Sometimes people complain that a coworker is "too political". This may mean that the person is seen as a groveling toady or backstabbing manipulator. But most politically successful people are simply being smart about their career. Like athletic ability, political savvy seems to come naturally to some people, while others have to learn. So here are some strategies to adopt if you want to demonstrate more political intelligence.
Deck focuses on the values of a strengths-based approach to leadership, ways to assess individual strengths, and using strengths to achieve desired business outcomes.
Workshop in two days with 12 hrs duration for mid-management level.
Identify the characteristics of an effective leader & identify their leadership styles.
Obtain a deeper understanding of leadership by a review of appropriate theories
Understand the meaning of, and barriers to, motivation.
Evaluate & apply motivation theories to their current operation.
Develop their teams to maximize their strengths and enhance productivity
Motivate their teams with effective performance measurement
Leverage the complementary skills and styles of their teams
Eliminate barriers and chokepoints that block teamwork
Develop a personal action plan to develop their leadership style
Integrate their leadership responsibilities, competencies and behaviors into their management role
Optimize organization and work design for success in service delivery teams
No more, 'I TOLD YOU' can work in business world. One needs to develop persuasion and reciprocity based influencing capabilities. Describing how 'Cohen and Bradford' Model can help immensely in this regard
Deck focuses on the values of a strengths-based approach to leadership, ways to assess individual strengths, and using strengths to achieve desired business outcomes.
Workshop in two days with 12 hrs duration for mid-management level.
Identify the characteristics of an effective leader & identify their leadership styles.
Obtain a deeper understanding of leadership by a review of appropriate theories
Understand the meaning of, and barriers to, motivation.
Evaluate & apply motivation theories to their current operation.
Develop their teams to maximize their strengths and enhance productivity
Motivate their teams with effective performance measurement
Leverage the complementary skills and styles of their teams
Eliminate barriers and chokepoints that block teamwork
Develop a personal action plan to develop their leadership style
Integrate their leadership responsibilities, competencies and behaviors into their management role
Optimize organization and work design for success in service delivery teams
No more, 'I TOLD YOU' can work in business world. One needs to develop persuasion and reciprocity based influencing capabilities. Describing how 'Cohen and Bradford' Model can help immensely in this regard
Learn about, leadership essentials, personal leadership mastery, leadership effectiveness, situational leadership, the art of influence and goal setting
This third generation of the DiSC profile created by Wiley is the most powerful ever developed. This presentation reviews the progress of DiSC. It is used in a webinar with video examples not included here.
Leadership is about how one leads one\'s self and others. It is also about responsibility and accountability in action. This slideshow highlights some of the traits essential for remarkable leadership.
DISC analysis is a psychometric tool to understand personal traits towards Dominating, Influential, Steady and Compliant. Understanding your employee personalities can help us mould better teams and achieve higher coordination. For employees it gives them a perspective of their own identities and develop the personal skills to enhance their personality type.
What is the proper nature of this boss-employee relationship? At the heart of being a good boss—at Apple, at Google, or anywhere else on earth—is a good relationship. And the term that best describes the optimum state of this relationship is Radical Candor.
Radical Candor is the ability to show you Care Personally about a person you are Challenging Directly. It is a way to give feedback—what I prefer to call guidance—to people you collaborate with, at work and beyond.
MiQ Bengaluru, a top global marketing intelligence firm with a passion for innovation and continuous learning recently did a radical candor workshop.
The leadership team from their Asia Pacific (APAC) offices is focused on making sure MiQ is a great place to work, and the Radical Candor framework really resonated with them. They seized this opportunity to assess and improve how they communicate to their teams and each other, integrating learnings from the Indian, Singaporean, and Australian cultures while together.
The “Course Topics” series from Manage Train Learn and Slide Topics is a collection of over 4000 slides that will help you master a wide range of management and personal development skills. The 202 PowerPoints in this series offer you a complete and in-depth study of each topic. This presentation is on "Influencing Skills".
The Importance of Business Acumen: One Manager's JourneyParadigm Learning
Business Acumen, knowing the business of your business, is a key ingredient to providing excellent human resource capability within an organization.
In this presentation, follow Ted as he learns how business acumen affects his role as Operations Manager. You will see the value in why all managers - and employees for that matter - should have a keen sense of business acumen.
Computer Gaming for Leadership Development. The business community increasingly views computer gaming as an effective tool for leadership development. The DOST's ICT Office recommends that HEIs look into this .
