HR STANDARDS AND COMPLIANCE
8 June 2017
HR BUSINESS PARTNER CONFERENCE
Marius Meyer
@SABPP1 @sabpp_1
Compliance is about 4 things
L R C S
Performance vs compliance
Source: Kevin Carter
The principle of compliance
Play the game by the rules.
POSITIONING GRC IN COMPANIES:
ROLE OF MANAGERS
• E T H I C S
GOVER-
NANCE
RISK
COM-
PLIANCE
LEADERSHIP
MANAGEMENT
CULTURE
CONTROLS
Compliance to protect
LIFE IS ABOUT RISKS – THE HUMAN LIFE CYCLE
FIRST 20 YEARS
1 – 18 years
19 – 21 years
MIDDLE 40 YEARS
Death
Before birth
LAST 20 - 60 YEARS
0 – 2 years
Retirement
The scope of compliance
BINDING NON-BINDING
LAWS
NON-
LABOUR
LAWS
• POPI
• PAIA
• ECA
• JPCO
LABOUR
LAWS
• BCEA
• LRA
• EEA
• SDA
• OHS
INDUSTRY
LAWS
• MSA
• FICA
• FAIS
• BA
RULES CODES
STAN-
DARDS
SECTOR
RULES
• Indus
try
rules
• Pro-
cedur
es
GOOD
PRACTICE
• DoL
• King
IV
• IIRF
• GRI
INDUS-
TRY
STAN-
DARDS
• ISO
• SABS
• IFRS
• HRS
Important Compliance News:
SABPP HR Professionals are now
Commissioners of Oaths!
Thank you!
Advocate Michael Masutha, Minister of Justice & Correctional Services
Identity Fraud
Definition of Corporate
Governance
Corporate Governance is about the exercise
of ethical and effective leadership by the
governing body.
King IV™ (IODSA, 2016)
Objectives of King IV
✓ To promote corporate governance
✓ Broaden the acceptance of King IV
✓ Reinforce corporate governance as a
holistic and interrelated set of
arrangements
✓ Encourage transparency and meaningful
reporting
King IV™ (IODSA, 2016)
CHAPTER AND CONTENT GOVERNANCE OUTCOME
Chapter 1: LEADERSHIP, ETHICS AND
CORPORATE CITIZENSHIP
Ethical leadership; Organisational values, ethics and
cultures, Responsible corporate citizenship
ETHICAL CULTURE (1-3)
Chapter 2: PERFORMANCE AND REPORTING
Strategy, implementation, performance, Report and
disclosure
PERFORMANCE AND VALUE CREATION
(4 -5)
Chapter 3: GOVERNANCE BODY STRUCTURES
AND DELEGATION
Role of the governing body, composition of the
governing body, committees of the governing body,
delegation to management and performance
evaluations
ADEQUATE AND EFFECTIVE CONTROL (6-10)
Chapter 4: GOVERNANCE FUNCTIONAL AREARS
Risk and opportunity governance, technology and
information governance, compliance governance,
remuneration governance and assurance
ADEQUATE AND EFFECTIVE CONTROL
(11- 15)
Chapter 5: STAKEHOLDER RELATIONSHIPS
Stakeholders (Responsibilities of shareholders)
TRUST, GOOD REPUTATION AND
LEGITIMACY (16-17)
King IV Code of Corporate
Governance
King IV™ – Compliance Governance
Principle 13
The governing body should govern
compliance with applicable laws and adopted,
non-binding rules, codes and standards in a
way that supports the organisation being
ethical and a good corporate citizen.
