Introduction to  Personal Branding and Social Media
How do you make people feel?
“ People will forget what you said.  People will forget what you did, but people will never forget how you made them feel.  ~Maya Angelou Something to think about
A  brand   is  the sum of the all the  perceptions and emotions  about a product, or service  that live  inside a customer’s mind. The definition of a brand
This is a product
This is a logo
This is a brand  Photo Credit: ant.sillydog.org/blog/pic/cult_of_mac_400x503.jpg Photo Credit: farm2.static.flickr.com/1093/653566351_2ce5d0. A brand is a promise of value
A product is made; a  brand is  made up of  trust  and  relationships . A service is a value delivered; a  brand  is a  personality.   A product is sold by a merchant and a service delivered by a consultant; A  brand  is  bought by a customer .  A product or service can be easily copied by a competitor;  a brand is unique.  How a Product or Service differ from a Brand
The Good News… A brand can be a  business person’s best friend  The Bad News…. Or Not  The reality….  you have one (like it or not)
People we recognize by first name alone?  The soda we drink The car we drive The computer we use We choose, use and engage with brands every day
Visible representations of brands are everywhere
Your Customers Do!  Without their perceptions and emotions   in their heads,  all you have is a  product or service . You DON’T own your brand
People buy from who they KNOW, LIKE and TRUST!  This is important because of a simple truth: Driven by the following activities Marketing  PR Sales  Business Development The brand influences the perceptions and emotions  that cause people to “like and trust” you
The idea that business is strictly a numbers affair has always struck me as preposterous.  For one thing, I’ve never been particularly good at numbers but I think I’ve done a reasonable job with feelings.  And, I’m convinced it is feelings and feelings alone that account for the success of the Virgin brand in all of it myriad forms.” Richard Branson Branson on Branding
A Personal Brand definition  The  perceptions  and  emotions  maintained  by someone else other than you describing  the total  experience  of having a  relationship with YOU
YOU have a brand
Your role as Marketing Officer of Brand YOU To  steer, shepherd, direct and inspire  these perceptions and emotions  so  that  they align  with your vision  for your brand  and   your goals for your career.
“ The good news, and it is largely good news, is that everyone has a chance to stand out.  Everyone has a chance to learn, improve and build up their skills.  Everyone has a chance to be a brand worthy of remark. “ ~Tom Peters Tom Peters on Personal Brands
Why you need a Personal Brand?  HERE
We all are Free Agents in this new economy
Creates differentiation A Personal Brand helps those buying what you’re selling to choose you Increases your visibility  Social Media is a big driver behind the recent growth in Personal Brands Shortens sales cycles  Speeds up the process for people to know, like and trust you Improves confidence  Gets you in the right “mindset”  Supports your goals and objectives  A good brand is developed at a strategic level and executed (and lived) daily in the details A Personal Brand
Company Brand Personal Brand Brand Attribute(s) Brand Promise Brand Identity Change  Fast, accurate, search results  Charismatic,  Great Orator  Locate things  Personal and Company brands have similar elements
There are three equal elements of a Personal Brand Value Identification Value Communication Value Delivery
Value Identification starts with introspection What are your goals? What do you value? What do you like to do?  What are your personal drivers? What are you known for knowing? What do others value in you?  What are you most proud of?  What do you do that adds  remarkable, measurable, distinguishable value?
And includes listening to how others experience you How do others experience you? What do people compliment you on?  What about you makes people stop, watch and say WOW? Photo Credit: farm2.static.flickr.com/1213/1389750548_4c24c...
And identifying who needs what you sell  Photo Credit: www.andreasbard.com/goals2007.jpg   What is important to your target  audience?  What keeps them up at night?  How can do you deliver  a unique solution to them?
Driven Easy Going Persistent Self Starter Energetic Punctual Trustworthy Likeable Diligent Detail Oriented Results Driven Organized Creative Hilarious Facilitator Prolific Adaptable Adaptable Helpful Strategic Thoughtful Motivated Continuous  Learner Quick Study Innovative Dynamic Reliable Organized  Efficient Methodical Consistent Choose ones that are authentic for you and relevant to your goals and audience  Genuine What are your brand attributes?
