateway Cisco UC Integration for MOC Cisco Jabber
or Lync
#CiscoPlusCA
17
17. Cisco Collaboration Architecture
Devices Desktop Mobile In-Room
Provisioning
Federation
Conferencing Customer Care
Collaboration Enterprise Social Software IP Communications
Applications
Encryption
Maintenance
Messaging Telepresence
Client Services Medianet Services
Client Services Framework Interface
Lightweight APIs
Administration
AAA
COMMUNICATION
Presence / Location Real-time Messaging Metadata Tagging
Policy
Session Mgmt Real-time Data Sharing Social Graphing
Collaboration
Services
Operations
Scheduling and
Authoring Semantic Processing
Calendaring
Identity
Workflow Recording/Playback Search
CONTENT
Management Services
Transcoding Transrating Transcribing
Security Services
Medianet Services
Auto-Discovery Auto-Configuration Resource Control
Network Services Transport Signaling QoS
#CiscoPlusCA
18. Cisco UC Integration for Microsoft
What is the Cisco Integration for Microsoft
• The UC Integration provides a Cisco UC client with controls exposed
with the Microsoft client interface
• Provides phone presence to OCS/Lync
• Supports Microsoft Office Communicator R2 and Microsoft Lync 2010
• Runs on Microsoft Windows XP SP3, Windows Vista 32/64bit and
Windows 7 32/64bit
• Provides soft phone audio and video and desk phone control using UC
manager call control
• Visual voicemail with Cisco Unity or Unity Connection
• Desktop collaboration using Cisco MeetingPlace and Webex
• Calling from Microsoft Office, Internet explorer and other applications
#CiscoPlusCA
19. Cisco UC Integration™ for Microsoft Lync
Microsoft Client
Microsoft Office Communicator
Microsoft Lync (shown)
User Experience
Simply drag or right
click a contact to
start a voice, video
or collaboration
session
Conversation
Voice, Video and
Conference calling
and in Call Controls
Cisco Communication Panel
Voicemail, Communications History,
Soft phone / Desk phone control
Options & Dial #CiscoPlusCA
pad
20. Cisco UC Integration™ for Microsoft Lync
High Definition Video for Rich Interactions
• Video calls – both in Softphone and Desk Phone mode
• Point to Point & Multipoint calls
• High quality, standards-based H.264 video
• CIF, VGA and HD resolutions supported
• Interoperable with Cisco and 3rd party video solutions
• Leverages CUCM CAC to manage video traffic on the WAN
#CiscoPlusCA
21. Cisco UC Integration™ for Microsoft Lync
Phone Presence
• Availability in Lync is updated to reflect Softphone/Hardphone state
• Shows your current Softphone/Hardphone state to your contacts
• Users showed “On the phone” also for calls to Video Bridge, VC stations or
any other video system (Cisco or Third Party)
#CiscoPlusCA
22. Microsoft & Cisco Interoperability
Use cases and Scenarios – SIP-Trunk / Direct-SIP Audio
OCS 2007 / Lync 2010 (no media bypass)
Front-End Mediation CUCM
Lync Clients Pool Server Pool
RTaudio G.711
OCS 2007 / Lync 2010 (no media bypass), none G.711 on IP-PBX
Front-End Mediation CUCM
Pool Server Pool Transcoder
Lync Clients
RTaudio G.711 G.729/iLBC
• The two call flows above show the signaling and media paths in a SIP-trunk
interoperability scenario.
• Lync Mediation Server ONLY supports G.711, requires additional transcoding resource if
any other codec is used in such an scenario.
With CUCM 8.x and above a MTP is not required in this configuration.
#CiscoPlusCA
23. Microsoft & Cisco Interoperability
Use cases and Scenarios – SIP-Trunk / Direct-SIP Audio
Lync 2010 (with media bypass)
Front-End Mediation CUCM
Lync Clients Pool Server Pool
G.711 G.711
MTP
• With the introduction of Media Bypass in Lync 2010 the Lync client can initiate direct
G.711 not requiring media to be transcoded in the Mediation Server.
• Signaling still has to flow via the Mediation Server.
• Media Bypass mandatorily requires all media to come from a single IP address.
Which is the reason why a MTP has to be inserted into this scenario.
