1. LIEZL B. LAM
Blk.1 Lot 10 Titan St. Satellite Home 3
Bgy. San Jose, Dasmariñas Cavite, Philippines
Contact No. +63.947.893.4570
E-mail add: liezl1218@yahoo.com
Skype: liezlonskype
OBJECTIVES:
To obtain a Professional Recruitment and Documentation Specialist position and utilize my
experience, knowledge, skills and abilities for the successful competition of each job duty and in
search of a highly established firm that will allow me to further boost my career in this field.
PERSONAL INFORMATION
Date of Birth : December 12, 1984
Status : Single
Gender : Female
Height : 5’1”
Weight : 42 kgs.
Father’s Name : Jimmy L. Lam
Occupation : Maintenance Supervisor
Mother’s Name : Annaliza B. Lam
Occupation : Unemployed
EDUCATIONAL ATTAINMENT
PRIMARY
P. Gomez Elem. School
Mayhaligue St., Sta. Cruz, Manila
S.Y. 1991-1997
SECONDARY
Mapua Institute of Technology
D. Jose, Sta. Cruz, Manila
S.Y.1997-2001
TERTIARY
Mapua Institute of Technology
Intramuros, Muralla.
B.S Comp. Engineering
2nd yr. Undergraduate
S.Y.2001-2003

2. WORK EXPERIENCED
Horas Human Resources and Recruitment Agency Corp.
Unit 203, 2nd Floor, No. 488 Sunrise Center, P. Ocampo St. Malate, Manila Philippines
Operations Manager
April 2014 – Currently
BUSINESS DEVELOPMENT
 Managing growth and exploiting the recruiting .
 Ensuring development of clear business plans for growth in each territory and managing
progress to delivery of agreed milestones or targets.
 Providing outstanding leadership to the local business teams.
 Helping local management to drive outstanding performance in safety, customer service,
financial performance and team engagement.
 Delivering improved profitability of the owned estate.
 Ascertaining the run-rate of transferred businesses and building plans to improve.
 Setting and delivering implementation budgets for greenfield operations and establishing a
common operating methodology across all owned territories.
 Leveraging best commercial practice from head office – working with the head of business
development to ensure that the territory provides a good example for successful sales,
marketing, team development, operational control and customer service initiatives.
 Managing internal and external communications of all the above initiatives across senior
management and partner organisations.
 Ensuring execution is outstanding by building effective measurement and control into all
activities, optimising brand values and sharing best practices.
 As an ideal candidate for this position of Business Operations Manager/Business
Development Manager, you should be accustomed to managing and developing
relationships with major stakeholders, especially during times when change is being
implemented.
 You should have strong communication skills and the ability to work on numerous projects
in order to develop and implement business growth.
 Experience of working within a food company is not necessarily essential, however a
background of dealing with numerous clients would be advantageous.
 As an ideal candidate, you should have a proven track record of implementing change
throughout numerous clients/candidates and providing leadership to local business teams.
 Maximize the sales, business development and network to develop new business from
existing and new clients.
 Developing sales and demand generation strategy core markets.
 Developing a good understanding of clients and building strong relationships with key
decision makers.
OPERATION:
 Handling numerous accounts/clients and will source for the specified Job Orders before the
specified date of interview and deadline of employers/clients.
 Post new job order to job portals and Skyhigh websites to attract applicants.
 Participate in job fairs, flyers distributions and all activity necessary to fill in manpower
request.
 Received walk-in applicants, collect and assess their CV’s and testimonials.
 Ensure all job order vacancies are filled with suitable candidates within the targeted time.
 Ensure all the recruitment policies and procedures are followed and recommend
improvement to upgrade strategy or procedures.

3.  Communicate and forward evaluated CV by the technical interviewer to employer for
selection and approval or shortlist them for employers in person or online interview
schedule.
 Advice pre-selected candidates to report on the scheduled online or in person interview with
the employer.
 Assist employer and applicants during the interview.
 Negotiating salary and finalizing arrangements between client and candidate.
 Submit interview report to the manager and employer after the selection or pre-qualified
applicants on the same day.
 Facilitate Medical Examination of selected candidates.
 Coordinate with Documentation Assistant on the documentation requirements of selected
workers for deployment.
 Update employer through weekly reporting on the mobilization status of selected workers.
 Send provisional billing and follow-up employers for payment of the deployed workers.
 Generate recruitment related various reports.
Skyhigh Manpower Recruitment International Inc.
4th Flr. Rm. 420 Padilla delos Reyes Bldg., Juna Luna St. Binondo, Manila
Operations Manager
December 26, 2013 – April 2014
 Maximize the sales, business development and network to develop new business from
existing and new clients.
 Developing sales and demand generation strategy core markets.
 Developing a good understanding of clients and building strong relationships with key
decision makers.
 Handling 5-7 accounts/clients and will source for the specified Job Orders before the
specified date of interview and deadline of employers/clients.
 Post new job order to job portals and Skyhigh websites to attract applicants.
 Participate in job fairs, flyers distributions and all activity necessary to fill in manpower
request.
 Received walk-in applicants, collect and assess their CV’s and testimonials.
 Ensure all job order vacancies are filled with suitable candidates within the targeted time.
 Ensure all the recruitment policies and procedures are followed and recommend
improvement to upgrade strategy or procedures.
 Communicate and forward evaluated CV by the technical interviewer to employer for
selection and approval or shortlist them for employers in person or online interview
schedule.
 Advice pre-selected candidates to report on the scheduled online or in person interview with
the employer.
 Assist employer and applicants during the interview.
 Negotiating salary and finalizing arrangements between client and candidate.
 Submit interview report to the manager and employer after the selection or pre-qualified
applicants on the same day.
 Facilitate Medical Examination of selected candidates.
 Coordinate with Documentation Assistant on the documentation requirements of selected
workers for deployment.
 Update employer through weekly reporting on the mobilization status of selected workers.
 Send provisional billing and follow-up employers for payment of the deployed workers.
 Generate recruitment related reports to Recruitment Manager.

