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HR STANDARDS ASSESSMENT TOOLS:
THE NATIONAL FRAMEWORK ON HR
PROFESSIONALISM
Marius Meyer
23 July 2015
@SABPP1
Future of HR: creating world-
class HR functions
A G E N D A
• Introduction – context of professionalism
• National HR Competency Model
• Overview of HR Standards Journey
• HR Professional Practice Standards
• HR Auditing
• Conclusion
Maslow’s needs in 2015
FOLLOW US ON :
@SABPP1 SABPP
@siphiwemoyo Chairman
@mariussabpp CEO
@xolani_mawande COO
@Future_of_HR TopCo
@Careers24Jobs Careers24
#HRstandards2015
Breaking News:
SABPP HR Professionals are now
Commissioners of Oaths!
Thank you!
Advocate Michael Masutha, Minister of Justice & Correctional Services
The role of HR …
SABPP Professional Values
RESPONSIBILITY
I
RESPECT
INTEGRITY
COMPETENCE
SOUTH AFRICAN HR COMPETENCY MODEL
STRATEGY
TALENT
MANAGEMENT
HR GOVERNANCE, RISK,
COMPLIANCE
ANALYTICS & MEASUREMENT
HR SERVICE DELIVERY
5 HR
CAPABILITIES
LEADERSHIP & PERSONAL CREDIBILITY
ORGANISATIONAL CAPABILITY
SOLUTION CREATION & IMPLEMENTATION
INTERPERSONAL & COMMUNICATION
CITIZENSHIP FOR FUTURE: INNOVATION, TECHNOLOGY, SUSTAINABILITY
CORE
COMPETENCIES
HR & BUSINESS KNOWLEDGE
DUTY TO SOCIETY
ETHICS
PROFESSIONALISM
4
PILLARS
Professional registration levels
• M/D degree + 6 years top level experience
• LoW = executive level
MHRP
(Master)
CHRP
(Chartered)
• Degree/ND + 3 years experience
• LoW = middle management
HRP (Professional)
HRA (Associate)
• Certificate + 1 year
experience
• LoW = entry
HRT (Technician)
• Hons degree + 4 years sr experience
• LoW = senior management
• 2 year dip + 2 years experience
• LoW = junior level
What are standards really?
• A level of acceptable quality
• Good enough in terms of professionalism
• What is good or normal or usual
• A guideline for practice
• A foundation for reasonable expectations
and sound judgement
• A basis for measurement (M&E)
468 HR Leaders developing
HR Standards for South Africa
HR Professionalism Priorities
BUSINESS STRATEGY – HR BUSINESS ALIGNMENT
Strategic
HRM
Talent
Management
HR Risk
Management
HR ARCHITECTURE
I
HR VALUE &
DELIVERY PLATFORM
Work-
force
planning
Learning
&
Deve-
lopment
Perfor-
mance
Mana-
gement
Reward
&
Recogni-
tion
Em-
ployee
wellness
Employ-
ment
Rela-
tions
Organi-
sation
Deve-
lopment
HR Service
Delivery
HR Technology
(HRIS)
Prepare
Imple-
ment
Review ImproveHR MEASUREMENT
HR Audit: Standards & Metrics
HRCOMPETENCIES
© SABPP HR MANAGEMENT SYSTEM STANDARD MODEL
BUSINESS STRATEGY – HR BUSINESS ALIGNMENT
Strategic
HRM
4.5
Talent
Management
4.1
HR Risk
Management
4.1
FUNCTIONAL & CROSS FUNCTIONAL HR VALUE CHAIN
HR VALUE &
DELIVERY PLATFORM
Work-
force
Planning
4.4
Learning
5.8
Perfor-
mance
5.0
Reward
4.3
Well-
ness 5.2
ERM
5.7
OD
4.7
HR Service
Delivery
5.9
HR Technology
(HRIS) 5.1
Prepare
Imple-
ment
Review ImproveMEASURING HR SUCCESS 4.2
HR Audit: Standards & Metrics
HRCOMPETENCIES
SELF RATINGS – OVERALL AVERAGE
BUSINESS STRATEGY – HR BUSINESS ALIGNMENT
Strategic
HRM
6.1
Talent
Management
4.3
HR Risk
Management
6.8
FUNCTIONAL & CROSS FUNCTIONAL HR VALUE CHAIN
HR VALUE &
DELIVERY PLATFORM
Work-
force
Planning
6.3
Learning
6.2
Perfor-
mance
6.1
Reward
6.9
Well-
ness
5.9
ERM
6.5
OD
5.6
HR Service
Delivery
5.4
HR Technology
(HRIS) 5.1
Prepare
Imple-
ment
Review ImproveMEASURING HR SUCCESS 4.3
HR Audit: Standards & Metrics
HRCOMPETENCIES
AUDITED RATINGS – OVERALL AVERAGE
HR Standards Files
13 standards (2013) 19 standards (2014)
HR Professional Practice Standards
• Absenteeism management
• Career management
• Coaching & mentoring
• Collective bargaining
• Disciplinary procedure
• Dispute resolution
• Diversity management
• Grievance procedure
• Leadership development
• Learning design
• Learning evaluation
• Learning needs analysis
• On-boarding
• Organisation design
• Performance appraisals
• Recruitment
• Remuneration benchmarking
• Selection
• Succession planning
In-house Presentations
International interest
20+ Universities
National HR Governance Strategy Alignment
HR Professional Standards:
• HRMS (13)
• HRMSAS (13)
• HRPPS (30+)
HR Products/Services:
• CPD
• Mentoring
• Professional registration
• Research
• HR Academy – QCTO
• Curriculum standards
HR Metrics:
• National HR Scorecard
• HR Service Standards
HR Auditing:
• Internal Audit
• External Audit
King IV:
HR Governance
ISO: HR
Integrated
Reporting
HR Competencies
What the Auditors are looking for?
