Mikaela Wild is seeking an entry-level position in human resources. She has a Bachelor's degree in Business with a major in Human Resource Management from QUT, achieving a GPA of 5.6. Her career experience includes various roles in customer service, retail, and childcare. She is looking to utilize her educational background and work experience in a human resources role.

1. MIKAELA WILD
Curriculum Vita
MIKAELA WILD
Curriculum Vita
Mobile: 0468 599 336
Email: mikaela.wild@student.qut.edu.au

2. MIKAELA WILD
MW
2
Profile
I am seeking a start-up position in a Human Resources Role, as I have a strong desire to work within the industry,
throughmy studiesfocusinthisarea.
By studying a Bachelor of Business, majoring in Human Resource Management and Management, I have gained an
excellent understanding in key transferable skills, theories, and required communication to ensure that any business
can operate to the best of its abilities, thereby, achieving their business plan and goals. The subjects that I have
studied,resultinginaGPA of 5.6, are:
- Accounting
- BusinessLawandEthics
- Economics
- Management
- Global Business
- Data Analysis
- WorkinginBusiness
- Marketing
- LeadingOrganisations
- ContemporaryEmploymentRelations
- Managing Operations
- EntrepreneurshipandInnovation
- TourismMarketing
- Human Resource IssuesandStrategy
- Intercultural Communication and Negotiation
Skills
- SustainabilityinaChangingEnvironment
- Human Resource DecisionMaking
- Managing BusinessGrowth
- LearningandDevelopmentinOrganisations
- Performance andReward
- StrategicManagement
- RecruitmentandSelection
- ProjectManagement
- Personal andProfessional Development
Career History
Brisbane CityCouncil,LibraryServicesWorkExperience–May and June 2015
KeyObservations:
In the months of May and June 2015, I attended two staff forums of Brisbane City Council, Library Services, where I
observed and learnt some of the processes and strategies involved within the business. Some of the communication
strategies,linkedtomyqualificationswere:
 Staff Forums –
o Open and honest communication
o Workingin teamsand reflection
o Customer focus
o Responsive
o SettingGuidelinesfor staff
o Facilitation Skills
o Presentation Skills
o Ideas from staff reflected into the businessesprocedures
I also spent some time at Garden City Library, where I shadowed the team leader and other employees, physically
observing the practices involved from positions ranging from a team leader (focusing on gaining HR experience) to
libraryassistants.Theseincludedtaskssuchas:
 MBWA
 StrongCustomerFocus
 Noticeboards(CommunicationStrategy)
 HighWH&Sfocus
 StrongResponsivenesstoCustomers

3. MIKAELA WILD
MW
3
ChildCare Nanny– February2014 toCurrent
For the past year, I have spent my time caring and supporting various families, (five) by providing care to their children,
rangingfromfrequenttonon-frequentperiodsof time.
KeyDuties:
• Managing families
• Beingsolelyresponsibleforthe care and safetyof younghumanbeings
• Ensuringa safe and harmoniousenvironmentiscreated
• ProblemSolving
• Beingresponsible forthe transportationtoafterschool eventsincluding netball anddancing
• Providingsupporttofamilies
Achievements:
 Managing andobtainingahighvolume of families
 Enhancingchildren’ssocial andphysical skillsandabilities
 Assistinginreadingdevelopment
 Role Model forchildren/youngadults
 Practicingrewardsystems
 Assistinginthe learninganddevelopmentof children
 Advancingmynegotiationskills
 Excellentattentiontodetail
Thai InlayRestaurant,Raby Bay, Team Leader – May 2013 toMay 2014
Throughout my time spent working at Thai Inlay Restaurant, I strongly developed my interpersonal skills and my
leadershipskillshighlyprogressed,asIwasgiventhe roleof ‘teamleader’.
KeyDuties:
 Staff ManagementandLeadershipSkills
o Delegating Tasks
o Setting Expectations
o DefiningWork Roles
o Team Building
o Face to Face Communication
 Data Entry/ AdministrationSkills
o Booking Management
o Data Entry - Budgets
 CustomerLiaison
 Cash Reconciliation
 Stock Control
 HandlingandServingFood
 Monitoringandmaintainingacleanworkenvironment
 FollowingWH&SPractices
 To work harmoniouslyinateam

4. MIKAELA WILD
MW
4
Achievements:
 Managing a teamof five staff members
 Interactingwiththe publicona personal level withconfidence
 Givingcustomersthe bestrestaurantexperience –understandingthe businessesgoalsandcustomersneeds
 Understandingthe mathematicsandmanagementbehindarestaurant
 Managing bookings andclientsviaphone,etc.
 Implementingperformanceandreward
 Settingandachievingpersonal goals
Factorie Clothing,Carindale, ChristmasRetailAssistant–November2012toFebruary2013
Overthe period of time I spent working atFactorie Clothing,I developedimmensely in regards to myinterpersonal skills
anddevelopedasaprofessionalretailemployee.
KeyDuties:
 CustomerLiaison
 Unpackingand handlingstock
 Merchandisingthe store
 Monitoringthe fittingroom
 FollowingWH&SPractices
 To work harmoniouslyinateam
Achievements:
 Confidence tointeractwiththe publicona more personal level
 Practicingthe skillsof aretail environment
 Understandingthe mathematicsandmanagement behindsales
McDonald’sRestaurant,Cleveland,CustomerService andPartyHost – November2010 toFebruary2013
Throughout my time spent working at McDonald’s, I was selectively chosen to be given greater responsibilities and
withholdahigherpositionthanothercasual staffmembers,throughmanagingchildren’spartieseveryweekend.
KeyDuties:
 Cash Reconciliation
 CustomerLiaison
 Settingup, hostingandmanagingchildren’sparties –beinganenthusiasticworker
 FoodPresentation
 FollowingWH&SPractices
 To work harmoniouslyinateam
Achievements:
 Understandingcashreconciliation
 Understandingandpracticing howtobalance a till
 Interactingwithcustomersona personal level
 Understandingthe properpresentationskillsinpresentingfood

5. MIKAELA WILD
MW
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 Gaineda goodreputation – hostingchildren’sparties
 Developingmanagementandorganisationskills –hostingchildren’sparties
Professional Development and Education
Bachelor of Business, Queensland University of Technology
(QUT),Brisbane,GPA of 5.6.
2015
Certificate of Graduation, Queensland Certificate of Education and
OP Rank of 7, Cleveland District State High School, Redlands,
Brisbane.
2012
Maintainedandheldthe positionsof StudentHarassmentReferral
OfficerandYear 8 Representative atClevelandDistrictState High
School.
2012
Certificate IIinBusiness 2012
Certificate IinBusiness 2011
Referees
Please contactme for myreferee’sdetails.