The presentation discusses the national HR standards as a quality framework for high impact people management in business. It provides an overview of the HR standards journey in South Africa, including examples of specific HR standards and the development of HR professional practice standards. The presentation also covers topics like HR auditing, the importance of ethics for HR professionals, and how the standards can support consistency and quality in HR practices.
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Sabpp durban chamber 2015
1. THE NATIONAL HR STANDARDS AS A QUALITY
FRAMEWORK FOR HIGH IMPACT PEOPLE
MANAGEMENT IN BUSINESS
Marius Meyer, Chief Executive Officer: SABPP
11 June 2015
@mariusSABPP
@SABPP1
2. A G E N D A
• Introduction - context
• Overview of HR Standards Journey
• Examples of HR Standards
• HR Professional Practice Standards
(Phase 3)
• HR Auditing
• Conclusion
11. Launch of HR Ethics Book
“Congratulations to SABPP
with the launch of the HR
Ethics book, and for the
good work you are doing
to promote ethics and the
HR profession.”
Advocate Thuli Madonsela
12. SOUTH AFRICAN HR COMPETENCY MODEL
STRATEGY
TALENT
MANAGEMENT
HR GOVERNANCE, RISK,
COMPLIANCE
ANALYTICS & MEASUREMENT
HR SERVICE DELIVERY
5 HR
CAPABILITIES
LEADERSHIP & PERSONAL CREDIBILITY
ORGANISATIONAL CAPABILITY
SOLUTION CREATION & IMPLEMENTATION
INTERPERSONAL & COMMUNICATION
CITIZENSHIP FOR FUTURE: INNOVATION, TECHNOLOGY, SUSTAINABILITY
CORE
COMPETENCIES
HR & BUSINESS KNOWLEDGE
DUTY TO SOCIETY
ETHICS
PROFESSIONALISM
4
PILLARS
14. New SABPP Model: HR Voice for
Professionals
Human resource
development
Research - info
Value &
visibility
Open for
alliances
Innovation
CPD
Excel-
lence
Quality
assurance
Learning
growth &
develop-
ment
Knowledge
Self-governance Duty to society
Ethics
15. SABPP VALUE PROPOSITION:
Products/Services to advance HR profession
RECOGNITION =
PROFESSIONAL STATUS
RESOURCES =
PRODUCTS/SERVICES
RESEARCH =
INFORMATION
• Professional registration
• NLRD Upload (SAQA)
• Commissioners of Oaths
• Awards
• Advocacy
• HR Assessors/Moderators
registration
• Accreditation of providers
• University accreditation
• HR Competency Model
• HR Standards
• Social media discussions
• Knowledge Centre
• Booklets/DVDs
• Guides/toolkits
• Charts/posters
• Fact sheets
• One-stop info
• Updates (laws, trends)
• Ethics help-line
• Newsletters
• Website
• HR Internships/jobs
• HR policies
• Mentoring
• Workshops/seminars
• Access to alliances
• Event/product discounts
• CPD
• Students
• Research papers
• Position papers
• Books
• Articles
• Cases
• Benchmarking
• Magazines
• Labour market
information
16. Marius Meyer, SABPP CEO receiving the SAQA certificate of
professional body recognition from the Minister of Higher Education
and Training, Dr Blade Nzimande.
17. Professional registration levels
• M/D degree + 6 years top level experience
• LoW = executive level
MHRP
(Master)
CHRP
(Chartered)
• Degree/ND + 3 years experience
• LoW = middle management
HRP (Professional)
HRA (Associate)
• Certificate + 1 year
experience
• LoW = entry
HRT (Technician)
• Hons degree + 4 years sr experience
• LoW = senior management
• 2 year dip + 2 years experience
• LoW = junior level
18. Big 5 Standards Milestones
1. National HR Competency Model (2012)
2. National HR Standards (2013)
3. HR Audit Framework (2014)
4. HR Ethics Book (2015)
5. HR as Commissioners of Oaths (2015)
21. Why a national HR Standard?
• We need to improve the quality of HR
practice.
