Striving for Ideal Behaviors: A Lean Management System Supported By KaiNexus

•

1 like•922 views

In this webinar, you will learn: - The value of a "behavior based," rather than "tools based," management system - The ideal Lean behaviors that drive sustainable results - How to find balance between enterprise alignment, continuous improvement, and cultural enablement - and the Lean behaviors that drive all three - How to develop scientific thinking through the Toyota Kata approach, and how this leads to the ideal behaviors - How the KaiNexus platform supports this management system through strategy deployment, virtual huddle boards, and Kata.

Host: Mark Graban
VP of Improvement Services, KaiNexus
mark@kainexus.com
@markgraban
Striving for Ideal Behaviors:
A Lean Management System
Supported By KaiNexus
Presenter: Michael Lombard
Cornerstone Healthcare Group
michael.g.lombard@gmail.com
@mikelombard

Agenda & Logis-cs
•  Presenta(on (40-45 minutes)
•  Your Ques(ons (10-15 minutes)
– Use the GoToWebinar
Mee(ng Panel to
submit a ques(on at
any (me

•  Recording link and slides will be sent via
email

About Michael Lombard
Michael Lombard, MBA, PMP, is
an accomplished leader in Lean
Healthcare, currently serving as
the Senior Director of Opera(onal
Excellence at Cornerstone
Healthcare Group in Dallas, TX.
Contact info:
michael.g.lombard@gmail.com
@mikelombard
https://www.linkedin.com/in/michaelglombard

Striving for
Ideal Behaviors
A Lean Management
System Supported
By KaiNexus
April 2016

…a nurse was striving to make
his team huddles more scientiﬁc

Be excited
about the Z
Be curious
about the Y
Be rigorous
about the X

Ideal
Behaviors
Business
Principles
Long
Term
Results
Focusing on Ideal Behaviors
www.shingoprize.org/model

Ideal
Behaviors
Align
ImproveEnable
Ideal Behavior Categories

Things
we HAVE
to do
Things
we
CAN do
By Mike Rother
Challenge of Aligning

Challenge of Improving
IUMRING TQ GQNGIUSIQNS

At Cornerstone, we needed to
learn what behaviors would help
us align, improve, & enable.

Catchball
Gemba
Walking
Coaching
Huddling
Root Cause
Analysis
PDCA
Data
Trending
Andon
Signaling
Idea
Capture
Align Improve Enable

At Cornerstone, we needed a
system of ideal behaviors.

Cornerstone’s System
True North Management System
Tool Tool Tool Tool Tool
Ideal
Behaviors
Business
Principles
Long
Term
Results

Ideal
Behaviors
Business
Principles
Long
Term
Results
Cornerstone’s Tools
True North Management System
Tool Tool Tool Tool KaiNexus

KaiNexus gives Cornerstone a
platform of tools to help us
align, improve, & enable.

KaiNexus: Align via Attributes
Project attributes
forced us to deﬁne
our True North
priorities

KaiNexus: Align via Huddle Boards
Standardized & nested huddle boards
create “pull” for Catchball behavior

KaiNexus: Improve via Templates
Project template follows the Improvement Kata
pattern, which promotes ideal behaviors

KaiNexus: Improve via Run Charts
Promotes
establishing
target
conditions and
data trending

KaiNexus: Enable via Teams
Establishes formal
coaching chain
Allows experts or
“2nd Coaches” to
monitor

KaiNexus: Enable via Lists
Corporate leaders have the info they
need, thus freeing up hospital leaders

Catchball
Gemba
Walking
Coaching
Huddling
Root Cause
Analysis
PDCA
Data
Trending
Andon
Signaling
Idea
Capture
Cornerstone continues to Learn

Scientiﬁc thinking is a
keystone behavior

By Mike Rother
PRACTICE MAKES PERFECT
PERMANENT

Next Webinar – May 10
•  Crea(ng a Lean Founda(on for Innova(on
in Professional Service Firms
http://www.kainexus.com/webinars
@KarenSkinner @DavidFSkinner

Contact Info Q&A
•  Web:
–  www.kainexus.com
–  blog.kainexus.com
•  Past Webinars:
–  www.kainexus.com/webinars
•  Social media:
–  www.twi]er.com/kainexus
–  www.linkedin.com/company/kainexus
–  www.facebook.com/kainexus
Mark Graban
@MarkGraban
mark@KaiNexus.com
Presenter: Michael Lombard
Cornerstone Healthcare Group
michael.g.lombard@gmail.com
@mikelombard

If you want to transfer from your old house to a new one, the first thing that you need to have is a relocation company. There a lot of people who still donâ€™t understand the importance and the benefits that they can get from the company. If you really want to learn more about these companies, then it would be better if you were going to read this article. We will be discussing some of the things that you will get whenever you get a relocation company that can help with your move. The main advantage that you can get from the relocation company is the ease of task. You no longer have to work on carrying all your belongings because the company can provide you with everything that you need. All you have to do is to make sure that you are going to look for a reliable company, because this will ensure that you will get the services that you need from them. You donâ€™t have to spend a lot of time in finding these companies, because searching the Internet will provide you with all the information that you need to know about these companies. Another very important advantage that you can get from relocation companies is the fact that they can provide you with insurances for all the services that they are offering. You donâ€™t have to think of the damages that a move can do on your belongings, because they will be covering it for you. The only thing that you need to do is to make sure that you are going to choose a company, which is really willing to provide you, insurance. There some companies that will make it very hard for you to claim your insurance due to the loopholes in the rules that they have set for the claims. The last advantage that you can get from a relocation company is that you will be able to save a lot of time and efforts when moving. Since the company will be providing you with the manpower that you need, together with all the equipment that is necessary for the relocation, you wonâ€™t have to think about the things that you need to do. They will be working on everything for you, and all you have to do is to let them know about the things that you need from them. There are lot of company which has expertise in managing end to end relocation for retail and corporate customers. Just a name a few relocationship.com crownrelocation.com interem.com writerscorporation.com

LKCE18 Andy Carmichael - Feedback and Cadence: essentials of agile control an...

Lean Kanban Central Europe

Feedback and cadence enable agility and evolution, as much for agile organisations as thriving organisms. For example they help your organisation... Choose the right work Make that work flow Ensure the work’s right, and Improve its workflow? This presentation will present the improved Kanban schema of seven types of feedback loop that operate at different scales and context, exploring among other things, how bottlenecks to flow appear and how effective cadences can help the organisation respond with effective interventions.

AELS 1 ::: Aels Day 3aeait

Pitfalls Of An Agile Transformation - Presented for Dallas Agile Leadership N...

Agile Velocity

A webinar presented on March 15, 2016. In this webinar, you will learn: Some of the defining characteristics of successful Lean leaders Three basic assumptions that differentiate Lean CEOs and leaders Pivotal moments for Lean leaders and their organizations In this webinar, author, speaker, and consultant Jacob Stoller will dive into the three basic assumptions about information process, and people that differentiate top lean leaders from conventional business leaders. Join us to learn as Jacob identifies these assumptions and highlights pivotal moments where influential leaders stood by them and changed the history of their companies.

