The Power of Informal: Driving People-Based Learning

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Digital disruption is drastically changing the way we learn and consume content. Learning follows the path of least resistance. As a result, people look to what is right in front of them – informal options like social and on-demand learning. A recent studyby Degreed found that nearly 50 percent of people search the Internet and 43 percent browse specific online resources when they need to learn something new for work. The smartest learning leaders are embracing the changing learning habits in today’s workforce, taking advantage of the drive towards informal. Join us for this complimentary webinar, sponsored by Degreed and presented by Juli Weber, organizational development manager at Purch, and Sarah Danzl, head of enterprise communication and content development at Degreed. You’ll learn how Purch began valuing informal learning and realigned its L&D strategy to support employee learning and performance.

THE POWEROF INFORMAL:
DRIVING PEOPLEBASED LEARNING
November14, 2016
WEBINAR
JULIWEBER | Purch
Organizational Development Manager
degreed.com/
@juliweber2
@purchlife
SARAHDANZL | Degreed
Enterprise Content & Mktg
degreed.com/sarahdanzl
@sarahdanzl
@degreed

AGENDA
HELLO. The anthropologyof
workplacelearning
The Purch Story
Embracing theneedsof
your people
What you can do
We’re Degreed. 1
2
3
4

THIS MONTH
WITHIN THE LAST 6 MONTHS
OVER A YEAR AGO
NEVER
When was lasttime anemployee asked
to attendan 8-hour offsite training?
POLLQUESTION

EVERYDAY EVERYWEEK EVERYMONTH EVERYQUARTER ONCE A YEAR
Source:Degreed,How the Workforce Learns in 2016,1/2016
Coaching &
mentoring
e-learningcourses
Instructor-ledclasses Conferences&
trade shows
Websearch
Peer/team
interaction
Articles &blogs
Videos
Books
Apps
Online networks
Webinars
Live networking
Online
courses
Podcasts&
audiobooks
Live classes(external)
SELF-DIRECTEDL&D-LED
TODAY’ WORKFORCE LEARNS
SOMETIMES AND ALL THE TIME
S

TRAINING AND TRANSFORMING
Source:Degreed,Bring Your Own Learning,2/2015;Degreed,The Importance of
InformalLearning,7/2015;Degreed,How the Workforce Learns in 2016,1/2016
5X 61% $339.00
Workersspend upto 5x
moretimelearning on
their owneach week
thanfromemployers.
61%would put ineven
moretimeon their own
if they got professional
credit for it.
75% investedtheir own
money (averageof $339
each) oncareer related
learning last year.

Workers’ typicallystart their learning experiences
with social and search – not with L&D or HR
Source: Degreed, How the Workforce Learns in 2016, 1/2016;
Question: Where do you go for guidanceand/or recommendations when youneedto learn something new?
LEARNING IS SOMEONE AND
EVERYONE’SJOB

THE
TAKE-
AWAY
“
”
Evolving to meet the needs of
tomorrow’s learners demands a
more agile approachto L&D.
That calls forsharing priorities
and responsibilities with
workers and providing a variety
of learning opportunities.

CURRENT
ENVIRON-
MENT
Formal learning
+ compliance
Informallearning

REINVENT THE LEARNING EXPERIENCE
INSIDE AND OUTSIDE COURSES AND LMSS
Source:Degreed,How the Workforce Learns in 2016,1/2016
WORKER
EXPERTISE
OBSTACLE #1
Not enough
timefor L&D
offerings
OBSTACLE #2
Not enough
guidance or
direction
OBSTACLE #3
Not enough
recognition
or reward
-47 NPS -62 NPS -71 NPS

INVEST IN NEW APPROACHES TO L&D:
MANAGE LESS AND EMPOWER MORE.
Source:Bersin by Deloitte, 2015 Corporate Learning Factbook,6/2015
(-20%) +29% +13% +90%
Less training
viaILT, vILT and
e-learning
More learning
viaon-the-job
experiences
More learning
viacollaboration
and coaching
More learning
viaon-demand
resources
HIGHER-IMPACTL&D ORGANIZATIONSDELIVER...