And end with your brand promise Finish with a written, one-sentence Brand Promise that describes:  The value you offer Who it is intended for  Your differentiation Make sure it is short, simple, easy to memorize  and understand  A Good Brand Promise provides focus for  decision making and helps you prioritize work  and marketing activities Photo credit: 3.bp.blogspot.com/_WDdUbuPoIjI/SldWLxw-gvI/AA
Value Communications starts with a plan  Choose communication vehicles to reach your target audience AND play to your strengths  Use your brand attributes to develop key messages that communicate your unique value proposition Develop a timeline to implement that supports constancy in your communications  Photo Credit: www.fuzzone.com/blog/wp-content/uploads/2009/... Bio & Resume Social Media Public  Speaking  Volunteer Articles Networking Brand Communications Wheel
Consistently walking your talk is key to Value Delivery Design processes and implement habits that align with your brand attributes Use your brand promise as a decision making tool for your work, time-management, marketing, etc.  Get regular feedback to document your value delivery  Photo Credit:  MarzanaMax - Flickr Social Media
Use the three brand principles to tie it all together Photo Credit:  MarzanaMax - Flickr Social Media Take the time to bring  clarity  in what sets you apart  Consistently  deliver predictable value  Be  constantly  visible to your target audience
The number of internet devices  1,000 in 1984 1,000,000 in 1992 1,000,000,000 in 2008 Did you know
The years it took to reach and audience of 50 million  Did you know  Radio – 38 years  Television – 13 years Internet – 4 years Facebook – 2 years
At 200+ Million Profiles Facebook is larger than the country of Brazil! Did you know  Brazil
There are  31 billion  searches  on Google every month Did you know  In 2006 there were  only  2.7 billion
You ARE being “Googled” so why not manage Brand “You”? People are searching for  YOU!  Of course, you know
So you need to be found online  has replaced this  This
Word of Mouth is the largest influence on purchase decision Word of Mouth Is now powered by Social Media
Start with the big picture What do you want to accomplish? Who is your target audience? What are the right tools? Pick a home base  Linkedin, Facebook, Blog, Website Reserve your name URL ( www.yourname.com )  Add other social media outposts that align with your goals  Build your online network Share content that demonstrates your expertise Getting found online
Social Networking Tools
Patience is still a virtue  -  Social networking/media is about relationships which take time to build and maintain Be a friend to get a friend Know your community  Be yourself - everyone is already taken It is a dialogue  -  Monologues are for late night and traditional media  Start with the right Mental Mindset
Social Networking
200 Million Users and Growing
Small Business Page Example
Set-up the page at  http://www.facebook.com/pages/create.php Add your logo or a photo Post relevant video, photos, notes Promote it to get some fans Add links to your website or other social media profiles  Send updates to your fans Getting Started with a  Page
Get a custom URL for your personal Facebook page  i.e.  www.facebook/yourname Keep your personal page activity separate from your business fan page Encourage professional contacts to be a fan vs. a friend  Use Facebook’s Privacy Settings to control who can see what on your profile Remove photos that don’t support your personal brand   Best Practices
Social Networking
Edit Your Profile Edit Account Settings Linkedin – Where to Start?
Create Your Profile Create a compelling headline Add a picture (very important) Create Current and Past positions and Education Fill out key details but be concise Create your Summary Your chance to sell Use  Keywords  that people would search on Profile and Summary
Profile Key Points Use Status Updates Another way to stay in front of people and share thoughts Get Recommendations Personalize Web Connections Show Pertinent Links Use ‘Other’ to allow you to generate your own description Claim your name Personalize your URL
Social Networking
Why  ?  Listen to the conversation  About your industry, specialty or company Build relationships and grow your network  Like minded individuals People interested in your products and services Amplify your message  Share Content  Promote events
How to get started with  ?  Pick a name (twitter handle)  Create your profile –  Add some personality  Link to your primary Home Base  (website, blog, Linkedin profile, Facebook page)  Download Tweetdeck or equivalent  So Twitter makes sense to you sooner than later  Follow people (http://twitter.com/search, http://twellow.com )  Friends People with similar interests People who could be interested in buying what you sell Listen first  Tweet second  To engage others in a conversation that isn’t “you” centric  About topics/information relevant to your target audience/personal brand
