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MIT Entrepreneurship and
Maker Skills Integrator
So much stuff… DE 5 & 6 and beyond:
Building your product | Building your business
January 17, 2017
Elaine Chen
What we are going to cover today
2
1. DE Themes 5 & 6: How do you design and build your
product? | How do you scale your business?
2. Everything and the kitchen sink
DE Themes 5 & 6
Steps 20: Hypotheses: A reprise
• Basic structure:
• I believe [target market] will [do this action /
use this solution] for [this reason].
4
Step 21: Designing experiments
A proper experiment looks like this:
• Define the hypothesis. (As granular as you can make it.)
• Define “Stimulus”
• Design experiment
• Define duration
• Define measureable threshold for some metric. If you
make it over the threshold – persevere. Else: Pivot.
5
Product hypothesis testing example
• Product: The Zeo Sleep Manager (Direct to Consumer)
• Hypothesis: Gesture UI is intuitive and easy to use
Product hypothesis testing
7
Hypothesis: “I believe users will love our new touch UI
feature to pan and page the sleep graph.”
Stimulus: Functional interactive prototype
Experiment: Usability benchmark.
Duration: 30 min UX test + 15 min debrief
Threshold: 50% of users will complete the task without
help.
Result: 0% figured it out.
We killed the feature.
In class Exercise: Design an experiment
Take the top hypothesis you chose a few days ago and
design an experiment.
• What’s the hypothesis?
• What’s the stimulus?
• What is the design of the experiment?
• What’s the duration?
• What’s the measuable threshold to decide whether to
persevere or pivot?
8
Sharing!
9
Step 22: Defining the MV”B”P
• “M”: Minimum
• “V”: Viable
• “B”: Business
• “P”: Product
10
“The MVP is that version of the
product that enables a full turn of the
Build-Measure-Learn loop with a
minimum amount of effort and the
least amount of development time.
- Ries, Eric (2011-09-13). The Lean
Startup (p. 77), Random House, Inc..
Kindle Edition.
MEASURE
BUILDLEARN
ProductData
Ideas
Moore’s Positioning Statement
• For [target customer]
• Who wants/needs [a compelling reason to buy]
• The [product name] is a [product category]
• That provides [these key benefits].
• Unlike [the main competitor],
• The [product name] [provides these key differentiation
points].
Sharing!
12
Full cycle use case: Reprise
13
1 2 3
4 5 6
As	a… I	want	to… So	that…
Teacher have	parents	reinforce	the	content	we	cover	at	
school
the	child	has	a	consistent	learning	experience	at	home	and	at	
school
Teacher tailor	the	content	for	a	classroom	according	to	my	
curriculum
the	children	progresses	through	learning	materials	in	the	right	
order
Mom control	the	content	my	child	sees my	child	is	getting	educational	content	while	being	
entertained
Mom have	the	content	automatically	refresh	based	on	
guidelines	I	set
my	child	will	not	get	bored	and	instead	will	stay	engaged	with	
learning	new	things
Mom make	sure	my	child	does	not	accidentally	go	to	the	
wrong	sites	on	the	internet
my	child	sees	only	age	appropriate	content	that	I	approve	him	
to	see
Mom have	my	child	be	able	to	use	the	media	player	all	
by	himself	without	help	from	me
I	can	have	enough	time	to	complete	small	tasks	while	my	child	
is	playing	with	the	media	player
Mom be	able	to	run	Playrific	on	my	iPhone I	can	keep	my	child	entertained	during	a	busy	day	of	errands
Mom be	able	to	view	movies	I	loaded	on	my	phone	from	
the	Playrific	viewer
my	child	can	enjoy	the	content	I	choose	for	her	while	we	are	
on	the	go
Mom be	able	to	play	audio	books	that	I	have	purchased	
for	my	iPhone	from	the	Playrific	viewer
my	child	can	keep	learning	even	when	we	are	on	the	go
Mom minimize	mobile	broadband	data	charges I	won't	have	a	heart	attack	when	I	get	the	phone	bill.
Mom minimize	battery	usage	by	the	Playrific	viewer I	can	still	make	calls	after	my	child	uses	my	phone
Child have	fun	and	engaging	things	to	look	at	and	games	
to	play
I	won't	get	bored
User stories
UX Flow charts
Splash	screen
Setup
First run?
Content	home
Skip sign
up?
Sign	up
Audio	book	
page
Local	
content	
page
Streamed	
content	
page
Yes No
No Yes
Wireframes
Splash screen
Graphic that shows iOS
experience
Setup
x
x
First name: *
Email: *
Welcome to Playrific, a content curator
and viewer for young children. Please
take a moment to set up your child’s
information, add offline content if you
like, and they will be ready to play!