4. Bison Management Corporation
BMH Center, Yague St. Brgy. Sta. Cruz, Makati City
Recruitment Specialist
May 3, 2013 – December 15, 2013
 Handling 5-7 accounts/clients and will source for the specified Job Orders before the
specified date of interview and deadline of employers/clients.
 Post new job order to job portals and Bison websites to attract applicants.
 Participate in job fairs, flyers distributions and all activity necessary to fill in manpower
request.
 Received walk-in applicants, collect and assess their CV’s and testimonials.
 Ensure all job order vacancies are filled with suitable candidates within the targeted time.
 Ensure all the recruitment policies and procedures are followed and recommend
improvement to upgrade strategy or procedures.
 Communicate and forward evaluated CV by the technical interviewer to employer for
selection and approval or shortlist them for employers in person or online interview
schedule.
 Advice pre-selected candidates to report on the scheduled online or in person interview with
the employer.
 Assist employer and applicants during the interview.
 Submit interview report to BMH after the the selection or pre-qualified applicants on the
same day.
 Facilitate Medical Examination of selected candidates.
 Coordinate with Documentation Assistant on the documentation requirements of selected
workers for deployment.
 Update employer through weekly reporting on the mobilization status of selected workers.
 Send provisional billing and follow-up employers for payment of the deployed workers.
 Generate recruitment related reports to Recruitment Manager.
Personnel Employment and Technical Recruitment Agency (PETRA)
2nd Flr Mrdc Bldg 85 Sen Gil Puyat Avenue Brgy. Palanan, Makati City
Recruitment and Documentation Officer
Jun. 21, 2010 – April 15, 2013
Recruitment & Documentation
 Responsible for researching Applicants CV in work abroad and jobstreets
 Encode and analyze their CV
 Filling documents, like status report of applicants everyday
 Screens applicants for basic compliance with position qualifications, summarizes CVs
for easier
 Evaluation by the departmental heads.
 Obtains and assess all certificates and testimonials of the candidates.
 Ensure all vacancies are filled with the suitable candidates within the targeted time.
 Interview candidates up to supervisors level and provide feedback to both HR Manager
and Line Manager.
 Ensure all recruitment policies, procedures and techniques are adhered to and
recommend improvements.

5.  Forwards collected CVs to the concerned departmental heads for evaluation and
interviews.
 Conducts new employee orientation and apprises employee of benefit options.
 Types employment contracts, and issues engagement advice.
Group 57, Inc.
(Licensed Franchisee of HOOTERS PHILS.)
SM Mall Of Asia Pasay City.
Hostess/Receptionist/Cashier
April 17,2008-Sept. 29, 2010
 Front liner/ Greet customers and welcome them and maintain reservation or waiting list.
 Escort them to seats and hand them menus.
 Taking customer orders and serves their food and beverages.
 Handling daily and monthly inventory.
 Knowledge in Point of Sales and in any card transactions local and international.
 Handling cash sales and daily sales report.
 Giving customer satisfaction.
Water Front Hotel Pavillion
UN. Ave. Malate Manila
Food and Beverages Attendant
April 8 2003-May 31,2005
 Front liner/ Greet customers and welcome them and maintain reservation or waiting list.
 Escort them to seats and hand them menus.
 Taking customer orders and serves their food and beverages.
 Ensure tables are clear and carry dishes to the kitchen.
 Ensure that all tables are in proper table settings.
 Giving great customer service.
Burger King Phils.
Masangkay St. Bambang Sta. Cruz Manila
Customer Service Representative
Feb-July 2003
 Giving customer satisfaction
 Food counter attendant
 Directly taking customer orders courteously
 Handling cash sales
 Knowledge in Point of Sales and in any card transactions local and international.
 Handling monthly inventory
 Giving information about the new products and doing upselling at the same time.

6. Domino’s Pizza Co.
UN.Ave Cor. Mabini St. Ermita Manila
Customer Service Representative
Feb-May 2001
 Giving customer satisfaction
 Pizza maker
 Food counter attendant
 Taking orders through phone in a friendly manner.
 Handling cash sales and daily sales report to be submitted after the shift.
 Handling and endorsing sales inventory and product inventory.
 Giving information about the new products and doing upselling at the same time.
CHARACTER REFERENCES
Mr. Esmat Al Momani
Business and Operation Executive
0916.4650898
Horas Human Resources and Recruitment Agency Corp.
Unit 203 2nd Floor No.488 Sunrise Center P.Ocampo St. Malate, Manila
Ms. Harleflor Bada
Recruitment Officer
0998.452.3416
Bison Management Corp.
BMH Center, Yague St. Brgy.Sta Cruz, Makati City
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