1. Regine Donquillo Fernandez
Bart Ville Subdivision Santolan Pasig, City
E. Rodriguez St. Austia Extension Tanay,Rizal
Cell No.: 09232647019
Email Address: fernandezregine221991@yahoo.com
Desired Position: HR Officer
PROFILE SUMMARY:
I consider myself a responsible, creative, with initiative and punctuality, I accept with pleasure the
challenges and goals that your organization could assign me, with good handle of the interpersonal
relationships, ability to work in teams, ability to work under high pressure, so as to solve problems
efficiently and achieve the goals set by the company and my work group.
KEY SKILLS:
• Selection, Recruiting, and Placement Managers
• Training and Development
• Compensation and Benefits
• Employee Relations and Labor Law.
• Health Safety and Security
• Communications Skills
• Understanding People
• Sense of Fairness
• Organizational Skills.
• Strong banking concepts
• Demonstrated ability to work in a fast paced environment
• Customer Service
• Cash Handling
• Data Entry
• Computer literate
• Knowledgeable Credit Cards ( Unsecured Collection)
• Knowledgeable in CCTS/Ascend/Phoenix/IC4/PDS System
• Cooperative team work at all levels
TRAINING AND SEMINARS ATTENDED:
• Personal and Organizational Value Dynamics
• Job street training
• Recruitment Strategies
• Talent Mapping Nationwide Career Assessment Program
• ISTIV Training Integrated Productivity Course for Supervisors, Managers and Associates
• Winning Attitude through Value Enhancement
2. • Peer Counseling workshop
• Personality Development
• Collection Handling
• Collection Proving & Negotiation
• Customers Service Standards Training
• Complaint Handling Trainings
• Bank’s Core Values & Behavioral Norm
ACHIEVEMENTS:
• All Level Representative of Psycho or Guidance Programs.
• PEER COUNSELOR of All level for College of Science.
• RED Cross Member and Scholar.
• Passed Anti-Money Laundering Online Course
PROFESSIONAL EXPERIENCE:
First Datacorp
3rd
floor Citibank Center 8741 Paseo de Roxas
Makati City 1226
Position: Recruitment Officer
June 8, 2015 up to Present
ROLE DEFINITION:
Responsible for delivering all facets of recruiting success throughout the organization. This will be
achieved through the development of recruiting plans, employing sourcing strategies and resources as
well as developing new, creative recruiting ideas. Plays a critical role in ensuring we are hiring the best
possible talent.
DUTIES & RESPONSIBILITIES
1. Hiring
• Execute recruiting plans and strategy for all open positions
• Work with hiring managers on recruiting
• Execute recruiting and interviewing plan for each open position
• Efficiently and effectively fill open positions based on defined turnaround time (TAT)
• Prepares job offer, employment contract for new hires
• Build sourcing channels & networks to find qualified candidates
• Develop recruitment policies and processes
• Recruitment monitoring & reporting
• Benchmarking
2. New Hire On Boarding & Induction
3. • Conduct On Boarding & Induction Program of new hires
• Properly implement On Boarding & Induction Program process
• Implements pre-employment requirements and compliance
3. Vendor Management
• Selects and coordinates use of headhunters & co-service providers
4. School Partnership
• Partners with school to support hiring requirements
Temps and Staffers Inc.,
Ortigas Recruitment Center
Unit 2405 Prestige Tower Ortigas Center
Pasig, City
Position: Recruitment Associate/ Account Manager
March 08, 2014 up to June 5,2015
• Cold calling companies to generate new business.
• Getting vacancy details from client.
• Account management.
• Interviewing and testing job seekers.
• Matching candidates to jobs to build potentials applicants.
• Screening and shortlist candidates for client final interview.
• Building relationship with client and job seekers.
• Preparing job offer and contract for employment.
• Conduct company orientation for newly hired employees.
• Monitors file of members under my account.
(201 files, newly hired, for extension and coterminous of contract, end of contract and clearance
process scheduling of releasing.)
