BUILDING PRODUCT POST PMF MORNING
BUILDING PRODUCT
AFTER “PRODUCT-
MARKET FIT”
CASE STUDY OF
SHARETHROUGH’S PROCESS
ROB FAN
CTO & Co-founder
Presented by
BUILDING PRODUCT POST PMF
@ROBFAN
@SHARETHROUGH
BACKGROUND
For the Rest of the Web
Powers In-Feed, Native Ads
for Modern Content Publishers
BUILDING PRODUCT POST PMF
@ROBFAN
@SHARETHROUGH
BACKGROUND
Monetize
Monetize your site or app with
premium brand content across all
connected devices.
Sell
Sell your own in-feed ads through
our self-serve technology platform.
Promote
Increase exposure for your sponsored
content programs by promoting stories
across the Sharethrough Exchange.
Sharethrough For Publishers
The Complete Native Monetization Solution For Modern Content Publishers
BUILDING PRODUCT POST PMF
@ROBFAN
@SHARETHROUGH
120employees
Foundedin2008
OfficesinSF,LA,CHI,NYC,LON
VotedBest Places to Work
AdWeek’s“NativeAdPlatformoftheYear”
Digiday’s “PlatformoftheYear”Finalist
BACKGROUND
Growth Stats
BUILDING PRODUCT POST PMF
@ROBFAN
@SHARETHROUGH
GARAGE DAYS
BUILDING PRODUCT POST PMF
@ROBFAN
@SHARETHROUGH
THE JOURNEY
Product-Market Fit
$
TIME
BUILDING PRODUCT POST PMF
@ROBFAN
@SHARETHROUGH
THE JOURNEY
Lean Startup
AAARR
Customer
Development
MVP
Pivots
Growth Hacking
Product-Market Fit
$
TIMEMost Startup Thinking Only
Addresses This Timeframe!
BUILDING PRODUCT POST PMF
@ROBFAN
@SHARETHROUGH
THE JOURNEY
There is life after
product market fit.
BUILDING PRODUCT POST PMF
@ROBFAN
@SHARETHROUGH
THE JOURNEY
Pre PMF Post PMF
Green Field
(No Debt, No Users)
Technical Debt
Scalable Code
All New Customers
(No Demands)
Existing Customers
Demand Features
No Competitors
(or Only Startup Competitors)
Startup and
Incumbent Competitors
Customer Feedback
Cycles Immediate
Customer Feedback
via Liaisons
Small Team
(Everyone Knows Why)
Large Team
(Clocking In and Out)
Rules are Different
BUILDING PRODUCT POST PMF
@ROBFAN
@SHARETHROUGH
*GASP*
The P-word.
BUILDING PRODUCT POST PMF
@ROBFAN
@SHARETHROUGH
PRODUCT
PROCESS
Product Planning Software Development
BUILDING PRODUCT POST PMF
@ROBFAN
@SHARETHROUGH
Ideas
Feedback
Hunches
Requirements
Product
Roadmap
Idea Funnel
PRODUCT
PLANNING
BUILDING PRODUCT POST PMF
@ROBFAN
@SHARETHROUGH
• After our vetting process, we call each item a Milestones
• Only items that will take a pair of engineers >= 1 iteration (2
weeks) are included
• Smaller tasks are often bundled into a milestone
• Larger items are explored before entering this process
• Items are business problems, not solutions
= 1 Item of Work
PRODUCT
PLANNING
BUILDING PRODUCT POST PMF
@ROBFAN
@SHARETHROUGH
PHASE 1 PHASE 2 PHASE 3 PHASE 4
PRODUCT
PLANNING
Product Exec Team
Sales
Customer Support
Engineers
Quarterly
Roadmap
BUILDING PRODUCT POST PMF
@ROBFAN
@SHARETHROUGH
Phase 1: Gathering Ideas
• Strategic vision comes from product
exec team
• Iterative items come from department
‘dump and sort sessions’
• Requests are written out, voted on and
compiled in a spreadsheet.
• Net result is a spreadsheet of 80 items
from large strategic bets to incremental
workflow improvements
PRODUCT
PLANNING
BUILDING PRODUCT POST PMF
@ROBFAN
@SHARETHROUGH
Phase 2: Shrinking the List
PRODUCT
PLANNING
• VP of Product, Engineering, and
myself spend a day whittling this list
down to 25 items.
• Initial order dictated by the votes
casted by each department
• We add another layer of votes onto
this list. Based on this criteria:
✓ Will this fit our workflow?
✓ Supportable?
✓ Can we do it well?
BUILDING PRODUCT POST PMF
@ROBFAN
@SHARETHROUGH
Phase 3: Costing the Ideas
PRODUCT
PLANNING
• Art to estimating
• Goal is to come up with a dollar cost
for each item in the list
• $4 = 1 pair of engineering for an
iteration (our iterations are 2 weeks)
• Aim for a conservative estimate.
Need to also account for chores,
bugs, and small tasks.
BUILDING PRODUCT POST PMF
@ROBFAN
@SHARETHROUGH
Phase 4: “Funding” Ideas
PRODUCT
PLANNING
• Half day is allocated for this. Product
executive team is in attending in-person.
