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CENTURY 21 LeadRouter Leads Management Strategy Sales Associate Program Overview
Today’s Session ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Home Buyer Leads Where buyer found the home they purchased percentage distribution  National Association of Realtors  2008 Profile of Home Buyers and Sellers Study
Use of Information Sources Buyers’ Use of  Different Information Sources percentage distribution  National Association of Realtors  2008 Profile of Home Buyers and Sellers Study
Perceived Usefulness Buyers’ Perceived Usefulness of Different Information Sources percentage distribution  National Association of Realtors  2008 Profile of Home Buyers and Sellers Study
Home Buyer Leads Where buyer found the home they purchased percentage distribution  National Association of Realtors  2008 Profile of Home Buyers and Sellers Study
What Does this Mean? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Why LeadRouter? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Lead Tracking Is Important to Your Business ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
What Is The Cure? ,[object Object],[object Object],[object Object],[object Object],[object Object]
Why CENTURY 21 LeadRouter? ,[object Object],[object Object],[object Object],LeadRouter matches the lead to the assigned sales associate Converts text to a voice system Calls agent’s cell phone Agent can “accept” or “pass” on  the lead Communicates the lead information to the agent Process is the same for consumer phone inquires. Call Coordinator enters the information into the system and the same process occurs
The LeadRouter Process ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
What Does the Call Sound Like? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Additional Features ,[object Object],[object Object],[object Object],[object Object],[object Object]
The Solution – LeadRouter ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
CENTURY 21 LeadRouter ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],LeadRouter™ users often respond while the consumer is still at the keyboard!
How Does the Logic Work? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Business Rules for the Listing Agent ,[object Object],[object Object],[object Object],[object Object],[object Object],* At the discretion of Broker/Company
General Issues ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Instant Notification ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Claim Time Example :  Agent has 2 hours to respond or the lead is  “re-assigned” to the “next up” agent.
Where can Leads Come From? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
What Happens Next? ,[object Object],[object Object],[object Object],[object Object],[object Object]
Immediate Response ,[object Object],[object Object],[object Object],[object Object]
Full Accountability ,[object Object],[object Object],[object Object],[object Object],[object Object]
How Does It Work?
Access from 21online.com ,[object Object],[object Object],[object Object]
Agent Leads Screen
Agent Update Screen
Admin Screen- Lead Monitor
Reports- Monthly Report
Help Desk Support for LeadRouter ,[object Object],[object Object],For More Information: Call: 210-979-6700 Or  Email:  [email_address]
WANT TO KNOW MORE? Call: 210-979-6700 Or  Email: century21sa@gmail.com
Thank You

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Editor's Notes

  1. During the week of July 29 th our PR efforts garnered 11 interviews and 55 media placements. Our President and CEO is using the media to tell our side of the story, interest rates are still very affordable, inventory is plentiful and the economy/job market is strong. It is a great time to buy a house.