Start with the right mental mindset  Profiles Claim your name Fully complete a profile for your “home base” plus one other social networks  Consistency counts with profile names, photos, etc. Generally listen first, engage second Be authentic; “faking it” is never a good strategy  Social Networking Best Practices
Social Media Tools
Putting the Social in Media Radio Broadcast TV Newspapers
Create content to tell a story Written Articles, E-books, Blogs, Slideshare Audio Podcast, Teleclass Visual Picture sharing, Slideshare Video Youtube, Webinar, V-cast Live Presentations, Workshops
Then share it
Social Media Best Practices  Remember the Social Media Mindset before you start  Always keep your target audience in mind when  creating content Serve your audience first by providing meaningful content, tips, advice Ask yourself is it relevant to my target?  Link between your social media sites Stay on message with your category of interest  Be transparent – it is critical to building trust
Five ways to use Social Media to find a job or client Social Media Listen  to relevant industry conversations  Tools:  Google Alerts, Twitter Research  prospective employers and prospects Tools: Linkedin, Twitter  Network  with friends and colleagues Tools: Facebook, Twitter, Linkedin  Find  people in your field Tools: Twitter, Linkedin  Share  your expertise  Tools:  YouTube, Flickr, Slideshare, etc.  Photo credit: www.attcnetwork.org/images/mainphoto_find.jpg
Google yourself to get a baseline on your online visibility Set-up a Google Alert on your name Get a professional head shot taken  Pick a home base online:  Facebook (Fan Page) or Linkedin  Linkedin Group: Social Media for interior design  Social Networking Site for Interior Design:  www.avaliving.com Put the URL for your website or Social Networking “home base” in your email signature line Share your portfolio of work  Ask yourself what content can you create and share relevant to your target audience. Reserve a URL in your name:  www.yourname.com Next Steps
Live it inside, Tell it outside, and  People will LISTEN   Your brand is your story!
Linkedin.com/in/AliciaFalcone Twitter.com/AliciaFalcone [email_address] www.thebrandatwork.com   Thank You!  “ A brand WORKS when the stories you tell about yourself are the same stories others tell about you  What stories are people telling about you? “  ~Alicia Falcone

J C C C Interior Design Presentation

  • 1.
    Introduction to Personal Branding and Social Media
  • 2.
    How do youmake people feel?
  • 3.
    “ People willforget what you said. People will forget what you did, but people will never forget how you made them feel. ~Maya Angelou Something to think about
  • 4.
    A brand is the sum of the all the perceptions and emotions about a product, or service that live inside a customer’s mind. The definition of a brand
  • 5.
    This is aproduct
  • 6.
  • 7.
    This is abrand Photo Credit: ant.sillydog.org/blog/pic/cult_of_mac_400x503.jpg Photo Credit: farm2.static.flickr.com/1093/653566351_2ce5d0. A brand is a promise of value
  • 8.
    A product ismade; a brand is made up of trust and relationships . A service is a value delivered; a brand is a personality. A product is sold by a merchant and a service delivered by a consultant; A brand is bought by a customer . A product or service can be easily copied by a competitor; a brand is unique. How a Product or Service differ from a Brand
  • 9.
    The Good News…A brand can be a business person’s best friend The Bad News…. Or Not The reality…. you have one (like it or not)
  • 10.
    People we recognizeby first name alone? The soda we drink The car we drive The computer we use We choose, use and engage with brands every day
  • 11.
    Visible representations ofbrands are everywhere
  • 12.
    Your Customers Do! Without their perceptions and emotions in their heads, all you have is a product or service . You DON’T own your brand
  • 13.
    People buy fromwho they KNOW, LIKE and TRUST! This is important because of a simple truth: Driven by the following activities Marketing PR Sales Business Development The brand influences the perceptions and emotions that cause people to “like and trust” you
  • 14.
    The idea thatbusiness is strictly a numbers affair has always struck me as preposterous. For one thing, I’ve never been particularly good at numbers but I think I’ve done a reasonable job with feelings. And, I’m convinced it is feelings and feelings alone that account for the success of the Virgin brand in all of it myriad forms.” Richard Branson Branson on Branding
  • 15.
    A Personal Branddefinition The perceptions and emotions maintained by someone else other than you describing the total experience of having a relationship with YOU
  • 16.
  • 17.
    Your role asMarketing Officer of Brand YOU To steer, shepherd, direct and inspire these perceptions and emotions so that they align with your vision for your brand and your goals for your career.
  • 18.
    “ The goodnews, and it is largely good news, is that everyone has a chance to stand out. Everyone has a chance to learn, improve and build up their skills. Everyone has a chance to be a brand worthy of remark. “ ~Tom Peters Tom Peters on Personal Brands
  • 19.