DoneView tutorial
Allow 3G streaming ON
Automatic update ON
Add local content >
Show online content ON
xLast name: *
xChild’s DOB: *
My contentBack
Audio books >
Camera Roll movies >
Audio booksBack
Title
Subtitle
3:02:55
Title
Subtitle
3:02:55
Title
Subtitle
3:02:55
Add
-
-
-
Add Audio BookBack
Title
Subtitle >
3:02:55
Title
Subtitle >
3:02:55
Title
Subtitle >
3:02:55
Title
Subtitle >
3:02:55
Title
Subtitle >
3:02:55
Title
Subtitle >
3:02:55
-
Camera roll
movies
Back Add
- - -
Add MovieBack
Camera roll
Media area
Swipe to go to next page
Tap each square to enter
media player
Graphical Compositions
The functional spec: For outsourcing
18
Emails	sent
Click	through
Signed	up	for	trial
Began	using	product
Converted	to	paid	
subscriber
Step 23: Will the dogs eat the dog food?
Free	Beta
500
40%
80%
100%
N/A
30	day	trial	to	paid	subscription
5000
14%
1	subscriber
Testing willingness to pay before there’s anything to
sell: The concept of “currency”
20
Short of taking $$$ from your potential customers for your nonexistent
vaporware, what are some asks you can pose to collect surrogate currency that
is a predictor of future willingness to pay?
• Yes to scheduling a meeting to discuss
• Actually getting a scheduled meeting on the calendar
• Actually meeting you
• Giving you the email of someone else you should meet
• E-introducing you to someone else you should meet
• Providing an email
• Providing Credit Card for a pre-order (no charge)
• Providing Credit Card for a pre-order (charged, rain check provided)
• … etc
Landing page: A reprise
21
Design	landing	
page(s)	with	a	call	
to	action
State	the	
hypothesis
Design	an	
experiment
Send	out	landing	
page	to	suspects
Wait	for	results	to	
come	in
Analyze	sales	
funnel	metrics
Persevere	or	pivot?
“But my product is not ready!”
22
23
24
Steps 14 & 24: A path to greatness
• In the US market, an “interesting” (a.k.a. “investable”)
startup is one that will reach revenunes of $50m-$100m in
year 5
• How?
• More penetration
• More products
• More segments
• More geographical markets
• … etc
25
Roadmap Example 1: iPhone
26
2007 2008 2009 2010 2011 2012 2013 2014 2015 2016
iOS	1.2b1 iOS3.0iOS 2.0 iOS4.0
… … iOS4.1
iOS4.2.1
iOS4.3
iOS5.0
…
iOS6 iOS7 iOS8 iOS9 iOS10
iOS4.2.5
iOS4.2.6
iOS4.2.7
iOS4.2.8
iOS4.2.9
iOS4.2.10
iOS4.3.1
iOS4.3.2
iOS4.3.3
iOS4.3.4
iOS4.3.5
… … … … …
Roadmap Example 2: Rethink Robotics
27
Release Release
Date
Major Functionality/Bug Fix
Release - v1.0.0 1/18/13 Pick and Place
Release - v1.1.0 4/30/13 Sequencing and Signals
Release - v1.1.1 6/14/13 Patch
Release - v1.1.2 7/9/13 Gripper settings, Fast approach, Camera gain, Start pose
Release - v1.1.3 9/18/13 FSM and Gripper firmware
Release - v2.0.0 10/30/13 Off vertical pick and place, Hold, Custom paths
Release - v2.0.1 12/14/13 Bug fixes, Press harder on pick
Release - v2.1.0 4/16/14 Nudge, Motion presets, Lock/Unlock, Enhanced speed
Release - v2.1.1 5/28/14 Bug fixes, Fixed output signals not being sent from Baxter
Release - v3.0.0 7/30/14 Signal inversion, Tips, Gripper length, Action control
Release - v3.1.0 11/24/14 Robot Positioning System, Landmarks
Release - v3.1.1 2/9/15 Factory or Spring Calibration intermittent fail Patch fix
Release - v3.2.0 4/21/15 Improved and Internal Signals, Hold Only Subtasks and more!
Release - v3.3.0 11/5/15 Improved Controls, Assign part weight to Holds, Latching Signals, Nudge improvements and more!
Release - v3.3.1 1/4/16 Improvement to Intera logs, RPS patch, Sawyer Shipping Pose fix
Release - v3.3.2 3/14/16 Sawyer only release, Improved Controls
What’s
the
core?
