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Business Agility Workshop
FAST
IS THE
NEW
BIG
Business Agility Workshop
What’s the Problem?
70%
Business Agility Workshop
70%
What’s the Problem?
of employees are disengaged at work.
of strategic plans fail.
of projects fail (65% of megaprojects fail).
of change initiatives fail.
of mergers fail.
of decisions are made by gut feel.
of prescription drugs are unproven.
of peer-reviewed research is wrong.
of what experts recommend is wrong.
of boards are not diverse.
of stock trades held less than 10 hours.
Business Agility Workshop
What’s the Answer?
Business
Agility
Business Agility Workshop
Business Agility
FRAMEWORKS
DESKS
How to think
What to do
How to be
What to use
Ongoing support
CULTURE
SYSTEMS
TOOLS
Business Agility Workshop
Business Agility
The Agile Worldview
Fluid Leadership
Organizational Design
Attract and Retain Good People
Make Better Decisions
Replace Planning with Experiments
Evidence-Based Management
Agile Portfolios
Lean vs Agile
Beyond Budgeting
Agile Marketing and Branding
SYSTEM
STOOLSDESKS
FRAM
EW
ORKS
CULTURE
Blockchain
Business Agility Workshop
Business Agility
The Agile Worldview
Fluid Leadership
Organizational Design
Attract and Retain Good People
Make Better Decisions
Replace Planning with Experiments
Evidence-Based Management
Agile Portfolios
Lean vs Agile
Beyond Budgeting
Agile Marketing and Branding
SYSTEM
STOOLSDESKS
FRAM
EW
ORKS
CULTURE
Blockchain and Ethereum
Business Agility Workshop
Business Agility
The Agile Worldview
SYSTEM
S
CULTURE
TOOLSDESKS
Business Agility
FRAM
EW
O
RKS
The Big Picture
Storytelling
Rigorous Nonsense
Antifragility
Empiricism
Cognitive BiasesRandomness
The Cockpit Model
Complexity vs Connectedness
Ordered vs Unordered
Tacit vs Explicit Knowledge
Outcomes
Decentralization
Test Answers
Performance
Luck and Mean Reversion
Business Agility Workshop
Right vs Wrong
Becoming Bayesian
The Cone of Uncertainty
The Illusion of Control
Overprecision
Cognitive Diversity
Prediction Markets
The Agile Worldview
Business Agility
FRAM
EW
ORKSSYSTEM
S
CULTURE
TOOLSDESKS
Everyone Does it
Business Agility Workshop
Bayesian Model
Monte Carlo Simulations
Rolling Forecasts
The Agile Worldview
Business Agility
FRAM
EW
ORKSSYSTEM
S
CULTURE
TOOLSDESKS
Probability Management
1
What You Will Need
Business Agility Workshop
Business Agility
The Agile Worldview
Fluid Leadership
Organizational Design
Attract and Retain Good People
Make Better Decisions
Replace Planning with Experiments
Evidence-Based Management
Agile Portfolios
Lean vs Agile
Beyond Budgeting
Agile Marketing and Branding
SYSTEM
STOOLSDESKS
FRAM
EW
ORKS
CULTURE
Blockchain and Ethereum
Business Agility Workshop
Flat Companies
Central Services
Executive Teams
Generalists vs Specialists
Business Agility
SYSTEM
STOOLSDESKS
Organizational Design
CULTURE
Tacit vs Explicit Knowledge
Openness
The Full Stack Company
Labs
FRAM
EW
O
RKS
Decentralized Autonomous
Organizations
Business Agility Workshop
Ownership
Consensus
Environment
Artifacts
The Valve Company Handbook
Business Agility
FRAM
EW
ORKSSYSTEM
S
CULTURE
TOOLSDESKS
Organizational Design
Business Agility Workshop
Governance
Levels of Tribe Membership
Decision Rights
Roles vs Individuals
One Area Per Project
Remote Teams
Business Agility
FRAM
EW
ORKSSYSTEM
S
CULTURE
TOOLSDESKS
Organizational Design
Business Agility Workshop
Business Agility
The Agile Worldview
Fluid Leadership
Organizational Design
Attract and Retain Good People
Make Better Decisions
Replace Planning with Experiments
Evidence-Based Management
Agile Portfolios
Lean vs Agile
Beyond Budgeting
Agile Marketing and Branding
SYSTEM
STOOLSDESKS
FRAM
EW
ORKS
CULTURE
Blockchain and Ethereum
Business Agility Workshop
Employee Satisfaction
Hiring
Workforce Science
Case Study: How Google Hires
Risk Taking
Compensation
Is HR Necessary?
Attract and Retain Good People
FRAM
EW
O
RKSSYSTEM
STOOLSDESKS
CULTURE
Business Agility
The Full-Stack Employee
Prospective Challenges
Try Before you Buy
Business Agility Workshop
Everybody Hires
Letting the Inmates Run the Asylum
Everybody Fires?