    Why you needa Personal Brand? HERE
  • 20.
    We all areFree Agents in this new economy
  • 21.
    Creates differentiation APersonal Brand helps those buying what you’re selling to choose you Increases your visibility Social Media is a big driver behind the recent growth in Personal Brands Shortens sales cycles Speeds up the process for people to know, like and trust you Improves confidence Gets you in the right “mindset” Supports your goals and objectives A good brand is developed at a strategic level and executed (and lived) daily in the details A Personal Brand
  • 22.
    Company Brand PersonalBrand Brand Attribute(s) Brand Promise Brand Identity Change Fast, accurate, search results Charismatic, Great Orator Locate things Personal and Company brands have similar elements
  • 23.
    There are threeequal elements of a Personal Brand Value Identification Value Communication Value Delivery
  • 24.
    Value Identification startswith introspection What are your goals? What do you value? What do you like to do? What are your personal drivers? What are you known for knowing? What do others value in you? What are you most proud of? What do you do that adds remarkable, measurable, distinguishable value?
  • 25.
    And includes listeningto how others experience you How do others experience you? What do people compliment you on? What about you makes people stop, watch and say WOW? Photo Credit: farm2.static.flickr.com/1213/1389750548_4c24c...
  • 26.
    And identifying whoneeds what you sell Photo Credit: www.andreasbard.com/goals2007.jpg What is important to your target audience? What keeps them up at night? How can do you deliver a unique solution to them?
  • 27.
    Driven Easy GoingPersistent Self Starter Energetic Punctual Trustworthy Likeable Diligent Detail Oriented Results Driven Organized Creative Hilarious Facilitator Prolific Adaptable Adaptable Helpful Strategic Thoughtful Motivated Continuous Learner Quick Study Innovative Dynamic Reliable Organized Efficient Methodical Consistent Choose ones that are authentic for you and relevant to your goals and audience Genuine What are your brand attributes?
  • 28.
    And end withyour brand promise Finish with a written, one-sentence Brand Promise that describes: The value you offer Who it is intended for Your differentiation Make sure it is short, simple, easy to memorize and understand A Good Brand Promise provides focus for decision making and helps you prioritize work and marketing activities Photo credit: 3.bp.blogspot.com/_WDdUbuPoIjI/SldWLxw-gvI/AA
  • 29.
    Value Communications startswith a plan Choose communication vehicles to reach your target audience AND play to your strengths Use your brand attributes to develop key messages that communicate your unique value proposition Develop a timeline to implement that supports constancy in your communications Photo Credit: www.fuzzone.com/blog/wp-content/uploads/2009/... Bio & Resume Social Media Public Speaking Volunteer Articles Networking Brand Communications Wheel
  • 30.
    Consistently walking yourtalk is key to Value Delivery Design processes and implement habits that align with your brand attributes Use your brand promise as a decision making tool for your work, time-management, marketing, etc. Get regular feedback to document your value delivery Photo Credit: MarzanaMax - Flickr Social Media
  • 31.
    Use the threebrand principles to tie it all together Photo Credit: MarzanaMax - Flickr Social Media Take the time to bring clarity in what sets you apart Consistently deliver predictable value Be constantly visible to your target audience
  • 32.
    The number ofinternet devices 1,000 in 1984 1,000,000 in 1992 1,000,000,000 in 2008 Did you know
  • 33.
    The years ittook to reach and audience of 50 million Did you know Radio – 38 years Television – 13 years Internet – 4 years Facebook – 2 years
  • 34.
    At 200+ MillionProfiles Facebook is larger than the country of Brazil! Did you know Brazil
  • 35.
    There are 31 billion searches on Google every month Did you know In 2006 there were only 2.7 billion
  • 36.
    You ARE being“Googled” so why not manage Brand “You”? People are searching for YOU! Of course, you know
  • 37.
    So you needto be found online has replaced this This
  • 38.
    Word of Mouthis the largest influence on purchase decision Word of Mouth Is now powered by Social Media
  • 39.
    Start with thebig picture What do you want to accomplish? Who is your target audience? What are the right tools? Pick a home base Linkedin, Facebook, Blog, Website Reserve your name URL ( www.yourname.com ) Add other social media outposts that align with your goals Build your online network Share content that demonstrates your expertise Getting found online
  • 40.
