The document discusses learning and development. It defines learning as the process of gaining knowledge and expertise that leads to change through experience. It also outlines three levels of learning - higher, middle, and lower. Some key principles of learning are employee motivation, recognition of individual differences, practice opportunities, reinforcement, knowledge of results, goals, schedules of learning, meaning of material, and transfer of learning. Potential impediments to effective training are uneven management commitment, inadequate spending, lack of skills in freshers, downsizing, and organized labor. Effective training requires adequate time, allocating major resources, contributing to competitive strategies, using a systematic approach, viewing learning as a fundamental value, and evaluating training effectiveness.