Tools in CSR
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Responsible Research and Innovation (RRI) shares the arena with other concepts, such as technology assessment, risk assessment, technology management and sustainability management. The biggest and possibly most powerful concept though is often overlooked: Corporate (social) Responsibility (CR). It could be thought that the word ‘corporate’ limits the application of CR principles and tools in RRI, because RRI deals with private and public investments. However, the three main corporate responsibilities -environmental, social and economic- are the same for publicly funded research and innovation (R&I) actors.
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This document provides summaries of several ISO standards related to quality management, environmental management, occupational health and safety, information security, social accountability, medical devices, customer satisfaction, and food safety. Key standards covered include ISO 9001 for quality management systems, ISO 14001 for environmental management systems, ISO 27001 for information security management systems, ISO 13485 for medical devices, ISO 10002 for customer satisfaction guidelines, and ISO 22000/HACCP for food safety management.
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Social Audit as a Tool for Social Workers in CSR
Social audit can be used as a tool in providing critical inputs and to correctly assess the impact of government activities on the social well-being of citizens, assess the social costs, and measure the social benefits accrued as a result of any programme implementation.
Effective Communication for Students
Effective communication is about more than just exchanging information. It’s about understanding the emotion and intentions behind the information. As well as being able to clearly convey a message, you need to also listen in a way that gains the full meaning of what’s being said and makes the other person feel heard and understood.
International Organization for Standardization- ISO 14000
ISO 14000 is a family of standards related to environmental management that exists to help organizations minimize how their operations negatively affect the environment; comply with applicable laws, regulations, and other environmentally oriented requirements; and continually improve in the above.
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AccountAbility’s AA1000 Series of Standards are principles-based Standards and Frameworks used by a broad spectrum of organizations – global businesses, private enterprises, governments and civil societies – to demonstrate leadership and performance in accountability, responsibility and sustainability.
CSR and Strategy
In the not so distant past, corporate social responsibility was often viewed as a corporate burden—one that could easily be fulfilled through an annual company event, with proceeds going to a local charity. Thankfully, those days are gone, as companies acknowledge that the environmental, social and economic impacts they have on their communities require a more concerted effort at playing nice and doing good.
CSR in Not for Profit Organisations
Today, not for profit sector (NFP) sector is growing in importance all over the world; and it is bigger than people generally realize. It is estimated that the sector comprises around 40% of Europe’s GDP.
In the world, there is an unknown number of such organizations. For example, estimates suggest that there are 1 million to 2 million NFPs in India alone. They may be government institutions, large charities (like WWF) or very small organizations.
One of the distinguishing features of NFPs is that there is normally a disconnection between the acquisition of resources and their use. This means that the money to provide the services does not come from the recipient of those services.
Csr in the Digital Era
The digital age has paved way for a dynamic era of corporate communication. Everything from blogs and RSS feeds to webinars and social media give organizations new tools with which to interact directly with their stakeholders. Such interactive communications are often referred to as viral, because ideas and opinions spread through the network via word‐of‐mouth and are usually perceived as highly trustworthy sources.
Csr is a win/win approach
Corporate Social Responsibility (CSR) has recently turned into a buzz word that is trending among all the savvy oil and gas companies all over the world. These companies are frequently caught publicizing the contributions they make to the economic development of their hosting communities, which focuses on ethical, philanthropic, and environmental practices.
It is in this way that both the corporate sector and local societies can benefit from the CSR, which offers a space for a win-win outcome for both involved entities. It is one of the key CSR fundamentals to enrich both a company and its hosting community simultaneously. The intended win-win scenario entails that companies reflect on actual communal needs and address them in cooperation with affected societies.
Ethics and Corruption
Corruption is “giving or obtaining advantage through means which are illegitimate, immoral, and/or inconsistent with one’s duty or the rights of others.”
Our modern understanding of business ethics notes that following culturally accepted norms is not always the ethical choice.
Ethics and Safety
Laws and regulations largely inform individuals what they cannot do, but ethics instruct individuals and organization as to what they should do. Ethics are about doing the right thing, not about not doing the wrong thing, he explains.
Wachter supports a “safety management systems approach” in the workplace, that is, recognizing the unsafe acts, unsafe conditions and accidents are all symptoms of problems in the organizational management system.
CSR Performance
It should be clear that the determination of good performance is dependent upon the perspective from which that performance is being considered and that what one stakeholder grouping might consider to be good performance may very well be considered by another grouping to be poor performance (Child 1984). The evaluation of performance therefore for a business depends not just upon the identification of adequate means of measuring that performance but also upon the determination of what good performance actually consists of.
Sustainability
Sustainability encourages businesses to frame decisions in terms of environmental, social, and human impact for the long-term, rather than on short-term gains such as next quarter's earnings report. It influences them to consider more factors than simply the immediate profit or loss involved. Increasingly, companies have issued sustainability goals such as commitment to zero-waste packaging by a certain year, or to reduce overall emissions by a certain percentage.
These companies can achieve their sustainable needs by cutting emissions, lowering their energy usage, sourcing products from fair-trade organizations, and ensuring their physical waste is disposed of properly and with as small of a carbon footprint as possible.
