The document discusses a meetup led by Jary Carter, co-founder of Oro, focusing on the flexibility and customizability of Oro's open-source CRM solutions. It highlights the growth of the worldwide CRM market and emphasizes the importance of creating a better customer experience through various integrations and functionalities. Additionally, it outlines B2B commerce concepts and the capabilities of OroCommerce to support complex B2B needs.

1. London Meet Up
Wifi:
dm Events
Password:
Oro-Meetup

2. Jary Carter
ORO Co-Founder
and CRO
@jarycarter

3. The Vision

4. About Oro
Flexibility
Customizability Ecosystem
Total Cost
Of Ownership
Open Source

5. About Oro

7. Applications Built on OroPlatform

9. “Worldwide CRM Market size
grew 13.3% from $20.4B in
2013 and will grow to $36.5B
in 2017”
(Gartner May 22 2015)
0.184
0.121
0.091
0.062
0.038
0.504
SalesForce SAP Oracle MS Dynamics IBM Other
CRM Market Share

10. Create a Better Customer Experience

11. Magento Purchases
eBay Purchases
In-Store Purchases
Sales Calls
Email Campaigns
Support Requests
Single View of Customer – Across Channels

12. Created for Sales & Marketing

13. • Social Integration
• BI reporting and dashboards
• Additional Marketing Functionality
• Integration with Dotmailer
OroCRM Roadmap

14. OroCRM Pricing Model

15. Oro Downloads
0
20,000
40,000
60,000
80,000
100,000
120,000
Downloads

16. Active Oro Installs
0
20,000
40,000
60,000
80,000
100,000
120,000

17. Oro Community and Adoption

21. What is B2B Commerce?
• Business to business (B To B) is a type of commerce transaction that
exists between businesses, such as those involving a manufacturer and
wholesaler, or a wholesaler and a retailer.
– investopedia.com
• Business to Business Electronic-Commerce one business selling to
another business via the Web.
– PC Magazine

22. B2B e-Commerce Use Cases
• Self served model
• Buyer Sales Person interaction
• Marketplace

23. 5.5
12.
0.
3.
6.
9.
12.
15.
2012 2020Source Frost & Sullivan
Global B2B Online Gross Sales Volume (Trillions)

24. “U.S. combined spend on Commerce and Order Management
platforms will grow at an annual compound growth rate of
10% in the next 4 years from $1.4B in 2014 to $2.1B in 2019.”
– The Forrester Wave

25. Why OroCommerce?
• Corporate Accounts
• Multiple Websites
• Personalized Catalogs
• Multiple Price Lists
• Quick Order Form
• Configure-to-Quote and Quote-to-Order Workflows
• Store Frontend Optimized for B2B Buying Experience
• B2C-style branded frontend and experience
• Mobile Optimized Buyer and Sales Representative Experience

26. “Demandware, Digital River, MarketLive and Elastic Path do
not have the capabilities to support complex B2B needs. They
were all included though in the B2C wave report.”
– The Forrester Wave

27. OroCommerce 1.0 Release
• Fully personalized customer experience
• Built-in flexible content management
• Contract pricing
• Configurable payment term levels
• Sales Rep view and tool bar
• Mobile experience
• Reports, dashboards and data insights
• Multi-business / multi-brand websites
(including catalog-only websites)

28. Jary Carter
ORO Co-Founder
and CRO
@jarycarter