Caring
Joy
Attract and Retain Good People
FRAM
EW
ORKSSYSTEM
STOOLSDESKS
CULTURE
Business Agility
Business Agility Workshop
Group Hiring
Try Before you Buy
Simple Salaries
What About Bonuses?
Attract and Retain Good People
FRAM
EW
ORKSSYSTEM
S
TOOLSDESKS
CULTURE
Business Agility
Business Agility Workshop
Business Agility
The Agile Worldview
Fluid Leadership
Organizational Design
Attract and Retain Good People
Make Better Decisions
Replace Planning with Experiments
Evidence-Based Management
Agile Portfolios
Lean vs Agile
Beyond Budgeting
Agile Marketing and Branding
SYSTEM
STOOLSDESKS
FRAM
EW
ORKS
CULTURE
Blockchain and Ethereum
Business Agility Workshop
Type 1 vs Type 2 Errors
Business Agility
Make Better Decisions
FRAM
EW
O
RKSSYSTEM
STOOLSDESKS
CULTURE
Evidential vs Causal
Right vs Wrong
Confidence vs Overconfidence
Choice Theory
Decision Markets
Results
The Value of Information
Decision Inputs
Decision Quality
Decision Context
Business Agility Workshop
System 1 vs System 2
Hold Strong Opinions Loosely
Mindfulness
Business Agility
TOOLSDESKS
Make Better Decisions
FRAM
EW
ORKSSYSTEM
S
CULTURE
Business Agility Workshop
Force the Outside View
Calibration
Business Agility
TOOLSDESKS
Make Better Decisions
FRAM
EW
ORKSSYSTEM
S
CULTURE
Keeping Score
One Half of One Percent
Embedded Decision Systems
Multi-Attribute Decision Analysis
Decision Trees
Decision Process
Heuristics
Simulations
Business Agility Workshop
Everyday Decisions
Business Agility
TOOLSDESKS
Make Better Decisions
FRAM
EW
ORKSSYSTEM
S
CULTURE
2
Important Decisions
Decision Markets
What You Will Need
Business Agility Workshop
Business Agility
The Agile Worldview
Fluid Leadership
Organizational Design
Attract and Retain Good People
Make Better Decisions
Replace Planning with Experiments
Evidence-Based Management
Agile Portfolios
Lean vs Agile
Beyond Budgeting
Agile Marketing and Branding
SYSTEM
STOOLSDESKS
FRAM
EW
ORKS
CULTURE
Blockchain and Ethereum
Business Agility Workshop
Genetic Algorithms
Pretotyping
How to do experiments
Behavioral Economics
Weak Signal Detection
When to do experiments
Case studies
Analytics
Replace Planning with Experiments
Business Agility
FRAM
EW
O
RKSSYSTEM
S
CULTURE
TOOLSDESKS
Business Agility Workshop
Stop Listening to Customers
Make it Safe to Fail
Build an Experiment Culture
Replace Planning with Experiments
Business Agility
TOOLSDESKS
FRAM
EW
ORKSSYSTEM
S
CULTURE
Business Agility Workshop
Replace Planning w/Experiments
Business Agility
Hunch Development
Experiment Platform
No More Business Cases
FRAM
EW
ORKS
TOOLSDESKS
SYSTEM
S
CULTURE
Business Agility Workshop
What to Measure
Analytics
Experiment Support
How to do an Experiment
Business Agility
TOOLSDESKS
FRAM
EW
ORKSSYSTEM
S
CULTURE
What You Will Need
3
Business Agility Workshop
Business Agility
The Agile Worldview
Fluid Leadership
Organizational Design
Attract and Retain Good People
Make Better Decisions
Replace Planning with Experiments
Evidence-Based Management
Agile Portfolios
Lean vs Agile
Beyond Budgeting
Agile Marketing and Branding
SYSTEM
STOOLSDESKS
FRAM
EW
ORKS
CULTURE
Blockchain and Ethereum
Business Agility Workshop
Values
Management vs Leadership
Employees 1st, Customers 2nd
Purpose
Mission
Alignment vs Autonomy
Fluid Leadership
Business Agility
FRAM
EW
O
RKSSYSTEM
S
CULTURE
TOOLSDESKS
Principles
Fluid Democracy
Business Agility Workshop
Turn Followers into Leaders
Adoption: 20/60/20
Fluid Leadership
Business Agility
TOOLSDESKS
FRAM
EW
ORKSSYSTEM
S
CULTURE
Business Agility Workshop
Fluid Leadership
Business Agility
FRAM
EW
ORKS
TOOLSDESKS
SYSTEM
S
CULTURE
Guilds
Embracing Diversity
Business Agility Workshop
Fluid Leadership
Business Agility
FRAM
EW
ORKS
TOOLSDESKS
SYSTEM
S
CULTURE
Guilds
Embracing Diversity
Business Agility Workshop
Fluid Leadership
Business Agility
FRAM
EW
ORKS
TOOLSDESKS
SYSTEM
S
CULTURE
Guilds
Embracing Diversity
Business Agility Workshop
Early Detection
Early Response
TOOLSDESKS
FRAM
EW
ORKSSYSTEM
S
CULTURE
Business Agility
Fluid Leadership
What You Will Need
4
Business Agility Workshop
Business Agility
The Agile Worldview
Fluid Leadership
Organizational Design
Attract and Retain Good People
Make Better Decisions
Replace Planning with Experiments
Evidence-Based Management