Positive trend in
results?
Sustainable?
Targets met?
External benchmarks?
Approach vs results?
Quality of
results
Across whole
organisation?
Up and down the
organisation?
Extent of
application
Sound?
Systematic?
Integrated?
Reviewed & updated?
Quality
approach
HR Audit - Certification
1st Company Audited
“The audit process was very insightful and enlightening. It
reminded us that we need to make sure that we track every
process we execute from end to end. This allows us to be
able to constantly check and ensure that our processes stay
relevant to the business and people practice standards.”
Kholeka Ngubeni-Henderson, HR Executive
Steps
1. Orientate your HR team and management
2. Train HR team on HR standards
3. Compare current practice vs standards
4. Identify alignment and gaps
5. Fill gaps
6. Arrange for an HR audit
7. Continuous improvement
Conclusion
The National HR Standards and
Competencies have changed the face of HR
management in South Africa. The HR
Standards usher in a new period of
institutionalising people management as a
best practice for sound HR professionalism
and business impact in organisations. Thank
you for joining us on the HR
professionalisation journey. Best wishes
applying the HR standards at your
organisation.
We set HR standards!
professional@sabpp.co.za or registrations@sabpp.co.za
(Professional Registration)
executiveoffice@sabpp.co.za (CEO office)
marius@sabpp.co.za (CEO & Strategy inputs)
xolani@sabpp.co.za (COO)
hraudit@sabpp.co.za (HR Audits)
penny@sabpp.co.za (Research)
naren@sabpp.co.za (Learning & Quality)
events@sabpp.co.za (Events & HR Standards files)
Website: www.sabpp.co.za Blog: hrtoday.me
Office: 8 Sherborne Str, Parktown, South Africa
Tel: +27 11 045-5400 Fax: 011 482-4830

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HR Standards Assessment Tools: The National Framework on HR Professionalism

  • 1. HR STANDARDS ASSESSMENT TOOLS: THE NATIONAL FRAMEWORK ON HR PROFESSIONALISM Marius Meyer 23 July 2015 @SABPP1
  • 2. Future of HR: creating world- class HR functions
  • 3. A G E N D A • Introduction – context of professionalism • National HR Competency Model • Overview of HR Standards Journey • HR Professional Practice Standards • HR Auditing • Conclusion
  • 5. FOLLOW US ON : @SABPP1 SABPP @siphiwemoyo Chairman @mariussabpp CEO @xolani_mawande COO @Future_of_HR TopCo @Careers24Jobs Careers24 #HRstandards2015
  • 6. Breaking News: SABPP HR Professionals are now Commissioners of Oaths!