Creating a Lean Foundation for Innovation in Professional Services Firms

KaiNexus

A KaiNexus webinar presented May 17, 2016 by Karen and David Skinner. In this webinar, you will learn: Trends in service delivery innovation for professional service firms How Lean can support critical innovations in pricing, project management, and knowledge management How a culture of continuous improvement can support innovation Where to start and how to avoid typical pitfalls Join us as we talk to Karen Dunn Skinner and David Skinner of Gimbal about how they’re using LeanLegal™ to create a foundation for performance excellence in law firms and legal departments. Using the legal industry as a case study, we’ll discuss how you can use Lean to create a strong base for change. We’ll talk about some of the problems Gimbal’s clients have encountered implementing Lean and process improvement, and conclude with a discussion of some of the possible ways forward for organizations embarking on a Lean initiative.

KaiNexus Webinar - Dan Markovitz, Building the Fit Organization

KaiNexus

In this webinar, internationally renowned author, speaker and coach Dan Markovitz dives into his new book, "Building the Fit Organization," distilling the lessons from the Toyota Production System into six core concepts, and couching them in the easily understandable language of physical fitness and athletic excellence—no Japanese, no English jargon, and no off-putting references to car companies.

When Post-Its Didn't Cut it Anymore: How a Hospital Adopted KaiNexus

KaiNexus

Hosted by Mark Graban of KaiNexus and presented by Tania Lyon November 30 from 1:00 - 2:00 pm EDT In this webinar, you will learn: The preconditions for a successful rollout The levers for driving KaiNexus adoption How to develop and rely on the organizational helpchain to manage training Tania Lyon Dr. Lyon has spent the last 7 years leading St. Clair Hospital, a large award-winning community hospital in Pittsburgh, PA, through a “lean” transformation as their first Director of Organizational Performance Improvement. She has trained over 1600 hospital employees in Toyota principles and methods. Her own background in Lean healthcare comes from 5 years with the nonprofit Pittsburgh Regional Health Initiative (PRHI) where she helped to develop their nationally acclaimed curriculum for health care professionals and coached lean improvement efforts in a variety of healthcare settings. Dr. Lyon is also interested in Lean Healthcare applications for low resource settings like hospitals in Malawi and Haiti. She earned her PhD in Sociology from Princeton University and her BA in Peace and Conflict Studies from U.C. Berkeley and has two charming daughters who have thus far resisted all efforts to apply the Toyota Way to their rooms.

How Leadership Commitment and a Systematic Approach Spread Improvement

KaiNexus

Hosted by KaiNexus, presented by Karen Kiel-Rosser and Ron Smith of Mary Greeley Medical Center. Does your organization struggle with engaging everybody in daily continuous improvement? Is it difficult to figure out how to combine formal improvement events, projects, and "WorkOuts" while engaging all employees to bring forward their ideas? Are you unsure how to spread improvement methodologies across departments? In this webinar, you will learn: How MGMC has combined Lean tools and methodologies with a "managing for daily improvement" approach How leadership and technology enable and support successful improvement methodologies MGMC's vision for leaders getting everybody engaged in improvement How MGMC has systematically (and successfully) spread continuous improvement methodologies across the hospital over the past 12 months Why it's important to engage leaders and to educate them about improvement and the role they need to play Mary Greeley Medical Center (MGMC), a 220 bed acute care facility in Ames, Iowa, has received "Gold" level recognition in the Iowa Recognition for Performance Excellence (IRPE) program, the top honor in the IRPE program (the state level Malcolm Baldrige award).

How to Manage Your Improvement Metrics More Efficiently and Effectively

KaiNexus

KaiNexus webinar by Mark Graban In this Webinar you will learn: Some of the common mistakes people make when looking at performance metrics and the resulting problems Simple, but statistically valid and effective methods for creating, maintaining, and reviewing charts over time When to react and ask “what happened?” when reviewing new data points metrics... and when to stop overreacting to each data point How to integrate this into your use of KaiNexus or for charts you create in Excel

Lifting the Curse of Year-End Reporting - KaiNexus Webinar

KaiNexus

The Science Behind Resistance to Change: What the Research Says & How it  Can...

KaiNexus

How to Get Buy In for Improvement

KaiNexus

Turning Continuous Improvement and a PMO into an Innovation Team

KaiNexus

Presented by one of our customers – Erin Edwards, continuous improvement manager from Four Seasons Produce. In this webinar, you will learn: - How communication breaks down siloes and to create a cross functional effort for continuous improvement - The value of communication when it comes to educating vs. cheerleading - How to leverage PMO and CI efforts for key strategic projects - Get a snapshot of a new innovation team model that merges the best elements of CI and a PMO

The Intersection of Culture and Technology: Capturing Improvement Where it Ha...

KaiNexus

KaiNexus webinar presented by Matthew Cannistraro of J.C. Cannistraro. In this webinar, you will learn: Background of JC Cannistraro and the factors that led to the need for improvement software The importance of and methods for capturing improvement where it happens Examples of bottom-up improvement that you can learn from The role of technology in spreading bottom-up improvement Actionable advice for launching improvement software in your own organization

10 Commandments for Lean in Government (and Beyond)

KaiNexus

Everything You Need to Know About Strategy Deployment (Lean Methods)

KaiNexus

A webinar hosted by KaiNexus and presented by Mark Graban. In this webinar, you will learn: How organizations use Strategy Deployment (or Hoshin Planning) to create alignment and focus The iterative PDSA-based cycles of this management approach Four key hypotheses that senior leaders make during the annual cycles and ongoing reviews How KaiNexus can support these methods to better create alignment and give better visibility around goals, actions, and progress

Presentasi refrigerasi komersial

Galih Andhika Ramadhan

ISO 45001 and Organisations as Complex Adaptive Systems

SAMTRAC International

NOSA’s very own Head of Innovation, Dr Deonie Botha, deliberated the fact that the business environment is complex in nature and that organisations need to function like complex adaptive systems to be robust and ensure long-term sustainability. ISO 45001 emphasises a multitude of technical and non-technical factors, which organisations need to manage in order to ensure compliance. However, Deonie also highlighted how it will also serve as a tool to assist organisations in being robust and ensuring sustainability.