#CiscoPlusCA
25. Microsoft Lync 2010 - video capabilities summary
Point to Point video call:
o Still uses the RTVideo codec as default - CIF, VGA and HD (with Quad Core CPU) as
possible resolutions
o Single codec supported for interoperability with standard VC is H263 (max resolution
is CIF@15fps)
Multi-Point video call using Internal A/V MCU:
o Support RTVideo codec only
o Support CIF and VGA as resolutions (No HD)
o Support Voice Activated Switching only (no Continuous Presence)
o Utilize Microsoft CCCP as protocol to create, extend and manage the
Multi-party Video Conference
Content Sharing:
o Use Microsoft specific solution both for Point to Point and Multi-Point calls (no
BFCP support)
#CiscoPlusCA
26. VCS and B2BUA Service
Introduction
VCS X7.0 introduces the concept of Back to Back User Agent (B2BUA):
Service running on “Lync-OCS Gateway” VCS
Keep standard based and OCS / Lync signalling separate
Recommended scenario (Old way still supported in X7.x, not in X8.x)
Simplified configuration (one menu with all the options listed together)
Publishing VCS Presence into OCS/Lync is supported and strongly
recommended to have a full User Experience
Allows interoperability with OCS/Lync Clients connected from Internet through
Microsoft Edge Server
AMG is supported and improved in terms of features support (Call Transfer, Hold
and Multi-way)
End to End encryption for Media and Signaling
#CiscoPlusCA
28. UC Gateway Solution for MS Video Interop
UC Gateway
Video Advanced Media
Communication Gateway (AMG)
Server (VCS)
Scalable and resilient Transcodes Microsoft
Interoperability with RTV to HD or VGA
Microsoft OCS 2007 R2 standard compliant
and Lync 2010 video codec
#CiscoPlusCA
30. Microsoft & Cisco Interoperability
Microsoft Applications enabled with Cisco Collaboration
Microsoft SharePoint 2007
Cisco Presence Light-Ups
W
or
d
Cisco Click to IM/Call
Microsoft Outlook 2007
#CiscoPlusCA
31. Microsoft & Cisco Interoperability
d in
Microsoft Applications enabled with Cisco Collaboration Supporte 0(3)
CUPC 8.
Microsoft Outlook 2010
Cisco Presence Light-ups Cisco Click to IM/Call
#CiscoPlusCA
33. Introducing Cisco Jabber for Windows
Cisco Jabber is our new UC and Collaboration client:
User Interface and experience built to be
highly intuitive.
Full Office integration
Standards based Interoperability
Based on the second generation CSF, optimized in
terms of memory and resource utilization
Range of extensibility points and application
integrations
Also available for Mac
#CiscoPlusCA
34. Voice & Video Call Control
Jabber for Windows provides two call control options
Enterprise Call control (ECC)
o ECC allows a customer to integrate Jabber for
Windows with Unified Communications Manager.
o ECC provides control of a Cisco desktop phone as
well as soft phone operation.
o URI dialling planned with CUCM 9.0
Cloud Call Control [subject to change]
o Only available in cloud deployment
o Provides computer to computer calling between two
users of the Webex cloud
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35. Voice & Video Call Control
Desk phone Soft phone
Control Operation
• Users can select mode of operation using the system tray icon.
• Drop down list will provide a list of hardware/software associated to user.
• Users can be configured to use just desk phone, just soft phone or both.
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36. The Cisco Precision Video Engine
• Precision Video Engine is a H.264 AVC
software library designed to handle voice
and video related tasks
• This library is based on the Video Engine
used in the Cisco “Movi” product (*)
• Provides full HD interoperability between
Jabber desktop clients and any standard based VC systems
• PVE also provides audio codecs
G.711a/u, G.722, G.729a, iLBC (and subject to change AAC-LD, G.722.1)
• PVE supports frame size QCIF to 720p based on attached camera. Note: HD 720p will
be possible using DUAL CORE CPU!
(*) Note – “Movi” has been recently renamed Cisco Jabber Video for TelePresence
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37. Desktop Sharing
• Video Desktop Share is based on the BFCP standard.
• Video Desktop Share allow you to share your desktop not only with other
Jabber clients but also Telepresence Systems and Rooms...how many
customer are waiting for this?
• CUCM 8.6.x needed for BFCP support
• Point to Point and Multipoint (MCU based) scenario are possible
Other Jabber
Clients
Personal Telepresence
Systems
Telepresence
Rooms
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38. Desktop Sharing
Some Screen shot from Tobias Lab.....
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39. Searching for Contacts
Search and
dial bar
Auto detect AD/LDAP
• Client (on premise)
provides search
Recommended pre 8.6(2)
Recent across multiple contact
Contacts
Returned record sources.
UC Manager UDS Service
• Clientuses premise)
(on predictive
Recommend for 8.6(2) +
search to refine resolution
Local Contacts list as you type.
Returned
[subject to change] Webex Corporate
Directory (Cloud)
Directory
Contacts
Returned
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40. Solution Summary
• Suggested approach for customer, advantages with Cisco standards
based IPT/Video (LCS/OCS can be easily migrated to Jabber)
Full Office integration
• Designed with the goal to optimize resource utilization (CSF2G)
• Supports standard based audio and video codecs
• High Definition 720p (with a Dual Core CPU), also for calls to Video
Conference systems
• BFCP Desktop Sharing with any standard Video Device
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42. We value your feedback.
Please be sure to complete the Evaluation Form for
this session.
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