• Items are printed out as “story cards” and laid
out on a table.
• Poker chips represent total engineering
capacity. Everyone is given an equal amount
of chips.
BUILDING PRODUCT POST PMF
@ROBFAN
@SHARETHROUGH
Phase 4: “Funding” Ideas
PRODUCT
PLANNING
• Once we start, a very healthy debate ensues.
• First round of funding:
• 50% go completely unfunded.
• 40% are half funded.
• 10% immediately get funding.
• Keep going until all chips are allocated and
stories are fully funded.
BUILDING PRODUCT POST PMF
@ROBFAN
@SHARETHROUGH
ROADMAP
EXAMPLE
Cross-Device
Targeting
Third-party Behavioral
& Demo Targeting
Enhanced Tablet Support Machine-Learning
Optimization Algorithms
Article Cards v2 Cards Refresh + Brand Logo
Improved Support
for Infinite Scroll
Data Exploration
BUILDING PRODUCT POST PMF
@ROBFAN
@SHARETHROUGH
TAKEAWAYS
So, how is this going?
BUILDING PRODUCT POST PMF
@ROBFAN
@SHARETHROUGH
TAKEAWAYS
• No one wonders what product and engineering are doing.
• Business has confidence in product. Product execution is
very low a risk factor in decisions.
• Works very well for our ideas/vision heavy culture.
• Just finished 5th time. We have slipped our schedules by
1-2 milestones, but everyone understands!
Results
BUILDING PRODUCT POST PMF
@ROBFAN
@SHARETHROUGH
TAKEAWAYS
• Executives are allowed to “jump the process.” Can get
items straight to Phase 4.
• Keep the product exec team meeting regularly during the
quarter.
• When milestones don’t get finish, deduct $$ to finish it up.
• Keep milestones focused on the problem, allow the PM’s
and engineers to find the best solution.
• Mid-quarter “must-do” ideas have come up - when they do,
we pull a milestone out of the list.
Learnings
BUILDING PRODUCT POST PMF
@ROBFAN
@SHARETHROUGH
TAKEAWAYS
A good process forms a way to repeatably
decide, decision-make, and build software
that is reliable and somewhat predictable.
Process is needed in a post
product-market fit world.
BUILDING PRODUCT POST PMF
@ROBFAN
@SHARETHROUGH
DISCLAIMER
There is no “right” process,
only the process that helps
you build and ship product.
BUILDING PRODUCT POST PMF GOODBYE
THANKS!
@ROBFAN
@SHARETHROUGH

Building Product After "Product-Market Fit"

  • 1.
    BUILDING PRODUCT POSTPMF MORNING BUILDING PRODUCT AFTER “PRODUCT- MARKET FIT” CASE STUDY OF SHARETHROUGH’S PROCESS ROB FAN CTO & Co-founder Presented by
  • 2.
    BUILDING PRODUCT POSTPMF @ROBFAN @SHARETHROUGH BACKGROUND For the Rest of the Web Powers In-Feed, Native Ads for Modern Content Publishers
  • 3.
    BUILDING PRODUCT POSTPMF @ROBFAN @SHARETHROUGH BACKGROUND Monetize Monetize your site or app with premium brand content across all connected devices. Sell Sell your own in-feed ads through our self-serve technology platform. Promote Increase exposure for your sponsored content programs by promoting stories across the Sharethrough Exchange. Sharethrough For Publishers The Complete Native Monetization Solution For Modern Content Publishers
  • 4.
    BUILDING PRODUCT POSTPMF @ROBFAN @SHARETHROUGH 120employees Foundedin2008 OfficesinSF,LA,CHI,NYC,LON VotedBest Places to Work AdWeek’s“NativeAdPlatformoftheYear” Digiday’s “PlatformoftheYear”Finalist BACKGROUND Growth Stats
  • 5.
    BUILDING PRODUCT POSTPMF @ROBFAN @SHARETHROUGH GARAGE DAYS
  • 6.
    BUILDING PRODUCT POSTPMF @ROBFAN @SHARETHROUGH THE JOURNEY Product-Market Fit $ TIME
  • 7.
    BUILDING PRODUCT POSTPMF @ROBFAN @SHARETHROUGH THE JOURNEY Lean Startup AAARR Customer Development MVP Pivots Growth Hacking Product-Market Fit $ TIMEMost Startup Thinking Only Addresses This Timeframe!
  • 8.
    BUILDING PRODUCT POSTPMF @ROBFAN @SHARETHROUGH THE JOURNEY There is life after product market fit.
  • 9.
    BUILDING PRODUCT POSTPMF @ROBFAN @SHARETHROUGH THE JOURNEY Pre PMF Post PMF Green Field (No Debt, No Users) Technical Debt Scalable Code All New Customers (No Demands) Existing Customers Demand Features No Competitors (or Only Startup Competitors) Startup and Incumbent Competitors Customer Feedback Cycles Immediate Customer Feedback via Liaisons Small Team (Everyone Knows Why) Large Team (Clocking In and Out) Rules are Different
  • 10.
