Lawrence Williams is seeking a full-time position where he can utilize his skills in customer service, data entry, and food preparation. He has over 5 years of experience in roles such as food handler, customer service representative, data entry clerk, and office manager. Williams has a high school diploma and is proficient in Microsoft Office, typing, and lifting up to 70 pounds.

1. Lawrence Williams
5370 E Craig Road Apt 1104 | Las Vegas, Nevada 89115 | ldw_2011@yahoo.com | (559)724-1611
OBJECTIVE :
I am seeking a full time position with a stable company where I can utilize my skills and gain further experience while
enhancing the company’s productivity and reputation
EXPERIENCE:
Clark County School District | Las Vegas, Nevada | Sept 2016 – Current
Food Handler
● Ensures that the children receive tasty and nutritious meals daily
● Assists in the assessment and preparation of the nutritional requirements of meals
● Provides nutritional support and counseling to students and staff
● Prepares meals as directed
● Maintains and monitors the point of sale service and meal tracking system, and other clerical duties as required
Alorica | Fresno , California | May 2015 – March 2016
Customer Service Representative
● Handled inbound calls for customers regarding their services
● Verified accounts properly
● Explained billing and credited any invalid charges providing the best customer service possible
● Reviewed beneficial plans and added features to services with the customers approval
● Ordered devices or accessories and helped with any tracking information
● Activated or switched devices on accounts
● Sent confirmation or informational emails regarding products and services
● Supported many of the popular technology products in the market today.
● Focused on being a friendly advisor to customers focusing on meeting their needs.
Culinary Health Fund | Las Vegas, Nevada | Nov 2014 – May 2015
Customer Service Representative/Data Entry Clerk
● Processed daily accounts payable invoices
● Answered phones taking messages
● Answered participants questions regarding their coverage
● Updated Eligibility Information/ Filing paperwork
Sisters With Voices | New York, New York | June 2011 – Nov 2014
Office Manager
● Supervised 10 employees
● Maintained office services by organizing office operations and procedures; prepared payroll; controlled
correspondence; assigned and monitored clerical functions.
● Provided historical reference by defining procedures for retention, protection, and disposal of records.
● Completed operational requirements by scheduling and assigning employees; following up on work results.
● Kept management informed by reviewing and analyzing special reports; summarizing information; identifying trends.
● Maintained office staff by recruiting, selecting, orienting, and training employees.
● Maintained office staff job results by coaching, counseling, and disciplined staff; monitored, and appraised job results.
● Achieved financial objectives by preparing an annual budget; scheduling expenditures; initiating corrective actions.
● Contributed to team effort by accomplishing related results as needed.
EDUCATION:
Sunnyside High School | Fresno, California | May 2011
High School Diploma, GPA 3.7
SKILLS:
● Excellent Filing and Organization and Interpersonal skills
● Team Player/Works well in high stress environment/Great attention to detail
● Proficient using Microsoft Office(Word, Excel, Access and Powerpoint)
● 10-Key Touch/Type 50wpm/Lifts up to 70lbs
REFERENCES: References are available upon request.