1. LEAH SIMPSON
4009 Piedmont Drive, New Orleans, LA 70122 ♦ C: (504)444-7449 ♦ LeahSymoneSimpson@gmail.com
PROFESSIONAL SUMMARY
Results-oriented professional who works well under pressure both individually and as part of a team. Exceptional
presentation, interpersonal and communication skills to benefit a University setting.
SKILLS
Types 35 WPM Clear communicator of complex ideas
Organized and detailed Culturally-sensitive
Personable and approachable Enthusiastic
REFERENCES
References are available upon request.
WORK HISTORY
Legal Assistant, 04/2014 to Current
Aaron and Giana PLC – 201 Saint Charles Avenue
Obtains signatures from attorneys for legal documents Works as a team with attorneys, administrative assistants
and fellow legal assistants
Provides Internal staff/client support Managed office supplies, vendors, organization and upkeep
Frequently uses word processing, spreadsheet, database and presentation software
Answers and manages incoming and outgoing calls while recording accurate messages
Warmly welcomes numerous visitors, including VIP's, vendors and interview candidates
Helps distribute employee notices and mail throughout the office
Assists with work overflow Briefing Provides problem-solving and critical thinking strategies
Produces productivity and professionalism in all administrative duties.
Resident Assistant, 05/2010 to 09/2011
Southeastern Louisiana University TRIO Upward Bound
Acted as a supervisor for female students.
Ensured and maintained security of the dormitory by performing routine security checks, and reporting
discrepancies and emergencies through the proper channels.
Conducted administrative duties
Monitored students' academic progress and referred students who were struggling to campus resources.
Sourced qualified vendors to provide program resources.
Created standard operating procedures.
Implemented strategies such as the "Big Sister - little sister" mentoring program to increase Upward Bounds'
effectiveness.
Assessed current trends to assist with decision making.
Determined student needs and developed program initiatives according to preferences.
English Tutor, 02/2011 to 12/2013
Learning Assistance Center Southeastern Louisiana University
Developed effective learning strategies Advised + students each semester

2. Identified and solved problematic areas in order to effectively clarify English course content
Integrated application of English course concepts and test taking patterns
Increased problem solving and critical thinking skills
Improved student academic confidence Fostered students' commitment to lifelong learning by connecting course
materials to broader themes and current events
Coached students on public speaking and presentation skills
Guided students in using technology to support educational research
Collaborated with the admissions department on establishing prerequisites for both undergrad and graduate
students.
Advised three research-track students each semester.
Team Lead, 05/2013 to 04/2014
Urban Outfitters – New Orleans, LA
Greeted customers; discussed type, quality and number of merchandise while explaining the use and advantage
of products.
Actively promoted merchandise to customers Answered customers' queries and concerns
Promoted from Customer Service Representative to Team Leader within five months.
Assigned employees to specific duties to best meet the needs of the store.
Instructed staff on appropriately handling difficult and complicated sales.
Examined merchandise to verify that it was correctly priced and displayed.
EDUCATION
Master of Arts: Teaching, Dec-2015
Kaplan University - Cedar Falls, IA
Top 3% of class
4.0 GPA
Coursework in Teaching
Bachelor of Arts: English - Literature and Language, Dec 2013
Southeastern Louisiana University - Hammond, LA
ADDITIONAL INFORMATION
ACTIVITIES AND HONORS Vice President of Zeta Phi Beta Sorority, Inc. 2010-2011 Secretary of the
National Pan-Hellenic Council 2010-2011 Southeastern Louisiana University Dean's list, 2009 Completion of
Classroom Management with Harry & Rosemary Wong - 2014 Special Olympics Volunteer 2010-Present
AFFILIATIONS
Zeta Phi Beta Sorority, Inc