Monica Silver is seeking a position that allows her to utilize her proven experience in effectively combining professional business processes with employee morale and needs. She has a background in human resources, marketing, and accounting roles. Her experience includes developing various employee programs that improved morale and reduced attrition rates. She is skilled in recruiting, onboarding, event planning, and managing customer and university relationships. Her objective is to facilitate the positive merger of company goals and employee support through addressing overall and individual needs.
Discovering a new area in the realm of HR with a drive to help a company grow and succeed. With the transformation in a new area of the country, I will strengthen the HR department with a new view.
Offering over 5+ years of experience in all facets of Human Resource Recruiter & Generalist functions.
Proficient in ensuring smooth implementation of HR policies for recruitment, selection, induction, orientation and development of new employees.
Gained experience of working in close coordination with vendors, consultants, institutes and training academy for short listing suitable candidates.
Sound knowledge and management acumen in optimizing resources and maintaining Payroll, managing complete employee life cycle and handling performance appraisals.
An effective communicator with the ability to negotiate and motivate personnel towards achieving organizational objectives and adhering to industry best practices
Discovering a new area in the realm of HR with a drive to help a company grow and succeed. With the transformation in a new area of the country, I will strengthen the HR department with a new view.
Offering over 5+ years of experience in all facets of Human Resource Recruiter & Generalist functions.
Proficient in ensuring smooth implementation of HR policies for recruitment, selection, induction, orientation and development of new employees.
Gained experience of working in close coordination with vendors, consultants, institutes and training academy for short listing suitable candidates.
Sound knowledge and management acumen in optimizing resources and maintaining Payroll, managing complete employee life cycle and handling performance appraisals.
An effective communicator with the ability to negotiate and motivate personnel towards achieving organizational objectives and adhering to industry best practices
Human Resource Generalist with Post Graduation Diploma in Human Resource Management and MBA [Finance [Major], Marketing [Minor]] with 8 years
of experience seeking assignments in Human Resource with an organization of high repute.
General human resources manager updated 05 14-2016 Elena Ounis
Skills: Organization, Multitasking, Dealing with Grey, Negotiation, Communication, Discrete and Ethical, Dual Focus, Conflict Management and Problem Solving, and Change Management.
Established goals and objectives in the areas of Hiring, Employee Retainment, Training, Orientation, Compensation, Benefits, Safety, Discipline, EEO, Workers Compensation, Employee Relations and Payroll. Plan, organize, and implement programs, policies, and procedures to achieve established goals and objectives. Administration of discipline systems. Conduct job analyses to prepare accurate job descriptions and specifications. Preparation of the Payroll.
1. Monica R. Silver
84 Bay Drive Canton, MA 02021
Phone: 801.722.9091 E-Mail: monica@houseofyourheart.com S
Objective
The common concept “It’s not personal, it’s business,” is a fading adage. Life is personal, including business. It is my
passion and *proven proficiency to effectively combine the professional quality of a streamlined corporate process with the
more delicate and changeable morale of its employees. By addressing the overall goal of the company and the level of
support from its executive team, combined with the specific needs and desires of the employees – I can facilitate the
positive and measurable merger between the two, ultimately adding to the success of both the company as a whole and
the individuals who comprise it. It is my objective to utilize the aforementioned process to increase product quality,
improve morale, build up corporate culture, and lower attrition rates.
*Employee number 5 of startup software company Solera Networks (est. 2005) that grew to 134 employees before being
acquired by Blue Coat Systems in June of 2013.
Experience
HR Programs Director – Blue Coat Systems May 2013 – July 2013
Member of the select Integration Team to assist in the delicate and complicated merger of two companies. Helped train
their HR team on Solera Network’s processes and policies, collected necessary documentation from all employees , acted
as a liaison of communication between employee and management, thereby facilitating quick and thoughtful actions to
address all issues and significantly smooth the difficult transition.
HR Programs Manager – Solera Networks Dec 2011 – June 2013
Co-created, implemented, and managed all Employee Programs – Attrition less than 3%, $0 to modest budget:
Solera Strength [Employee health & wellness], Solera Studies [Internal training and education], Solera Soul
[Employee Recognition], Solera Service [Community Service], Solera Succession [Career development], Solera
Students [Intern program], Solera Socials [Cultural Enrichment], Solera Scoop [Internal company newsletter],
Solera Shoutouts [Daily employee recognition opps].
Recruiting – Scheduled intricate global interview process [all interviewees met with entire executive team], coordinated
travel and accommodations, assisted IT in setup, personally assisted candidates during process, implemented follow-up
meeting with team to decide on next course of action. Conducted cultural fit interview for all candidates, up to 25 per
month.