Agile Portfolios
Lean vs Agile
Beyond Budgeting
Agile Marketing and Branding
SYSTEM
STOOLSDESKS
FRAM
EW
ORKS
CULTURE
Blockchain and Ethereum
Business Agility Workshop
Business Agility
Lean vs Agile
Business Agility
FRAM
EW
O
RKSSYSTEM
S
CULTURE
TOOLSDESKS
Lean vs Agile
Equilibrium
Continuous Improvement
Scrum
Continuous Delivery
Kanban
Balancing Lean and Agile
Scaling Agile Out
Business Agility Workshop
Live it
Own it
The Minister of Culture
Business Agility
Lean vs Agile
Business Agility
FRAM
EW
ORKSSYSTEM
S
CULTURE
TOOLSDESKS
Business Agility Workshop
Integrating Customers
Retrospectives/Learning
Business Agility
Lean vs Agile
Business Agility
FRAM
EW
ORKSSYSTEM
S
CULTURE
TOOLSDESKS
Meetings
Business Agility Workshop
Software
Sticky Notes and Tape
Business Agility
Lean vs Agile
Business Agility
FRAM
EW
ORKSSYSTEM
S
CULTURE
TO
O
LSDESKS
Business Agility Workshop
Scrum Maintenance and improvement
Kanban Maintenance and improvement
Lean Team
Business Agility
Lean vs Agile
Business Agility
FRAM
EW
ORKSSYSTEM
S
CULTURE
TOOLSDESKS
5
Business Agility Workshop
Business Agility
The Agile Worldview
Fluid Leadership
Organizational Design
Attract and Retain Good People
Make Better Decisions
Replace Planning with Experiments
Evidence-Based Management
Agile Portfolios
Lean vs Agile
Beyond Budgeting
Agile Marketing and Branding
SYSTEM
STOOLSDESKS
FRAM
EW
ORKS
CULTURE
Blockchain and Ethereum
Business Agility Workshop
The Google Management Survey
Business Agility
TOOLSDESKS
FRAM
EW
O
RKSSYSTEM
S
CULTURE
Evidence-Based Management
Manager Reviews
Working in Pairs
Values vs Rules
Meetings
Fundamental Attribution Error
Team vs Family
Group Dynamics
Business Agility Workshop
Challenging the Status Quo
Families vs Teams
Business Agility
TOOLSDESKS
FRAM
EW
ORKSSYSTEM
S
CULTURE
Evidence-Based Management
Openness
Egos and Assholes
Business Agility Workshop
Systematize Everything
Replace Memory with Recording
Banish Interruptions
Multitasking
Skill Building
Nudging
Pair Training, Pair Master
Business Agility
FRAM
EW
ORKS
TOOLSDESKS
SYSTEM
S
CULTURE
Evidence-Based Management
70/20/10 Rule
Fail Forward
Business Agility Workshop
Business Agility
The Agile Worldview
Fluid Leadership
Organizational Design
Attract and Retain Good People
Make Better Decisions
Replace Planning with Experiments
Evidence-Based Management
Agile Portfolios
Lean vs Agile
Beyond Budgeting
Agile Marketing and Branding
SYSTEM
STOOLSDESKS
FRAM
EW
ORKS
CULTURE
Blockchain and Ethereum
Business Agility Workshop
Workforce Democracy
Exposure vs Risk
Scaling Agile Up
Agile Portfolios
Business Value
Business Agility
TOOLSDESKS
FRAM
EW
O
RKSSYSTEM
S
CULTURE
Business Agility Workshop
Continuous Planning
Diversification
Agile Portfolios
Business Agility
TOOLSDESKS
FRAM
EW
ORKSSYSTEM
S
CULTURE
Business Agility Workshop
Business Agility
The Agile Worldview
Fluid Leadership
Organizational Design
Attract and Retain Good People
Make Better Decisions
Replace Planning with Experiments
Evidence-Based Management
Agile Portfolios
Lean vs Agile
Beyond Budgeting
Agile Marketing and Branding
SYSTEM
STOOLSDESKS
FRAM
EW
ORKS
CULTURE
Blockchain and Ethereum
Business Agility Workshop
Business Agility
SYSTEM
STOOLSDESKS
FRAM
EW
ORKS
CULTURE
Under construction
Beyond Budgeting
Business Agility Workshop
Business Agility
The Agile Worldview
Fluid Leadership
Organizational Design
Attract and Retain Good People
Make Better Decisions
Replace Planning with Experiments
Evidence-Based Management
Agile Portfolios
Lean vs Agile
Beyond Budgeting
Agile Marketing and Branding
SYSTEM
STOOLSDESKS
FRAM
EW
ORKS
CULTURE
Blockchain and Ethereum
Business Agility Workshop
Business Agility
SYSTEM
STOOLSDESKS
FRAM
EW
ORKS
CULTURE
Under construction
Agile Marketing and Branding
Business Agility Workshop
Business Agility
The Agile Worldview
Fluid Leadership
Organizational Design
Attract and Retain Good People
Make Better Decisions
Replace Planning with Experiments
Evidence-Based Management
Agile Portfolios
Lean vs Agile
Beyond Budgeting
Agile Marketing and Branding
SYSTEM
STOOLSDESKS
FRAM
EW
ORKS
CULTURE
Blockchain and Ethereum
Business Agility Workshop
Blockchain and Ethereum
By David Siegel
Blockchain and Ethereum
Introduction
What is Ethereum?
