1. KAREN A. PATTON
Phoenix, AZ 85048
PATTON2AZ@AOL.COM
480.570.7104
SUMMARY OF QUALIFICATIONS
• Exceptional Communication Skills both written and verbal, Building Relationships & Sales
Experience
• Persistent to meet deadlines-Promote Student Success, Customer Service Oriented,
experience in academic advising and retention
• Strong in Organization, Prioritization & Problem Solving
• Call Center experience w/Inbound & Outbound Calls
• Proficient in Microsoft Office, Data Entry, Managing Multiple Tasks
• Passion for Education and continuous learning environment
• Sincere interest in helping others achieve lifetime goals-Self motivated-works independently-
Team Player, Flexible, Dependable & Superior Interpersonal Skills
PROFESSIONAL EXPERIENCE
1/2015-7/2015-Zenith Education Group-Admissions-Tempe, AZ
10/2012-1/2015-Everest University Online/Everest College Phoenix- Admissions Rep-Tempe, AZ
• Consult with prospective students for degree programs/career paths while establishing
rapport, overcome concerns & establish working relationships w/students
• Assist students w/necessary documents to register
• Coordinate & communicate effectively w/team & support staff
7/2011-7/2012: University of Phoenix-Enrollment Advisor-Phx campus, AZ
• Established rapport and working relationships with prospective and current students
• Guided students through the enrollment process/set up support relationships
• Monitored students progress/Advised to stay on track for career path
10/2010-6/2011: State Farm Insurance – Sales--Phoenix, AZ
2007-2010: K-5 Math & Reading Teacher-Kyrene Schools-Phoenix, AZ
2004-2007: Substitute Teacher for Parkway School District in STL, MO
2001-2003: Call Center Supervisor-Fastrac Corp. in Phx, AZ
1999-2001: Inside Sales & Data Entry Shift Mgr.-Fastrac Corp- Phx, AZ
1995-1998: TA & Teacher for Special Ed-STL, MO
EDUCATION
1995- Bachelor of Science in Special Education-University of Missouri, MO
9/2010-Property & Casualty and Life & Health Insurance Licenses-AZ