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Introducing Everything DiSC
The document outlines the Everything DiSC assessment tools aimed at enhancing workplace dynamics by helping individuals understand their behavioral styles and how to adapt to others. It features applications in sales, management, and workplace relationships, emphasizing personalized feedback and adaptive testing to improve communication, engagement, and effectiveness. Additionally, the document discusses research findings and participant feedback related to the tools' effectiveness in real-world scenarios.
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Introducing Everything DiSC
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- 2. In this session: •Evolution of DiSC theory and tools • Tours –ED Sales –ED Management –ED Workplace –DiSC 363 –Work of Leaders –MyEverythingDiSC.com
- 3. Views Self as MorePowerful than Environment Views Self as Less Powerful than Environment Sees Environment as Unfavorable Sees Environment as Favorable Marston’s Theory InducementDominance SubmissionCompliance
- 4. Views Self as LessPowerful than EnvironmentCalm, Cautious, Reflective, Methodical Views Self as More Powerful than Environment Fast-Paced, Bold, Outspoken, Assertive Sees Environment as Unfavorable Sees Environment as Favorable Questioning Skeptical Logic-focused Challenging Accepting Warm People-focused Empathic Conceptual Theory to Behavioral Model
- 5. C S iD DiSC® Dimensionsand Styles Fast-Paced Bold Calm Cautious InfluenceDominance Steadiness Questioning Logic-focused Accepting People-focused Conscientiousness
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- 7. DiSC Classic® Results ObjectiveThinker Result-Oriented Inspirational Creative Promoter Persuader Counselor Appraiser Specialist Achiever Agent Investigator Developer Perfectionist Practitioner D i S C
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- 9. Everything DiSC® 79-ItemResults 18% More Accurate
- 10. Take everything about EverythingDiSC® and make it better!
- 11. Everything DiSC® Innovation •Maximize precision • Maximize confidence • Maximize personalized feedback Adaptive Testing
- 12. Adaptive Testing (AT) •Contemporary assessment method • Respondents answers determine the next questions they’re given • Benefits of AT – Increases precision – Reduces response time
- 13. Other Assessment Improvements Product-specificresponse items • Each profile has unique assessment items to measure product- specific priorities • More data improves the personalization of the profile feedback
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- 16. Everything DiSC® Sales • UsesDiSC® to help salespeople connect better with their customers • With Everything DiSC® Sales, salespeople will – Read their customers – Adapt their approaches – Close more sales
- 17. Everything DiSC® Sales ResearchStudy • 1,047 people surveyed about their preferences about salespeople
- 18. analytical, systematic and precise Is passionateand enthusiastic Makes it happen quickly and easily Looks out for their best interests Is thorough and responsible It depends on Customer Priorities patient, even- tempered and accommodating lively, energetic and outgoing driven, forceful and decisive
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- 20. Video Introduction to EverythingDiSC Sales
- 21. • Customer Interaction Mapping(p. 21) • Customer Interaction Plan (p. 22)
- 22. Adapting to aSpecific Customer
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- 24. Everything DiSC ® Sales Video DiSC®Customer Priorities Customer Priority Interviews DiSC® Sales Styles Customer Mapping Adapting to the Styles Matrix
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- 26. Salesperson Adapting to theStyles Matrix Customer A B A B A B A B A B A B A B A B A B A B A B A B A B A B A B A B Renee Laura Eric Marc Ann Michael Christiana Jesse Main Menu Customer Mapping DiSC Customer Priorities Adapting to the Styles Matrix Customer Priority Interviews DiSC Sales Styles Guided Demo
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- 28. Applying DiSC® inthe Organization
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- 30. Everything DiSC® Comparison Report •Six significant behavioral trait comparisons • Process to explore these comparisons – Discover – Personalize – Apply
- 31. Everything DiSC® Management • UsesDiSC® to help managers bring out the best in each employee • With Everything DiSC® Management, managers will – Develop their styles – Improve communication – Increase employee engagement
- 32. • 847 employeeswere asked about their management perceptions Everything DiSC® Management Research Study “My manager enhances my job satisfaction and work quality.” “My manager either diminishes or does not contribute to my job satisfaction or my work quality.” 47% 53%
- 33. Employee Priorities Differ ResearchResults: D i C S
- 34. Intro Video: DiSC®Management Styles
- 35. Everything DiSC® Management Profile •26-page report • Personalized, based on responses to adaptive testing • Focuses on DiSC® relevance to managers – Your DiSC Management Style – Directing & Delegating – Motivating – Developing Others – Working with Your Manager
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- 37. • Working withYour Manager (p. 22-26) – Understanding manager’s priorities and preferences – Advocating and getting buy-in – Dealing with conflict – How Your Manager Sees You Program principles apply to working with your boss
- 38. Everything DiSC® Management Directingand Delegating Working with Your Manager Management Styles People Reading Creating Motivating Environments
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- 40. Everything DiSC Workplace® •The third application in the Everything DiSC® family of products • Uses DiSC to improve the quality of the workplace – Understand and appreciate the style of people they work with – Create more effective and productive working relationships.