Learn about, leadership essentials, personal leadership mastery, leadership effectiveness, situational leadership, the art of influence and goal setting
This third generation of the DiSC profile created by Wiley is the most powerful ever developed. This presentation reviews the progress of DiSC. It is used in a webinar with video examples not included here.
Leadership is about how one leads one\'s self and others. It is also about responsibility and accountability in action. This slideshow highlights some of the traits essential for remarkable leadership.
DISC analysis is a psychometric tool to understand personal traits towards Dominating, Influential, Steady and Compliant. Understanding your employee personalities can help us mould better teams and achieve higher coordination. For employees it gives them a perspective of their own identities and develop the personal skills to enhance their personality type.
What is the proper nature of this boss-employee relationship? At the heart of being a good boss—at Apple, at Google, or anywhere else on earth—is a good relationship. And the term that best describes the optimum state of this relationship is Radical Candor.
Radical Candor is the ability to show you Care Personally about a person you are Challenging Directly. It is a way to give feedback—what I prefer to call guidance—to people you collaborate with, at work and beyond.
MiQ Bengaluru, a top global marketing intelligence firm with a passion for innovation and continuous learning recently did a radical candor workshop.
The leadership team from their Asia Pacific (APAC) offices is focused on making sure MiQ is a great place to work, and the Radical Candor framework really resonated with them. They seized this opportunity to assess and improve how they communicate to their teams and each other, integrating learnings from the Indian, Singaporean, and Australian cultures while together.
The “Course Topics” series from Manage Train Learn and Slide Topics is a collection of over 4000 slides that will help you master a wide range of management and personal development skills. The 202 PowerPoints in this series offer you a complete and in-depth study of each topic. This presentation is on "Influencing Skills".
The Importance of Business Acumen: One Manager's JourneyParadigm Learning
Business Acumen, knowing the business of your business, is a key ingredient to providing excellent human resource capability within an organization.
In this presentation, follow Ted as he learns how business acumen affects his role as Operations Manager. You will see the value in why all managers - and employees for that matter - should have a keen sense of business acumen.
Computer Gaming for Leadership Development. The business community increasingly views computer gaming as an effective tool for leadership development. The DOST's ICT Office recommends that HEIs look into this .
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The Search for The Lost Dutchman's Gold Mine is our exercise that focuses on leadership, strategy and collaboration. This file is an overview of key learning points and ideas for how users can link the game to real organizational issues. Designed by Scott Simmerman, we have been selling this worldwide since 1993.
Dutchman gives you:
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Seminar conducted at Manuel L. Quezon High School, Manila Philippines September 1, 2007. Presentation showing qualities of leaders and leadership styles.
At Officevibe, we end our daily standup meetings with an inspirational quote to start the day on a positive note.
Whoever’s turn it is to speak holds a basketball, and the last one to speak has to come up with a quote of the day.
Everyone puts their finger on the ball, and when the quote is said, the ball gets thrown up in the air and we all say “think about it”, as a reminder to really let the hidden meaning of the quote sink in.
read the full article on Officevibe blog:
https://www.officevibe.com/blog/20-inspirational-leadership-quotes
Learn more about the simplest tool for a greater workplace:
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While working as interns, we were tasked with the project of collecting different leadership games to be used for a leadership camp of high school students.
Need leads to conflict which in turn leads to politics.Human nature of leading gives another colour to politics ,which at times are so damaging that we must learn tact to manage the same and protect ourselves
Putting a project plan in place & working it is more than documentation, tracking, and reporting. It takes savvy interpersonal skills to get stakeholders on board and owning the result. This slideshow considers how a PM can use positive politics to do just that.
It’s not the actual work that is driving you crazy; you like the work. It’s the emotional undercurrents, gossiping and backstabbing thickening the air that you find exhausting....
It’s not the actual work that is driving you crazy; you like the work. It’s the emotional undercurrents, gossiping and backstabbing thickening the air that you find exhausting
How to talk to an investor and how it's the same as talking to a journalist... and lessons learned from that about understanding your mission and vision
Entrepreneurship Skills - Dating Skills For Engineers (2015 version)iain.verigin
I begin with "What Does A Project Look and Feel LIke?"
Then I focus on four fundamental personal skills of entrepreneurship – Communicating (Heath Brothers), Listening (Marshal Goldsmith), Helping (Edgar Schein), and Don’t Be An Asshole (Robert Sutton). I also add in the Growth Mindset (Carol Dweck) as part of Don’t Be An Asshole.
I used to call this talk “Entrepreneurship Fundamental Skills” and the nickname that emerged was “Dating Skills For Engineers”.