What is the blockchain?
What is Ether?
What is Bitcoin? Cryptolaw
What are the applications?
What are the challenges?
What are the threats?
What are smart contracts?
What are distributed apps?
What are the opportunities?
Business Agility Workshop
Business Agility
The Agile Worldview
Fluid Leadership
Organizational Design
Attract and Retain Good People
Make Better Decisions
Replace Planning with Experiments
Evidence-Based Management
Agile Portfolios
Lean vs Agile
Beyond Budgeting
Agile Marketing and Branding
SYSTEM
STOOLSDESKS
FRAM
EW
ORKS
CULTURE
Blockchain
Business Agility Workshop
Business Agility Summary
PRINCIPLES
Business Agility Workshop
It’s here to stay. Learn to profit from it,
not just survive it. Oblique methods and
tacit knowledge often outperform“hard”
metrics and research-driven insights.
UNCERTAINTY
Business Agility Workshop
AN UNCERTAIN
QUANTITY IS A
SHAPE, NOT A
NUMBER
Business Agility Workshop
The error bars are often more important
than the number, yet we rarely see them.
OVERPRECISION
Most numbers have error bars …
[ ]
Business Agility Workshop
RIGOROUS
NONSENSE IS
EVERYWHERE
Many numbers are meaningless, even if
they were measured very carefully.
Business Agility Workshop
EXPOSURE
IS MORE
IMPORTANT
THAN RISK
Dial up the risk while decreasing exposure
Business Agility Workshop
Try many small experiments that could
have a big impact if successful. Build an
experiment-based culture and strive to
be less wrong, rather than more right.
CONVEXITY
Business Agility Workshop
MAKE IT
SAFE TO
FAIL
Eliminate the social norms that shun
failure. Reward it.
Business Agility Workshop
CRITICAL
THINKING
SLOW DOWN. Biases are everywhere.
Your analytics people aren’t likely to be
as good as they think they are.
Business Agility Workshop
READY
AIM
FIRE
FIRE
AIM
FIRE
AIM...
Business Agility Workshop
EMPIRICISM
Do randomly-controlled experiments.
Ask for the metastudy or the data. Look
for context. Listen to other views. Don’t
be fooled by randomness.
Business Agility Workshop
CHALLENGE
PEOPLE
MENTALLY & PHYSICALLY
DEVELOP SKILLS Build the
muscles that make people and teams agile.
Business Agility Workshop
BUILD SYSTEMS
THAT IMPROVE
THE ODDS
OF SUCCESS
It’s never perfect. Keep working on it.
Business Agility Workshop
RADICAL
TRANSPARENCY
Transparency + flatness = democracy
Business Agility Workshop
KANBAN
Kanban replaces management. It’s a
flexible, demand-driven system that tells
everyone what to do.
Business Agility Workshop
WORK IN PAIRS
Working in pairs is one of the most
powerful ways we have to create a culture
of collaboration and effectiveness.
Business Agility Workshop
JOY
When people have a say in what to
expect and are allowed to do their best,
they create a great place to work.
Business Agility Workshop
PURPOSE
OVER
PROFIT
Profit is not a goal, it’s a byproduct.