• Meeting monthly target for vacancies filled and people placed.
• Keeping records and negotiating fees.
• Attends calibrating meeting for new accounts.
• Help clients strategically integrate effective HR processes and practice into their daily operation.
• Deliver survey to the employee.
• Ensure business practices are in accordance with human resources policies and labor laws.
• Match job seeker to clients.
• Provide advice on discipline process, conduct disciplinary review conferences and advise on
appropriate outcomes.
• Help implement applicant tracking system.
EASTWEST BANKING CORPORATION
Main Office
Strata 2000 Ortigas Center
Pasig, City
Position : Credit and Collection Specialist
July 21,2013 to January 02,2014
4. • Answer customer questions regarding problems with their accounts.
• Advise customers of necessary actions and strategies for debt repayment.
• Locate and notify customers of delinquent accounts by mail, telephone, or personal visits to
solicit payment
• Confer with customers by telephone or in person to determine reasons for overdue payments
and to review the terms of sales, service, or credit contracts.
• Arrange for debt repayment or establish repayment schedules, based on customers' financial
situations.
• Record information about financial status of customers and status of collection efforts.
• Locate and monitor overdue accounts, using computers and a variety of automated systems.
• Persuade customers to pay amounts due on credit accounts, damage claims, or no payable
checks, or to return merchandise.
• Perform various administrative functions for assigned accounts, such as recording address
changes and purging the records of deceased customers.
• Trace delinquent customers to new addresses by inquiring at post offices, telephone companies,
credit bureaus, or through the questioning of neighbors.
• Notify credit departments, order merchandise repossession or service disconnection, and turn
over account records to attorneys when customers fail to respond to collection attempts.
• Contact insurance companies to check on status of claims payments and write appeal letters for
denial on claims.
QUEST CAREER HUMAN RESOURCES MANCOM., INCORPORATION
Unit 107 Parc Royale Condominium Jade Drive Ortigas Center Pasig, City
Position: Human Resources Specialist/ Marketing Associate
May 07, 2012 – July 10,2013
Duties and Responsibility:
• Presenter of the company profile with the client;
• Responsible in maintaining good relationship with the client and member.
• Formulates plan and program to achieve company objective in attending to client and member
complains, feedback and suggestion.
• Collecting DTR every cut-off.
• Immediately attend and members queries and concerns.
• Handlers disciplinary measures in accordance with company and clients regulation.
• Reports members on Mandatory ‘s /Governments Institution of crediting:
SSS R1a. Phil health and Pag-ibig.
• Presenter of company orientation to new members.
• Monitors file of members under my account.
201 files, newly hired, for extension and renewal of contract, end of contract and clearance
process scheduling of releasing.
• Hands-on with recruitment process:
-Screening the applicants
-Interviews
-Hiring process (Personnel Request)
- Pooling of applicants
5. -Company orientation
Hiring forwarding applicants that satisfy client’s demand.
• Rank File :
-Responsible for memo (S) and Letter (S) release.
-Responsible for phone calls
- Filling contracts and supporting documents.
RCBC Savings Bank
ATJ/Antipolo Taytay Jucntion Branch
Palmera II Antipolo, City
Position : ON The job Training
450 hrs.
Procurement Office
University of Rizal System
Morong , Rizal
2008-2012
Position: Student Assistant
EDUCATIONAL BACKGROUND:
College : University of Rizal System 2008-2012
Bachelor of Science in Guidance and Counseling
Morong, Rizal
High School : Tanay National High School 2007-2008
Tanay,Rizal
Elementary: Patricio Jarin Memorial Elementary Schools
Tanay, Rizal 2003-2007
PERSONAL INFORMATION :
Nick Name: Regz
Age: 24
Date of birth: April 22,1991
Sex: Female
Civil Status: Single
Height: 5’3
Weight: 45kg.
Religion: Roman Catholic
CHARACTER REFERENCES:
Upon request.
I Hereby that the above information is true and correct through my ability and knowledge pursuits that
the position gave me will perform as well as you expected.