Onboarding / New Hire Orientation – Employee base tripled during this time [from 45 to 134]. Managed new hires first
week of employment: Travel and accommodations, scheduled weeklong training and dinners with appropriate
departments, prepared all paperwork, assisted IT in permanent or temporary setup / equipment, legendary SWAG bag
preparation, office tour, and employee introductions. NHO – Held once every two months, six-hour orientation training with
entire executive team. Managed all scheduling, materials, and equipment.
Internal Events – Key representative to executing all internal events: Holiday month-long festivities to last minute socials.
Led and managed Book Club: Held once per quarter to engage discussion and unify employees cross-departmentally.
Performance Reviews – Streamlined the process and promoted its positive effects to go from 20% completion in prior
quarters to 100% in April 2013.
Marketing Programs Manager – Solera Networks April 2009 – May 2012
Tradeshow / Event Coordinator – Strategized, planned, and executed over 30+ tradeshows per year, from table-top to
20x20 booths. Organized every aspect start to finish: Staffing, supplies, packing and managing shipments, onsite
coordination and take down, booth presence, assisting executives and board members, event / party execution, and lead
generation follow-up.
2. S
2
Customer Referral Program – Developed relationships with existing key customers and implemented secure list for both
public and behind-the-scenes referrals for potential investors and customers.
University Liaison – Nurtured relationships with local and remote universities to exhibit at career fairs, promote Intern
Program and attract potential employees.
Intranet Content Manager – Coordinated the development and launch of new intranet platform [MangoAPPS], planned
employee training and promoted use and delivered motivation for participation.
Beta Program Manager – Directed all communications, selected key customers [domestic and international] for
participation, led all weekly phone calls and meetings, managed [JIRA] bug entries, updated Development and executive
team of all test case progression, coordinated all software updates and distribution, published progress internally, and
acted as liaison between beta users and management.
Collateral creation / Editor – Researched and published collateral on product lines, edited marketing material, white
papers, press releases, and web updates. Edited and collected information for submission of RFPs, RFQs and RFIs.
Executive Assistant / Office Manager / Accountant – Solera Networks Oct 2007 – April 2009
EA to President & CEO – Handled all scheduling, travel, expenses, and communications. Headed front desk duties,
company events, equipment, office supplies, and mailings. Managed collections, accounts receivable, accounts payable
under a contracted Controller.
Accountant – BYU Daily Universe March 2002 – July 2004
Member of the small accounting team for BYU’s newspaper. Managed ad space finances, accounts payable, accounts
receivable, and collections.
Office Manager / Accounting Assistant – NeTTest Inc. Jan 2000 – June 2001
Assistant to CEO, VP of HR and VP of Sales. Coordinated all scheduling, travel, and communications. Managed front
desk responsibilities, company events, office supplies, and mailings. Assisted in managing collections and accounts
payable.
Education
Bachelors Degree Brigham Young University
In Literature
Skills
Proficient in Microsoft Office Suite, GoToMeeting, Webex, QuickBooks, Sales Force, Visio, MangoAPPS, Jive. Experience
with Parature, JIRA, Omnigraffle, HTML, Baseline. Type 85+ words per minute. Fluent in Mac and PC.
Awards
Employee of the Quarter, Q1 2013
3. S
3
Additional Skills
Interior Design – Including designing office furnishings for multiple company sites
HOYH, Inc [Women’s Nonprofit Group] Founder / CEO
Writer / Blogger
Especially For Youth Counselor
Competitive swim coach / Swim Instructor
Artist / Musician / Bookmaker
Photography
EMT – Emergency Medical Technician [certified 2002 – 2006]
What I love about Human Resources
HR often receives a bad rap, and it has been my personal mission to give a different meaning to the reputation and
philosophy of ‘human resources.’ It’s not just about farming for talent – it’s additionally the following: When you take what
you do personally, when you genuinely care for the well-being of your employees, when you are willing to listen to them
and cater to their appropriate needs – success is inevitable. The consequence is two-fold: When we treat our people with
accountability, respect, dignity, and appreciation, we send the message that such behavior is not only expected but
required of them to reciprocate. Such adherence manifests and nurtures an innate, organic culture that will continue to
breed innovation, loyalty and camaraderie. And bonus, it attracts like-minded and believing potential employees and
customers. It has been my personal experience that the recipe of ‘taking things personally’ reaps more than marginally
measured benefits – now that’s an ROI I believe we should all get behind.
![Monica R. Silver
84 Bay Drive Canton, MA 02021
Phone: 801.722.9091 E-Mail: monica@houseofyourheart.com S
Objective
The common concept “It’s not personal, it’s business,” is a fading adage. Life is personal, including business. It is my
passion and *proven proficiency to effectively combine the professional quality of a streamlined corporate process with the
more delicate and changeable morale of its employees. By addressing the overall goal of the company and the level of
support from its executive team, combined with the specific needs and desires of the employees – I can facilitate the
positive and measurable merger between the two, ultimately adding to the success of both the company as a whole and
the individuals who comprise it. It is my objective to utilize the aforementioned process to increase product quality,
improve morale, build up corporate culture, and lower attrition rates.