Design and Power: A Political Playbook for Creative Leaders berkun
Even with a seat at the table decisions in organizations hinge on two factors 1) who at the table has the most power? and 2) how can they be influenced? Designers and creatives notoriously overlook how their lack of political acumen cripples their ability to make good things happen. But fear not: this fast-paced talk based centers on the critical situations and the wise plays a leader can use to turn things around.
Workshop Slides from a custom program that I put together for a few clients of mine. With 4-5 generations at work, each with distinct psychographics, there is bound to be more conflict than in the past. This workshop equips managers and leaders to manage this conflict more effectively.
To find out what makes a management team effective, we studied more than 500 members of 72 management groups in both business and government. The teams were surveyed using the Team Effectiveness Assessment for Management (TEAM), an instrument developed specifically to assess management groups. Teams rated in the top 25% on these effectiveness measures were compared with those in the bottom 25% to determine which characteristics differentiated successful from unsuccessful teams.
No one is born knowing how to be a manager. And whatever your previous job, it did not prepare you for management work. So if you’ve just become a supervisor, you must quickly start learning some new skills. The most important of these is performance management.
Delivering results through other people is the greatest challenge for most new supervisors. Before, you only had to worry about your own results – but now you must motivate others to do their best work. The guidelines below can help you succeed at this complex task.
To know more about the Customer Service. Who are our Customer. How to handle their complaint. The Success of Company and all it’s brands by training the staff for exceptional customer service standards and guest satisfaction.
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A Memorandum of Association (MOA) is a legal document that outlines the fundamental principles and objectives upon which a company operates. It serves as the company's charter or constitution and defines the scope of its activities. Here's a detailed note on the MOA:
Contents of Memorandum of Association:
Name Clause: This clause states the name of the company, which should end with words like "Limited" or "Ltd." for a public limited company and "Private Limited" or "Pvt. Ltd." for a private limited company.
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Registered Office Clause: It specifies the location where the company's registered office is situated. This office is where all official communications and notices are sent.
Objective Clause: This clause delineates the main objectives for which the company is formed. It's important to define these objectives clearly, as the company cannot undertake activities beyond those mentioned in this clause.
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Liability Clause: It outlines the extent of liability of the company's members. In the case of companies limited by shares, the liability of members is limited to the amount unpaid on their shares. For companies limited by guarantee, members' liability is limited to the amount they undertake to contribute if the company is wound up.
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While the MOA lays down the company's fundamental principles, it is not entirely immutable. It can be amended, but only under specific circumstances and in compliance with legal procedures. Amendments typically require shareholder
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As an Army veteran dedicated to lifelong learning, I bring a disciplined, strategic mindset to my pursuits. I am constantly expanding my knowledge to innovate and lead effectively. My journey is driven by a commitment to excellence, and to make a meaningful impact in the world.
Unveiling the Secrets How Does Generative AI Work.pdfSam H
At its core, generative artificial intelligence relies on the concept of generative models, which serve as engines that churn out entirely new data resembling their training data. It is like a sculptor who has studied so many forms found in nature and then uses this knowledge to create sculptures from his imagination that have never been seen before anywhere else. If taken to cyberspace, gans work almost the same way.
Tata Group Dials Taiwan for Its Chipmaking Ambition in Gujarat’s DholeraAvirahi City Dholera
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[Note: This is a partial preview. To download this presentation, visit:
https://www.oeconsulting.com.sg/training-presentations]
Sustainability has become an increasingly critical topic as the world recognizes the need to protect our planet and its resources for future generations. Sustainability means meeting our current needs without compromising the ability of future generations to meet theirs. It involves long-term planning and consideration of the consequences of our actions. The goal is to create strategies that ensure the long-term viability of People, Planet, and Profit.
Leading companies such as Nike, Toyota, and Siemens are prioritizing sustainable innovation in their business models, setting an example for others to follow. In this Sustainability training presentation, you will learn key concepts, principles, and practices of sustainability applicable across industries. This training aims to create awareness and educate employees, senior executives, consultants, and other key stakeholders, including investors, policymakers, and supply chain partners, on the importance and implementation of sustainability.
LEARNING OBJECTIVES
1. Develop a comprehensive understanding of the fundamental principles and concepts that form the foundation of sustainability within corporate environments.
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1. Introduction and Key Concepts of Sustainability
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3. Measures and Reporting in Sustainability
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To download the complete presentation, visit: https://www.oeconsulting.com.sg/training-presentations
Cracking the Workplace Discipline Code Main.pptxWorkforce Group
Cultivating and maintaining discipline within teams is a critical differentiator for successful organisations.