    BUILDING PRODUCT POSTPMF @ROBFAN @SHARETHROUGH *GASP* The P-word.
  • 11.
    BUILDING PRODUCT POSTPMF @ROBFAN @SHARETHROUGH PRODUCT PROCESS Product Planning Software Development
  • 12.
    BUILDING PRODUCT POSTPMF @ROBFAN @SHARETHROUGH Ideas Feedback Hunches Requirements Product Roadmap Idea Funnel PRODUCT PLANNING
  • 13.
    BUILDING PRODUCT POSTPMF @ROBFAN @SHARETHROUGH • After our vetting process, we call each item a Milestones • Only items that will take a pair of engineers >= 1 iteration (2 weeks) are included • Smaller tasks are often bundled into a milestone • Larger items are explored before entering this process • Items are business problems, not solutions = 1 Item of Work PRODUCT PLANNING
  • 14.
    BUILDING PRODUCT POSTPMF @ROBFAN @SHARETHROUGH PHASE 1 PHASE 2 PHASE 3 PHASE 4 PRODUCT PLANNING Product Exec Team Sales Customer Support Engineers Quarterly Roadmap
  • 15.
    BUILDING PRODUCT POSTPMF @ROBFAN @SHARETHROUGH Phase 1: Gathering Ideas • Strategic vision comes from product exec team • Iterative items come from department ‘dump and sort sessions’ • Requests are written out, voted on and compiled in a spreadsheet. • Net result is a spreadsheet of 80 items from large strategic bets to incremental workflow improvements PRODUCT PLANNING
  • 16.
    BUILDING PRODUCT POSTPMF @ROBFAN @SHARETHROUGH Phase 2: Shrinking the List PRODUCT PLANNING • VP of Product, Engineering, and myself spend a day whittling this list down to 25 items. • Initial order dictated by the votes casted by each department • We add another layer of votes onto this list. Based on this criteria: ✓ Will this fit our workflow? ✓ Supportable? ✓ Can we do it well?
  • 17.
    BUILDING PRODUCT POSTPMF @ROBFAN @SHARETHROUGH Phase 3: Costing the Ideas PRODUCT PLANNING • Art to estimating • Goal is to come up with a dollar cost for each item in the list • $4 = 1 pair of engineering for an iteration (our iterations are 2 weeks) • Aim for a conservative estimate. Need to also account for chores, bugs, and small tasks.
  • 18.
    BUILDING PRODUCT POSTPMF @ROBFAN @SHARETHROUGH Phase 4: “Funding” Ideas PRODUCT PLANNING • Half day is allocated for this. Product executive team is in attending in-person. • Items are printed out as “story cards” and laid out on a table. • Poker chips represent total engineering capacity. Everyone is given an equal amount of chips.
  • 19.
    BUILDING PRODUCT POSTPMF @ROBFAN @SHARETHROUGH Phase 4: “Funding” Ideas PRODUCT PLANNING • Once we start, a very healthy debate ensues. • First round of funding: • 50% go completely unfunded. • 40% are half funded. • 10% immediately get funding. • Keep going until all chips are allocated and stories are fully funded.
  • 20.
    BUILDING PRODUCT POSTPMF @ROBFAN @SHARETHROUGH ROADMAP EXAMPLE Cross-Device Targeting Third-party Behavioral & Demo Targeting Enhanced Tablet Support Machine-Learning Optimization Algorithms Article Cards v2 Cards Refresh + Brand Logo Improved Support for Infinite Scroll Data Exploration
  • 21.
    BUILDING PRODUCT POSTPMF @ROBFAN @SHARETHROUGH TAKEAWAYS So, how is this going?
  • 22.
    BUILDING PRODUCT POSTPMF @ROBFAN @SHARETHROUGH TAKEAWAYS • No one wonders what product and engineering are doing. • Business has confidence in product. Product execution is very low a risk factor in decisions. • Works very well for our ideas/vision heavy culture. • Just finished 5th time. We have slipped our schedules by 1-2 milestones, but everyone understands! Results
  • 23.
    BUILDING PRODUCT POSTPMF @ROBFAN @SHARETHROUGH TAKEAWAYS • Executives are allowed to “jump the process.” Can get items straight to Phase 4. • Keep the product exec team meeting regularly during the quarter. • When milestones don’t get finish, deduct $$ to finish it up. • Keep milestones focused on the problem, allow the PM’s and engineers to find the best solution. • Mid-quarter “must-do” ideas have come up - when they do, we pull a milestone out of the list. Learnings
  • 24.
    BUILDING PRODUCT POSTPMF @ROBFAN @SHARETHROUGH TAKEAWAYS A good process forms a way to repeatably decide, decision-make, and build software that is reliable and somewhat predictable. Process is needed in a post product-market fit world.
  • 25.
    BUILDING PRODUCT POSTPMF @ROBFAN @SHARETHROUGH DISCLAIMER There is no “right” process, only the process that helps you build and ship product.
  • 26.
    BUILDING PRODUCT POSTPMF GOODBYE THANKS! @ROBFAN @SHARETHROUGH