Iso 45001 status, changes and expectations

Caroline Geoghegan

21 Employee Engagement Activities that Work

KaiNexus

Migration from OHSAS 18001 to ISO 45001

PECB

ISO 45001 is the latest occupational health and safety management system standard which is being developed by the ISO. This standard will replace OHSAS 18001, and set specific requirements for an occupational health and safety management that will enable the organizations toward ensuring safety and health in workplace. This webinar will give you a detailed description of all changes when transitioning from OHSAS 18001 to ISO 45001. Main points covered: • Overview of ISO 45001 and reason why the revision of OHSAS 18001 was necessary • ISO 45001 most significant changes and related standards affected by this change • Recommendations on what steps to take when going through transition Presenter: This webinar was presented by PECB’s Course Development Manager for Health, Safety and Environment, Nysret Lezi. Link of the recorded webinar published on YouTube: https://youtu.be/SUtF4KusUyE

Introducing iso 45001

Dr Madhu Aman Sharma

RydAir spesialis pembersih udara untuk sistem HVAC untuk gedung, rumah sakit ...

Mahendra Hendra

Lean Kanban India 2016 | Kanban Coaching for 2017 | Janice Lindeen Reed

LeanKanbanIndia

What's New with Kanban?

Janice Linden-Reed

Viewers also liked

KaiNexus - Jacob Stoller, The 3 Primary Assumptions of Successful Lean Leaders

KaiNexus

Creating a Lean Foundation for Innovation in Professional Services Firms

KaiNexus

KaiNexus Webinar - Dan Markovitz, Building the Fit Organization

KaiNexus

When Post-Its Didn't Cut it Anymore: How a Hospital Adopted KaiNexus

KaiNexus

How Leadership Commitment and a Systematic Approach Spread Improvement

KaiNexus

How to Manage Your Improvement Metrics More Efficiently and Effectively

KaiNexus

Lifting the Curse of Year-End Reporting - KaiNexus Webinar

KaiNexus

The Science Behind Resistance to Change: What the Research Says & How it  Can...

KaiNexus

How to Get Buy In for Improvement

KaiNexus

Turning Continuous Improvement and a PMO into an Innovation Team

KaiNexus

The Intersection of Culture and Technology: Capturing Improvement Where it Ha...

KaiNexus

10 Commandments for Lean in Government (and Beyond)

KaiNexus

Everything You Need to Know About Strategy Deployment (Lean Methods)

KaiNexus

Presentasi refrigerasi komersial

Galih Andhika Ramadhan

ISO 45001 and Organisations as Complex Adaptive Systems

SAMTRAC International

Iso 45001 status, changes and expectations

Caroline Geoghegan

21 Employee Engagement Activities that Work

KaiNexus

Migration from OHSAS 18001 to ISO 45001

PECB

Introducing iso 45001

Dr Madhu Aman Sharma

RydAir spesialis pembersih udara untuk sistem HVAC untuk gedung, rumah sakit ...

Mahendra Hendra

Viewers also liked (20)

KaiNexus - Jacob Stoller, The 3 Primary Assumptions of Successful Lean Leaders

Creating a Lean Foundation for Innovation in Professional Services Firms

KaiNexus Webinar - Dan Markovitz, Building the Fit Organization

When Post-Its Didn't Cut it Anymore: How a Hospital Adopted KaiNexus

How Leadership Commitment and a Systematic Approach Spread Improvement

How to Manage Your Improvement Metrics More Efficiently and Effectively

Lifting the Curse of Year-End Reporting - KaiNexus Webinar

The Science Behind Resistance to Change: What the Research Says & How it  Can...

How to Get Buy In for Improvement

Turning Continuous Improvement and a PMO into an Innovation Team

The Intersection of Culture and Technology: Capturing Improvement Where it Ha...

10 Commandments for Lean in Government (and Beyond)

Everything You Need to Know About Strategy Deployment (Lean Methods)

Presentasi refrigerasi komersial

ISO 45001 and Organisations as Complex Adaptive Systems

Iso 45001 status, changes and expectations

21 Employee Engagement Activities that Work

Migration from OHSAS 18001 to ISO 45001

Introducing iso 45001

RydAir spesialis pembersih udara untuk sistem HVAC untuk gedung, rumah sakit ...

Similar to Striving for Ideal Behaviors: A Lean Management System Supported By KaiNexus

Lean Kanban India 2016 | Kanban Coaching for 2017 | Janice Lindeen Reed

LeanKanbanIndia

What's New with Kanban?

Janice Linden-Reed

"Whats New in Kanban: The State of Kanbanland", Silicon Valley Agile Leadersh...

Hyperdrive Agile Leadership (powered by Bratton & Company)

Just say #no____ the altenative path to enterprise agility

David Anderson

The Kanban Mindset by Todd Little at #AgileIndia2019

Agile Software Community of India

This day is all about the “Agile Mindset”, but what about the “Kanban Mindset?” What’s the same and what is different? Kanban is certainly consistent with the “Agile Mindset,” but also brings in concepts from Lean and other management approaches. Join Todd as he shares how the Kanban Method focuses on the following areas in order to drive continuous improvement: Understand the system Manage the flow of value Balance Demand and Capacity Limit WIP to improve predictability Find and address bottlenecks Make Policies Explicit Incremental improvement through experiment and measurement Double loop learning (process improvement & product improvement) Scale through the enterprise More details: https://confengine.com/agile-india-2019/proposal/8214/the-kanban-mindset Conference link: https://2019.agileindia.org

Getting to pull at enterprise scale

David Anderson

Agile Project Management with Kanban & Lean (4 Nov 2017)

Mai Quay

Presentation delivered at Agile Vietnam 2017 on 4 November 2017 ------- Adding value to agile projects as a Project Manager isn't easy. The prevalent tenor is that the role "Project Manager" shouldn't exist, not in title and even less so in spirit. However, reality is that PMs or roles with traditional project management responsibilities are still everywhere and more common than agile servant-leader Scrum Masters or Kanban Flow Managers. So, if you find yourself in a position of being an [Agile] Project Manager or in a similar role, join my session to learn how you can add value and foster an agile system at the same time with Kanban. You will leave the session with hands-on techniques that you can implement the very next day to improve the way you and your team works!

Striking the balance: approaches to accountability and quality improvement to...

Helen Bevan

The Art of Taxonomy

Luke Bragg

If Content is King, then Taxonomy is the power behind the throne. Long the neglected part of content strategy, taxonomy is becoming more important to multi-channel marketing in the era of content streams, multiple channels, and big data. It’s not enough to have good content, what you also need is to add a layer of dynamic context so that customers can find the right content at the right time and you can begin focused personalization by matching content with customer profiles. Developing a taxonomy is a challenge facing all organizations and is often tackled by the IT department instead of being spearheaded by the customer-facing marketing & sales organization. In this presentation and discussion we will go through some of the ways you can design and institutionalize a taxonomy for your customer-facing content and services and the questions to ask along the way.

Similar to Striving for Ideal Behaviors: A Lean Management System Supported By KaiNexus (9)

Lean Kanban India 2016 | Kanban Coaching for 2017 | Janice Lindeen Reed

What's New with Kanban?

"Whats New in Kanban: The State of Kanbanland", Silicon Valley Agile Leadersh...

