Slides ini merupakan adaptasi daripada topik Halangan Komunikasi dalam Kemahiran Komunikasi bagi subjek Pengajian Perniagaan Semester Dua STPM. Slides ini merangkumi nota ringkas, definisi, contoh dan penerangan yang berkaitan.
Slides ini merupakan adaptasi daripada topik Halangan Komunikasi dalam Kemahiran Komunikasi bagi subjek Pengajian Perniagaan Semester Dua STPM. Slides ini merangkumi nota ringkas, definisi, contoh dan penerangan yang berkaitan.
7. KOMUNIKASI LISAN 25% KOMUNIKASI TANPA LISAN 75% BENTUK KOMUNIKASI
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9. 6 C's of communication c = clear c = complete c = concise c = concrete c = correct c = courteous
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11. KOMUNIKASI NON-VERBAL People in groups spend more time communicating non-verbally than verbally People trend to believe non-verbal more than verbal ( Action speak louder) People communicate emotions and feelings Primary by Non-Verbal Non-Verbal Communication is received through the five Human Senses with light, hearing and touch the most important
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14. Physical Touch Physical touch can make or break a relationship. It can communicate hate or love Touch receptors are located throughout the body
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