Learning and Development standards 30 may 2018
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The South African Learning & Development Standards: A Guideline for Best Practice by Marius Meyer
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Learning and Development standards 30 may 2018
- 1. The South African Learning & Development Standards: A Guideline for Best Practice Marius Meyer 30 May 2018 @mariusSABPP @SABPP1 @sabpp_1
- 2. Agenda • L&D Standards & Audit Update • Professional Practice Standards (Phase 2) • Role of L& D in business success • Conclusion
- 4. Relevance of learning models Does the traditional learning process model work in the dynamic work environment requiring continuous change, flexibility and realignment? Needs analysis Design Facilitation Evaluation Skills Transfer
- 5. Skills Development is not a quick fix!
- 6. How effective is your L&D function to drive business performance? Very effective - Excellent Effective - Good Average Below average Poor
- 7. The bad news about training Only 8-15% of training is transferred to the workplace.
- 8. TraPlane landing in Hudson River 2009 about competence Reporter: How did you do it? “I think it was my training.” Capt Chesley Sullenberger
- 9. HR Standards Files 13 standards (2013) 25 standards (2014)
- 10. BUSINESS STRATEGY – HR BUSINESS ALIGNMENT Strategic HRM Talent Management HR Risk Management HR ARCHITECTURE I HR VALUE & DELIVERY PLATFORM Work- force planning Learning & Deve- lopment Perfor- mance Mana- gement Reward & Recogni- tion Em- ployee wellness Employ- ment Rela- tions Organi- sation Deve- lopment HR Service Delivery HR Technology (HRIS) Prepare Imple- ment Review ImproveHR MEASUREMENT HR Audit: Standards & Metrics HRCOMPETENCIES © SABPP HR MANAGEMENT SYSTEM STANDARDS
- 11. BUSINESS STRATEGY – HR BUSINESS ALIGNMENT Strategic HRM 49 Talent Management 37 HR Risk Management 54 FUNCTIONAL & CROSS FUNCTIONAL HR VALUE CHAIN HR VALUE & DELIVERY PLATFORM Work- force Planning 48 Learning 53 Perfor- mance 52 Reward 56 Well- ness 59 ERM 61 OD 45 HR Service Delivery 49 HR Technology (HRIS) 49 Prepare Imple- ment Review ImproveMEASURING HR SUCCESS 41 HR Audit: Standards & Metrics HRCOMPETENCIES AUDITED RATINGS – OVERALL AVERAGE (39 companies audited)
- 12. 3 Components of a Standard Element How can we make it work in practice? Application What do we want to achieve? Objectives What is it? Definition
- 13. LEARNING & DEVELOPMENT DEFINITION Learning and development is the practice of providing occupationally directed and other learning activities that enable and enhance the knowledge, practical skills and work place experience and behaviour of individuals and teams based on current and future occupational requirements for optimal organisational performance and sustainability. SABPP (2013)
- 14. LEARNING AND DEVELOPMENT PROCESS Integrated L&D approach & programmes Structure & capability of L&D resources MONITOR & EVALUATE Business strategy & plans External trends Knowledge managementSkills develop- ment legislation Current compet- encies
- 15. L&D Audit Evidence L&D Requirements Type of Evidence Sources of Evidence Competent workforce which builds organisational capability – develop new knowledge and skills Documents – skills needs Documents – competencies Employee engagement surveys Interviews – mgt/staff HR/HRD professionals Line managers Employees Focus L&D plans on ability to perform to achieve org objectives - measure Documents – L&D performance management WSP and ATR Measuring L&D impact Interviews with line mgt HR/HRD professionals Line managers Support skills development and EE and limit skills shortages WSP and ATR EE Plan and Report Analysis of skills gaps/plans HR/HRD professionals Line managers Employees Create learning culture – competencies/behaviour Evidence of processes to capture critical knowledge HR/HRD professionals Line managers Capture and enhance knowledge Continuous improvement HR/HRD professionals Line managers
- 16. What the Auditors are looking for? Positive trend in results? Sustainable? Targets met? External benchmarks? Approach vs results? Quality of results Across whole organisation? Up and down the organisation? Extent of application Sound? Systematic? Integrated? Reviewed & updated? Quality approach
- 17. HR Professional Practice Standards • Absenteeism management • Career management • Coaching & mentoring • Collective bargaining • Disciplinary procedure • Dispute resolution • Diversity management • Grievance procedure • Leadership development • Learning design • Learning evaluation • Learning needs analysis • On-boarding • Organisation design • Performance appraisals • Recruitment • Remuneration benchmarking • Selection • Succession planning L&D
- 18. Workplace Learning System EMERGENT ECOSYSTEM TRANSCENDENT Structured onboarding Structured work experience Performance help Targeted learning Improvement Support learning of others Share how updated Learning networks Clear development pathway Participate in organisational processes Integrate learning with business processes and events Participate in learning circles Participate in team-based work Develop team members Support the development of learning networks Participate in external bodies/associations Refine organisational practices Talent feeder systems Improvement projects Gap between practitioners and experts small Learning processes in personal & business learning Influence profession Keep up to date
- 19. Let us use learning as a catalyst for change
- 20. Conclusion The L&D Standards focus on professionalising L&D in South Africa. The L&D Standards usher in a new period of institutionalising L&D as a best practice for sound HR professionalism in organisations. As L&D practitioners you are the specialists who can make this change successful. Let us build a great L&D function aligned to business strategy and National L&D Standards at your organisation.
- 21. We set HR standards! professional@sabpp.co.za or registrations@sabpp.co.za (Professional Registration) executiveoffice@sabpp.co.za (CEO office) marius@sabpp.co.za (CEO & Strategy inputs) xolani@sabpp.co.za (COO) hrstandards@sabpp.co.za (HR Standards) hraudit@sabpp.co.za (HR Audits) naren@sabpp.co.za (Learning & Quality) events@sabpp.co.za (Events & HR Standards files) Website: www.sabpp.co.za Blog: hrtoday.me Tel: 011 045-5400 or (010) 007 5906