D.C.C.
Industrial
Design
Early
Market
Your BHM is going to look really small…
PolysNURBsRapid	Proto
Sculptural Regular Stylized
Downstream	Connection
V1/V2
Form	Types	Used
D.C.C.
Industrial
Design
Early
Market
That’s ok, so long as you have a path to greatness
PolysNURBsRapid	Proto
Sculptural Regular Stylized
Downstream	Connection
V1/V2
V3 V4
V5?
Form	Types	Used
Technology
Prototype
Product
Business
Company
35

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Disciplined Entrepreneurship: How Do You Design And Build Your Product? How Do You Scale Your Business?

  • 1. MIT Entrepreneurship and Maker Skills Integrator So much stuff… DE 5 & 6 and beyond: Building your product | Building your business January 17, 2017 Elaine Chen
  • 2. What we are going to cover today 2 1. DE Themes 5 & 6: How do you design and build your product? | How do you scale your business? 2. Everything and the kitchen sink
  • 4. Steps 20: Hypotheses: A reprise • Basic structure: • I believe [target market] will [do this action / use this solution] for [this reason]. 4
  • 5. Step 21: Designing experiments A proper experiment looks like this: • Define the hypothesis. (As granular as you can make it.) • Define “Stimulus” • Design experiment • Define duration • Define measureable threshold for some metric. If you make it over the threshold – persevere. Else: Pivot. 5
  • 6. Product hypothesis testing example • Product: The Zeo Sleep Manager (Direct to Consumer) • Hypothesis: Gesture UI is intuitive and easy to use
  • 7. Product hypothesis testing 7 Hypothesis: “I believe users will love our new touch UI feature to pan and page the sleep graph.” Stimulus: Functional interactive prototype Experiment: Usability benchmark. Duration: 30 min UX test + 15 min debrief Threshold: 50% of users will complete the task without help. Result: 0% figured it out. We killed the feature.
  • 8. In class Exercise: Design an experiment Take the top hypothesis you chose a few days ago and design an experiment. • What’s the hypothesis? • What’s the stimulus? • What is the design of the experiment? • What’s the duration? • What’s the measuable threshold to decide whether to persevere or pivot? 8
  • 10. Step 22: Defining the MV”B”P • “M”: Minimum • “V”: Viable • “B”: Business • “P”: Product 10 “The MVP is that version of the product that enables a full turn of the Build-Measure-Learn loop with a minimum amount of effort and the least amount of development time. - Ries, Eric (2011-09-13). The Lean Startup (p. 77), Random House, Inc.. Kindle Edition. MEASURE BUILDLEARN ProductData Ideas
  • 11. Moore’s Positioning Statement • For [target customer] • Who wants/needs [a compelling reason to buy] • The [product name] is a [product category] • That provides [these key benefits]. • Unlike [the main competitor], • The [product name] [provides these key differentiation points].
  • 13. Full cycle use case: Reprise 13 1 2 3 4 5 6
  • 14. As a… I want to… So that… Teacher have parents reinforce the content we cover at school the child has a consistent learning experience at home and at school Teacher tailor the content for a classroom according to my curriculum the children progresses through learning materials in the right order Mom control the content my child sees my child is getting educational content while being entertained Mom have the content automatically refresh based on guidelines I set my child will not get bored and instead will stay engaged with learning new things Mom make sure my child does not accidentally go to the wrong sites on the internet my child sees only age appropriate content that I approve him to see Mom have my child be able to use the media player all by himself without help from me I can have enough time to complete small tasks while my child is playing with the media player Mom be able to run Playrific on my iPhone I can keep my child entertained during a busy day of errands Mom be able to view movies I loaded on my phone from the Playrific viewer my child can enjoy the content I choose for her while we are on the go Mom be able to play audio books that I have purchased for my iPhone from the Playrific viewer my child can keep learning even when we are on the go Mom minimize mobile broadband data charges I won't have a heart attack when I get the phone bill. Mom minimize battery usage by the Playrific viewer I can still make calls after my child uses my phone Child have fun and engaging things to look at and games to play I won't get bored User stories