Just say #no____ the altenative path to enterprise agility

The Kanban Mindset by Todd Little at #AgileIndia2019

Getting to pull at enterprise scale

Agile Project Management with Kanban & Lean (4 Nov 2017)

Striking the balance: approaches to accountability and quality improvement to...

The Art of Taxonomy

More from KaiNexus

Enterprise Excellence is Inclusive Excellence.pdf

KaiNexus

Enterprise excellence and inclusive excellence are closely linked, and real-world challenges have shown that both are essential to the success of any organization. To achieve enterprise excellence, organizations must focus on improving their operations and processes while creating an inclusive environment that engages everyone. In this interactive session, the facilitator will highlight commonly established business practices and how they limit our ability to engage everyone every day. More importantly, though, participants will likely gain increased awareness of what we can do differently to maximize enterprise excellence through deliberate inclusion. What is Enterprise Excellence? Enterprise Excellence is a holistic approach that's aimed at achieving world-class performance across all aspects of the organization. What might I learn? A way to engage all in creating Inclusive Excellence. Lessons from the US military and their parallels to the story of Harry Potter. How belt systems and CI teams can destroy inclusive practices. How leadership language invites people to the party. There are three things leaders can do to engage everyone every day: maximizing psychological safety to create environments where folks learn, contribute, and challenge the status quo. Who might benefit? Anyone and everyone leading folks from the shop floor to top floor. Dr. William Harvey is a seasoned Operations Leader with extensive experience in chemical processing, manufacturing, and operations management. At Michelman, he currently oversees multiple sites, leading teams in strategic planning and coaching/practicing continuous improvement. William is set to start his eighth year of teaching at the University of Cincinnati where he teaches marketing, finance, and management. William holds various certifications in change management, quality, leadership, operational excellence, team building, and DiSC, among others.

Lean: From Theory to Practice — One City’s (and Library’s) Lean Story… Abridged

KaiNexus

Presented by Elizabeth Chase Webinar registration page (to attend live or view recording): https://info.kainexus.com/continuous-improvement/lean-from-theory-to-practice/webinar/signup Join us for a look at how one library’s practice of Lean introduced a city to its benefits and informed the design of the 5th largest public library in Texas, a 158,000-square-foot library (in a repurposed rocket factory). Covering everything from creating a Lean training curriculum to specific examples of applied Lean fundamentals – with a detour into Vaccine site administration – this webinar has something for everyone interested in continuous improvement and/or libraries. Attendees will be able to ask as many questions that dive into specific details as time allows. Elizabeth Chase is the Material Services Manager for the Frisco Public Library. Elizabeth began her career with the City of Frisco in 2003. Before taking her current position, her roles at the Library included Adult Services Reference Librarian, Cataloger, and Senior Librarian. In the category of “other duties as assigned,” Elizabeth is a member of the Frisco Lean Team Steering Committee, which develops and implements Lean certification for City employees. Her primary role is teaching a 4-hour Lean fundamentals class to employees throughout the City and celebrating the improvements made as a result.

Developing Coaching Skills: Mine, Yours, Ours

KaiNexus

Recording: https://info.kainexus.com/continuous-improvement/developing-coaching-skills-mine-yours-ours/webinar/signup Presented by Tracy Defoe How do you develop coaching skills in yourself and others? Why would you want to? Everyone who manages people is asked to coach. Most of us think we are good at it. If you were lucky enough to learn how to develop and coach people because you were coached well from the start of your career, you are unusual. Most of us have to learn a new, quiet way of working with people to coach and develop them. Join kata coach Tracy Defoe for her ideas on developing coaching skills the Toyota Kata way, based on years of personal and group experiential learning experiments. This webinar is a preview of a deep dive Tracy is facilitating at the upcoming Kata Summit, KataCon10, coming up in April 2024. Tracy Defoe is an adult educator specializing in learning at work. About ten years ago she started coaching to develop a scientific mindset in people improving their processes at work using the Improvement and Coaching Kata detailed in Mike Rother's Toyota Kata books. She is a cofounder of the global women's group Kata Girl Geeks, cofounder of Kata School Cascadia, and a facilitator with Tilo Schwarz's Kata Coaching Dojo Masterclass.

Apply Operations Science to Accelerate Success Now

KaiNexus

Presented by Ed Pound Operations science describes the fundamental relationships that drive operations performance. However, the concepts are not widely understood or applied properly. Join us for this webinar with Ed Pound, Managing Director of the Operations Science Institute to: Learn a fundamental, expensive problem that plagues nearly all organizations yet is widely unknown Participate in an exercise to see if this problem affects your organization Learn some basic concepts of operations science and how the field can be used to accelerate your organization’s success right now, with your existing people and technology. No capex needed Ed Pound is the Managing Director of the Operations Science Institute, lead author of the book "Factory Physics for Managers," and co-author of the upcoming book "Applied Operations Science." Ed has over 35 years of experience managing, coaching, and training in operations across many different industries and countries and in businesses large and small.

A Poka-Yoke Primer: Mistake-Proofing and Error Reduction

KaiNexus

Presented by John Grout This webinar is a 60-minute primer into mistake-proofing (a.k.a. poka-yoke). Information about the basics of mistake-proofing, why people make mistakes, and how to start the process of reducing mistakes will be presented in a fast-moving and entertaining format. Objectives: Build awareness of mistake-proofing Introduce a concise presentation format: “pecha kucha," with 20 slides x 0:20 seconds each = 6:40 minutes (we’ll do two of these with discussion in between). What is mistake-proofing? Include lots of examples Why do people err? How can design eliminate errors? Next steps in implementation John Grout is the David C. Garrett Jr. Professor, former dean, and award-winning teacher in the Campbell School of Business at Berry College. Dr. Grout has researched lean supply chain management and mistake-proofing (a.k.a. Poka-Yoke) extensively and published numerous articles on the topic. John was awarded the Shingo Prize for his paper, “The Human Side of Mistake-Proofing” with Douglas Stewart. John has also consulted with a large variety of firms to mistake-proof their processes.

Engaging Senior Leaders to Accelerate Your Continuous Improvement Program

KaiNexus

Presented by Stephanie Hill, Senior Lean Strategist at KaiNexus Having worked as… …a CI practitioner reporting to a CFO, …a consultant and coach to executives and …a Lean Strategist configuring software to meet executives’ needs, Stephanie has learned that senior leaders are the influencers of any organization - able to make or break a CI program and culture. Attendees will: Gain clarity on the need for executive buy-in and engagement. Learn three considerations before engaging senior leaders in CI. During the session, attendees will have the opportunity to reflect on their gaps in building relationships with their senior leaders. Participants will walk away with a plan to increase executive engagement. Stephanie Hill is a Senior Lean Strategist with KaiNexus and owner of Light Bulb Moment Consulting. She has over 23 years of experience applying Lean to various industries, including legal, manufacturing, retail, insurance, healthcare, and government. She has certifications in Strategic Human Resources Leadership and Scaled Agile, a Master Black Belt in Lean Six Sigma, a master’s degree in Public Health, and a bachelor's degree in Chemistry. She lives near Columbus, Ohio, and enjoys building LEGO sets, dancing, and traveling. She is also preparing to publish her first book, "A Life of Learning: Lessons in Leadership from Raising a Boy with Autism."