Forward-thinking leaders and business managers understand the impact that discipline has on organisational success. A disciplined workforce operates with clarity, focus, and a shared understanding of expectations, ultimately driving better results, optimising productivity, and facilitating seamless collaboration.
Although discipline is not a one-size-fits-all approach, it can help create a work environment that encourages personal growth and accountability rather than solely relying on punitive measures.
In this deck, you will learn the significance of workplace discipline for organisational success. You’ll also learn
• Four (4) workplace discipline methods you should consider
• The best and most practical approach to implementing workplace discipline.
• Three (3) key tips to maintain a disciplined workplace.
Falcon stands out as a top-tier P2P Invoice Discounting platform in India, bridging esteemed blue-chip companies and eager investors. Our goal is to transform the investment landscape in India by establishing a comprehensive destination for borrowers and investors with diverse profiles and needs, all while minimizing risk. What sets Falcon apart is the elimination of intermediaries such as commercial banks and depository institutions, allowing investors to enjoy higher yields.
2. A. SIX SECRETS OF POLITICALLY SAVVY PEOPLE
• Sometimes people complain that a coworker is "too political". This may mean that the person is seen as
a groveling toady or backstabbing manipulator. But most politically successful people are simply being
smart about their career. Like athletic ability, political savvy seems to come naturally to some people,
while others have to learn. So here are some strategies to adopt if you want to demonstrate more
political intelligence.
3. 1. PARTNER WITH YOUR BOSS
• Unless you have unique and irreplaceable knowledge or skills (or are related to the CEO), your boss has
more power than you do. Your manager also has greater access to key decision-makers. So it's better to
have your boss as a cheerleader than an adversary. Politically savvy people know how to "manage up".
4. 2. BE A 360° TEAM PLAYER.
• With a wide network of relationships, you will have more information about what's going on. And if
people are willing to cooperate and collaborate with you, you will produce better results. Politically
savvy people develop positive relationships in all directions - with management, peers, and employees.
5. 3. UNDERSTAND THE "POWER MAP".
• Organizations are power hierarchies. And from time to time, that power shifts. To succeed, you need to
know where the leverage lies - who has influence (formal or informal), who doesn't, and how much you
have yourself. Politically savvy people always understand the leverage equation and recognize when it
may be changing.
6. 4. PRACTICE SUBTLE SELF-PROMOTION.
• No one can appreciate you if they don't know what you're doing. But that doesn't mean you should
become an insufferable braggart. Find natural ways to mention achievements and challenges, like
sending regular progress reports to your boss or chatting about your projects at lunch. Politically savvy
people share information without being obnoxious.
7. 5. CONNECT WITH THE POWER PEOPLE.
• The big decisions about your career will be made (or endorsed) by people above your boss, so you need
to be sure they know who you are. Since you may have limited access, look for interaction opportunities
and be ready with a question to ask or information to share. Politically savvy people enjoy talking to
folks who have power (which is not the same as sucking up).
8. 6. COMMIT TO THE BUSINESS.
• An indifferent, apathetic attitude never impressed anyone. If you want decision-makers to think well of
you, you need to be interested in and excited about the business - because you can bet that they are!
Politically savvy people choose a career that they find interesting and energizing. You can't fake
enthusiasm for long.
9. B. HOW MUCH POLITICAL POWER DO YOU HAVE?
• "Political power" refers to your ability to accomplish goals at work, both in terms of your job and your
career. The results you produce, your reputation, your relationships with people – these and many
other factors contribute to your political power. The quiz below invites you to rate yourself on some
Political Power Boosters.
10. Political Power Boosters Definitely
(3 points)
Somewhat
(2 points)
Not Really
(1 point)
1. Results
I produce results that provide a clear benefit to my organization.
2. Reputation
Key decision-makers are aware of my contributions.
3. Knowledge
I possess information that is quite useful to my organization.
4. Attitude
I am viewed by almost everyone as helpful and cooperative.
5. Networks
I know many people throughout my organization.
6. Empathy
People come to me for help with their problems or concerns.
7. Inclusion
I often try to include other people in my decisions or projects.
8. Detachment
I am known as someone who can see situations objectively.
Total Points
11. SCORING
• 8 -12 points = low political power
• 16 - 20 points = moderate political power
• 21 - 24 points = high political power
• If you score on the high end of the scale, good for you! You probably possess sufficient political power
to accomplish your goals and should be able to get a lot done. A moderate score indicates that you can
increase your political power if you choose to do so. But if your score is below 16, you definitely have
some work to do if you want to increase your influence!
