1. LENIE SILAGAN PORINAS
Bader Pharmacy Building Flat 1 Karama
Mobile No: 0551149587
E-mail Address:lenieporinas@gmail.com
PROFESSIONAL GOALS: Seekingapositionwhere extensive experience will be further
developed and utilized. Continue to grow in leadership and knowledge excelling at work.
Broaden my working skills, and contribute to the advancement and growth of the company.
CAREER PROFILE:
Detail-oriented,efficientand organizedprofessional with experience inbankingand
finance
Possessstronganalytical andproblemsolvingskills,withthe abilitytomake well
thoughtout decisions.
SkilledinusingMicrosoftOffice ProgramslikeWord, Excel andPowerpoint.
Highlytrustworthy,discreetandethical.
Resourceful inthe completionof projects,effective atmulti-tasking.
Superiorcommunicationsandinterpersonal skills,multitaskingwithanabilitytointeract
witha wide range of people
WORK EXPERIENCE
AL ROSTAMANI INTERNATIONAL EXCHANGE, CashierRemittance
( February 24, 2014 – December6, 2015)
Acceptance and physical tallying of cash .
Extending superior customer service /attending to customer queries complaints
Collecting proper and required documents from customers
Preparation of all types of remittance application including MoneyGram
Handling payment of MoneyGram and Inter Emirates Fund Transfer .
Cross Selling various products to customers
Providing leads to business growth
Assist and maintain service relations with customers
Providing quality responses to customer contacts in person, telephone & email
Dealing with enquiries & answering calls from new and existing customers.
2. Givingcustomersinformationaboutcompaniesservicesandproducts
Assistingthe backoffice departmentsforanyfollow-upsorquerieswithcustomers.
OrientExchange Co. LLC, Cashier Remittance,November14, 2011-November 14, 2013
Responsible for carrying out FX transactions on a day-to-day basis in accordance
with Central Bank and Anti-Money Laundering guidelines.
Responsible for the timely buying and selling of foreign currencies.
Recommends competitive foreign exchange rates to clients based on market
performance.
Salary disbursement for WPS (Wages Payment System) for employees.
Issuing Demand Drafts, Identifying and Authorizing large amount of funds.
Receiving and payment of Western Union transactions and bank transfers.
Extending customer service as well as attending customer complaints and
queries.
Marketing the company’s products and services.
Carrying out filing as is required.
BDO Universal Bank (www.bdo.com.ph)
Paseode Roxascor. Gil puyat,Makati City
Last Position: Bank Teller,February2, 2009 – October 13, 2011
Receive andcountworkingcashat beginningof shift.
Identifycustomers,validate andcashchecks.
Acceptcash and chequesfordepositandcheckaccuracy of depositslip.
Processcash withdrawals.
Performspecializedtaskssuchaspreparingcashier'schecks,personal moneyorders,
issuingtraveler'schecksandexchangingforeigncurrency.
Performservicesforcustomerssuchasorderingbankcards and checks.
Receive andverifyloanpayments,mortgage paymentsandutilitybillpayments.
Recordall transactionspromptly,accuratelyandincompliance withbankprocedures.
Balance currency,cash and checksincash drawerat endof each shift.
Answerinquiriesregardingcheckingandsavingsaccountsandotherbankrelated
products.
Attempttoresolve issuesandproblemswithcustomer'saccounts.
Initiate openingnewaccounts.
Explain,advise onandpromote bankproductsandservicestocustomers.
Started Position: Accounting Assistant
Balancingandensuringthe correctnessof bankingtransactions.
Makes andchecks necessarycalculations.
3. Performclerical dutiessuchassortingmail,filingandtyping,operatesvarietyof general
office equipment.
Sorts documentsandpostsdebits/creditstoproperaccount.Balancesentriesand
makesnecessarycorrections.
Compilesroutinenumerical informationforreportpurposesbyhandor byrunning
routine recurringreportsoninternal computerrecords.
Moneyline LendingInvestorsCorp.,Accounting Assistant,Jan. 1, 2006 – Jan. 28, 2009 TPI
BuildingEdsa cor Harvard Sts. Brgy. Pinagkaisahan, Makati City
Encodingand Processingof Loans.
Issuance of Cheque forsuccessful loansandbillingstatementsuchasmeralco,maynilad
or any billsthatthe companyisobligedtopay
Printingof Cheque Vouchers.
Fillingof TransactionDocuments.
Updatingbranch of Status of the loansof theircustomers/lenders.
Checkthe accuracy of pettycash for pettycash voucherapplication
Jollibee FoodsCorporation,Dining/CounterCrew,July1,2004 – August1, 2006 AlturasMall
and Marcela Branch,Tagbilaran,Bohol
AssistCustomersontheirOrders.
Act as a cashiertake theirordersissue receipts.
Checkingif there are enoughstocksof foods/meals.
Attentivelymonitoringthe ordersof the customers.
Holy Name University,StudentAssistant,May 1, 2002 – March 26, 2006
Lessage St.CPG Avenue,TagbilaranCity,Bohol
AssistRegistarsoffice indoingadministrative work.
AssistStudentsduringenrollment.
HIGHEST EDUCATION
College: HolyName University(2001- 2006)
Lessage St.CPG Avenue, TagbilaranCity,Bohol
Bachelorof Science inCommerce
Major in ManagementAccounting
4. PERSONAL INFORMATION
Age : 31
Gender : Female
Birthdate : October30, 1984
Civil Status : Single
Nationality : Filipino