Business Agility Workshop
1. Delight customers
3. Make it sustainable
2. Create a great place to work
(Even if it isn’t always profitable)
Business Agility Workshop
Build a pull culture
Work in pairs
Include uncertainty
Focus on what works
Keep score
Mindfulness
Simplification
Short iterations
Experiments Analytics Execution
Measurement
Evidence
Decisions
Portfolio
Internal
Products
Services
Business Agility Workshop
Worldview - Bayesian forecasting
Decisions - process & support
Experiments - planning, analytics
Early Detection, Early Response

- Action team for black-swan events
Lean & Agile - process & coaching
The Five Support Desks
Business Agility Workshop
The Starter Package
Kanban
Pairing
Employees First,
Customers Second
Portfolio Review
Business Agility Workshop
Mental Models
Aw
areness
Disbelief/Denial
Curiosity
Skillbuilding
and
practicaluseM
astery
Subjective Empirical
Scientific
method
Bayesian
reasoning
Evidence
Neutrality
Statistical
literacy
Experience
Stories
Memory
Education
Values
Opinions
Beliefs The business-agility journey
Business Agility Workshop
Business Agility

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Business Agility Workshop Content

  • 3. Business Agility Workshop 70% What’s the Problem? of employees are disengaged at work. of strategic plans fail. of projects fail (65% of megaprojects fail). of change initiatives fail. of mergers fail. of decisions are made by gut feel. of prescription drugs are unproven. of peer-reviewed research is wrong. of what experts recommend is wrong. of boards are not diverse. of stock trades held less than 10 hours.
  • 4. Business Agility Workshop What’s the Answer? Business Agility
  • 5. Business Agility Workshop Business Agility FRAMEWORKS DESKS How to think What to do How to be What to use Ongoing support CULTURE SYSTEMS TOOLS
  • 6. Business Agility Workshop Business Agility The Agile Worldview Fluid Leadership Organizational Design Attract and Retain Good People Make Better Decisions Replace Planning with Experiments Evidence-Based Management Agile Portfolios Lean vs Agile Beyond Budgeting Agile Marketing and Branding SYSTEM STOOLSDESKS FRAM EW ORKS CULTURE Blockchain
  • 7. Business Agility Workshop Business Agility The Agile Worldview Fluid Leadership Organizational Design Attract and Retain Good People Make Better Decisions Replace Planning with Experiments Evidence-Based Management Agile Portfolios Lean vs Agile Beyond Budgeting Agile Marketing and Branding SYSTEM STOOLSDESKS FRAM EW ORKS CULTURE Blockchain and Ethereum
  • 8. Business Agility Workshop Business Agility The Agile Worldview SYSTEM S CULTURE TOOLSDESKS Business Agility FRAM EW O RKS The Big Picture Storytelling Rigorous Nonsense Antifragility Empiricism Cognitive BiasesRandomness The Cockpit Model Complexity vs Connectedness Ordered vs Unordered Tacit vs Explicit Knowledge Outcomes Decentralization Test Answers Performance Luck and Mean Reversion
  • 9. Business Agility Workshop Right vs Wrong Becoming Bayesian The Cone of Uncertainty The Illusion of Control Overprecision Cognitive Diversity Prediction Markets The Agile Worldview Business Agility FRAM EW ORKSSYSTEM S CULTURE TOOLSDESKS Everyone Does it
  • 10. Business Agility Workshop Bayesian Model Monte Carlo Simulations Rolling Forecasts The Agile Worldview Business Agility FRAM EW ORKSSYSTEM S CULTURE TOOLSDESKS Probability Management 1 What You Will Need
  • 11. Business Agility Workshop Business Agility The Agile Worldview Fluid Leadership Organizational Design Attract and Retain Good People Make Better Decisions Replace Planning with Experiments Evidence-Based Management Agile Portfolios Lean vs Agile Beyond Budgeting Agile Marketing and Branding SYSTEM STOOLSDESKS FRAM EW ORKS CULTURE Blockchain and Ethereum
  • 12. Business Agility Workshop Flat Companies Central Services Executive Teams Generalists vs Specialists Business Agility SYSTEM STOOLSDESKS Organizational Design CULTURE Tacit vs Explicit Knowledge Openness The Full Stack Company Labs FRAM EW O RKS Decentralized Autonomous Organizations
  • 13. Business Agility Workshop Ownership Consensus Environment Artifacts The Valve Company Handbook Business Agility FRAM EW ORKSSYSTEM S CULTURE TOOLSDESKS Organizational Design
  • 14. Business Agility Workshop Governance Levels of Tribe Membership Decision Rights Roles vs Individuals One Area Per Project Remote Teams Business Agility FRAM EW ORKSSYSTEM S CULTURE TOOLSDESKS Organizational Design
  • 15. Business Agility Workshop Business Agility The Agile Worldview Fluid Leadership Organizational Design Attract and Retain Good People Make Better Decisions Replace Planning with Experiments Evidence-Based Management Agile Portfolios Lean vs Agile Beyond Budgeting Agile Marketing and Branding SYSTEM STOOLSDESKS FRAM EW ORKS CULTURE Blockchain and Ethereum
