1. References
Available Upon Request
Angela Edwards
1598 Lee Street East Apt 6F, Charleston WV 23511 |
304-437-0714 | aedwards776@gmail.com
Areas of Effectiveness
CLIENT RELATIONS
· Creating a warm and professional environment
· Confirming and clarifying clients’ requests
· Following up to ensure client satisfaction
· Assisting clients with special needs and requests
QUALITY CONTROL
· Adhering to OSHA and USDA policies and procedures
· Ensuring product and services exceed client expectations
· Developing, coordinating, and enforcing systems, policies, and procedures
· Documenting business operations, as required
MANAGEMENT
· Coaching, mentoring, and motivating team members
· Keeping abreast of industry products and services
· Performing HR functions, including payroll, scheduling, and employee retention
· Budgeting labor, manpower, and products to meet stated needs and goals
Professional History
ASSISANT GENERAL MANAGER |IHOP| JUNE 2008-FEBUARY 2015
SERVER |LONE STAR STEAKHOUSE| MARCH 2013-DECEMBER 2014
SERVER| PIZZA HUT| MAY 2014-NOVEMBER 2015
Education
HIGH SCHOOL DIPLOMA | MAY 1997 | ALLEGANY HIGH SCHOOL
· Major: Honors