This document contains the resume of an individual working in the food and beverage department at the Radisson MBD Hotel in Noida, India. It summarizes their work experience over 10 years at the hotel, starting as a food and beverage associate and advancing to roles such as senior captain and F&B executive. It outlines their responsibilities in each role such as managing dining operations, supervising staff, ensuring quality standards, and implementing company procedures. It also lists their educational background and achievements like being selected as employee of the month multiple times.

1. Radisson MBD Hotel
L2 Sector 18, NOIDA 201301
Mob. 91-9560-4015-26
bhupiihm_1984@yahoo.co.in
 Top performing, solutions driven hospitality professional
with experience in co-ordinating dining operations
customer relations and employee team supervision.
 Decisive and results oriented with outstanding leadership
and crisis management skills.
Made in India/S-18 April 2014
Radisson MBD Hotel, Noida
Working as a F&B Executive in this 80 covers Multi-cuisine restaurant.
 Ensuring that standards are consistent.
 Managing the first impressions of the company and of its brand.
 Setting departmental objectives, work schedules, policies, and procedures.
 Monitoring the appearance, standards, and performance of staff members.
 Maintaining good communication and working relationships with all hotel
departments.
 Conducting monthly performance meetings with senior managers.
 Managing, Training and developing staff.
 Working closely with Restaurant Manager to drive a guest focussed sales strategy.
 Implementing company procedures and plans.
 Dealing with any enquiries and complaints and monitoring customer service.
Made in India/S-18 2009-2014
Radisson MBD Hotel, Noida
Working as a Senior Captain in this 76 covers award winning restaurant.
Responsibilities include:
 Managing dining room operations supervising a team of
seven wait staff and liaising with a kitchen team of ten staff
 Executing and overseeing corporate and private functions
 Assist guests in menu selection and wine pairings
 Ensuring quality standards for service, beverage and cleanliness
 Train, mentor and supervise new employees and provide
team training to develop world class service standards.
 Conducting daily restaurant briefings
 Coping with stressful situations calmly and professionally,
Responding decisively and promptly.
 Managing all aspects of events from start to finish, including set up and

2. closing, and ensure that the event runs smoothly.
In Room Dining Oct 2008-2009
Radisson MBD Hotel, Noida
Worked as captain in overseeing 126 rooms property.
 Managing and supervising a team of ten servers and two
 order takers
 Work closely with other departments ensuring effective
 communication flows
 Assist with the training of employees in accordance with
 hotel guidelines
 Maintained inventories for the outlet, related equipment,
 products and supplies as required
 Prepared requisitions for approval to ensure par stock levels
 for all items
In Room Dining Oct 2006-2008
Worked as Food and beverage associate
 Memorized the menu specifications and wine list
 Maintained knowledge of food quality standards
 Experienced in setting and preparing various table set-ups
 Followed the hotels standards and serving etiquette
 Ensured stations are properly cleaned, stocked and organized.
• Reports :-
• Weekly flash report
• Guest feedback report
• Training report
• Daily Revenue report
• Beverage selling comparison report
• In-house dining report
• Guest footfall comparison
• Promotion report
 Achievements:-
o Three times selected as a Employee of the Month.
o Highest sale achieved in Made In India Restaurant.
o Guest Recognitions.
o Got selected as a cricket captain for Radisson Tournament.
o Doing training sessions for food and beverage service team.

3. o Restaurant got best North Indian Award from Times.
___________
Hotel Management
2003.2006(3 Year Degree, Jaipur)
 Hotel Management from Institute of Hotel Management & Catering
Technology
Higher Education
(Himachal Pradesh)
 Passed 10+2 from Himachal Pradesh Board of School Education
Training Single Malts Training
Radisson MBD WSET Level 1
Fathers Name Sh. Gian Chand
Marital Status Married
Date of Birth 05-04-1983
Languages Known English and Hindi