IODSA (2016)
King IV™ – Compliance Governance
Recommended practices (IODSA, 2016)
• GB assume responsibility for governance of compliance with L, R, C, S
• GB should approve policy that gives direction to compliance and
identify non-binding R, C, S
• GB should delegate to management responsibility for compliance
management
• GB should exercise oversight of compliance
• GB should consider the need for independent assurance
• Disclose approach and actions in compliance
• Material or repeated penalties, sanctions, other forms of non-
compliance should be disclosed
• Details of monitoring & compliance inspections
The role of HR …
HR Professionalism Priorities
SABPP Professional Values
RESPONSIBILITY
I
RESPECT
INTEGRITY
COMPETENCE
SOUTH AFRICAN HR COMPETENCY MODEL
STRATEGY
TALENT
MANAGEMENT
HR GOVERNANCE, RISK,
COMPLIANCE
ANALYTICS & MEASUREMENT
HR SERVICE DELIVERY
5 HR
CAPABILITIES
LEADERSHIP & PERSONAL CREDIBILITY
ORGANISATIONAL CAPABILITY
SOLUTION CREATION & IMPLEMENTATION
INTERPERSONAL & COMMUNICATION
CITIZENSHIP FOR FUTURE: INNOVATION, TECHNOLOGY, SUSTAINABILITY
CORE
COMPETENCIES
HR & BUSINESS KNOWLEDGE
DUTY TO SOCIETY
ETHICS
PROFESSIONALISM
4
PILLARS
Current Current reality
• Fraud
• Corruption
• Theft
• Espionage
• Sabotage
• Money laundering
• Lies
• Crime
• Conflict of interest
• Cyber crime
• Nepotism
• Favouratism
• Price fixing
• Exploitation
• Mismanagement
• Poor governance
• Plagiarism
• Bribery
Conflict of interest
Director
Manager
Employee
Interest
Organisa-
tion
Interest
CONFLICT OF INTEREST
Personal
Interest
Others’
Interest
“Good human
resource
management is
imperative for
good governance”
Mervin King
HR Governance
If Corporate Governance is about ethical and
effective leadership, what is HR Governance
then?
HR Governance is about ethical and effective
HR leadership.
Fulfilling our roles as board/exco members or
prescribed officers (Companies Act).
Ensuring that HR adds value and providing
assurance of HR work.
HR Risk?
What are standards really?
• A level of acceptable quality
• Good enough in terms of professionalism
• What is good or normal or usual
• A guideline for practice
• A foundation for reasonable expectations
and sound judgement
• A basis for measurement (M&E)
468 HR Leaders developing
HR Standards for South Africa
BUSINESS STRATEGY – HR BUSINESS ALIGNMENT
Strategic
HRM
Talent
Management
HR Risk
Management
HR ARCHITECTURE
I
HR VALUE &
DELIVERY PLATFORM
Work-
force
planning
Learning
&
Deve-
lopment
Perfor-
mance
Mana-
gement
Reward
&
Recogni-
tion
Em-
ployee
wellness
Employ-
ment
Rela-
tions
Organi-
sation
Deve-
lopment
HR Service
Delivery
HR Technology
(HRIS)
Prepare
Imple-
ment
Review ImproveHR MEASUREMENT
HR Audit: Standards & Metrics
HRCOMPETENCIES
© SABPP HR MANAGEMENT SYSTEM STANDARD MODEL
BUSINESS STRATEGY – HR BUSINESS ALIGNMENT
Strategic
HRM
5.8
Talent
Management
4.5
HR Risk
Management
6.3
FUNCTIONAL & CROSS FUNCTIONAL HR VALUE CHAIN
HR VALUE &
DELIVERY PLATFORM
Work-
force
Planning
5.6
Learning
6.3
Perfor-
mance
6.1
Reward
6.1
Well-
ness
6.5
ERM
6.4
OD
5.5
HR Service
Delivery
5.5
HR Technology
(HRIS) 5.5
Prepare
Imple-
ment
Review ImproveMEASURING HR SUCCESS 4.8
HR Audit: Standards & Metrics
HRCOMPETENCIES
AUDITED RATINGS – OVERALL AVERAGE
(20 companies)
HR Standards Files
13 standards (2013) 23 standards (2014)
HR Professional Practice Standards
• Absenteeism management
• Career management
• Coaching & mentoring
• Collective bargaining
• Disciplinary procedure
• Dispute resolution
• Diversity management
• Grievance procedure
• Leadership development
• Learning design
• Learning evaluation
• Learning needs analysis
• On-boarding
• Organisation design
• Performance appraisals
• Recruitment
• Remuneration benchmarking
• Selection
• Succession planning
International interest
20+ Universities
3 Components of a Standard Element
How can we make it
work in practice?