No More Flavor of the Month! Learn How To Deliver Sustainable Change

KaiNexus

See the recording and more: https://info.kainexus.com/continuous-improvement/learn-how-to-deliver-sustainable-change/webinar/signup Presented by D. Lynn Kelley, Ph.D. Co-Author of Change Questions: A Playbook for Effective and Lasting Organizational Change The book "Change Questions" unlocks the secrets of sustainable organizational change by asking key questions that deliver a customized approach for change that is just right for your specific initiative and organization. You will be given access to the free digital workbook, which is a fillable PDF that you can save, use, and reuse in your future change activities. After this webinar, you will be able to develop a customized implementation plan for a change initiative that integrates the topics listed below: a. Purpose b. Design, Do, and Improve the Work of the Change c. Capability Building and Employee Engagement d. Management System and Leadership e. Culture About the presenter: Following a career highlighted by leadership roles in engineering, supply chain, and continuous improvement in various industries, Kelley retired from Union Pacific Railroad in 2018. Now serving as a senior advisor to BBH Capital Partners, she assists in sourcing, investment evaluation, transaction execution, and providing post-investment oversight to the firm’s portfolio companies. At Union Pacific, she was senior vice president of supply chain and continuous improvement. She was also the executive co-owner of the company’s innovation program. Before joining Union Pacific, Kelley was vice president of operational excellence, an officer and a member of the executive leadership team at Textron. Kelley holds a PhD in evaluation and research and taught undergraduate and graduate statistics courses. Before becoming a professor, she held the positions of executive vice president and chief operating officer of Doctors Hospital in Detroit.

The Importance of Trust in Continuous Improvement

KaiNexus

Presented by Colleen Soppelsa, a Lean and Six Sigma Transformation Leader with 20+ years of experience Register for the webinar or the recording here: https://info.kainexus.com/continuous-improvement/the-importance-of-trust-in-continuous-improvement/webinar/signup Charles Feltman defines trust as "choosing to risk making something you value vulnerable to another person's actions." This webinar will delve into how lack of trust from the employee experience degrades their relationships with management, coworkers, and their jobs, leading to an environment unprepared for Lean methodology. You will learn about approaches outside the traditional Lean framework to change the DNA from the middle. Colleen Soppelsa is a Lean and Six Sigma Transformation Leader with 20+ yrs experience across the Automotive (Toyota), Aviation (GEA) and Aerospace & Defense (L3H) Industries. She has been committed to creating breakthrough thinking environments based on the "Respect for People" principle specifically in the area of Trust as a non-negotiable for a Lean Culture.

Person-Centred Improvement - What Does it Look Like, and How Does it Fit with...

KaiNexus

August 15 from 1:00 pm - 2:00 pm ET Presented by Seán Paul Teeling, Programme Director for the Professional Certificate and Graduate Certificate in Process Improvement in Health Systems at UCD Health Systems. Lean is one of the most internationally popular process improvement methodologies around the world. Similarly, person-centred approaches have risen in popularity since the millennium with political and policy intentions now widely advocating that person-centredness should be at the heart of the health system. In this webinar, we discuss the first research internationally into the combined use of Lean and person-centred improvement approaches, lessons learnt, and how to be a person-centred improver in any industry or setting. Learning objectives: Understand what is meant by person-centred improvement Identify the synergies between Lean and person-centred improvement Understand where person-centred improvement diverges from Lean and how to address it Be able to incorporate person-centred approaches into your Lean work Seán Paul Teeling is the Programme Director for the Professional Certificate and Graduate Certificate in Process Improvement in Health Systems at UCD Health Systems. Prior to this, he worked as Lean Manager at the Mater Misericordiae University Hospital Dublin, working closely with the Hospital and the UCD School of Nursing, Midwifery and Health Systems on the development of the highly successful Process Improvement in healthcare programmes. Seán Paul is an accredited facilitator of Person-centred Cultures in Healthcare. He completed his PhD with and is a member of, and honorary lecturer with, the Centre for Person-Centred Practice Research, Queen Margaret University, Edinburgh. He is also an affiliate of the Stanford Medicine Centre for Improvement, Stanford University, CA. His research is in the use of process and quality improvement methodologies in healthcare including the Model for Improvement, Lean, Six Sigma, Lean Six Sigma and Agile and in particular the influence and contribution of Process Improvement methodologies on Person-centred Cultures. In January 2011, he was appointed by the Minister for Health as a member of the Health Products Regulatory Authority Advisory Committee on Medical Devices, on which he served for two terms.

Psychological Safety as a Foundation for Continuous Improvement

KaiNexus

Presented by Mark Graban, KaiNexus Senior Advisor https://info.kainexus.com/continuous-improvement/psychological-safety-as-a-foundation-for-continuous-improvement/webinar/signup Mark’s presentation will explore the connections between Psychological Safety and Continuous Improvement, using examples from Toyota, KaiNexus, and other companies. Mark will explore how we can assess the current state of Psychological Safety in teams or across a broader organization. He’ll also discuss what leaders can do to help create conditions where employees feel safe enough to speak up about mistakes, problems, and improvement ideas.

Sustaining Continuous Improvement with Habit Science.pdf

KaiNexus

Presented by Morgan Wright (Customer Marketing Manager) and Greg Jacobson, MD (co-founder and CEO), from KaiNexus. Come join the final webinar in our three-part habit webinar series to learn how we sustain and maximize organizational habits in a continuous improvement culture. In this 1 hour webinar, we will review the highlights from the prior habits webinars, learn how you can design organizational habits, develop your Habit Loops by persona, and share stories of organizations who have seen incredible results from implementing habits.

How to Create a Continuous Improvement Culture by Closing the GAPS

KaiNexus

Presented by Katie Anderson What does a culture of continuous improvement really look like? How can leaders create an organization where people have the capability and confidence to solve problems? Effective problem-solving is about closing the gaps between where we are today and where we need to be. While we often think about the process or operational gaps that we must close, we must also identify (and close) behavior gaps related to solving problems and supporting others in problem-solving. In this session, you will: Understand a leader’s role in creating a “Leading to Learn” culture of continuous improvement Discover the four essential behaviors – G.A.P.S – that enable leaders and team members alike to cultivate more effective problem-solving capabilities Identify one tangible practice to build your leadership superpower and close your process and behavior gaps Katie Anderson is an internationally recognized leadership and learning coach, consultant, and professional speaker, best known for inspiring individuals and organizations to lead with intention and increase their personal and professional impact. Katie is passionate about helping people around the world learn to lead and lead to learn by connecting purpose, process, and practice to achieve higher levels of performance. Her book Learning to Lead, Leading to Learn: Lessons from Toyota Leader Isao Yoshino on a Lifetime of Continuous Learning is an international #1 Amazon bestseller.