• HR will not be seen as a true profession
without standards.
• Inconsistencies – practices, sites, business
units, companies, industries.
• Too many bad examples of things going
wrong – Marikana, Medupi.
• Raising the bar for the HR profession and
business impact.
22. What are standards really?
• A level of acceptable quality
• Good enough in terms of professionalism
• What is good or normal or usual
• A guideline for practice
• A foundation for reasonable expectations
and sound judgement
• A basis for measurement (M&E)
29. LEADERSHIP DEVELOPMENT PROCESS
FEEDBACK AND REVIEW
LD STRATEGY
DOCUMENT
IMPLEMENTATION
PROCESS
(Document & flow)
LEADERSHOP
COMPETENCY
FRAMEWORK
DOCUMENT
INTERVENTION
DESIGN AND
SELECTION
Formal academic
programmes
Personal leadership
effectiveness
development
Coaching/mentoring
internal & external
Speakers
COMMUNICATE
WITHIN
ORGANISATION &
TO INDIVIDUALS
ABOUT WHAT IS
PLANNED
IMPLEMENT
INTER-
VENTIONS
IDENTIFICATION
Who are current &
potential leaders
Assessment and gap
analysis according to
competency
framework
Career path, career &
succession planning
Assessment/profiling
including
team/individual/divisi
on effectiveness
38. 3 Components of a Standard Element
How can we make it
work in practice?
Application
What do we want to
achieve?
Objectives
What is it?
Definition
39. STRATEGIC HR
MANAGEMENT STANDARD
DEFINITION
Strategic HR Management is a systematic
approach to developing and implementing
long-term HRM strategies, policies and plans
that enable the organisation to achieve its
objectives.
SABPP (2013)
❶
40. STRATEGIC HRM PROCESS
Framework of
HR policies &
programmes
Environmental
scan (PESTL)
HR structure, service
model and capability
development
People strategy
HR
strategic
agenda
Organisation’s
strategic intent
HR
strategic
agenda
HR
business
plan
People
strategy
Allocate roles &
responsibilities
(line/HR/support
functions)
MONITOR &
EVALUATE
45. National HR Governance Strategy Alignment
HR Professional Standards:
• HRMS (13)
• HRMSAS (13)
• HRPPS (30+)
HR Products/Services:
• CPD
• Mentoring
• Professional registration
• Research
• HR Academy – QCTO
• Curriculum standards
HR Metrics:
• National HR Scorecard
• HR Service Standards
HR Auditing:
• Internal Audit
• External Audit
King IV:
HR Governance
ISO: HR
Integrated
Reporting
HR Competencies
46. Achieving Certification is a
Milestone on a Journey
Improvement Plans
CPD
Case studies
Post Audit
Assign audit team
Conduct audit
Close out meeting
Audit report and
findings
Certification (or not)
Audit
Prepare HR Team
Brief Line
Management
Self-Assessment Tool
Address gaps
Build competencies
Pre-audit
47. What the Auditors are looking for?
Positive trend in
results?
Sustainable?
Targets met?
External benchmarks?
Approach vs results?
Quality of
results
Across whole
organisation?
Up and down the
organisation?
Extent of
application
Sound?
Systematic?
Integrated?
Reviewed & updated?
Quality
approach
49. 1st Company Audited
“The audit process was very insightful and enlightening. It
reminded us that we need to make sure that we track every
process we execute from end to end. This allows us to be
able to constantly check and ensure that our processes stay
relevant to the business and people practice standards.”
Kholeka Ngubeni-Henderson, HR Executive
50. Steps
1. Orientate your HR team and management
2. Train HR team on HR standards
3. Compare current practice vs standards
4. Identify alignment and gaps
5. Fill gaps
6. Arrange for an HR audit
7. Continuous improvement
52. Conclusion
The National HR Standards have changed the
face of people management in South Africa.
The HR Standards usher in a new period of
institutionalising people management as a
best practice for sound HR professionalism
and business impact in organisations. Thank
you DCCI for the invitation to your HR Forum.