Application
What do we want to
achieve?
Objectives
What is it?
Definition
STRATEGIC HR
MANAGEMENT STANDARD
DEFINITION
Strategic HR Management is a systematic
approach to developing and implementing
long-term HRM strategies, policies and plans
that enable the organisation to achieve its
objectives.
SABPP (2013)
❶
STRATEGIC HR
MANAGEMENT STANDARD
OBJECTIVES
1.2.1 To ensure the HR strategy is derived from and aligned to the organisation’s
objectives in consultation with key organisational stakeholders.
1.2.2 To analyse the internal and external socio-economic, political and
technological environment and provide proactive people-related business
solutions.
1.2.3 To provide strategic direction and measurements for strategic innovation and
sustainable people practices.
1.2.4 To provide a foundation for the employment value proposition of the
organisation.
1.2.5 To establish a framework for the HR element of the organisation’s
governance, risk and compliance policies, practices and procedures which
balance the needs of all stakeholders.
1.2.6 To determine an appropriate HR structure, allocate tasks and monitor the
development of HR competence to deliver HR strategic objectives.
SABPP (2013)
STRATEGIC HRM PROCESS
Framework of
HR policies &
programmes
Environmental
scan (PESTL)
HR structure, service
model and capability
development
People strategy
HR
strategic
agenda
Organisation’s
strategic intent
HR
strategic
agenda
HR
business
plan
People
strategy
Allocate roles &
responsibilities
(line/HR/support
functions)
MONITOR &
EVALUATE
Strategic HR: It is all about alignment
Value of HR Audits
“An HR Management performance audit is future orientated
and can identify areas for organisational improvement. HR
Auditing crosses the boundaries between HR management
and auditing … it can be a suitable method for evaluating the
contribution of HR activities to organisational objectives
assessed on the basis of value for money.”
Dr Chris Andrews, HR Director: Bond University
What the Auditors are looking for?
Positive trend in
results?
Sustainable?
Targets met?
External benchmarks?
Approach vs results?
Quality of
results
Across whole
organisation?
Up and down the
organisation?
Extent of
application
Sound?
Systematic?
Integrated?
Reviewed & updated?
Quality
approach
HR Audit - Certification
Compliance guidelines
1. Identify all relevant laws (HR & others)
2. Assess rules, codes and standards
3. Do a risk analysis for your business
4. Create a GRC framework for HR function
5. Identify alignment, integration and gaps
6. Combined Assurance - Fill gaps
7. Arrange for HR audit and/or compliance
audits (calculate cost of non-compliance)
8. Continuous improvement – GRC & business
Biggest lesson in compliance
You can get away doing something unethical
or being non-compliant over the short term.
But how long will it last? A day, a week, a
month, a year, a few years…
Eventually the truth comes out.
It takes years to build a good reputation and
only a moment to destroy it.
Build and maintain your ethical reputation.
Compliance with 4 things …
L R C S
Compliance is not only about
rules, it is common sense.
We set HR standards!
professional@sabpp.co.za or registrations@sabpp.co.za
(Professional Registration)
executiveoffice@sabpp.co.za (CEO office)
marius@sabpp.co.za (CEO & Strategy inputs)
xolani@sabpp.co.za (COO)
hrstandards@sabpp.co.za (HR Standards)
hraudit@sabpp.co.za (HR Audits)
lathasha@sabpp.co.za (Research)
naren@sabpp.co.za (Learning & Quality)
events@sabpp.co.za (Events & HR Standards files)
Website: www.sabpp.co.za Blog: hrtoday.me
Office: 223 Jan Smuts Ave, Parktown North, South Africa
Tel: +27 11 045-5400 Fax: 011 482-4830

Hr standards 8 june 2017

  • 1.