  • 15. UX Flow charts Splash screen Setup First run? Content home Skip sign up? Sign up Audio book page Local content page Streamed content page Yes No No Yes
  • 16. Wireframes Splash screen Graphic that shows iOS experience Setup x x First name: * Email: * Welcome to Playrific, a content curator and viewer for young children. Please take a moment to set up your child’s information, add offline content if you like, and they will be ready to play! DoneView tutorial Allow 3G streaming ON Automatic update ON Add local content > Show online content ON xLast name: * xChild’s DOB: * My contentBack Audio books > Camera Roll movies > Audio booksBack Title Subtitle 3:02:55 Title Subtitle 3:02:55 Title Subtitle 3:02:55 Add - - - Add Audio BookBack Title Subtitle > 3:02:55 Title Subtitle > 3:02:55 Title Subtitle > 3:02:55 Title Subtitle > 3:02:55 Title Subtitle > 3:02:55 Title Subtitle > 3:02:55 - Camera roll movies Back Add - - - Add MovieBack Camera roll Media area Swipe to go to next page Tap each square to enter media player
  • 18. The functional spec: For outsourcing 18
  • 19. Emails sent Click through Signed up for trial Began using product Converted to paid subscriber Step 23: Will the dogs eat the dog food? Free Beta 500 40% 80% 100% N/A 30 day trial to paid subscription 5000 14% 1 subscriber
  • 20. Testing willingness to pay before there’s anything to sell: The concept of “currency” 20 Short of taking $$$ from your potential customers for your nonexistent vaporware, what are some asks you can pose to collect surrogate currency that is a predictor of future willingness to pay? • Yes to scheduling a meeting to discuss • Actually getting a scheduled meeting on the calendar • Actually meeting you • Giving you the email of someone else you should meet • E-introducing you to someone else you should meet • Providing an email • Providing Credit Card for a pre-order (no charge) • Providing Credit Card for a pre-order (charged, rain check provided) • … etc
  • 21. Landing page: A reprise 21 Design landing page(s) with a call to action State the hypothesis Design an experiment Send out landing page to suspects Wait for results to come in Analyze sales funnel metrics Persevere or pivot?
  • 22. “But my product is not ready!” 22
  • 23. 23
  • 24. 24
  • 25. Steps 14 & 24: A path to greatness • In the US market, an “interesting” (a.k.a. “investable”) startup is one that will reach revenunes of $50m-$100m in year 5 • How? • More penetration • More products • More segments • More geographical markets • … etc 25
  • 26. Roadmap Example 1: iPhone 26 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 iOS 1.2b1 iOS3.0iOS 2.0 iOS4.0 … … iOS4.1 iOS4.2.1 iOS4.3 iOS5.0 … iOS6 iOS7 iOS8 iOS9 iOS10 iOS4.2.5 iOS4.2.6 iOS4.2.7 iOS4.2.8 iOS4.2.9 iOS4.2.10 iOS4.3.1 iOS4.3.2 iOS4.3.3 iOS4.3.4 iOS4.3.5 … … … … …
  • 27. Roadmap Example 2: Rethink Robotics 27 Release Release Date Major Functionality/Bug Fix Release - v1.0.0 1/18/13 Pick and Place Release - v1.1.0 4/30/13 Sequencing and Signals Release - v1.1.1 6/14/13 Patch Release - v1.1.2 7/9/13 Gripper settings, Fast approach, Camera gain, Start pose Release - v1.1.3 9/18/13 FSM and Gripper firmware Release - v2.0.0 10/30/13 Off vertical pick and place, Hold, Custom paths Release - v2.0.1 12/14/13 Bug fixes, Press harder on pick Release - v2.1.0 4/16/14 Nudge, Motion presets, Lock/Unlock, Enhanced speed Release - v2.1.1 5/28/14 Bug fixes, Fixed output signals not being sent from Baxter Release - v3.0.0 7/30/14 Signal inversion, Tips, Gripper length, Action control Release - v3.1.0 11/24/14 Robot Positioning System, Landmarks Release - v3.1.1 2/9/15 Factory or Spring Calibration intermittent fail Patch fix Release - v3.2.0 4/21/15 Improved and Internal Signals, Hold Only Subtasks and more! Release - v3.3.0 11/5/15 Improved Controls, Assign part weight to Holds, Latching Signals, Nudge improvements and more! Release - v3.3.1 1/4/16 Improvement to Intera logs, RPS patch, Sawyer Shipping Pose fix Release - v3.3.2 3/14/16 Sawyer only release, Improved Controls What’s the core?
  • 28. D.C.C. Industrial Design Early Market Your BHM is going to look really small… PolysNURBsRapid Proto Sculptural Regular Stylized Downstream Connection V1/V2 Form Types Used
  • 29. D.C.C. Industrial Design Early Market That’s ok, so long as you have a path to greatness PolysNURBsRapid Proto Sculptural Regular Stylized Downstream Connection V1/V2 V3 V4 V5? Form Types Used
  • 35. 35