How To Design Organizational Habits That Propagate a Culture of Continuous Im...

KaiNexus

https://info.kainexus.com/continuous-imrprovement/how-to-design-organizational-habits-that-propagate-a-culture-of-continuous-improvement/webinar/signup March 23 from 1:00 pm - 2:00 pm ET Presented by Morgan Wright (Customer Marketing Manager) and Greg Jacobson, MD (co-founder and CEO), from KaiNexus. This webinar serves as the second part of the Habits Webinar Series. In this webinar, learn how to design organizational habits That Propagate a Culture of Continuous Improvement. Additionally, join us to hear some real-life examples of how you can take this back to implement at your organization.

Building a Culture of Empowerment: Reflections on Lessons Learned

KaiNexus

Introducing the Connections Between Habit Science and Continuous Improvement

KaiNexus

Presented by Morgan Wright (Customer Marketing Manager) and Greg Jacobson, MD (co-founder and CEO), from KaiNexus. You can watch the recording here: https://info.kainexus.com/organizational-habits-science-continuous-improvement-webinar/webinar/signup This webinar serves as an introduction to the science of habits and how to form them. Future webinars in this series will take a deeper look into how to design Habit Loops for the different types of people in your organization. Key Learning Objectives: - Building a culture of continuous improvement - The Importance of Habits in continuous improvement (CI) - The science behind forming Habits - Introducing Habit Loops - How Habit Loops can transform your organization

Connecting Continuous Improvement to the Bottom Line

KaiNexus

Presented by Nick Katko Lean is a long-term business strategy, primarily focusing on employees and learning. Through various continuous improvement practices, employees learn to master their work, solve the right problems and help an organization learn how to do things tomorrow it cannot do today. The operational impact of continuous improvement is well known. Eliminating waste creates capacity, which can be used to serve customers better, improve productivity and improve employee satisfaction. But what about the financial impact? Oftentimes conventional financial analytical practices do not capture the true financial benefits of continuous improvement. This becomes a “problem to be solved.” This webinar will explain how to make the true cause-effect relationships between continuous improvement and financial improvement visible throughout the organization. Integrating these relationships will improve the quality of business decision-making and leverage continuous improvement for financial success for the entire organization. In this webinar, you will learn: * the numbers to establish the true cause-effect relationships between continuous improvement and financial improvement. * how to use the economics of lean to calculate the financial benefit of continuous improvement * how continuous improvement achieves cost reduction over time * why certain conventional financial analyses can show that continuous improvement is “not working” financially About Nick Katko: Nick is the President and owner of BMA. Since 2002, Nick has leveraged his Lean Accounting experience and philosophy in assisting BMA clients in developing, leading, and coaching them in their Lean Accounting transformations. Clients Nick has served a range of organizations worldwide, from family-owned businesses to multi-national companies in industries such as manufacturing, healthcare, software, engineering, and service. Nick is an early pioneer of Lean Accounting. In the 1990s, as CFO of Bullard, Nick implemented a complete lean management accounting system in conjunction with Bullard’s Lean transformation, which included eliminating standard costing. Nick is a regular speaker at the annual Lean Accounting Summit and has also presented at conferences in the United States, Europe, Asia, and Australia. Nick has written extensively on lean accounting. He is the author of “The Lean CFO – 2nd edition” (2023), which is an updated version of the 2013 publication “The Lean CFO.” The Lean CFO has been translated and published in Turkish and Italian. Nick co-authored “Practicing Lean Accounting” (2021), which has also been published in Italian.

Managing Transformation Projects, Improvements, and Learning in a Virtual Env...

KaiNexus

A few slides that help tee up a long Q&A session / panel discussion. See the recording here: https://info.kainexus.com/continuous-improvement/managing-transformation-projects-improvements-and-learning-in-a-virtual-environment/webinar/signup Presented by Cliona Archambeault and Penny Iannelli of UMass Memorial Health Join us for a panel discussion with two leaders from UMass Memorial Health (UMMH) as we discuss how they’ve created a culture of continuous improvement at UMMH that has led to more than 100,000 employee ideas being implemented! They both work for a healthcare organization – this is true – but please keep reading (and join us!) if you work in other sectors, including manufacturing. Why? Our two panelists both worked in industry (including Intel), and they (and other UMMH leaders) are influenced by former Toyota people. We know there will be stories and lessons learned that are transferrable to other healthcare organizations – or companies in any industry – because it comes down to the three things we always talk about at KaiNexus: methodology, leadership, and technology. We are proud that UMMH is a KaiNexus customer and that they use our technology platform to facilitate and document their work – in addition to tabulating their great results.

Mindfulness and Lean - Webinar by Dave Kippen

KaiNexus

November 15 from 1:00 pm - 2:00 pm ET Presented by Dave Kippen Are you a Lean Leader who wants to learn more about Mindfulness? Do you practice Mindfulness and want to understand how to apply those principles directly to your Lean leadership? There is a strong connection between great Lean Leaders and the principles and tenets of Mindfulness. This quick and focused session will make the connection between four key Mindfulness tenets and how they mirror and support how we practice improving hearts and minds through our Lean leadership. You will walk away with many simple ideas and concepts to practice, both on your Mindfulness journey and your Lean journey! For the past 15+ years, Dave Kippen has served as a Lean leader, change agent, coach and educational instructor. Over the last 3 years, Dave has been on a Meditation and Mindfulness journey which has helped deepen his passion for improving the human condition on our beautiful planet. Dave’s passion is to aid in the development of leadership and growth throughout all levels of the organization. During this time, Dave has successfully coached more than 250 people through Lean 101, 102 and 103 classes, and facilitated well over 100 Kaizen events throughout the United States and Europe. Dave’s ultimate goal is to help end workplace suffering by making the workplace a little more engaging, fun, and meaningful for employees at all levels. In addition, Dave is Bronze certified through the SME/AME/Shingo Prize/ASQ Partnership. For more information, please connect with him via his LinkedIn profile or at davekippen@yahoo.com.

