Mastura's Resume (4)

MASTURA ISMAIL
No. 16, Jalan Bakti Dua, 25/15B,
Taman Sri Muda,
40400 Shah Alam,
Selangor Darul Ehsan,
Malaysia.
Mobile No: 012 2733880 Email: imastura78@gmail.com
SUMMARY
A Sales Admin Assistance Manager with over 10 years of experience in Sales
Administration and Biz. Finance Planning & Core Process Management. I am able to
interact with Senior Management and business community. Have initiative and
determination to resolve and settle problems to achieve effective results. As
Sales Administration, my primary goal is to manage and supervise the
processing of orders in the most effective, efficient and accurate way possible.
Along with this goal is to promote the company's products to increase its
market visibility and to maximise the potential profit and minimise the risk
before a Biz is executed.
PROFESSIONAL EXPERIENCE
1) Company Name: LG Electronics (M) Sdn Bhd 2010 - Present
Position Title: Sales Administration Assistance Manager
1) Biz Management :- Monitoring and controlling Sales Program/ Sales Deduction
Management:
• Budget Management: - Manage accrual, balance, and budget from this
month to next 5 months. Budget / Accrual / Balance visibility of this
month and the next 5months
• Balance Tracking: - Pre check through balance management by
subsidiary/product/sales program, Manage beginning/ending balance
and net PL impact by sales program
1

• Biz Term Status: - Compare previous year result & pre program & actual
result for Biz terms activity.
• Volume & Target Promotion: - Compare actual sales result and volume &
target policy tier information Check each promotion has been achieved
its target or not
• Responsible for Biz Management and the accuracy of Sales Deduction
• KPI management
• Sales Admin Core Process
• Issue finding and solving
• Trading Term Management
• Ensure sales program is registered on time.
• Responsible for price registration management.
• Ensure pricing is registered on time in the system.
• Ensure Credit Notes are issued according to Customer’s Debit Notes.
• Prepare dealer, salesman incentives and commission.
2) Reporting:
a.) Biz Management Report :-
Input visibility report: - Secure visibility through separating actual
program and expense for future sell out expense
Budget Process: - Check budget execution progress
Sellout Result: - Manage program changed historical rate
Balance Aging: - Risk management though actual accrual balance
aging checking, monitoring Estimate, Actual balance aging by
program
b.) Biz Management/Sales Program/ Sales Deduction trend report is
prepared on a daily and monthly basis. Management use these
reports to know how much the company spend for their promotion for
each product.
c.) Sales Admin Report performance is prepare on a monthly basis
d.) Sales reports by products are prepared on a daily and monthly basis.
Management use these reports to forecast future sales and make any
necessary sales planning.
e.) Sales report by salesman is prepared on a daily and monthly basis.
Management use these reports to know the performance of the
salesmen.
f.) Monthly Sales Performance Report. Management use these report is
to know the final result on sales result (for the particular month) and
also to be share in Monthly business Review(MBR) Meeting
g.) Customer Sales Achievement/ progress Report is prepared on a daily
and monthly basis. This report is used to know which customer has
achieved their sales target and growth
2

h.) Price Management Report is prepared on a monthly basis.
Management use this report is to monitor and manage the standard
price, front margin for each product/ model.
Name: Mastura Ismail
2) Company Name: Panasonic HA Air Conditioning 2003- 2010
Position Title: Sales Coordinator
1) Controlling and managing of Finishing Goods for Domestic
and Asia Pacific Region
• Preparing finishing goods production schedule.
• Liaising with planning and production department on finishing goods
production schedule.
• Responsible on delivery of finishing goods.
• Ensure the delivery is planned accordingly and accurately to the
warehouse and customers.
• Register and update all finish and spare goods information in the system.
• Liaise with production on stocks availability.
2) Monitoring and maintenance of Sales Administration.
• Handling Sales Administration for Domestic and Asia Pacific Region.
• Sales orders, delivery orders, delivery orders, Debit Notes and Credit
Notes were issued accordingly and timely.
• Responsible to ensure actual sales summary are the same as sales
forecast.
• Prepare Sales Monthly report for management.
• In charge for manual, additional and cancellation orders.
• In charge to update stocks availability to the sales department.
• Liaise with
• Ensure documentations are in place as per audit requirements.
i.) Handling Technical Service Affairs.
• In charge of Spare Parts in Domestic Region.
• Ensure inventory parts are properly recordered in the system.
3

• Ensure Sales Order, Purchase Order, Delivery Order, Sales Tax Order
and Invoices were issued accordingly and timely.
• In charge for stocks transfers.
• Assist Assistant Manager on orders of spare parts.
• Ensure documentations are in place as per audit requirements.
• Inventory Movement Reports were issued on weekly, monthly and
yearly basis.
• Ensure spare parts are delivered on time.
Name: Mastura Ismail
3) Company Name: Thermal Engineering (M) Sdn Bhd 2001- 2003
Foster Thermal Engineering is the oil and gas company.
Position Title: General Administration Non Executive
• Ensure fax documents are distributed promptly.
• In charge of stationaries and printing.
• Prepare documentations for company’s car.
• Assist Secretary on documentations for tenders.
• Assist HR on documentations for foreign workers.
• In charge for updating and filing documents.
4) Company Name: Koperasi Proton Berhad 1997 - 2001
Position Title: Sales Insurance Clerk
Monitoring and maintenance of Insurance:
• In charge of vehicle’s insurance
• In charge in preparing collection reports on daily, weekly and monthly
basis.
• In charge in insurance policy and certificate documentations.
• In charge in sales support.
• In charge for updating and filing documents.
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Educational Background
1) Business Management Graduate Executive Diploma,
University Malaya.
2) Sijil Pelajaran Malaysia.
Computer Skills and System Application
1) Microsoft Office – Microsoft Word
- Microsoft Excel
- Microsoft Power Point
2) SAP
3) G-One System (Japan Server)
4) Oracle
Strengths
• Ability to learn new things fast.
• Ability to guide team mates.
• Responsible, creative and resourceful.
• Highly inquisitive.
• Highly motivated and initiative.
• Ability to complete a task or project.
• Ability to work longer hours and under pressure
• Dynamic team player.
• Computer skills and knowledge.
Process Own Transport: Yes
Expected Monthly Salary: RM 6850
Availability: Immediately after notice period of 2 month
5

References
Name: Sany Lesmanawijaya
Mobile: 0102631980
Email: sany.wijaya@lge.com
Position: Manager- Sales Admin Sr. Manager
Company: LG Electronics (M) Sdn. Bhd
Name: Lai Wai Ling
Mobile: 012 2276211
Email: wl.lai@lge.com
Position Manager- Sales Admin Manager
Name: Cindee Chng
Mobile: 010 2833522
Email: chng.cindee@lge.com
Position Assistance Manager – Business/Financial Planning
6

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