1. Leslie Weissbrod
34490 Ridge Rd, Willoghby Oh 44094
Cell: (937) 481-1559 - Leslie_Weissbrod@yahoo.com
Career Overview
Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company
success.
Core Strengths
Reliable & Punctual Adaptive team player
Neat, clean, and professional appearance Courteous demeanor
Deliversexceptionalcustomer service Active listening skills
Energetic work attitude Sharp problem solver
Professional Experience
Front Counter and Food Preparation
February 2014 to July 2014
The Falls Deli - Cuyahoga Falls,Ohio
Served fresh hot food with a smile in a timely manner.
Took necessary steps to meet customer needs and efficiently serve food.
Correctlyreceived orders, processed paymentsand responded appropriatelyto guest concerns.
Communicated clearly and positively with co-workers and management.
Performed generalmaintenance duties, including mopping floors,washing dishes and wiping counter tops.
Residential Cleaner
September 2013 to February 2014
Extreme Cleaning Services - Mayfield Heights,Ohio
Cleaned homesto the satisfaction of clientneeds.
Swept, damp-mopped and vacuumed floors, hallways and stairwells.
Emptied and cleaned all waste receptacles.
Cleaned and hand-dusted cobwebs on light fixtures,baseboards and windowsillsand furniture
Front Counter Service
July 2008 to March 2010
Burger King -Willoughby,Ohio
Up sold additional menu items, beverages and desserts to increase restaurant profits.
Prepared itemsto written or verbal orders,as well asworking on severaldifferent orders ata time.
Assisted management with monthly inventory and control.
Quickly unloaded product shipments arrived and stocked freezers.
Took initiative to find extra tasks when my regular work was complete.
SpecialNeeds Camp Counselor
June 2004 to July 2005
SELREC - Cuyahoga Falls,Ohio
Established and maintained a safe play environmentfor the children.
Monitor children'splay actives to verify safetyand wellness.
Continually encouraged children to be understanding and patient with others.
Carefully supervised children in playareas.
Volunteer Work
Volunteer Classroom Aide
CEVEC Program 2005 - 2006
Worked with mentally disabled teenagers
2. Helped to prepare students for employment
Managed the daily chore list and ensured all taskswere completed
Demonstrated proper socialization behavior
Therapy Riding Center Aide
Classroom Aide/Barn Worker 2004 - 2005
Worked with mentally and physically disabled children
Lead horseswhile children rode to help build muscle strength
Tacked and groomed horses
Cleaned individualstallsand the barn
Education
Lake WorksFirst Program,2015
Trained in Microsoft Office
Customer Service Training
Charles F. Brush High School,2006
High School Diploma