Mak Giok Ling is seeking a position that allows her to utilize her 18 years of experience in marketing, accounts, and banking. She has a Master's degree in Accounting and an MBA in International Business. Her experience includes roles in sales management, export management, purchasing management, and assistant accounting. She has a proven track record of developing new customers, managing budgets and forecasts, and building strong customer relationships.

1. Mak Giok Ling
Taman Surya 3, Blok G 1 No. 27, Jakarta Barat, Indonesia
E-mail: g1ok2003@yahoo.com / g1ok2003@gmail.com
Phone: 6221-55966138 / 62-8158835777
Objective: To obtain a position in your company this will allow me to
develop my strong analytical, sales, account management, customer
relationship management, technical & communication skills.
Education:
University of New South Wales, Sydney, Australia
Master of Accounting June 2000
University of Western Sydney, Sydney, Australia
MBA (International Business) May 1996
Tarumanagara University, Jakarta, Indonesia
Bachelor of Business Management, Jul 1994
Summary of Qualifications:
• Almost Eighteen (18) years work experience in Marketing, Accounts &
Banking.
• Managed companies existing customers and build business relationship
with new customers.
• Planned, forecasted and implemented the budget for sales to achieve
the targets.
• Interacted with the customers, to gather requirements & generated
project requirements.
• Generated new & modified existing Templates to do better Project
Management
• Independently handled company accounts and implemented computerized
accounting systems.
• Gained experience in handling Import/Export and foreign exchange in
banking environments
• Solid interpersonal skills with excellent analytical, problem solving,
and conceptual skills with demonstrated experience documenting and
working through issues as part of a team
• Demonstrated ability to adapt to changing tools and technologies as
well as changing business needs.
Skill Synopsis:
Sales & Marketing Skills:
• Preparing Quotes & Tenders
• Decision Making
• Customer Service
• Negotiation
• Presentation
• New Business Development
• Preparing Sales & Marketing Budgets

2. Accounting Skills:
• Accounts Payables & Receivables
• General Ledger Reconciliation
• Monthly Quarterly & Yearly Closing
• Commission and Management Services Accounting
• Writing systems procedures and their Implementation
Computer Literacy:
• Sound Knowledge and working experience of computerized sales &
accounting systems
• Working Knowledge & Experience of Microsoft Office Suite MS Word,
Excel, Power point
• Lawson, AS/400
Professional Experience:
Company: PT. Sulfindo Adiusaha
Role: Purchasing Supervisor
Mar 14 – till now
Role & Responsibilities:
• Purchase or Contract for supplies, services and equipment required by
any using agency, within the limits of the current budget approved by
the management.
• Negotiate and recommend execution of contract for the purchase of
supplies and equipment.
• Prepare reports, budget and forecast.
• Discourage uniform bidding & endeavor to obtain of full and open
competition as possible on all purchases.
• Act to procure for the company/plant the needed quality in supplies,
services and equipment at least expense.
• Keep informed of current developments in the field of purchasing,
prices market condition & new products.
• Maintain a bidder’s List, Vendors file & such other records as are
needed for the efficient operation of the purchasing function.
• Responsible for buying the best quality equipment, goods and services
for a company or organization at the most competitive prices.
• Oversees Supply Chain management & procurement possibly on a worldwide
scale.
• Good at negotiating, networking & dealing with numbers as well as
dealing with other factors such as sustainability, risk management and
ethical issues.