    HR STANDARDS ANDCOMPLIANCE 8 June 2017 HR BUSINESS PARTNER CONFERENCE Marius Meyer @SABPP1 @sabpp_1
  • 2.
    Compliance is about4 things L R C S
  • 3.
  • 4.
    The principle ofcompliance Play the game by the rules.
  • 5.
    POSITIONING GRC INCOMPANIES: ROLE OF MANAGERS • E T H I C S GOVER- NANCE RISK COM- PLIANCE LEADERSHIP MANAGEMENT CULTURE CONTROLS
  • 6.
  • 7.
    LIFE IS ABOUTRISKS – THE HUMAN LIFE CYCLE FIRST 20 YEARS 1 – 18 years 19 – 21 years MIDDLE 40 YEARS Death Before birth LAST 20 - 60 YEARS 0 – 2 years Retirement
  • 8.
    The scope ofcompliance BINDING NON-BINDING LAWS NON- LABOUR LAWS • POPI • PAIA • ECA • JPCO LABOUR LAWS • BCEA • LRA • EEA • SDA • OHS INDUSTRY LAWS • MSA • FICA • FAIS • BA RULES CODES STAN- DARDS SECTOR RULES • Indus try rules • Pro- cedur es GOOD PRACTICE • DoL • King IV • IIRF • GRI INDUS- TRY STAN- DARDS • ISO • SABS • IFRS • HRS
  • 9.
    Important Compliance News: SABPPHR Professionals are now Commissioners of Oaths!
  • 10.
    Thank you! Advocate MichaelMasutha, Minister of Justice & Correctional Services
  • 11.
  • 12.
    Definition of Corporate Governance CorporateGovernance is about the exercise of ethical and effective leadership by the governing body. King IV™ (IODSA, 2016)
  • 13.
    Objectives of KingIV ✓ To promote corporate governance ✓ Broaden the acceptance of King IV ✓ Reinforce corporate governance as a holistic and interrelated set of arrangements ✓ Encourage transparency and meaningful reporting King IV™ (IODSA, 2016)
  • 14.
    CHAPTER AND CONTENTGOVERNANCE OUTCOME Chapter 1: LEADERSHIP, ETHICS AND CORPORATE CITIZENSHIP Ethical leadership; Organisational values, ethics and cultures, Responsible corporate citizenship ETHICAL CULTURE (1-3) Chapter 2: PERFORMANCE AND REPORTING Strategy, implementation, performance, Report and disclosure PERFORMANCE AND VALUE CREATION (4 -5) Chapter 3: GOVERNANCE BODY STRUCTURES AND DELEGATION Role of the governing body, composition of the governing body, committees of the governing body, delegation to management and performance evaluations ADEQUATE AND EFFECTIVE CONTROL (6-10) Chapter 4: GOVERNANCE FUNCTIONAL AREARS Risk and opportunity governance, technology and information governance, compliance governance, remuneration governance and assurance ADEQUATE AND EFFECTIVE CONTROL (11- 15) Chapter 5: STAKEHOLDER RELATIONSHIPS Stakeholders (Responsibilities of shareholders) TRUST, GOOD REPUTATION AND LEGITIMACY (16-17) King IV Code of Corporate Governance
  • 15.
    King IV™ –Compliance Governance Principle 13 The governing body should govern compliance with applicable laws and adopted, non-binding rules, codes and standards in a way that supports the organisation being ethical and a good corporate citizen. IODSA (2016)
  • 16.