12. ACTION STEPS
• (1) To enhance your political power, identify categories for improvement. What specific steps would
help to increase your score in those areas? What could you change about your actions at work or
interactions with others?
• (2) Consider how you use your time and energy at work. Do you concentrate on activities that will help
you achieve your goals or waste energy on complaining, gossiping, or marginal activities? How might
you need to refocus?
13. PART 1-POWER GAMES
• Political maneuvering is part of the ebb and flow of office life, but games have a specific purpose. A
truly malicious game will escalate office politics to an entirely different level. Here a few signs that a
game is in progress:
• The player's actions have an identifiable and predictable pattern.
• The behavior has an emotional payoff. Political games are always played for emotional rewards.
• True motives are never stated. Players will try to give logical explanations for everything they do.
• Any attempt to change the game is resisted, because players don't want to lose the emotional payoff.
14. COMMON POLITICAL GAMES FALL INTO THREE
CATEGORIES
• Power Games;
• Ego Games;
• Escape Games.
• Keep in mind that these popular pastimes are hardly limited to the workplace. We often play them with
family and friends as well!
Common Power Games
Power Game players are either trying to increase their leverage or flaunt the power they already have.
Some players have malicious intentions, while others are merely self-centered. All Power Games are
designed to give the player some type of advantage over other people.
15. A. THE SUCK UP GAME
"I think you're wonderful, so you have to like me."
Suck Up players are always focused on pleasing the powerful. They shower managers with compliments,
frequently request their guidance, and never openly disagree with them. Advanced players actively seek
out opportunities to stroke the egos of important executives.
The Emotional Payoff: "I feel safe when people in power like me."
Pitfalls for Players: (1) Colleagues generally think that Suck Up players are useless, so they seldom have
good peer relationships. (2) When problems occur unexpectedly, managers can become quite unhappy
with Suck Ups who concealed bad news. (3) If they acquire a manager who wants unfiltered opinions and
honest feedback, Suck Up players are out of luck.
16. Countermoves:
Countermoves are designed to break the pattern of a game, allowing you to get back on a more productive
track. With Suck Up players, the game is generally more annoying than harmful. The biggest problem is
that sucking up can prevent the sharing of information or opinions, so countermoves should focus on
encouraging more candid discussion.
Solicit their opinions privately. To learn what Suck Ups really think, try talking to them one-on-one. They
feel safer expressing opinions (assuming they have any) when management is not around.
"Out" them in meetings. If you know their true views, you may be able ask Suck Up players about them
with appropriate questions. But don't be malicious! If you try to make them look bad, then you are turning
into a game player yourself.
Don't become their opposite. Suck Up players are so compliant and accommodating that their colleagues
can look downright cranky by contrast. Be sure that your own comments and suggestions are presented in
a positive, helpful way.
The End of the Game: Suck Up Games end when the player either becomes more assertive and self
confident or acquires a boss who hates Suck Ups.
17. B. THE CONTROL GAME
"You can't tell me what to do."
Control Game players resist direction or advice from others. Some are dominators, who enjoy telling
people what to do. Others are resistors, who may have little desire to lead others, but strongly resent any
outside influence over their own activities. And some combine both characteristics.
The Emotional Payoff: "I get to do what I want to do.“
Pitfalls for Players: (1) Control Games often degenerate into useless power struggles that drain energy
from more productive activities. Observers typically wonder why these silly people can't just grow up and
get along. (2) Someone usually loses. Playing a Control Game with your boss can be especially risky,
because managers usually have more leverage by virtue of their position.
18. Countermoves
Control games can be adversarial and destructive, so countermoves should protect the target from
possible harm. Here are some strategies to consider with a Control Game player:
• Don't get sucked into an overt power struggle. Responding with vengeful control moves of your own
will just bring you down to their level and invite retaliation. You need to guard your territory, but remain
focused on the work, so don't trash your opponent or go for an obvious power grab.
• Stand your ground. Insecure people often lose Control Games because they give in too easily. If
someone is challenging you, you must establish appropriate boundaries and enforce them.
• Fortify relationships with high-leverage allies. Because Control Games are all about power, you must
make every effort to have people with a lot of leverage in your corner.
19. • Directly address problems with the work. Instead of getting emotionally "hooked" by your opponent's
challenging behavior, keep your focus on work-related issues and desired results.