3. Company: Magnum Essence Sdn Bhd
Role: Sales Manager
Feb 07 – June 12
Role & Responsibilities:
• Responsibilities included planning of strategies and management of
pre-existing & future accounts.
• Supervise the staff, communicate with the clients in daily routine.
• Prepare reports, budget and forecast.
• Helped upper Management in Analyzing Dashboard and prepare
corresponding reports
• Analyze and research the data of market and work with market research
& creative teams.
• Handled Major pre-existing accounts (Aristocrat, Keycorp, Australia &
GES Electronics Singapore). All accounts were worth more than 3
million USD.
• Meet Annual Sales Targets for existing accounts.
• Involved in Business Development, Strategic Planning, Establishing
New Accounts
• Building & Maintaining Customer Relations, Arranging and facilitating
the business meetings with the clients.
• Increase the Sales Turn Over
Company: PT Sucaco Tbk, Jakarta
Role: Export Manager
Jan 01 – Dec 06
Role & Responsibilities:
• Created new Accounts worth 95 million USD (Potmasco (Vietnam), PCCW
Telecom (Hong Kong), SingTel Telecom (Singapore), Bhutan Power Corp
(Bhutan), Nepal Telecom (Nepal), Dubai Electricity & Water Authority
(UAE), Furukawa Electric (Japan), Bangladesh Power Development Board
(Bangladesh)).
• Involved heavily in business development and make our company more
than 100 million USD company from 5 million USD company in a span of
four (4) years.
• Preparing Annual Sales Budget and working throughout the years to meet
the Sales Targets.
• Negotiated with the customers on pricing and other terms on Tenders.
• Involved in Preparing reports, budget and forecast.
• Maintaining good customer relationship
• Responsible for the sales market overseas
• Responsible to expand business opportunities overseas
• Meet Annual Sales Targets for existing accounts.
• Involved in Business Development, Strategic Planning of the company

4. • Building & Maintaining Customer Relations, Arranging and facilitating
the business meetings with the clients. Increase the Sales Turn Over
• Responsibilities as a export manager include dealing with the already
existing accounts and newly created accounts from South East Asia,
South Asia, East Asia & Middle East.
• Prepare government tenders, documents, requirements, reports and
product proposals and price quotations.
• Process and execute authorizations, substitutions, orders,
replacements, credit memos etc.
• Interact with the customers through fax, verbal or written
communication to provide the information about the delivery and
product to be delivered.
• Ensure the delivery of the product on schedule.
• Handle the queries and issues of the customers and resolve them very
effectively.
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Company: Magnum tech Intl Pvt Ltd, Sydney
Role: Marketing Executive
Jun 98 – May 00
Role & Responsibilities:
• Preparing Quotes & Tenders
• Negotiation with customer on pricing
• Developing good customer relationship
• Developing New customers
• Prepare a report on the weekly and monthly basis of performance &
financial statements.
• Responsibilities include development of the marketing plans.
• Coordinate with the customer to follow up for deliveries
• Follow up for payments with the customers through meetings, emails,
phone calls etc.
Company: Sejahtera Bank Umum, Jakarta
Role: Import Export Coordinator
Sep 96 – Oct 97
Role & Responsibilities:
• Monitoring and control of Import and Export account
• Execution of Letter of Credits
• Monitoring the currency fluctuations
• Tax Projection and forecast
• Monitoring the credit worthiness and decision on credit limit allowed
to the customer.

5. • Co-ordinate with internal and external Auditors
Company: Magnamail Pvt Ltd , Sydney
Role: Assitant Accountant
Dec 95 – Jul 96
Role & Responsibilities:
• Handled Accounts Payable (AP), Accounts Receivable (AR) & General
Ledger (GL) using Attache Accounting Software.
• Maintenance of accounts for debtors and creditors
• Making income statement, Trial balance and Balance sheet
• Liasion with Registrar of Companies regarding incorporation of the
company such as filing Memorandum and Article of Association
• Maintaining accounts for commissioned agents
• Negotiate contract work
• Act as liaison with Budget department and accountants.
• Interface with clients from presentations and determining needs
through completion of services.
• Assist with payroll & opening/closing monthly and yearly budgets.
• Follow up with the recovery agents for the recovery of bad debts.

6. • Co-ordinate with internal and external Auditors
Company: Magnamail Pvt Ltd , Sydney
Role: Assitant Accountant
Dec 95 – Jul 96
Role & Responsibilities:
• Handled Accounts Payable (AP), Accounts Receivable (AR) & General
Ledger (GL) using Attache Accounting Software.
• Maintenance of accounts for debtors and creditors
• Making income statement, Trial balance and Balance sheet
• Liasion with Registrar of Companies regarding incorporation of the
company such as filing Memorandum and Article of Association
• Maintaining accounts for commissioned agents
• Negotiate contract work
• Act as liaison with Budget department and accountants.
• Interface with clients from presentations and determining needs
through completion of services.
• Assist with payroll & opening/closing monthly and yearly budgets.
• Follow up with the recovery agents for the recovery of bad debts.