The document discusses lessons that can be learned from today's great brands. It defines what a brand is, noting that a brand is more than just a logo, name, mission statement, or advertising - it is the combination of all messaging and experiences that prospects and customers have with a company. The brand represents a company's reputation and is a promise of what customers will experience. Great brands offer consistent, high-quality experiences that convey a clear message and differentiate themselves from competitors by fulfilling a unique value proposition in a memorable way. The document encourages establishing a brand by researching, setting goals, educating staff, auditing messaging, and launching a branding effort.