This document is a student workbook for a forklift licence training course. It contains questions to assess the student's knowledge of forklift safety and operation. The workbook covers topics like hazards and risk management, pre-start checks of the forklift, operating procedures, and parking and shutting down procedures. The student must complete the workbook before their scheduled training session. It will be used by the trainer to identify any gaps in the student's knowledge and tailor the training accordingly.

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Licence to Operate a Forklift Truck – Student Work Book
TLILIC2001: LICENCE TO OPERATE A FORKLIFT TRUCK
STUDENT WORKBOOK
RTO TO RETAIN AS EVIDENCE OF TRAINING AND WORKING TOWARDS COMPETENCY
Learner Details: Trainer/Assessor Details:
Name: Name:
Contact number: RTO: JUST CAREERS TRAINING T/A LICENCES 4 WORK
Email:
Date:
REVIEW LOG
Version Number Date Updated Details of Updates
Version 1 02/02/2017 New TP, New Code

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Licence to Operate a Forklift Truck – Student Work Book
STUDENT WORKBOOK
Your response to these questions will allow your trainer to tailor any training to ensure you have
the required knowledge.
You will receive feedback from your trainer about your responses and he/she will ensure that they
cover the questions and the information Book so that you can be confident you have the required
knowledge covered by these questions. Therefore, you cannot “fail” this theory activity
questionnaire. Your trainer will discuss incorrect answers with you.
You MUST satisfactorily attempt these questions before you attend your scheduled session if you
have booked in for the shorter advanced course, If you have enrolled into the standard course then
as a minimum you should have read your Information Book you received when you enrolled in the
course.
If you have booked for the advanced option and do not complete this Student Workbook, then you
will be required to change to the longer Standard Course and pay any applicable fees.
If you are having difficulty answering the questions you may contact your trainer by calling the
office of Licences 4 Work for assistance.
Note: The questions will always have some numbers in brackets.
These are found immediately after the question and represent the
part of the Training Package that the question relates to. Training
Packages set down the requirements for attaining competency in
a Unit of competency.
These numbers are not part of the question and have been
inserted for the trainer/assessor who is marking your responses.

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Licence to Operate a Forklift Truck – Student Work Book
MODULE 1 QUESTIONS
1. Name the 4 main types of OHS Legislation:
2. Name the 3 main stages of Risk Management:
3. What is a Hazard?
a. What is a risk?
4. When should hazard control be applied in the workplace?

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Licence to Operate a Forklift Truck – Student Work Book
5. Name 8 site hazards that might exist in a workplace with forklifts.
1.
2.
3.
4.
5.
6.
7.
8.
6. When planning your path what things should consider (other than hazards of the site itself) i.e
capacity of forklift, load etc List 6
7. Number the hierarchy of hazard controls in order:
___Isolation
___Personal Protective Equipment
___Administrative practices
___Elimination
___Engineering Controls
___Substitution

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Licence to Operate a Forklift Truck – Student Work Book
8. Name 3 types of forklift. Describe what each is best for and any precautions (hazard control):
Type of forklift Use Precaution (if any)
9. When should you make a thorough check of your workplace when shifting a load?What should
you check at this time?
10. Name 3 communication methods that may be used in the workplace:
11. Who might you have to consult with prior to commencing a task? list 3
12. What is rear end swing and how might this pose as a hazard?
13. How can the risk associated with rear end swing be controlled?

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Licence to Operate a Forklift Truck – Student Work Book
14. What precautions should be taken when operating on a wet or slippery surface?
15. What is a Safe Work Method Statment (SWMS)?
16. Is PPE the only method of hazard control? Yes / No (circle the correct response)
17. When should PPE (or any other safety equipment) be selected and checked?
18. Name 3 pieces of PPE and explain how they protect you?
Name of PPE How they protect you
19. What important information will you find on a data plate (load plate)? list 2
20. What are the three main guards found on most forklift trucks?

