This document provides an overview of common keyboard shortcuts and file handling conventions in Windows. It discusses shortcuts for navigating the start menu, taskbar, windows, and files/folders. Common shortcuts are presented for copying, pasting, deleting and selecting files. Methods for accessing previous versions of files on the network drives are outlined. The document also briefly touches on accessing the virtual desktop environment and getting remote IT support.

1. Windows
Handy shortcuts and file handling

2. Windows
Handy shortcuts and file handling

3. Some conventions
• Press a <key>
• Special keys
• <ctrl> Control
• <alt> Alt / Alternate
• <shift> Shift key
• <shift lock> = <caps lock> Capital
letters
• <F1> Function Key 1
• <tab> Tabulator key
• <win> Windows key (aka Start key)
• <enter> = <return>
• <home>
• <end>
• <ins> = <insert>
• <Del> = <Delete>
• <PgUp> = <Page Up>
• <PgDn> = <Page Down>
• <PrtScn> = <Prnt Scrn> Print Screen
• <Esc> = <Escape>
• Left / Right / Up /Down
• <Menu> Popup / Right Click Menu
• Key combinations
• <alt+tab>
• <alt gr> = <alt+ctrl>
• Mouse
• Click = left click

4. Start with
<Start>
• Startmenu = the start of everything
• Getting started with <Win>
• Don’t look yourself, let the system look for
you
• Type what you want after pressing <Start>
• Know your system: VM1110
• Pin to Start
• Right Click -> “Pin to Start Menu”
• Right Click -> “Unpin from Start Menu”
• Jump lists
• Pin and unpin to jumplist
• Snap windows
• <Win + left/right>
• <Win+up/down>
• <Shift + Win + left/right>

5. Taskbar and system tray
• <Win+T> Focus taskbar
• Pin to taskbar
• Active program
• <alt+tab> Cycle throuh apps
• Grouped documents
• System tray
• <Win+B> Focus System tray
• Show icons permanent
• Show only notifications
• Show the deskop
• <Win+D>

6. Exploring files and folders
• Some important locations
• C-drive: your system
• Do not save anything here. Not in
the backup. Very limited space.
• N-drive: your personal files
• In our backup
• Only work related files
• Desktop folder
• My Documents
• O-drive: shared files
• In our backup
• Folder per department / service
• Common
• Visible and accessible for all!
• Auto delete after 7 days
• Need for permanent storage: ask
ICT
• Downloads
• Not permanent storage
• Recycle bin
• Libraries
• Organise folders in libraries for
easy access
• Makes searching easier
• Favorites
• Respect the policy!

7. Using Explorer
• <Win+E> Launch
• Change your layout
• Sort
• Preview pane
• Navigation
• Type the address
• <alt+d>
• <alt+left/right> previous/next location
• <alt+up> on folder up
• Breadcrumb
• Open
• <Enter>
• Double Click
• Right Click -> Open with...
• Preview Pane
• <alt+p>

8. Using Explorer (2)
• File manipulation
• <ctrl+c> Copy
• <ctrl+v> Paste
• <ctrl+x> Move (Cut)
• <Del> Delete
• Select
• One file: Click
• Closed range
• Click first
• <shift click> last
• Some files
• Click first
• <ctrl click> to individually
(de)select
• All files: <ctrl+a>

9. Using Explorer (3)
• Previous versions
• Only N and O drive
• Is not a backup system!
• Limited time / capacity
• Not every version will be avalaible
• Weekdays at 10:30; 12:00; 15:00
• Folder: Right click -> Properties
• Specific file/folder: Right click ->
Restore Previous Version
• Actions
• Open and have a look
• Copy to another location
• Restore and replace the current
content

10. VDI / VMWare View
• VDI access
• https://desktop.be.coleurope.eu
• Username (e-mail) and
password
• Install client
• Best option
• Only when you need future
access from this computer
• HTML Access
• OK option
• One time access from specific
computer
• Switch off the screen = log off
• No need to log off yourself
• No need to shutdown
(applications)
• NB advisable to reboot once a
week
• Tip: do so before leaving for lunch

11. Remote support
• From inside the College
• Get your system name
• <Win>
• See computer name in Start Menu
• Ask for password (see
TeamViewer screen)
• From outside the College
(works always, from inside CoE)
• Get/give Teamviewer ID
• E.g. 685 541 831
• Get/give Password
• E.g. 392cds
• Changes once in a while
• Close connection: X

12. Time for some universal
shortcuts
• <Win+L> lock computer
• <Win+F> Find anything
• <ctrl+alt+del> show system box
• <PrtScr> snapshot whole screen
• <alt+PrtScr> Snapshot active window
• <F5> refresh current window/list
• <ctrl+mouse scroll wheel> zoom in/out (where
supported)
• <ctrl+z> undo action (where supported)
• <ctrl+y> redo action (where supported)
• <tab> move to next field
• <alt> activate file menu
• <ctrl+home> jump to start in section
• <ctrl+end> jump to end in section
• <ctrl+tab> move to next tab
• <alt+x> where x is an underlinded letter:
perform command
• <ctrl+n> new document / file
• <ctrl+s> save document / file
• <ctrl+p> print document / file
• <alt+F4> close application
• <ctrl+F4/w> close window within application
• <ctrl+t> new tab (browsers)
More elaborate list on ICT intranet.

13. Q&A
Future questions?
• ICT intranet
 Training
 ICT Service Lunch ‘n Learn
• Helpdesk
http://ict.coleurope.eu
helpdesk.be@coleurope.eu
Tel 050 47 70 00