Environment Impact Assessment Draft 2020
The draft Environmental Impact Assessment (EIA) notification, 2020 released by the Union Ministry of Environment, Forests and Climate Change (MoEF&CC) has seen many objections to its clauses and averments for violating several provisions under the Environment Protection Act (EPA), 1986.
The notification fails to fulfil the precautionary principle, due diligence and norms for fruitful public participation, making it converse to the protection and safeguard of the environment.
Social Audit
A social audit is a formal review of a company's endeavors, procedures, and code of conduct regarding social responsibility and the company's impact on society. A social audit is an assessment of how well the company is achieving its goals or benchmarks for social responsibility.
Ethical Decisions
Ethical decision-making refers to the process of evaluating and choosing among alternatives in a manner consistent with ethical principles. In making ethical decisions, it is necessary to perceive and eliminate unethical options and select the best ethical alternative. An ethical decision is one that engenders trust, and thus indicates responsibility, fairness and caring to an individual. To be ethical, one has to demonstrate respect, and responsibility.
Corporate Governance
Corporate governance is the combination of rules, processes or laws by which businesses are operated, regulated or controlled. The term encompasses the internal and external factors that affect the interests of a company’s stakeholders, including shareholders, customers, suppliers, government regulators and management. The board of directors is responsible for creating the framework for corporate governance that best aligns business conduct with objectives.
Business Ethics
Business ethics refers to implementing appropriate business policies and practices with regard to arguably controversial subjects. Some issues that come up in a discussion of ethics include corporate governance, insider trading, bribery, discrimination, social responsibility, and fiduciary responsibilities.
National Guidelines on Responsible Business Conduct
The Ministry of Corporate Affairs (MCA), Government of India, released a set of guidelines and principles called the National Guidelines on Responsible Business Conduct (NGRBC). The NGRBC has been designed to assist businesses to perform the requirements of regulatory compliance.
The Principles of CSR
The uncertainty surrounding the nature of CSR activity it is difficult to define CSR and to be certain about any such activity. It is therefore imperative to be able to identify such activity and we take the view that there are three basic principles which together comprise all CSR activity. These are Sustainability, Accountability & Transparency
CSR meets Globalization
The document discusses the relationship between corporate social responsibility (CSR) and globalization. It notes that while globalization can increase income and prosperity through competition and knowledge transfer, it also presents challenges for ensuring standards for workers' wellbeing, wages, and safety. The document considers whether globalization presents an opportunity or threat for CSR and suggests that ethical practices that treat laborers fairly can have benefits, while unethical practices may negatively impact sales.
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Tools in CSR
- 1. Tools in CSR Dr. Emmanuel Daniel Faculty of Social Work
- 2. Overview Smooth relationship Business and the community Development of tools Communication Social Audit
- 3. Criteria for selection of tools International in scope Systematic way Applicable to a variety of industries Auditable/verifiable through systematic procedure Outcome of a wide consultation process
- 4. Some of the tools in CSR
- 5. Using SR to promote sustainability Concept Sustainability SR Tools Environmental Management Standards: ISO14001, EMAS Energy Management Standards: ISO50001 Corporate Sustainability Standards/Global Initiatives/Principles: AA1000 series standards, GRI, OECD Guidelines for Multinational Enterprises, CERES Roadmap for Sustainability Implementation of the concept ISO14001 & EMAS enjoin companies to develop a specific methodology for identifying the environmental aspects of their activities and evaluating the environmental impacts stemming from their operations/products. ISO50001 assists companies to conserve resources and tackle climate change at large. GRI requires from companies to report performance on indicators covering economic, environment, labour practices and decent work, human rights, society and product responsibility. The CERES Roadmap for Sustainability demands companies to embed sustainability issues in their production operations.
- 6. Using SR to achieve ethical acceptability Concept Ethical Acceptability SR Tools Quality Management Standard: ISO9001 Standards/Principles focusing on health and safety/workers’ rights: OHSAS18001, SA8000, Ethical Trading Initiative (ETI) base code Corporate Social Responsibility Standard: ISO26000 Global Initiatives/Principles focusing on respect and uphold of human rights: UN Global Compact, UN Guiding Principles on Business and Human Rights, International Labour Organization MultiNational Enterprises (ILO MNE) Declaration Implementation of the concept ISO9001 requires that companies do not practice price gouging, make misleading advertising claims or sell ineffective, unreliable and unsafe products. OHSAS18001 and SA8000 require the use of safe equipment that does not threat employees integrity at all stages of companies operations. ISO26000, among other things, requires an ethical corporate conduct. The ETI base code requires companies to apply practices that respect workers’ rights and promote enhancement of their living conditions. The UN guiding principles refer to state and corporate obligation to respect human rights
- 7. Economic and Social Benefits of CSR Tools
- 8. References Doris S. & Kostas I. (2016) RRI Tools. Corporate responsibility tools. Retrieved from https://www.rri-tools.eu/how-to-stk-bi- corporate-responsibility-tools Money Matters (2020) Tools of Social Responsibility. Retrieved from https://accountlearning.com/tools-social- responsibility-business/