  • 16. Business Agility Workshop Employee Satisfaction Hiring Workforce Science Case Study: How Google Hires Risk Taking Compensation Is HR Necessary? Attract and Retain Good People FRAM EW O RKSSYSTEM STOOLSDESKS CULTURE Business Agility The Full-Stack Employee Prospective Challenges Try Before you Buy
  • 17. Business Agility Workshop Everybody Hires Letting the Inmates Run the Asylum Everybody Fires? Caring Joy Attract and Retain Good People FRAM EW ORKSSYSTEM STOOLSDESKS CULTURE Business Agility
  • 18. Business Agility Workshop Group Hiring Try Before you Buy Simple Salaries What About Bonuses? Attract and Retain Good People FRAM EW ORKSSYSTEM S TOOLSDESKS CULTURE Business Agility
  • 19. Business Agility Workshop Business Agility The Agile Worldview Fluid Leadership Organizational Design Attract and Retain Good People Make Better Decisions Replace Planning with Experiments Evidence-Based Management Agile Portfolios Lean vs Agile Beyond Budgeting Agile Marketing and Branding SYSTEM STOOLSDESKS FRAM EW ORKS CULTURE Blockchain and Ethereum
  • 20. Business Agility Workshop Type 1 vs Type 2 Errors Business Agility Make Better Decisions FRAM EW O RKSSYSTEM STOOLSDESKS CULTURE Evidential vs Causal Right vs Wrong Confidence vs Overconfidence Choice Theory Decision Markets Results The Value of Information Decision Inputs Decision Quality Decision Context
  • 21. Business Agility Workshop System 1 vs System 2 Hold Strong Opinions Loosely Mindfulness Business Agility TOOLSDESKS Make Better Decisions FRAM EW ORKSSYSTEM S CULTURE
  • 22. Business Agility Workshop Force the Outside View Calibration Business Agility TOOLSDESKS Make Better Decisions FRAM EW ORKSSYSTEM S CULTURE Keeping Score One Half of One Percent Embedded Decision Systems Multi-Attribute Decision Analysis Decision Trees Decision Process Heuristics Simulations
  • 23. Business Agility Workshop Everyday Decisions Business Agility TOOLSDESKS Make Better Decisions FRAM EW ORKSSYSTEM S CULTURE 2 Important Decisions Decision Markets What You Will Need
  • 24. Business Agility Workshop Business Agility The Agile Worldview Fluid Leadership Organizational Design Attract and Retain Good People Make Better Decisions Replace Planning with Experiments Evidence-Based Management Agile Portfolios Lean vs Agile Beyond Budgeting Agile Marketing and Branding SYSTEM STOOLSDESKS FRAM EW ORKS CULTURE Blockchain and Ethereum
  • 25. Business Agility Workshop Genetic Algorithms Pretotyping How to do experiments Behavioral Economics Weak Signal Detection When to do experiments Case studies Analytics Replace Planning with Experiments Business Agility FRAM EW O RKSSYSTEM S CULTURE TOOLSDESKS
  • 26. Business Agility Workshop Stop Listening to Customers Make it Safe to Fail Build an Experiment Culture Replace Planning with Experiments Business Agility TOOLSDESKS FRAM EW ORKSSYSTEM S CULTURE
  • 27. Business Agility Workshop Replace Planning w/Experiments Business Agility Hunch Development Experiment Platform No More Business Cases FRAM EW ORKS TOOLSDESKS SYSTEM S CULTURE
  • 28. Business Agility Workshop What to Measure Analytics Experiment Support How to do an Experiment Business Agility TOOLSDESKS FRAM EW ORKSSYSTEM S CULTURE What You Will Need 3
  • 29. Business Agility Workshop Business Agility The Agile Worldview Fluid Leadership Organizational Design Attract and Retain Good People Make Better Decisions Replace Planning with Experiments Evidence-Based Management Agile Portfolios Lean vs Agile Beyond Budgeting Agile Marketing and Branding SYSTEM STOOLSDESKS FRAM EW ORKS CULTURE Blockchain and Ethereum
  • 30. Business Agility Workshop Values Management vs Leadership Employees 1st, Customers 2nd Purpose Mission Alignment vs Autonomy Fluid Leadership Business Agility FRAM EW O RKSSYSTEM S CULTURE TOOLSDESKS Principles Fluid Democracy
  • 31. Business Agility Workshop Turn Followers into Leaders Adoption: 20/60/20 Fluid Leadership Business Agility TOOLSDESKS FRAM EW ORKSSYSTEM S CULTURE
  • 32. Business Agility Workshop Fluid Leadership Business Agility FRAM EW ORKS TOOLSDESKS SYSTEM S CULTURE Guilds Embracing Diversity
  • 33. Business Agility Workshop Fluid Leadership Business Agility FRAM EW ORKS TOOLSDESKS SYSTEM S CULTURE Guilds Embracing Diversity
  • 34. Business Agility Workshop Fluid Leadership Business Agility FRAM EW ORKS TOOLSDESKS SYSTEM S CULTURE Guilds Embracing Diversity
  • 35. Business Agility Workshop Early Detection Early Response TOOLSDESKS FRAM EW ORKSSYSTEM S CULTURE Business Agility Fluid Leadership What You Will Need 4
