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Huỳnh thị quỳnh nha curriculumn vitae
1. Huỳnh Thị Quỳnh Nha
huynhquynhnha@gmail.com (+08) 0165 945 2226 Ho Chi Minh City, Viet Nam
Tân Tạo University
Oct 2011 - Oct 2015
Major: Business Administration
GPA: 3.38/4
EDUCATION
American English Center (AMA
Center)
June 2013 - Dec 2015
Part-time teaching assistant
Main responsibilities:
- Reinforce lessons presented by teachers by reviewing material with
students one-on-one or in small groups
- Enforce school and class rules to help teach students proper behavior.
- Help teachers with recordkeeping, such as tracking attendance and
calculating grades
- Help teachers prepare for lessons by getting materials ready or setting up
equipment, such as computers
Recognition and Gains:
- Supporting and improving children's score, contribute to the increasing of
customer satisfaction and center reputation
Goldenway Global Education.
Nov 2015 - Sep 2016
Study Abroad Counselor
- Manage the recruitment, selection, orientation and re-entry of study abroad
students.
- Maintain and share accurate study abroad databases.
- Assist with student billing for study abroad programs.
- Collaborate and communicate with overseas counterparts and partner
institutions regarding outbound student applicants.
Achievements and skills gained:
- Contribute to the increasing number students learning oversea.
- Observe, learn and catch customers’ requirement well.
- Improve Communication Skill.
Uber Việt Nam
Nov 2016 - April 2017
Customer Service ( Rider Call Center Support)
- Determines requirements by working with customers.
- Answers inquiries by clarifying desired information; trips fare, promotion
program and providing information.
- Resolves problems by clarifying issues; Finding and exploring answers and
alternative solutions; implementing solutions; escalating unresolved
problems.
Achievements and skills gained:
- Contribute to the development of rider call center and fulfill customer
satisfactions.
- Improve interpersonal and persuasion skill.
WORK EXPERIENCE