Megan Jay is a customer service professional with 5 years of experience in fast-paced restaurant environments. She has a Bachelor's degree in Dance from Jacksonville University. Her skills include exceptional communication abilities, customer relations, cash handling, and food safety certification. Her work history includes serving roles at Chuck A Mucks in Rescue, VA where she also managed social media, and at Salt Life in Jacksonville, FL. She is proficient in maintaining clean facilities and providing excellent customer service.

1. MEGAN
JAY
210 Clay St, Pittsburgh, PA 15215| (C) 757-969-8433| jay_megan@yahoo.com
https://www.linkedin.com/pub/megan-jay/104/470/324
PROFESSIONAL SUMMARY
Qualified host, server, customer service representative with 5 years experience in fast-paced
environments and all types of facilities. Successful at building repeat clientele, working well
with others under pressure and always bringing positive energy to the work environment. ( :
SKILLS
Exceptional communication skills Honest, trustworthy and punctual
Quick learner Neat and clean in appearance
Strong client relations On time and reliable
Cash flow management Personable and affable
Credit card processing Proficient in customer service
Multi-line phone talent Service-oriented team player
Mediation capability Strong client-interaction skills
Food regulation compliance Weekend availability
Experience with catering and events Willing to work late hours
Food Handler certificate Works well as part of a team
Food preparation experience Excellent multi-tasker
Food safety certified
General knowledge of computer software
Willing to work nights and weekends
Energetic, friendly and enthusiastic
WORK HISTORY
JULY 2014-MAY 2015
Server/Social Media Representative | Chuck A Mucks | Rescue, VA
Provided an elevated customer experience to generate a loyal clientèle.
Remained knowledgable of menu changes and food preparation
Effectively communicated and supported promotional sales of food, beverage and
merchandise
Maintained cleanliness, organization, product stock and presentation of restaurant

2. Created and operated multiple social media networks which represented the company
SEPTEMBER 2012-DECEMBER 2013
Server | Salt Life | Jacksonville, FL
Assisted in maintaining preparation and service areas in a sanitary condition
Checked temperatures of freezers, refrigerators, and heating equipment to ensure proper
functioning
Cleaned and organized eating, service, and kitchen areas
Ensured freshness of food and ingredients by checking for quality, keeping track of old
and new items, and rotating stock
Greeted each customer with friendly eye contact
Inspected restrooms for cleanliness and availability of supplies and cleaned restrooms
when necessary
Inspected and cleaned food preparation areas to ensure safe and sanitary food-handling
practices
Performed all transactions in a cordial, efficient and professional manner
EDUCATION
2013
Bachelor of Arts: Dance
Jacksonville University , Jacksonville, FL