Resume

1. JOHNATHON GUERRA
1930-208 Eyrie Court  Ra le igh, North Ca rolina  27606
(919) 791-7144  Johna thon.Gue rra @ya hoo.c om
OBJECTIVE: Seeking a position with a progressive organization that utilizes my
education and experience, coupled with strong management, leadership, counseling, and
organizational skills.
SUMMARY OF QUALIFICATIONS
 Dynamic leader with over 6 years of experience in providing counseling and guidance
to at- risk teens and students in a residential environment.
 Prepared and delivered in-class lectures to students from diverse backgrounds
 Possess excellent office management, policy/procedure development, employee
performance measurement, and cross-functional team leadership skills
 Proficient in Microsoft Office application [Word, Excel, Access,Outlook, PowerPoint]
 Proven customer service, sales,and management leader
PROFESSIONAL WORK EXPERIENCE
Residential Hall Director/FYE Instructor October 2009 - Present
Saint Augustine’s University
 Provide services assisting students in personal and professional counseling,
developmental, cultural, and educational programs
 Coordinate administrative operations and maintain relationships with other student affairs
and campus life offices.
 Participate in the overall planning and management of the residence hall system while
serving as an advisor and a mediator in all residential life related dispute
 Assist residents with class schedules and room assignments
 Supervise scheduling of work study students
 Maintain record keeping for paid staff and students who receive title IV funding
 Provide first year experience instruction to new incoming freshmen
Adjunct Business Instructor August 2015-Present
Saint Augustine’s University
 Instruct core Business related courses based on approved curriculum in accordance with
learning objectives and session plan outlines
 Develop and manage syllabus materials
 Select, prepare and compiling tests,assignments, and online discussion exercises
 Provide regular and timely feedback to students (maintain and report student grades and
attendance in accordance with institutional
Sales Associate February 2010 – October 2012
Banana Republic Stores Incorporated
 Provided excellent customer service while ensuring customers receive current product
information to enhance shopping choices

2.  Achieved maximum sales in a support in accordance with the company’s vision & values
 Displayed new merchandise in a timely manner
 Accurately performed fiscal auditing and inventory monitoring
Case Manager Summer 2009
Community Action Program
 Coordinated with hospital, healthcare facilities and various external agencies when
designing client care,discharge directive, and home planning
 Mobilized resources and interviews, as needed, to achieve expected patient goals
 Completed assessments of clients and family needs at the time of admission
 Collaborated with clinical staff in the development and implementation of patient care
policies and protocols
Enrichment Service Technician Jun 2008 – Oct 2009
Great Expectations
 Assisted treatment team and providers in the planning and implementation of treatment
methods and strategies
 Initiated anger management strategies and counseled students with substance abuse and
other severe disorders and/or disabilities
 Maintained client confidentiality
 Identified unmet, urgent client needs and provided referrals for proper resources
EDUCATION
Master ofBusiness Administration (Concentration: Mediation)
Colorado Technical University Graduated November 2011
Colorado Spring, Co.
Bachelor of Science – Psychology Graduated May 2008
Saint Augustine’s University
Raleigh, NC.
COMMUNITY SERVICE
President – Psychology Club (2005-2006) SAC; NAACP (2005-2007) SAC; Strategist - Kappa
Alpha Psi Fraternity, Inc. Gamma Omicron Chapter SAC (2007-2008), Residential Assistant
Selection Chair (Present), Student Advocate of the year (2013), Vice Chair of Community
Services (Present), Judicial Committee (present).
References Available Upon Request