  • 7. Thank you! Advocate Michael Masutha, Minister of Justice & Correctional Services
  • 8. The role of HR …
  • 10. SOUTH AFRICAN HR COMPETENCY MODEL STRATEGY TALENT MANAGEMENT HR GOVERNANCE, RISK, COMPLIANCE ANALYTICS & MEASUREMENT HR SERVICE DELIVERY 5 HR CAPABILITIES LEADERSHIP & PERSONAL CREDIBILITY ORGANISATIONAL CAPABILITY SOLUTION CREATION & IMPLEMENTATION INTERPERSONAL & COMMUNICATION CITIZENSHIP FOR FUTURE: INNOVATION, TECHNOLOGY, SUSTAINABILITY CORE COMPETENCIES HR & BUSINESS KNOWLEDGE DUTY TO SOCIETY ETHICS PROFESSIONALISM 4 PILLARS
  • 11. Professional registration levels • M/D degree + 6 years top level experience • LoW = executive level MHRP (Master) CHRP (Chartered) • Degree/ND + 3 years experience • LoW = middle management HRP (Professional) HRA (Associate) • Certificate + 1 year experience • LoW = entry HRT (Technician) • Hons degree + 4 years sr experience • LoW = senior management • 2 year dip + 2 years experience • LoW = junior level
  • 12. What are standards really? • A level of acceptable quality • Good enough in terms of professionalism • What is good or normal or usual • A guideline for practice • A foundation for reasonable expectations and sound judgement • A basis for measurement (M&E)
  • 13. 468 HR Leaders developing HR Standards for South Africa
  • 15. BUSINESS STRATEGY – HR BUSINESS ALIGNMENT Strategic HRM Talent Management HR Risk Management HR ARCHITECTURE I HR VALUE & DELIVERY PLATFORM Work- force planning Learning & Deve- lopment Perfor- mance Mana- gement Reward & Recogni- tion Em- ployee wellness Employ- ment Rela- tions Organi- sation Deve- lopment HR Service Delivery HR Technology (HRIS) Prepare Imple- ment Review ImproveHR MEASUREMENT HR Audit: Standards & Metrics HRCOMPETENCIES © SABPP HR MANAGEMENT SYSTEM STANDARD MODEL
  • 16. BUSINESS STRATEGY – HR BUSINESS ALIGNMENT Strategic HRM 4.5 Talent Management 4.1 HR Risk Management 4.1 FUNCTIONAL & CROSS FUNCTIONAL HR VALUE CHAIN HR VALUE & DELIVERY PLATFORM Work- force Planning 4.4 Learning 5.8 Perfor- mance 5.0 Reward 4.3 Well- ness 5.2 ERM 5.7 OD 4.7 HR Service Delivery 5.9 HR Technology (HRIS) 5.1 Prepare Imple- ment Review ImproveMEASURING HR SUCCESS 4.2 HR Audit: Standards & Metrics HRCOMPETENCIES SELF RATINGS – OVERALL AVERAGE
  • 17. BUSINESS STRATEGY – HR BUSINESS ALIGNMENT Strategic HRM 6.1 Talent Management 4.3 HR Risk Management 6.8 FUNCTIONAL & CROSS FUNCTIONAL HR VALUE CHAIN HR VALUE & DELIVERY PLATFORM Work- force Planning 6.3 Learning 6.2 Perfor- mance 6.1 Reward 6.9 Well- ness 5.9 ERM 6.5 OD 5.6 HR Service Delivery 5.4 HR Technology (HRIS) 5.1 Prepare Imple- ment Review ImproveMEASURING HR SUCCESS 4.3 HR Audit: Standards & Metrics HRCOMPETENCIES AUDITED RATINGS – OVERALL AVERAGE
  • 18. HR Standards Files 13 standards (2013) 19 standards (2014)
  • 19. HR Professional Practice Standards • Absenteeism management • Career management • Coaching & mentoring • Collective bargaining • Disciplinary procedure • Dispute resolution • Diversity management • Grievance procedure • Leadership development • Learning design • Learning evaluation • Learning needs analysis • On-boarding • Organisation design • Performance appraisals • Recruitment • Remuneration benchmarking • Selection • Succession planning
  • 23. National HR Governance Strategy Alignment HR Professional Standards: • HRMS (13) • HRMSAS (13) • HRPPS (30+) HR Products/Services: • CPD • Mentoring • Professional registration • Research • HR Academy – QCTO • Curriculum standards HR Metrics: • National HR Scorecard • HR Service Standards HR Auditing: • Internal Audit • External Audit King IV: HR Governance ISO: HR Integrated Reporting HR Competencies
  • 24. What the Auditors are looking for? Positive trend in results? Sustainable? Targets met? External benchmarks? Approach vs results? Quality of results Across whole organisation? Up and down the organisation? Extent of application Sound? Systematic? Integrated? Reviewed & updated? Quality approach
  • 25. HR Audit - Certification
  • 26. 1st Company Audited “The audit process was very insightful and enlightening. It reminded us that we need to make sure that we track every process we execute from end to end. This allows us to be able to constantly check and ensure that our processes stay relevant to the business and people practice standards.” Kholeka Ngubeni-Henderson, HR Executive
  • 27. Steps 1. Orientate your HR team and management 2. Train HR team on HR standards 3. Compare current practice vs standards 4. Identify alignment and gaps 5. Fill gaps 6. Arrange for an HR audit 7. Continuous improvement
  • 28. Conclusion The National HR Standards and Competencies have changed the face of HR management in South Africa. The HR Standards usher in a new period of institutionalising people management as a best practice for sound HR professionalism and business impact in organisations. Thank you for joining us on the HR professionalisation journey. Best wishes applying the HR standards at your organisation.
  • 29. We set HR standards! professional@sabpp.co.za or registrations@sabpp.co.za (Professional Registration) executiveoffice@sabpp.co.za (CEO office) marius@sabpp.co.za (CEO & Strategy inputs) xolani@sabpp.co.za (COO) hraudit@sabpp.co.za (HR Audits) penny@sabpp.co.za (Research) naren@sabpp.co.za (Learning & Quality) events@sabpp.co.za (Events & HR Standards files) Website: www.sabpp.co.za Blog: hrtoday.me Office: 8 Sherborne Str, Parktown, South Africa Tel: +27 11 045-5400 Fax: 011 482-4830