The Importance of Storytelling in Continuous Improvement KaiNexus

KaiNexus

Presented September 7 from 1:00 pm - 2:00 pm ET Presented by Paul Critchley, President & Lean Consultant at New England Lean Consulting View recording (after Sept 7) here: https://www.kainexus.com/continuous-improvement/the-importance-of-storytelling-in-continuous-improvement/webinar/thanks Telling stories is one of the most powerful methods that leaders have to influence, teach, and inspire people. Beyond numbers, goals, and KPIs, stories help to convey the culture and the values that can unite and inspire everyone within the workplace. In this webinar, we’ll learn more about how storytelling can help garner support for Lean and Continuous Improvement by making it more tangible and more relatable for those faced with practicing it. Paul Critchley is the President and Lead Consultant here at New England Lean Consulting. With over 20 years of experience in organizational leadership, Paul is an internationally-recognized thought leader on using employee engagement and continuous improvement to improve business’ top and bottom lines. Paul is a former Board Member of the Northeast Region of the Association for Manufacturing Excellence, and a proud supporter of several civic organizations in and throughout New England. He is passionate about Lean and creating organizational cultures that are sustainably engaged. He co-authored his first book – The Whole Professional – to bring a fresh perspective on Work/Life Balance and how individuals and organizations can work together to achieve greater levels of attainment for all. Paul holds a B.S. in Mechanical Engineering from Clarkson University, a M.S. in Management from Rensselaer Polytechnic Institute and a M.S. in Organizational Leadership from Quinnipiac University. He also is the holder of U.S. Patent 5,927,868

My Favorite Mistake, Your Favorite Mistake? Learning From Mistakes as Individ...

KaiNexus

June 27 from 1:00 pm - 2:00 pm ET Presented by Mark Graban In this talk, you will learn and hear stories about: · Why it’s important to admit mistakes to ourselves · How to reflect on mistakes without being too hard on ourselves · How to prevent repeating our mistakes · Key leader behaviors that create a culture where it’s safe for people to admit mistakes Our presenter, Mark Graban, is a Senior Advisor for KaiNexus… and he just had his 11th KaiNexiversary. Mark is the author of the award-winning book Lean Hospitals: Improving Quality, Patient Safety, and Employee Engagement. Mark is also co-author, with Joe Swartz, of Healthcare Kaizen: Engaging Front-Line Staff in Sustainable Continuous Improvements and The Executive Guide to Healthcare Kaizen. His most recent book is Measures of Success: React Less, Lead Better, Improve More. He is also the creator and editor of the anthology book Practicing Lean. Mark is the host of podcasts including “Lean Blog Interviews,” “Habitual Excellence, Presented by Value Capture,” and “My Favorite Mistake.” Mark has a B.S. in Industrial Engineering from Northwestern University and an M.S. in Mechanical Engineering and an M.B.A. from the Massachusetts Institute of Technology’s Leaders for Global Operations Program.

More from KaiNexus (20)

Enterprise Excellence is Inclusive Excellence.pdf

Lean: From Theory to Practice — One City’s (and Library’s) Lean Story… Abridged

Developing Coaching Skills: Mine, Yours, Ours

Apply Operations Science to Accelerate Success Now

A Poka-Yoke Primer: Mistake-Proofing and Error Reduction

Engaging Senior Leaders to Accelerate Your Continuous Improvement Program

No More Flavor of the Month! Learn How To Deliver Sustainable Change

The Importance of Trust in Continuous Improvement

Person-Centred Improvement - What Does it Look Like, and How Does it Fit with...

Psychological Safety as a Foundation for Continuous Improvement

Sustaining Continuous Improvement with Habit Science.pdf

How to Create a Continuous Improvement Culture by Closing the GAPS

How To Design Organizational Habits That Propagate a Culture of Continuous Im...

Building a Culture of Empowerment: Reflections on Lessons Learned

Introducing the Connections Between Habit Science and Continuous Improvement

Connecting Continuous Improvement to the Bottom Line

Managing Transformation Projects, Improvements, and Learning in a Virtual Env...

Mindfulness and Lean - Webinar by Dave Kippen

The Importance of Storytelling in Continuous Improvement KaiNexus

My Favorite Mistake, Your Favorite Mistake? Learning From Mistakes as Individ...

Recently uploaded

The Influence of Marketing Strategy and Market Competition on Business Perfor...

Adam Smith

Structural Design Process: Step-by-Step Guide for Buildings

Chandresh Chudasama

-- June 2024 is National Volunteer Month --

NZSG

Hamster Kombat' Telegram Game Surpasses 100 Million Players—Token Release Sch...

SOFTTECHHUB

ikea_woodgreen_petscharity_cat-alogue_digital.pdf

agatadrynko

LA HUG - Video Testimonials with Chynna Morgan - June 2024

Lital Barkan

Have you ever heard that user-generated content or video testimonials can take your brand to the next level? We will explore how you can effectively use video testimonials to leverage and boost your sales, content strategy, and increase your CRM data.🤯 We will dig deeper into: 1. How to capture video testimonials that convert from your audience 🎥 2. How to leverage your testimonials to boost your sales 💲 3. How you can capture more CRM data to understand your audience better through video testimonials. 📊

Recruiting in the Digital Age: A Social Media Masterclass

LuanWise

In the Adani-Hindenburg case, what is SEBI investigating.pptx

Adani case

Adani SEBI investigation revealed that the latter had sought information from five foreign jurisdictions concerning the holdings of the firm’s foreign portfolio investors (FPIs) in relation to the alleged violations of the MPS Regulations. Nevertheless, the economic interest of the twelve FPIs based in tax haven jurisdictions still needs to be determined. The Adani Group firms classed these FPIs as public shareholders. According to Hindenburg, FPIs were used to get around regulatory standards.

Best Forex Brokers Comparison in INDIA 2024

Top Forex Brokers Review

Navigating the world of forex trading can be challenging, especially for beginners. To help you make an informed decision, we have comprehensively compared the best forex brokers in India for 2024. This article, reviewed by Top Forex Brokers Review, will cover featured award winners, the best forex brokers, featured offers, the best copy trading platforms, the best forex brokers for beginners, the best MetaTrader brokers, and recently updated reviews. We will focus on FP Markets, Black Bull, EightCap, IC Markets, and Octa.

FIA officials brutally tortured innocent and snatched 200 Bitcoins of worth 4...

jamalseoexpert1978

Farman Ayaz Khattak and Ehtesham Matloob are government officials in CTW Counter terrorism wing Islamabad, in Federal Investigation Agency FIA Headquarters. CTW and FIA kidnapped crypto currency owner from Islamabad and snatched 200 Bitcoins those worth of 4 billion rupees in Pakistan currency. There is not Cryptocurrency Regulations in Pakistan & CTW is official dacoit and stealing digital assets from the innocent crypto holders and making fake cases of terrorism to keep them silent.

ikea_woodgreen_petscharity_dog-alogue_digital.pdf

agatadrynko

Creative Web Design Company in Singapore

techboxsqauremedia

amptalk_RecruitingDeck_english_2024.06.05

marketing317746

Company Valuation webinar series - Tuesday, 4 June 2024

FelixPerez547899

Authentically Social Presented by Corey Perlman

Corey Perlman, Social Media Speaker and Consultant

Building Your Employer Brand with Social Media

LuanWise

Presented at The Global HR Summit, 6th June 2024 In this keynote, Luan Wise will provide invaluable insights to elevate your employer brand on social media platforms including LinkedIn, Facebook, Instagram, X (formerly Twitter) and TikTok. You'll learn how compelling content can authentically showcase your company culture, values, and employee experiences to support your talent acquisition and retention objectives. Additionally, you'll understand the power of employee advocacy to amplify reach and engagement – helping to position your organization as an employer of choice in today's competitive talent landscape.

