SlideShare a Scribd company logo
@MarkGraban (Host)
VP of Improvement & Innovation Services
Mark@KaiNexus.com
Lifting the Curse of
Year-End Reporting
Jeff Roussel (Presenter)
VP of Sales
Jeff.Roussel@KaiNexus.com
Agenda & Logistics
• Presentation	(40	minutes)
• Q&A	(15	minutes)
– Use	the	GoToWebinar
Meeting	Panel	to	
submit	a	question	at
any	time
• Recording	link	&	slides	will	be	sent	via	email
– Also	– see	the	“Handouts”	feature	and	Chat	box
Why	Me?
THE	GOLDEN	CIRCLE
Why
6	reasons	why	
C.I.	reporting	
is	important
Why
• We	measure	what	is	important	to	us
• Know	where	you	are	to	know	where	you	are	going
• SMART	goals	not	SART	goals
• PD”C”A	– the	C	is	checking	
• Helps	execs	remain	committed	to	CI
• It	helps	in	Bull	and	Bear	markets
Why?
How?
And	then,	What?
How?
How	do	we	develop	a	system	
that	provides	deep	insights	
but	is	still	easy	to	use?
How	do	we	develop	a	
reporting	process	that	
we	can	trust?
How	are	we	
really	doing?
77%
ROIof
Continuous
Improvement
with KaiNexus
Identify	More	Opportunities	for	
Improvement
Implement	More	Improvements
Increase	ROI
Improve	Quality,	Safety,	
and	Satisfaction
How	do	we	
get	started?
How	do	we	do	this	
across	our	entire	
organization?
Now,	what?
3	Guiding	Principles
Get	Organized
Be	Accurate
Develop	Discipline
10	Ways	to	Improve	CI	
Reporting	before	2018
What
1. Start	Right	Now
2. Teach	a	Growth	Mindset
3. Focus	on	Activity,	Engagement,	and	Impact
4. Measure	against	last	year	and	against	the	mean
5. Set	goals	this	year	(so	you	won’t	be	in	the	same	
position	next	year)
What
6. Choose	a	few	small	wins	to	celebrate	in	the	next	
month
7. Develop	a	measurement	standard
8. Develop	Dashboards	(organization	will	set	you	
free)
9. Invest	in	a	Software	solution	designed	to	help
10. Listen	to	your	people
Our Next Webinar
• How	to	Manage	Your	
Improvement	Metrics	More	
Efficiently	and	Effectively
– Mark	Graban
– January	24,	2017,	1	pm	ET
• KaiNexus.com/webinars
Ask Us Anything!
• Mark	Graban	&	Dr.	Greg	Jacobson
• Episode	#11:	February	8,	1	pm	EDT
• KaiNexus.com/webinars
–Past	episodes	available	
on	YouTube
Webinars & Podcasts
www.KaiNexus.com/webinars
Blog.KaiNexus.com
Thanks!
• Web:
– www.kainexus.com
– blog.kainexus.com
• Webinars	on	Demand:
– www.kainexus.com/webinars
• Social	Media:
– www.twitter.com/kainexus
– www.linkedin.com/company/kainexus
– www.facebook.com/kainexus
Mark Graban
@MarkGraban
mark@KaiNexus.com
Jeff Roussel
@Jeff_Roussel
Jeff.Roussel@KaiNexus.com
Q&A

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