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Huỳnh Thị Quỳnh Nha
 huynhquynhnha@gmail.com  (+08) 0165 945 2226  Ho Chi Minh City, Viet Nam
Tân Tạo University
Oct 2011 - Oct 2015
Major: Business Administration
GPA: 3.38/4
EDUCATION
American English Center (AMA
Center)
June 2013 - Dec 2015
Part-time teaching assistant
Main responsibilities:
- Reinforce lessons presented by teachers by reviewing material with
students one-on-one or in small groups
- Enforce school and class rules to help teach students proper behavior.
- Help teachers with recordkeeping, such as tracking attendance and
calculating grades
- Help teachers prepare for lessons by getting materials ready or setting up
equipment, such as computers
Recognition and Gains:
- Supporting and improving children's score, contribute to the increasing of
customer satisfaction and center reputation
Goldenway Global Education.
Nov 2015 - Sep 2016
Study Abroad Counselor
- Manage the recruitment, selection, orientation and re-entry of study abroad
students.
- Maintain and share accurate study abroad databases.
- Assist with student billing for study abroad programs.
- Collaborate and communicate with overseas counterparts and partner
institutions regarding outbound student applicants.
Achievements and skills gained:
- Contribute to the increasing number students learning oversea.
- Observe, learn and catch customers’ requirement well.
- Improve Communication Skill.
Uber Việt Nam
Nov 2016 - April 2017
Customer Service ( Rider Call Center Support)
- Determines requirements by working with customers.
- Answers inquiries by clarifying desired information; trips fare, promotion
program and providing information.
- Resolves problems by clarifying issues; Finding and exploring answers and
alternative solutions; implementing solutions; escalating unresolved
problems.
Achievements and skills gained:
- Contribute to the development of rider call center and fulfill customer
satisfactions.
- Improve interpersonal and persuasion skill.
WORK EXPERIENCE
Topica Native
Jan 2016 - Present
Online English Teacher
- Teach conversational English skills to adults following provided lesson
plans.
- Evaluating a students' class work and assignments.
- Classroom management
Achievements and skills gained:
- Certificate for teacher at Topica Native
- Improve teaching and negotiation skills.
Social programs
Jan 2014 - Feb 2014
Member of US Guide and English club for practicing Ielts
- Attending meetings or conferences
- Supporting in English materials for Ielts classes
ACTIVITIES
2015 - 2016 TOEIC Certificate with score 800 and TOEFL 85 score (Institutional Testing
Program from Tan Tao University)
2014 - 2015 Beginner in Janpanese, completing most lessons for N5 certificate.
CERTIFICATIONS
Tân Tạo University Received scholarship for 4 years (2011 -2015) studying at Tân Tạo University.
(Academic tuition & subsistence allowance)
HONORS & AWARDS
REFERENCES
Bùi Thị Kim Ngân
Teamlead of RCC department of
Uber Việt Nam
Email: tbui1@ext.uber.com
Mobile: +84938209001
Communication skill
English
Problem solving
SKILLS
© topcv.vn

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Huỳnh thị quỳnh nha curriculumn vitae

  • 1. Huỳnh Thị Quỳnh Nha  huynhquynhnha@gmail.com  (+08) 0165 945 2226  Ho Chi Minh City, Viet Nam Tân Tạo University Oct 2011 - Oct 2015 Major: Business Administration GPA: 3.38/4 EDUCATION American English Center (AMA Center) June 2013 - Dec 2015 Part-time teaching assistant Main responsibilities: - Reinforce lessons presented by teachers by reviewing material with students one-on-one or in small groups - Enforce school and class rules to help teach students proper behavior. - Help teachers with recordkeeping, such as tracking attendance and calculating grades - Help teachers prepare for lessons by getting materials ready or setting up equipment, such as computers Recognition and Gains: - Supporting and improving children's score, contribute to the increasing of customer satisfaction and center reputation Goldenway Global Education. Nov 2015 - Sep 2016 Study Abroad Counselor - Manage the recruitment, selection, orientation and re-entry of study abroad students. - Maintain and share accurate study abroad databases. - Assist with student billing for study abroad programs. - Collaborate and communicate with overseas counterparts and partner institutions regarding outbound student applicants. Achievements and skills gained: - Contribute to the increasing number students learning oversea. - Observe, learn and catch customers’ requirement well. - Improve Communication Skill. Uber Việt Nam Nov 2016 - April 2017 Customer Service ( Rider Call Center Support) - Determines requirements by working with customers. - Answers inquiries by clarifying desired information; trips fare, promotion program and providing information. - Resolves problems by clarifying issues; Finding and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems. Achievements and skills gained: - Contribute to the development of rider call center and fulfill customer satisfactions. - Improve interpersonal and persuasion skill. WORK EXPERIENCE
  • 2. Topica Native Jan 2016 - Present Online English Teacher - Teach conversational English skills to adults following provided lesson plans. - Evaluating a students' class work and assignments. - Classroom management Achievements and skills gained: - Certificate for teacher at Topica Native - Improve teaching and negotiation skills. Social programs Jan 2014 - Feb 2014 Member of US Guide and English club for practicing Ielts - Attending meetings or conferences - Supporting in English materials for Ielts classes ACTIVITIES 2015 - 2016 TOEIC Certificate with score 800 and TOEFL 85 score (Institutional Testing Program from Tan Tao University) 2014 - 2015 Beginner in Janpanese, completing most lessons for N5 certificate. CERTIFICATIONS Tân Tạo University Received scholarship for 4 years (2011 -2015) studying at Tân Tạo University. (Academic tuition & subsistence allowance) HONORS & AWARDS REFERENCES Bùi Thị Kim Ngân Teamlead of RCC department of Uber Việt Nam Email: tbui1@ext.uber.com Mobile: +84938209001 Communication skill English Problem solving SKILLS © topcv.vn