  • 36. Business Agility Workshop Business Agility The Agile Worldview Fluid Leadership Organizational Design Attract and Retain Good People Make Better Decisions Replace Planning with Experiments Evidence-Based Management Agile Portfolios Lean vs Agile Beyond Budgeting Agile Marketing and Branding SYSTEM STOOLSDESKS FRAM EW ORKS CULTURE Blockchain and Ethereum
  • 37. Business Agility Workshop Business Agility Lean vs Agile Business Agility FRAM EW O RKSSYSTEM S CULTURE TOOLSDESKS Lean vs Agile Equilibrium Continuous Improvement Scrum Continuous Delivery Kanban Balancing Lean and Agile Scaling Agile Out
  • 38. Business Agility Workshop Live it Own it The Minister of Culture Business Agility Lean vs Agile Business Agility FRAM EW ORKSSYSTEM S CULTURE TOOLSDESKS
  • 39. Business Agility Workshop Integrating Customers Retrospectives/Learning Business Agility Lean vs Agile Business Agility FRAM EW ORKSSYSTEM S CULTURE TOOLSDESKS Meetings
  • 40. Business Agility Workshop Software Sticky Notes and Tape Business Agility Lean vs Agile Business Agility FRAM EW ORKSSYSTEM S CULTURE TO O LSDESKS
  • 41. Business Agility Workshop Scrum Maintenance and improvement Kanban Maintenance and improvement Lean Team Business Agility Lean vs Agile Business Agility FRAM EW ORKSSYSTEM S CULTURE TOOLSDESKS 5
  • 42. Business Agility Workshop Business Agility The Agile Worldview Fluid Leadership Organizational Design Attract and Retain Good People Make Better Decisions Replace Planning with Experiments Evidence-Based Management Agile Portfolios Lean vs Agile Beyond Budgeting Agile Marketing and Branding SYSTEM STOOLSDESKS FRAM EW ORKS CULTURE Blockchain and Ethereum
  • 43. Business Agility Workshop The Google Management Survey Business Agility TOOLSDESKS FRAM EW O RKSSYSTEM S CULTURE Evidence-Based Management Manager Reviews Working in Pairs Values vs Rules Meetings Fundamental Attribution Error Team vs Family Group Dynamics
  • 44. Business Agility Workshop Challenging the Status Quo Families vs Teams Business Agility TOOLSDESKS FRAM EW ORKSSYSTEM S CULTURE Evidence-Based Management Openness Egos and Assholes
  • 45. Business Agility Workshop Systematize Everything Replace Memory with Recording Banish Interruptions Multitasking Skill Building Nudging Pair Training, Pair Master Business Agility FRAM EW ORKS TOOLSDESKS SYSTEM S CULTURE Evidence-Based Management 70/20/10 Rule Fail Forward
  • 46. Business Agility Workshop Business Agility The Agile Worldview Fluid Leadership Organizational Design Attract and Retain Good People Make Better Decisions Replace Planning with Experiments Evidence-Based Management Agile Portfolios Lean vs Agile Beyond Budgeting Agile Marketing and Branding SYSTEM STOOLSDESKS FRAM EW ORKS CULTURE Blockchain and Ethereum
  • 47. Business Agility Workshop Workforce Democracy Exposure vs Risk Scaling Agile Up Agile Portfolios Business Value Business Agility TOOLSDESKS FRAM EW O RKSSYSTEM S CULTURE
  • 48. Business Agility Workshop Continuous Planning Diversification Agile Portfolios Business Agility TOOLSDESKS FRAM EW ORKSSYSTEM S CULTURE
  • 49. Business Agility Workshop Business Agility The Agile Worldview Fluid Leadership Organizational Design Attract and Retain Good People Make Better Decisions Replace Planning with Experiments Evidence-Based Management Agile Portfolios Lean vs Agile Beyond Budgeting Agile Marketing and Branding SYSTEM STOOLSDESKS FRAM EW ORKS CULTURE Blockchain and Ethereum
  • 50. Business Agility Workshop Business Agility SYSTEM STOOLSDESKS FRAM EW ORKS CULTURE Under construction Beyond Budgeting
  • 51. Business Agility Workshop Business Agility The Agile Worldview Fluid Leadership Organizational Design Attract and Retain Good People Make Better Decisions Replace Planning with Experiments Evidence-Based Management Agile Portfolios Lean vs Agile Beyond Budgeting Agile Marketing and Branding SYSTEM STOOLSDESKS FRAM EW ORKS CULTURE Blockchain and Ethereum
  • 52. Business Agility Workshop Business Agility SYSTEM STOOLSDESKS FRAM EW ORKS CULTURE Under construction Agile Marketing and Branding
  • 53. Business Agility Workshop Business Agility The Agile Worldview Fluid Leadership Organizational Design Attract and Retain Good People Make Better Decisions Replace Planning with Experiments Evidence-Based Management Agile Portfolios Lean vs Agile Beyond Budgeting Agile Marketing and Branding SYSTEM STOOLSDESKS FRAM EW ORKS CULTURE Blockchain and Ethereum
  • 54. Business Agility Workshop Blockchain and Ethereum By David Siegel
  • 55. Blockchain and Ethereum Introduction What is Ethereum? What is the blockchain? What is Ether? What is Bitcoin? Cryptolaw What are the applications? What are the challenges? What are the threats? What are smart contracts? What are distributed apps? What are the opportunities?