• Go with the resistance. "Going with the resistance" is a time-tested strategy used by therapists,
salespeople, and martial arts experts. Simply put, this means that when someone is pushing you, you
don't push back. But neither do you give in. You simply use their comments to move the discussion in a
helpful direction. For example, if someone criticizes your ideas, don't argue. Instead, say, "That's an
interesting point. I'll keep it in mind." or "Tell me what you would suggest."
The End of the Game: A Control Game is over when the relationship stops feeling adversarial and people
are working cooperatively. Or when the weaker player gives up.
20. C. THE SHUNNING GAME
"If you don't fit in, we're going to get you."
Shunning is a group game that requires a target, who is punished for being different in some way. Targets
gradually realize that they are being excluded from group gatherings and friendly office banter. Any
conversation that they join breaks up rather quickly. Required communication is always cool and formal.
But since no one will acknowledge that anything unusual is occurring, all attempts to discuss the problem
are brushed aside.
The Emotional Payoff: "We feel more powerful because we can punish people."
Pitfalls for Players: (1) Because it is a childish game, Shunning makes the players appear immature and
small-minded. (2) Shunning creates powerful feelings of anger in the target, who may look for
opportunities to retaliate. If the target ever acquires more power, Shunning players better watch out.
21. Countermoves
Countermoves to a Shunning game should focus on reducing the target's isolation and gradually breaking
down the group's united front. Find other sources of support. Sometimes the target can simply join
another group.
• Divide and conquer. Often the target of a Shunning game can chip away at the hostile group dynamic by
getting to know the friendlier members. Shunning players usually vary in their level of commitment to
the game. Typically, one or two leaders are strongly invested in punishing the target, but other
members may feel a bit guilty about being so mean. By developing a relationship with these more
accessible players, the target may be able to short circuit the game.
22. • Try to define the offensive behavior. Shunning targets often have no idea what they are doing wrong.
Because no one will acknowledge the existence of a problem, they can't fix it. By talking with accessible
group members, the target can sometimes identify the cause of their colleagues' resentment.
• Change things that are reasonable. No one should be expected to become a clone of their colleagues.
But if the issue is related to job performance or career goals, changing might be a good idea. One
Shunning target learned that his constant talking was driving his colleagues away. Now that's a
behavior he might want to work on.
The End of the Game: Shunning Games usually end in one of two ways: either the group offers the target
at least minimal acceptance or the target leaves. Shunning is a brutal psychological weapon that can place
almost unendurable stress on the victim. Most people cannot tolerate that kind of pressure for long. Nor
should they.
23. PART 2-EGO GAMES
• Political maneuvering is part of the ebb and flow of office life, but games have a specific purpose. A
truly malicious game will escalate office politics to an entirely different level. Here a few signs that a
game is in progress:
• The player's actions have an identifiable and predictable pattern.
• The behavior has an emotional payoff. Political games are always played for emotional rewards.
• True motives are never stated. Players will try to give logical explanations for everything they do.
• Any attempt to change the game is resisted, because players don't want to lose the emotional payoff.
Common political games fall into three categories: Power Games, Ego Games, and Escape Games. Keep in
mind that these popular pastimes are hardly limited to the workplace. We often play them with family and
friends as well!
24. COMMON EGO GAMES
• All Ego Games are designed to make the player feel smarter, better, or more special than other people.
Some games require a victim, while others just allow the players to puff themselves up a bit. Most Ego
Game players are actually masking strong feelings of insecurity or inferiority.
25. A. THE SUPERIORITY GAME
"Aren't you impressed with me?"
Words and actions of Superiority players send the clear message that they are important, unique, and
indispensable. Hogging the conversation, bragging, and ignoring others' needs are all Superiority moves.
When their real life isn't impressive enough, some dedicated players will actually fabricate stories.
Superiority usually has only one player, who is simply in search of an audience. But when two players
compete, a predictable and pointless "my dog's bigger than your dog" pattern emerges.
The Emotional Payoff: "I can make others believe that I'm important and special."
Pitfalls for Players: (1) Superiority behaviors are quite annoying to colleagues, who eventually just tune
out these braggarts. (2) Because these maneuvers are rather transparent, Superiority players often come
across as insecure – the exact opposite of the impression they are trying to create.
26. Countermoves
Because Superiority players are just trying to impress their audience, these games are usually more
aggravating than destructive. If the player's behavior begins to interfere with work, however, then it needs
to stop.
• Avoid getting hooked. Never, under any circumstances, try to top a Superiority player with a story of
your own. This just leads to an endless cycle of one-upmanship.