    King IV™ –Compliance Governance Recommended practices (IODSA, 2016) • GB assume responsibility for governance of compliance with L, R, C, S • GB should approve policy that gives direction to compliance and identify non-binding R, C, S • GB should delegate to management responsibility for compliance management • GB should exercise oversight of compliance • GB should consider the need for independent assurance • Disclose approach and actions in compliance • Material or repeated penalties, sanctions, other forms of non- compliance should be disclosed • Details of monitoring & compliance inspections
  • 17.
  • 18.
  • 19.
  • 20.
    SOUTH AFRICAN HRCOMPETENCY MODEL STRATEGY TALENT MANAGEMENT HR GOVERNANCE, RISK, COMPLIANCE ANALYTICS & MEASUREMENT HR SERVICE DELIVERY 5 HR CAPABILITIES LEADERSHIP & PERSONAL CREDIBILITY ORGANISATIONAL CAPABILITY SOLUTION CREATION & IMPLEMENTATION INTERPERSONAL & COMMUNICATION CITIZENSHIP FOR FUTURE: INNOVATION, TECHNOLOGY, SUSTAINABILITY CORE COMPETENCIES HR & BUSINESS KNOWLEDGE DUTY TO SOCIETY ETHICS PROFESSIONALISM 4 PILLARS
  • 21.
    Current Current reality •Fraud • Corruption • Theft • Espionage • Sabotage • Money laundering • Lies • Crime • Conflict of interest • Cyber crime • Nepotism • Favouratism • Price fixing • Exploitation • Mismanagement • Poor governance • Plagiarism • Bribery
  • 23.
  • 24.
    “Good human resource management is imperativefor good governance” Mervin King
  • 25.
    HR Governance If CorporateGovernance is about ethical and effective leadership, what is HR Governance then? HR Governance is about ethical and effective HR leadership. Fulfilling our roles as board/exco members or prescribed officers (Companies Act). Ensuring that HR adds value and providing assurance of HR work.
  • 26.
  • 27.
    What are standardsreally? • A level of acceptable quality • Good enough in terms of professionalism • What is good or normal or usual • A guideline for practice • A foundation for reasonable expectations and sound judgement • A basis for measurement (M&E)
  • 28.
    468 HR Leadersdeveloping HR Standards for South Africa
  • 29.
    BUSINESS STRATEGY –HR BUSINESS ALIGNMENT Strategic HRM Talent Management HR Risk Management HR ARCHITECTURE I HR VALUE & DELIVERY PLATFORM Work- force planning Learning & Deve- lopment Perfor- mance Mana- gement Reward & Recogni- tion Em- ployee wellness Employ- ment Rela- tions Organi- sation Deve- lopment HR Service Delivery HR Technology (HRIS) Prepare Imple- ment Review ImproveHR MEASUREMENT HR Audit: Standards & Metrics HRCOMPETENCIES © SABPP HR MANAGEMENT SYSTEM STANDARD MODEL
  • 30.
    BUSINESS STRATEGY –HR BUSINESS ALIGNMENT Strategic HRM 5.8 Talent Management 4.5 HR Risk Management 6.3 FUNCTIONAL & CROSS FUNCTIONAL HR VALUE CHAIN HR VALUE & DELIVERY PLATFORM Work- force Planning 5.6 Learning 6.3 Perfor- mance 6.1 Reward 6.1 Well- ness 6.5 ERM 6.4 OD 5.5 HR Service Delivery 5.5 HR Technology (HRIS) 5.5 Prepare Imple- ment Review ImproveMEASURING HR SUCCESS 4.8 HR Audit: Standards & Metrics HRCOMPETENCIES AUDITED RATINGS – OVERALL AVERAGE (20 companies)
  • 31.
    HR Standards Files 13standards (2013) 23 standards (2014)
  • 32.
    HR Professional PracticeStandards • Absenteeism management • Career management • Coaching & mentoring • Collective bargaining • Disciplinary procedure • Dispute resolution • Diversity management • Grievance procedure • Leadership development • Learning design • Learning evaluation • Learning needs analysis • On-boarding • Organisation design • Performance appraisals • Recruitment • Remuneration benchmarking • Selection • Succession planning
  • 33.