  • 56. Business Agility Workshop Business Agility The Agile Worldview Fluid Leadership Organizational Design Attract and Retain Good People Make Better Decisions Replace Planning with Experiments Evidence-Based Management Agile Portfolios Lean vs Agile Beyond Budgeting Agile Marketing and Branding SYSTEM STOOLSDESKS FRAM EW ORKS CULTURE Blockchain
  • 57. Business Agility Workshop Business Agility Summary PRINCIPLES
  • 58. Business Agility Workshop It’s here to stay. Learn to profit from it, not just survive it. Oblique methods and tacit knowledge often outperform“hard” metrics and research-driven insights. UNCERTAINTY
  • 59. Business Agility Workshop AN UNCERTAIN QUANTITY IS A SHAPE, NOT A NUMBER
  • 60. Business Agility Workshop The error bars are often more important than the number, yet we rarely see them. OVERPRECISION Most numbers have error bars … [ ]
  • 61. Business Agility Workshop RIGOROUS NONSENSE IS EVERYWHERE Many numbers are meaningless, even if they were measured very carefully.
  • 62. Business Agility Workshop EXPOSURE IS MORE IMPORTANT THAN RISK Dial up the risk while decreasing exposure
  • 63. Business Agility Workshop Try many small experiments that could have a big impact if successful. Build an experiment-based culture and strive to be less wrong, rather than more right. CONVEXITY
  • 64. Business Agility Workshop MAKE IT SAFE TO FAIL Eliminate the social norms that shun failure. Reward it.
  • 65. Business Agility Workshop CRITICAL THINKING SLOW DOWN. Biases are everywhere. Your analytics people aren’t likely to be as good as they think they are.
  • 67. Business Agility Workshop EMPIRICISM Do randomly-controlled experiments. Ask for the metastudy or the data. Look for context. Listen to other views. Don’t be fooled by randomness.
  • 68. Business Agility Workshop CHALLENGE PEOPLE MENTALLY & PHYSICALLY DEVELOP SKILLS Build the muscles that make people and teams agile.
  • 69. Business Agility Workshop BUILD SYSTEMS THAT IMPROVE THE ODDS OF SUCCESS It’s never perfect. Keep working on it.
  • 71. Business Agility Workshop KANBAN Kanban replaces management. It’s a flexible, demand-driven system that tells everyone what to do.
  • 72. Business Agility Workshop WORK IN PAIRS Working in pairs is one of the most powerful ways we have to create a culture of collaboration and effectiveness.
  • 73. Business Agility Workshop JOY When people have a say in what to expect and are allowed to do their best, they create a great place to work.
  • 74. Business Agility Workshop PURPOSE OVER PROFIT Profit is not a goal, it’s a byproduct.
  • 75. Business Agility Workshop 1. Delight customers 3. Make it sustainable 2. Create a great place to work (Even if it isn’t always profitable)
  • 76. Business Agility Workshop Build a pull culture Work in pairs Include uncertainty Focus on what works Keep score Mindfulness Simplification Short iterations Experiments Analytics Execution Measurement Evidence Decisions Portfolio Internal Products Services
  • 77. Business Agility Workshop Worldview - Bayesian forecasting Decisions - process & support Experiments - planning, analytics Early Detection, Early Response
 - Action team for black-swan events Lean & Agile - process & coaching The Five Support Desks
  • 78. Business Agility Workshop The Starter Package Kanban Pairing Employees First, Customers Second Portfolio Review
  • 79. Business Agility Workshop Mental Models Aw areness Disbelief/Denial Curiosity Skillbuilding and practicaluseM astery Subjective Empirical Scientific method Bayesian reasoning Evidence Neutrality Statistical literacy Experience Stories Memory Education Values Opinions Beliefs The business-agility journey