• Don't reward annoying behavior. When you ignore self-promoting comments and attempts to control
the conversation, these inappropriate behaviors will diminish.
• Address problem behaviors directly. When a Superiority player is interfering with others' performance
or productivity, then you should ask them to stop the disruptive behavior.
• Remember the motive. Anyone who tries this hard to look important doesn't really feel that way. If you
can remember that they are actually quite insecure beneath all that posturing, then you may feel more
sympathetic.
The End of the Game: A Superiority Game is over when the player stops trying to impress you. Some
people only play Superiority with new acquaintances and drop the pose once they get to know someone.
27. B. THE PUT-DOWN GAME
"You're obviously an idiot, so I must be brilliant."
Put-Down Games require a player and at least one target. These players are pathetic little souls who can
only feel good about themselves by making someone else feel stupid or inept. They specialize in sarcasm
and criticism, making biting remarks that are unnecessary and hurtful.
The Emotional Payoff: "By demonstrating my superiority over others, I can feel less inferior myself."
Pitfalls for Players: (1) Put-Down Games quickly produce resentful and angry adversaries. (2) With their
constant belittling of others, these players actually appear insecure instead of superior.
28. Countermoves
Because they are widely known as chronic complainers, Put-Down players are often politically impotent.
But they are most unpleasant to be around, so avoiding them is a wise stress management strategy.
• Don't give them what they want. Watching you tremble is most rewarding to a Put-Down player, so
maintain a self-confident appearance. Always respond calmly to any assaults. Or just give them a
dismissive look and continue with what you were saying.
• Minimize contact. Why set yourself up for target practice? You should only interact with these attackers
when you have no other choice. If you are unfortunate enough to work for a Put-Down player, then just
remember that it's your boss who's the moron, not you – and find another job as soon as possible.
• Get other opinions. Never evaluate your own work by the reactions of a Put-Down player. Find some
mentally healthy people who can provide a more balanced and rational view.
The End of the Game: This game only ends when one of you leaves. Put-Down specialists seldom change.
29. C. THE IN-GROUP GAME
"You'd like to be one of us, but you can't."
An In-Group Game requires two separate and unequal groups. Everyone knows that one is more desirable and
that membership is restricted, but no one is supposed to talk about it. Members of the In-Group usually share
some identifiable characteristic.
Unlike Shunning players, In-Group members are not necessarily hostile to the out-group. They just enjoy being
part of their special little clique. Communication between the two groups may be quite cordial and pleasant, but
everyone knows that an invisible barrier exists (although members of the "in" clique will never publicly admit it).
The Emotional Payoff: "Being part of an exclusive group makes me feel special."
Pitfalls for Players: (1) Resentment often festers beneath the friendly façade of out-group members, who may
retaliate in some way. (2) Divided groups are as seldom as effective as cohesive groups, so the work usually
suffers along with the relationships.
30. Countermoves
The purpose of breaking up an In-Group Game is not to disrupt In-Group relationships, but to make the
whole group more inclusive.
• Bring the issue into the open. The existence of cliques can often be delicately acknowledged by making
observations. "Sometimes decisions seem to have been made before we get into the meeting." Or "We
always seem to be divided into two groups. Why is that?"
• Build one-on-one relationships. Out-group members can safely initiate friendly individual relationships
without taking on the whole In-Group at once. They may do this by asking for advice, requesting
assistance, or just chatting about the weekend.
• Suggest activities that either mix the groups or include all group members. Increased interaction often
helps to break down cliques. As members become better acquainted, relationships will naturally
develop. Strategies may include creating project teams with members from both groups or engaging in
group social activities.
The End of the Game: The game is over when all members of the group can interact freely, without feeling
that some "rule" is being violated. Unless the In-Group is really entrenched, this goal can usually be
achieved.
31. PART 3- ESCAPE GAMES
Political maneuvering is part of the ebb and flow of office life, but games have a specific purpose. A truly
malicious game will escalate office politics to an entirely different level. Here a few signs that a game is in
progress:
• The player's actions have an identifiable and predictable pattern.
• The behavior has an emotional payoff. Political games are always played for emotional rewards.
• True motives are never stated. Players will try to give logical explanations for everything they do.
• Any attempt to change the game is resisted, because players don't want to lose the emotional payoff.
Common political games fall into three categories: Power Games, Ego Games, and Escape Games. Keep in
mind that these popular pastimes are hardly limited to the workplace. We often play them with family and
friends as well!
