Lauren Gagnon is a 2014 graduate of Northwood University with a Bachelor's degree in Business Administration with a focus in Entrepreneurship. She has over 6 years of experience in retail sales, restaurant service, and salon reception. Currently, she works as a Sales Associate at Little Forks Outfitters in Midland, MI where she assists customers and manages merchandise.

1. Lauren Gagnon
609 George Street | Midland, MI 48640
(248) 802-0500 | gagnonl@northwood.edu
EDUCATION
Northwood University – Midland, MI
Bachelor of Business Administration – Entrepreneurship May 2014
GPA: 3.7/4.0
EXPERIENCE
Little Forks Outfitters – Midland, MI
Sales Associate September 2012-Present
Demonstrate professionalism with strong interpersonal and sales skills with product knowledge
to assist customers with specialty clothing, accessories, shoes and gear
Manage women’s section and merchandise all clothing, accessories and shoes to drive sales
Assist owner with seasonal selections for all women’s apparel and accessories
Process all incoming shipments and verify content
Merchandise brand names including; Patagonia, Ugg, Ex Officio, Simms, Keen, Smart Wool,
Lolë, Merrell, and Orvis
Applebee’s – Midland, MI
Server and Bartender November 2010-May 2012
Managed section of restaurant and provided exemplary service to 40-100+ customers in a
fast-paced restaurant environment
Employed strict corporate specifications for all operations within restaurant
Collaborated with team members to maintain a clean and sanitary work environment
Dairy Queen – Pontiac, MI
Sales Associate May 2007-August 2010
Managed cash register and processed all transactions with 100% accuracy
Prepared food and beverage items to customer specifications while adhering to strict corporate
and health department standards for preparation, service and storage
Provided customers with nutritional information
Shine Salon and Spa – Sterling Heights, MI
Receptionist July 2006-February 2008
Scheduled spa and salon service appointments for 10 stylists and technicians
Utilized in-depth knowledge of products to provide recommendations to clients and drive sales
for add-on items
Maintained an organized and inviting atmosphere for clients
LEADERSHIP
Northwood University Track & Cross Country Teams 2010-Present
Captain, Track & Cross Country (2012-2013)
Student-Alumni Network 2010-2012
Fundraising Chair (2011-2012)