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- 42. Research Results: CoworkerPriorities Differ D i C S
- 43. Everything DiSC Workplace®Profile • Personalized, based on responses to adaptive testing • Applies DiSC® relevance to interacting in workplaces – Discovering Your DiSC Style – Understanding Other Styles – Building More Effective Relationships – Personalized Style Guide
- 44. How would youdescribe yourself in the workplace? Choose Your Coworker Handout 2.1 What are your pet peeves? What may be difficult about working with you? How do you handle conflict? Take notes on the coworkers’ responses to the following interview questions:
- 45. Choose Your Coworker Mostlike to work with Least like to work with ? Handout 2.1
- 46. What’s difficult Whatworks Christiana – S Style Support, Stability, Collaboration What’s difficult What works Jesse – C Style Accuracy, Stability, Challenge What’s difficult What works Anna – i Style Enthusiasm, Action, Collaboration What’s difficult What works Carlos – D Style Results, Action, Challenge Least Want to Work With
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- 50. Everything DiSC 363 360°feedback combined with three personalized strategies for improving leadership effectiveness.
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- 53. To be asuccessful leader… All eight approaches contribute to leadership success While you don’t need to excel in every area, you need at least some level of competency in each to be a great leader Leaders are most likely to have strengths in areas that reflect their own styles Understanding yourself better is the first step to becoming more effective when leading others
- 54. Self vs. Raters •Thedotted-line shape is a reflection of the Leader’s responses to the 72 Leadership Behavior items •Helps Leader see gaps between Self and Raters
- 55. The Leader’s Strengths TheStrengths are determined by the Raters
- 56. 3 Personalized Strategies TheApply tips are written from the Leader’s DiSC® style 3 Strategies your raters said they want you to do more of (weighted)
- 57. Taking the stingout of 360 •“Who said that?” • CommentSmart™ • …to the Rescue! The #1 reaction to 360 assessments….
- 58. Rater Experience Part2: Leadership Requests – 24 behaviors, Do you want to see more/less of this from the Leader? • Yes, a lot more • Yes, a little more • No
- 59. The Rater: Part2 • 24 Leadership Requests, including CommentSmart ™ Yes, a lot more or Yes, a little more Comments are presented for the rater to select from if the rater selected “Yes, a lot more” or Yes, a little more”
- 60. The Rater: Part2 • 24 Leadership Requests, including CommentSmart ™ No Different comments are presented for the rater to select from if the rater selected “No”
- 61. Comments for Leader Raterscan select more than 1 comment in each CommentSmart group; number of pages determined by number of CommentSmart comments selected. Pages 23+
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- 63. Introduction to Workof Leaders How does leadership connect to DiSC®? DiSC is not a predictor of whether you can or can’t do the steps identified in the work of leaders DiSC does helps you understand how much energy will be required in each step
- 64. Introduction to Workof Leaders How is this different from other DiSC® profiles? Your personalized profile focuses on developing preferred behaviors that are based on best practices Understanding this helps you stretch into a preferred behavior when the situation calls for it Based on research, some behaviors are known to be more effective over others in a given context
- 65. Your Leadership Priorities Personalized,based on DiSC® Same priorities as -363 for Leaders profile -The 8 Dimensions of Leadership Book Map
- 66. Leadership Style Overview Describesyour DiSC® style in the context of Vision, Alignment, Execution
- 67. Work of LeadersProcess Three steps Three drivers of each step Two behavioral continua for each driver, with “Best Practices” identified Crafting a Vision Building Alignment Championing Execution
- 68. Clarity Best Practices Claritycomes more naturally Clarity takes more effort
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- 70. MyEverythingDiSC.com 70 • Interactive follow-upsite for Everything DiSC® products • Participants can create Comparison Reports, Customer Interaction Maps, learn about DiSC® and more—all in one place! • Administrators can turn the site on before or after a training session
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- 73. Dropbox Link forFurther Exploration • Video clips • Intro Chapter to The 8 Dimensions of Leadership • Informational Brochures • Sample Reports