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Licence to Operate a Forklift Truck – Student Work Book
21. What is the purpose of a load backrest, list 2
22. What is the important function does a seat belt perform on a forklift truck?
23. List 3 things that you can do to reduce risk to other people, machinery and equipment.
24. What should you do if you identify a hazard that you yourself can’t eliminate and/or control?
End of Module 1

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Licence to Operate a Forklift Truck – Student Work Book
MODULE 2 QUESTIONS
1. What is the purpose of checks of the forklift? i.e. Why is it important?
2. List as many controls on the forklift as you can (at least 3)?
3. Where could you find information about the types and uses of the controls found on a forklift
truck?
4. Name at least 5 things that will need to be checked as part of a visual inspection (pre-start)
5. List 4 fluid levels that would need to be checked as part of your pre-start operational check?
6. What should you do if you notice abnormal noise coming from the forklift truck? list 2

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Licence to Operate a Forklift Truck – Student Work Book
7. Name 6 things you could check after you have turned the forklift on and before operating
8. What should you do if you find damage or faults on the forklift?
9. Your forklift truck has been found to have multiple faults. Put in order (number them 1 to 4) the
actions required;
10. Tick the pre operational checks/actions you should conduct;
❑ Seat belts
❑ Lights
❑ Fuel level
❑ Fuel leaks
❑ Park brake working
❑ Forks extend to maximum height
❑ Forward and backward tilt working
❑ Chain tension is equal
❑ Read the operation manual
❑ Check it doesn’t have a danger tag attached to it
❑ Check the tyres
❑ Check the hydraulic system
11. Why is it important to check the forklift functions and safety devices to their maximum?
Report to your supervisor
Record it in the logbook or the checklist
Tag the forklift truck
Remove the key

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Licence to Operate a Forklift Truck – Student Work Book
12. Refueling your forklift truck while it is running may result in a dangerous fire
True / false (circle one)
13. What should you check before using an attachment on a forklift truck?
14. Why is it important to keep air filled tyres at their correct pressure?
15. What should you check on solid tyres?
16. If the forklift truck is operating on a gas system, what are two important things that you should
check?
17. Why is it important to determine the weight of a load before trying to lift and or shift it?
18. How could you assess the weight of a load? list 3

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Licence to Operate a Forklift Truck – Student Work Book
19. Calculate the following:
1 pallet with 6 cartons per layer and 4 layers on the pallet. The empty pallet weighs 15kg. Each
carton weighs 10kg.
1 pallet with 60 boxes . Each box is labeled as 20kg The pallet by itself weighs 40kg.
6 drums filled with water on a pallet each weighing 215kg. The Pallet weighs 45kg.
20. Look at the data plate(Load chart page 30) in the information book
What is the maximum Safe Working
Load (SWL) with the mast tilted
forward?
WLL = kg
At what Load Centre Distance? Load Centre Distance = mm
What is the maximum Safe Working Load (SWL)
with the mast at vertical?
SWL = kg
At what Load Centre Distance? Load Centre Distance = mm
Can the forklift safely lift a load of 2500kg and a
load centre of 600mm with the mast vertical?
Can the forklift safely lift a load of 2400kg and a
load centre of 700mm with the mast vertical?
What is the Maximum this forklift can safely lift if
you attach the approved slippers with the mast
vertical at 1500mm load centre?

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Licence to Operate a Forklift Truck – Student Work Book
21. List 3 things that you could do in order to control hazards in the workplace. For each name a
hazard and a corresponding hazard control measure you could take.
Hazard in the workplace Control
22. Are you allowed to operate a forklift under the effect of drugs or alcohol? Why?
23. What things should you consider when determining a safe speed to operate the forklift?
24. List 2 reasons why it is unsafe to carry a load with only 1 fork arm?
25. Which way should the forklift be travelling when travelling up a ramp?
26. Which way should the forklift be travelling when travelling down a ramp?

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Licence to Operate a Forklift Truck – Student Work Book
27. Why is it unsafe to turn while on a ramp or sloping surface?
28. What might happen if the load you are attempting to pick up is too heavy?
29. What is the correct and safe way to reverse the forklift?
30. What could you do if while attempting to move a load forward, your view is obstructed?
31. Why should you remain alert and aware even if you have planned your work or path?
32. What should you do in the event of an emergencies,What communications should you make?

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Licence to Operate a Forklift Truck – Student Work Book
33. What should you do if the forklift tips over?
34. Name 4 places where you would NOT park the forklift:
35. How should the fork arms be positioned when parking the forklift?
36. Describe how you should correctly shut down and park a forklift? i.e controls,forks,handbrake
37. What else should you do if you had to park on a slope or an inclined surface?

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Licence to Operate a Forklift Truck – Student Work Book
38. What is a post-operational check?
39. Are you allowed to make minor repairs to forklifts? Explain?
40. Why shoud the key be removed from the forklift once you have completed your work?
41. What should you do if you discover a fault or some damage to the forklift truck once you have
shut down the truck?
End of Module 2.
Participant Declaration: I have receive instruction and completed this workbook as part of my training for this HRW
licence.
Name: ______________________________________ Signature: _________________________ Date: ___________
Trainer Signature: ________________________________