  • 41.
    Patience is stilla virtue - Social networking/media is about relationships which take time to build and maintain Be a friend to get a friend Know your community Be yourself - everyone is already taken It is a dialogue - Monologues are for late night and traditional media Start with the right Mental Mindset
  • 42.
  • 43.
    200 Million Usersand Growing
  • 44.
  • 45.
    Set-up the pageat http://www.facebook.com/pages/create.php Add your logo or a photo Post relevant video, photos, notes Promote it to get some fans Add links to your website or other social media profiles Send updates to your fans Getting Started with a Page
  • 46.
    Get a customURL for your personal Facebook page i.e. www.facebook/yourname Keep your personal page activity separate from your business fan page Encourage professional contacts to be a fan vs. a friend Use Facebook’s Privacy Settings to control who can see what on your profile Remove photos that don’t support your personal brand Best Practices
  • 47.
  • 48.
    Edit Your ProfileEdit Account Settings Linkedin – Where to Start?
  • 49.
    Create Your ProfileCreate a compelling headline Add a picture (very important) Create Current and Past positions and Education Fill out key details but be concise Create your Summary Your chance to sell Use Keywords that people would search on Profile and Summary
  • 50.
    Profile Key PointsUse Status Updates Another way to stay in front of people and share thoughts Get Recommendations Personalize Web Connections Show Pertinent Links Use ‘Other’ to allow you to generate your own description Claim your name Personalize your URL
  • 51.
  • 52.
    Why ? Listen to the conversation About your industry, specialty or company Build relationships and grow your network Like minded individuals People interested in your products and services Amplify your message Share Content Promote events
  • 53.
    How to getstarted with ? Pick a name (twitter handle) Create your profile – Add some personality Link to your primary Home Base (website, blog, Linkedin profile, Facebook page) Download Tweetdeck or equivalent So Twitter makes sense to you sooner than later Follow people (http://twitter.com/search, http://twellow.com ) Friends People with similar interests People who could be interested in buying what you sell Listen first Tweet second To engage others in a conversation that isn’t “you” centric About topics/information relevant to your target audience/personal brand
  • 54.
    Start with theright mental mindset Profiles Claim your name Fully complete a profile for your “home base” plus one other social networks Consistency counts with profile names, photos, etc. Generally listen first, engage second Be authentic; “faking it” is never a good strategy Social Networking Best Practices
  • 55.
  • 56.
    Putting the Socialin Media Radio Broadcast TV Newspapers
  • 57.
    Create content totell a story Written Articles, E-books, Blogs, Slideshare Audio Podcast, Teleclass Visual Picture sharing, Slideshare Video Youtube, Webinar, V-cast Live Presentations, Workshops
  • 58.
  • 59.
    Social Media BestPractices Remember the Social Media Mindset before you start Always keep your target audience in mind when creating content Serve your audience first by providing meaningful content, tips, advice Ask yourself is it relevant to my target? Link between your social media sites Stay on message with your category of interest Be transparent – it is critical to building trust
  • 60.
    Five ways touse Social Media to find a job or client Social Media Listen to relevant industry conversations Tools: Google Alerts, Twitter Research prospective employers and prospects Tools: Linkedin, Twitter Network with friends and colleagues Tools: Facebook, Twitter, Linkedin Find people in your field Tools: Twitter, Linkedin Share your expertise Tools: YouTube, Flickr, Slideshare, etc. Photo credit: www.attcnetwork.org/images/mainphoto_find.jpg
  • 61.
    Google yourself toget a baseline on your online visibility Set-up a Google Alert on your name Get a professional head shot taken Pick a home base online: Facebook (Fan Page) or Linkedin Linkedin Group: Social Media for interior design Social Networking Site for Interior Design: www.avaliving.com Put the URL for your website or Social Networking “home base” in your email signature line Share your portfolio of work Ask yourself what content can you create and share relevant to your target audience. Reserve a URL in your name: www.yourname.com Next Steps
  • 62.
    Live it inside,Tell it outside, and People will LISTEN Your brand is your story!
  • 63.
    Linkedin.com/in/AliciaFalcone Twitter.com/AliciaFalcone [email_address]www.thebrandatwork.com Thank You! “ A brand WORKS when the stories you tell about yourself are the same stories others tell about you What stories are people telling about you? “ ~Alicia Falcone