Digital Transformation and IT Strategy Toolkit and Templates

Aurelien Domont, MBA

This Digital Transformation and IT Strategy Toolkit was created by ex-McKinsey, Deloitte and BCG Management Consultants, after more than 5,000 hours of work. It is considered the world's best & most comprehensive Digital Transformation and IT Strategy Toolkit. It includes all the Frameworks, Best Practices & Templates required to successfully undertake the Digital Transformation of your organization and define a robust IT Strategy. Editable Toolkit to help you reuse our content: 700 Powerpoint slides | 35 Excel sheets | 84 minutes of Video training This PowerPoint presentation is only a small preview of our Toolkits. For more details, visit www.domontconsulting.com

Chapter 7 Final business management sciences .ppt

ssuser567e2d

Event Report - SAP Sapphire 2024 Orlando - lots of innovation and old challenges

Holger Mueller

Evgen Osmak: Methods of key project parameters estimation: from the shaman-in...

Lviv Startup Club

Recently uploaded (20)

The Influence of Marketing Strategy and Market Competition on Business Perfor...

Structural Design Process: Step-by-Step Guide for Buildings

-- June 2024 is National Volunteer Month --

Hamster Kombat' Telegram Game Surpasses 100 Million Players—Token Release Sch...

ikea_woodgreen_petscharity_cat-alogue_digital.pdf

LA HUG - Video Testimonials with Chynna Morgan - June 2024

Recruiting in the Digital Age: A Social Media Masterclass

In the Adani-Hindenburg case, what is SEBI investigating.pptx

Best Forex Brokers Comparison in INDIA 2024

FIA officials brutally tortured innocent and snatched 200 Bitcoins of worth 4...

ikea_woodgreen_petscharity_dog-alogue_digital.pdf

Creative Web Design Company in Singapore

amptalk_RecruitingDeck_english_2024.06.05

Company Valuation webinar series - Tuesday, 4 June 2024

Authentically Social Presented by Corey Perlman

Building Your Employer Brand with Social Media

Digital Transformation and IT Strategy Toolkit and Templates

Chapter 7 Final business management sciences .ppt

Event Report - SAP Sapphire 2024 Orlando - lots of innovation and old challenges

Evgen Osmak: Methods of key project parameters estimation: from the shaman-in...

Striving for Ideal Behaviors: A Lean Management System Supported By KaiNexus

1. Host: Mark Graban VP of Improvement Services, KaiNexus mark@kainexus.com @markgraban Striving for Ideal Behaviors: A Lean Management System Supported By KaiNexus Presenter: Michael Lombard Cornerstone Healthcare Group michael.g.lombard@gmail.com @mikelombard

2. Agenda & Logis-cs •  Presenta(on (40-45 minutes) •  Your Ques(ons (10-15 minutes) – Use the GoToWebinar Mee(ng Panel to submit a ques(on at any (me •  Recording link and slides will be sent via email

3. About Michael Lombard Michael Lombard, MBA, PMP, is an accomplished leader in Lean Healthcare, currently serving as the Senior Director of Opera(onal Excellence at Cornerstone Healthcare Group in Dallas, TX. Contact info: michael.g.lombard@gmail.com @mikelombard https://www.linkedin.com/in/michaelglombard

4. Striving for Ideal Behaviors A Lean Management System Supported By KaiNexus April 2016

6. …a nurse was striving to make his team huddles more scientiﬁc

8. Be excited about the Z Be curious about the Y Be rigorous about the X

9. Ideal Behaviors Business Principles Long Term Results Focusing on Ideal Behaviors www.shingoprize.org/model

10. Ideal Behaviors Align ImproveEnable Ideal Behavior Categories

11. Things we HAVE to do Things we CAN do By Mike Rother Challenge of Aligning

12. Challenge of Improving IUMRING TQ GQNGIUSIQNS

13. Challenge of Enabling

14. At Cornerstone, we needed to learn what behaviors would help us align, improve, & enable.

15. Catchball Gemba Walking Coaching Huddling Root Cause Analysis PDCA Data Trending Andon Signaling Idea Capture Align Improve Enable

16.

17. At Cornerstone, we needed a system of ideal behaviors.

18. Cornerstone’s System True North Management System Tool Tool Tool Tool Tool Ideal Behaviors Business Principles Long Term Results

19. Ideal Behaviors Business Principles Long Term Results Cornerstone’s Tools True North Management System Tool Tool Tool Tool KaiNexus

20. Enter KaiNexus www.kainexus.com

21. KaiNexus gives Cornerstone a platform of tools to help us align, improve, & enable.

22. KaiNexus: Align via Attributes Project attributes forced us to deﬁne our True North priorities

23.

24. KaiNexus: Align via Huddle Boards Standardized & nested huddle boards create “pull” for Catchball behavior

25. KaiNexus: Improve via Templates Project template follows the Improvement Kata pattern, which promotes ideal behaviors

26.

27. KaiNexus: Improve via Run Charts Promotes establishing target conditions and data trending

28. KaiNexus: Enable via Teams Establishes formal coaching chain Allows experts or “2nd Coaches” to monitor

29. KaiNexus: Enable via Lists Corporate leaders have the info they need, thus freeing up hospital leaders

30. Catchball Gemba Walking Coaching Huddling Root Cause Analysis PDCA Data Trending Andon Signaling Idea Capture Cornerstone continues to Learn

31. Be excited about the Z Be curious about the Y Be rigorous about the X

32. Scientiﬁc thinking is a keystone behavior

33.

34. By Mike Rother PRACTICE MAKES PERFECT PERMANENT

35. The New KaiNexus.com

36. Webinars On Demand

37. Next Webinar – May 10 •  Crea(ng a Lean Founda(on for Innova(on in Professional Service Firms http://www.kainexus.com/webinars @KarenSkinner @DavidFSkinner

38. Contact Info Q&A •  Web: –  www.kainexus.com –  blog.kainexus.com •  Past Webinars: –  www.kainexus.com/webinars •  Social media: –  www.twi]er.com/kainexus –  www.linkedin.com/company/kainexus –  www.facebook.com/kainexus Mark Graban @MarkGraban mark@KaiNexus.com Presenter: Michael Lombard Cornerstone Healthcare Group michael.g.lombard@gmail.com @mikelombard

Striving for Ideal Behaviors: A Lean Management System Supported By KaiNexus

Recommended

Recommended

More Related Content

Viewers also liked

Viewers also liked (20)

Similar to Striving for Ideal Behaviors: A Lean Management System Supported By KaiNexus

Similar to Striving for Ideal Behaviors: A Lean Management System Supported By KaiNexus (9)

More from KaiNexus

More from KaiNexus (20)

Recently uploaded

Recently uploaded (20)

Striving for Ideal Behaviors: A Lean Management System Supported By KaiNexus