32. COMMON ESCAPE GAMES
• The purpose of an Escape Game is to avoid unpleasant consequences. In the two games described
below, players are either actively trying to avoid blame or passively shirking responsibility.
33. A. THE SCAPEGOAT GAME
"This problem was clearly your fault."
Scapegoat, which can be played by individuals or groups, involves an existing problem, a search for blame,
and a target. In this game, the target is quickly determined to be the cause of the problem, with no
exploration of other possibilities.
When Scapegoat is played between colleagues, their blame-shifting conversations can resemble a tennis
match. Taken to a higher level, Scapegoat can be played by entire departments. If your boss is a chronic
Scapegoat player, the game can be hazardous, because bosses are often able to punish people.
Occasionally, politically stupid Scapegoat players try to make their boss a target. These poor souls usually
meet with an unfortunate end.
The Emotional Payoff: "If I'm not the cause of the problem, then I don't have to feel responsible, guilty, or
foolish."
Pitfalls for Players: (1) Resentful and angry Scapegoat targets will often try to return the favor when future
problems arise. (2) Successful Scapegoating usually means that the real issues are never identified, so the
problem continues to exist or will reoccur in the future.
34. Countermoves:
In Scapegoat, countermoves are designed to deflect attention from the target, broaden the scope of the
discussion, and determine the true source of the difficulty. If you have a boss who likes to play this game,
you may have to divert significant energy to ongoing CYA activity.
• Avoid getting into an argument. Because no one likes being blamed, Scapegoat discussions can turn into
heated debates. Targets, who feel with some justification that they are being unfairly attacked, often
respond in kind, turning the discussion into a free-for-all. This is not helpful.
• Acknowledge the possibility of partial responsibility. To avoid appearing defensive, targets may
volunteer to assume some portion of the responsibility. "My department did miss one deadline related
to the product launch, but we probably need to review the completion dates at each step of the
project. I'll gather some data on that and report back at the next meeting. There may be several factors
that we need to consider on the next project."
35. • Defend yourself subtly. Without firing back directly, try to incorporate a line of defense into your
response: "We did decide to push the deadline back in order to get the customer survey data, since that
seemed to be a key piece of information."
• Broaden the scope of the discussion. Invite people to consider other possible causes of the problem:
"Waiting for the survey data was one factor in the delay. What else might have made it difficult to meet
the schedule?"
• Get the facts. One of the best countermoves in Scapegoat is to have facts available that support your
case or point to the real reason for the problem.
The End of the Game: When Scapegoat is a group pastime, the game ends when members decide to adopt
more a more constructive method of problem solving. But if your boss likes to play Scapegoat, the game
will only end when you get a new boss.
36. B. THE AVOIDANCE GAME
"I don't want to do it, so I'm not going to do it."
Avoidance is really a one-person game with unfortunate side effects for anyone who depends on the
player. The game is easy to spot: the player puts off unpleasant or difficult tasks until forced to confront
them. Various excuses are used as delaying tactics. If your work depends on a chronic Avoidance player,
you are doomed to frustration.
The Emotional Payoff: "I can reduce my anxiety by not thinking about an unpleasant task."
Pitfalls for Players: (1) Because they create real problems for their colleagues, Avoidance players alienate
co-workers and create unnecessary enemies. (2) When their procrastination causes critical deadlines to be
missed, these players often find themselves in hot water with important people.
37. Countermoves:
In Avoidance, all countermoves are aimed at getting desired results without directly attacking the player.
Although an attack might make you feel better, the result is likely to be even more procrastination.
• Never leave the timeline open-ended. With an Avoidance player, you should always get a commitment
to a specific date, even if you feel sure it will be missed. And you may want to build a delaying factor
into your schedule.
• Offer to help with the difficult part. If you can do part of the work for the player, you may speed things
up: "Gerald, how about if I do a rough draft of the contract, then let you put the finishing touches on it
?" Although this strategy gives you more work, it also gives you more control.
• Increase your leverage. Sometimes you need to escalate the issue, but without appearing to threaten: "I
understand that you're really busy, Gerald, but since this is such a big sale, I'm going to have to let the
CEO know that the final contract will be delayed."
• Consider the power of copies. You never want to use the CC line on your emails to punish people, but
sometimes a well-placed copy can help to heighten the awareness of a problem. When Avoiders see
that their managers or other important people know about the situation, they often get moving. But be
careful if the Avoidance player is your boss. Pointing out your manager's shortcomings to the higher-ups
is a risky move.
The End of the Game: Avoiders never change, so you'll have to keep playing as long as they're in the
picture