*Employee number 5 of startup software company Solera Networks (est. 2005) that grew to 134 employees before being
acquired by Blue Coat Systems in June of 2013.
Experience
HR Programs Director – Blue Coat Systems May 2013 – July 2013
Member of the select Integration Team to assist in the delicate and complicated merger of two companies. Helped train
their HR team on Solera Network’s processes and policies, collected necessary documentation from all employees , acted
as a liaison of communication between employee and management, thereby facilitating quick and thoughtful actions to
address all issues and significantly smooth the difficult transition.
HR Programs Manager – Solera Networks Dec 2011 – June 2013
Co-created, implemented, and managed all Employee Programs – Attrition less than 3%, $0 to modest budget:
Solera Strength [Employee health & wellness], Solera Studies [Internal training and education], Solera Soul
[Employee Recognition], Solera Service [Community Service], Solera Succession [Career development], Solera
Students [Intern program], Solera Socials [Cultural Enrichment], Solera Scoop [Internal company newsletter],
Solera Shoutouts [Daily employee recognition opps].
Recruiting – Scheduled intricate global interview process [all interviewees met with entire executive team], coordinated
travel and accommodations, assisted IT in setup, personally assisted candidates during process, implemented follow-up
meeting with team to decide on next course of action. Conducted cultural fit interview for all candidates, up to 25 per
month.
Onboarding / New Hire Orientation – Employee base tripled during this time [from 45 to 134]. Managed new hires first
week of employment: Travel and accommodations, scheduled weeklong training and dinners with appropriate
departments, prepared all paperwork, assisted IT in permanent or temporary setup / equipment, legendary SWAG bag
preparation, office tour, and employee introductions. NHO – Held once every two months, six-hour orientation training with
entire executive team. Managed all scheduling, materials, and equipment.
Internal Events – Key representative to executing all internal events: Holiday month-long festivities to last minute socials.
Led and managed Book Club: Held once per quarter to engage discussion and unify employees cross-departmentally.
Performance Reviews – Streamlined the process and promoted its positive effects to go from 20% completion in prior
quarters to 100% in April 2013.
Marketing Programs Manager – Solera Networks April 2009 – May 2012
Tradeshow / Event Coordinator – Strategized, planned, and executed over 30+ tradeshows per year, from table-top to
20x20 booths. Organized every aspect start to finish: Staffing, supplies, packing and managing shipments, onsite
coordination and take down, booth presence, assisting executives and board members, event / party execution, and lead
generation follow-up.](https://image.slidesharecdn.com/abe4282f-aef4-49ce-b50d-1676374edd32-160128164622/85/Monica-Rai-Silver-Resume-1-320.jpg)
![S
2
Customer Referral Program – Developed relationships with existing key customers and implemented secure list for both
public and behind-the-scenes referrals for potential investors and customers.
University Liaison – Nurtured relationships with local and remote universities to exhibit at career fairs, promote Intern
Program and attract potential employees.
Intranet Content Manager – Coordinated the development and launch of new intranet platform [MangoAPPS], planned
employee training and promoted use and delivered motivation for participation.
Beta Program Manager – Directed all communications, selected key customers [domestic and international] for
participation, led all weekly phone calls and meetings, managed [JIRA] bug entries, updated Development and executive
team of all test case progression, coordinated all software updates and distribution, published progress internally, and
acted as liaison between beta users and management.
Collateral creation / Editor – Researched and published collateral on product lines, edited marketing material, white
papers, press releases, and web updates. Edited and collected information for submission of RFPs, RFQs and RFIs.
Executive Assistant / Office Manager / Accountant – Solera Networks Oct 2007 – April 2009
EA to President & CEO – Handled all scheduling, travel, expenses, and communications. Headed front desk duties,
company events, equipment, office supplies, and mailings. Managed collections, accounts receivable, accounts payable
under a contracted Controller.
Accountant – BYU Daily Universe March 2002 – July 2004
Member of the small accounting team for BYU’s newspaper. Managed ad space finances, accounts payable, accounts
receivable, and collections.
Office Manager / Accounting Assistant – NeTTest Inc. Jan 2000 – June 2001
Assistant to CEO, VP of HR and VP of Sales. Coordinated all scheduling, travel, and communications. Managed front
desk responsibilities, company events, office supplies, and mailings. Assisted in managing collections and accounts
payable.
Education
Bachelors Degree Brigham Young University
In Literature
Skills
Proficient in Microsoft Office Suite, GoToMeeting, Webex, QuickBooks, Sales Force, Visio, MangoAPPS, Jive. Experience
with Parature, JIRA, Omnigraffle, HTML, Baseline. Type 85+ words per minute. Fluent in Mac and PC.
Awards
Employee of the Quarter, Q1 2013](data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7)