  • 34.
  • 35.
    3 Components ofa Standard Element How can we make it work in practice? Application What do we want to achieve? Objectives What is it? Definition
  • 36.
    STRATEGIC HR MANAGEMENT STANDARD DEFINITION StrategicHR Management is a systematic approach to developing and implementing long-term HRM strategies, policies and plans that enable the organisation to achieve its objectives. SABPP (2013) ❶
  • 37.
    STRATEGIC HR MANAGEMENT STANDARD OBJECTIVES 1.2.1To ensure the HR strategy is derived from and aligned to the organisation’s objectives in consultation with key organisational stakeholders. 1.2.2 To analyse the internal and external socio-economic, political and technological environment and provide proactive people-related business solutions. 1.2.3 To provide strategic direction and measurements for strategic innovation and sustainable people practices. 1.2.4 To provide a foundation for the employment value proposition of the organisation. 1.2.5 To establish a framework for the HR element of the organisation’s governance, risk and compliance policies, practices and procedures which balance the needs of all stakeholders. 1.2.6 To determine an appropriate HR structure, allocate tasks and monitor the development of HR competence to deliver HR strategic objectives. SABPP (2013)
  • 38.
    STRATEGIC HRM PROCESS Frameworkof HR policies & programmes Environmental scan (PESTL) HR structure, service model and capability development People strategy HR strategic agenda Organisation’s strategic intent HR strategic agenda HR business plan People strategy Allocate roles & responsibilities (line/HR/support functions) MONITOR & EVALUATE
  • 39.
    Strategic HR: Itis all about alignment
  • 40.
    Value of HRAudits “An HR Management performance audit is future orientated and can identify areas for organisational improvement. HR Auditing crosses the boundaries between HR management and auditing … it can be a suitable method for evaluating the contribution of HR activities to organisational objectives assessed on the basis of value for money.” Dr Chris Andrews, HR Director: Bond University
  • 41.
    What the Auditorsare looking for? Positive trend in results? Sustainable? Targets met? External benchmarks? Approach vs results? Quality of results Across whole organisation? Up and down the organisation? Extent of application Sound? Systematic? Integrated? Reviewed & updated? Quality approach
  • 42.
    HR Audit -Certification
  • 43.
    Compliance guidelines 1. Identifyall relevant laws (HR & others) 2. Assess rules, codes and standards 3. Do a risk analysis for your business 4. Create a GRC framework for HR function 5. Identify alignment, integration and gaps 6. Combined Assurance - Fill gaps 7. Arrange for HR audit and/or compliance audits (calculate cost of non-compliance) 8. Continuous improvement – GRC & business
  • 44.
    Biggest lesson incompliance You can get away doing something unethical or being non-compliant over the short term. But how long will it last? A day, a week, a month, a year, a few years… Eventually the truth comes out. It takes years to build a good reputation and only a moment to destroy it. Build and maintain your ethical reputation.
  • 46.
    Compliance with 4things … L R C S
  • 47.
    Compliance is notonly about rules, it is common sense.
  • 48.
    We set HRstandards! professional@sabpp.co.za or registrations@sabpp.co.za (Professional Registration) executiveoffice@sabpp.co.za (CEO office) marius@sabpp.co.za (CEO & Strategy inputs) xolani@sabpp.co.za (COO) hrstandards@sabpp.co.za (HR Standards) hraudit@sabpp.co.za (HR Audits) lathasha@sabpp.co.za (Research) naren@sabpp.co.za (Learning & Quality) events@sabpp.co.za (Events & HR Standards files) Website: www.sabpp.co.za Blog: hrtoday.me Office: 223 Jan Smuts Ave, Parktown North, South Africa Tel: +27 11 045-5400 Fax: 011 482-4830