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Learning to Build
a demand-based approach to
building
Bob Moesta
Founder & CEO - The Re-Wired Group
Adjunct Lecturer – The Kellogg School of Management @
Northwestern University
Tuesday, September 28, 2021 © Bob Moesta 2021 2
JTBD
Detroit
3500
About
Bob
Tuesday, September 28, 2021 © Bob Moesta 2021 3
3500 + Products & Services
Innovators & Entrepreneurs I have worked with (My Mentors)
I Have 35 Years of
Notebooks On Innovation
& Creating Things
Learning to Build:
5 Bedrock Skills of Innovators and Entrepreneurs
The Five Skills of Innovators and Entrepreneurs
Uncovering Demand Causal Structures Prototyping to Learn Making Tradeoffs
Empathetic Perspective
The Five Skills of Innovators and Entrepreneurs
Uncovering Demand Causal Structures Prototyping to Learn Making Tradeoffs
Empathetic Perspective
Empathetic
Perspective:
How To See The
World
BE THE MOLECULE – Rear View Mirror
BE THE MOLECULE – Rear View Mirror
The Five Skills of Innovators and Entrepreneurs
Uncovering Demand Causal Structures Prototyping to Learn Making Tradeoffs
Empathetic Perspective
Uncovering
Demand:
How PEOPLE
WORK
The struggling moment is the seed for all innovation.
SUPPLY V. DEMAND
SUPPLY V. DEMAND
Uncovering
Demand:
How PEOPLE
WORK
Progress is Caused: JTBD Forces of Progress
Tuesday, September 28, 2021 © Bob Moesta 2021 17
A
(The Old Way)
B
(The New Way)
The Five Skills of Innovators and Entrepreneurs
Uncovering Demand Causal Structures Prototyping to Learn Making Tradeoffs
Empathetic Perspective
Causal
Structures:
How Things
Work
How Do You Frame Your System?
System
Inputs
Actions
Outputs
Customers
Outcomes
USING RIGHT TO LEFT THINKING TO CREATE
System
Inputs
Actions
Outputs Customers
Outcomes &
Struggling
Moments
Causal
Structures:
How Things
Work
The Five Skills of Innovators and Entrepreneurs
Uncovering Demand Causal Structures Prototyping to Learn Making Tradeoffs
Empathetic Perspective
Prototyping
to learn:
How to Learn
Red-Line Development - Proving
Green Line Development - Learning
“Contrast to
Create Meaning”
The Five Skills of Innovators and Entrepreneurs
Uncovering Demand Causal Structures Prototyping to Learn Making Tradeoffs
Empathetic Perspective
Making
Tradeoffs:
HOW TO PUT
IT TOGETHER
Making
Tradeoffs:
HOW TO PUT
IT TOGETHER
The Five Skills of Innovators and Entrepreneurs
Empathetic Perspective Causal Structures Prototyping to Learn Making Tradeoffs
Uncovering Demand
SUPPLY V. DEMAND
Cause & Effect – (5 W’s & 2 H’s)
(Who, What, When, Where, Why, How & How much?)
What, How and How Much
(Business Model, Technology and Operations)
Who, When, Where & Why
(Progress = Context & Outcomes)
Design Requirements
System Requirements
Empathetic Perspective
Uncovering Demand
Causal Structures
Prototyping to Learn
Making Tradeoffs
USING ALL FIVE SKILLS: A CASE STUDY
Causal Structures
Uncovering Demand
Prototyping to Learn
Making Tradeoffs
Empathetic Perspective
Ryan Singer – The Writing of “Shape-up”
JTBD Interview – Why Come?
Shaping, Betting and Building
https://basecamp.com/shapeup
HOW DID RYAN DO?
+345,000 Unique Visitors in less than 90 days
+ 10,000 Downloads in the last 30 days
All with no marketing.
Make PDF Available
Practicing the five skills
• You already possess these skills
and use them everyday -
• Identify which skills you need to
continue to develop
• Practice one skill at a time and
go deeper and deeper
• Apply the skills not only work
but in your own everyday life
Tuesday, September 28, 2021 © Bob Moesta 2021 45
DEMAND-Side Sales & Learning to Build
Thank You
Bob Moesta
@bmoesta
bmoesta@rewiredinc.com
Tuesday, September 28, 2021 © Bob Moesta 2021 47

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