0
1-5
6-10
10+
How manytimeshave you done an
online search to find a work-related
answerin the last month?
POLLQUESTION

WORKERS EXPECT TO…
Source: Degreed 2015
SO WE SHOULD…
Solve
Find
Access
Grow
Create
Manage
Control
Track
Assemble
Empower
Enable
Guide
or
or
or
or
L&D HAS TWO ROLES TO PLAY NOW:
SUPPLYING AND EMPOWERING LEARNING

Traditional approaches
toL&D can’t (and
shouldn’t)provide
workerswitheverything
they need. But that’s an
opportunity,not a threat.
THE
TAKE-
AWAY
“
”

1. Accessible
2. Autonomous
3. Chunked
4. Current
5. Experiential
6. For Me
7. Hyperlinked
8. MVAK
9. Social
Source: ATD Blog: Is Reading A Book A Modern Learning Method
9
ELEMENTS
OF MODERN
LEARNING

QUESTIONS?
@degreed
sdanzl@degreed.com
Juli.weber@purch.com
VISIT
get.degreed.com
EMAIL
FOLLOW

ABOUT
DEGREED
Degreed isthe only
learning platformbuilt for
the waypeople really learn.
Wemakeit easyfor
organizationsandtheir
employees to discover,
curate, andtrackall their
learning. All inone system.
INTERNALLEARNINGSYSTEMS
+EXTERNALTRAININGCONTENT
+INFORMAL LEARNINGECOSYSTEM

GETCREDIT
FORTHIS
WEBINAR
Start tracking ALL your
learning at Degreed.com!

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This document is exploration of our experience running a live 10-week online purpose discovery program, the 7th program led by Course Leader, Brandon Peele. As a group of Guides and leaders in the Global Purpose Movement (Brandon Peele, Jon Darrall-Rew, Kara Hess, Spencer Honeyman and Michael Stern), we wanted to make an earnest study of best practices, run a course, and then share our learning with the world, so that other Guides, educators, coaches, career counselors, HR/LD executives and mental health professionals can craft more effective programs, get better results and make purpose work more widely available. Please reach out to us with any questions.

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The Power of Informal: Driving People-Based Learning

1. THE POWEROF INFORMAL: DRIVING PEOPLEBASED LEARNING November14, 2016 WEBINAR JULIWEBER | Purch Organizational Development Manager degreed.com/ @juliweber2 @purchlife SARAHDANZL | Degreed Enterprise Content & Mktg degreed.com/sarahdanzl @sarahdanzl @degreed

2. AGENDA HELLO. The anthropologyof workplacelearning The Purch Story Embracing theneedsof your people What you can do We’re Degreed. 1 2 3 4

3. 1THE ANTHROPOLOGY OF WORKPLACE LEARNING

4. THIS MONTH WITHIN THE LAST 6 MONTHS OVER A YEAR AGO NEVER When was lasttime anemployee asked to attendan 8-hour offsite training? POLLQUESTION

5. EVERYDAY EVERYWEEK EVERYMONTH EVERYQUARTER ONCE A YEAR Source:Degreed,How the Workforce Learns in 2016,1/2016 Coaching & mentoring e-learningcourses Instructor-ledclasses Conferences& trade shows Websearch Peer/team interaction Articles &blogs Videos Books Apps Online networks Webinars Live networking Online courses Podcasts& audiobooks Live classes(external) SELF-DIRECTEDL&D-LED TODAY’ WORKFORCE LEARNS SOMETIMES AND ALL THE TIME S

6. TRAINING AND TRANSFORMING Source:Degreed,Bring Your Own Learning,2/2015;Degreed,The Importance of InformalLearning,7/2015;Degreed,How the Workforce Learns in 2016,1/2016 5X 61% $339.00 Workersspend upto 5x moretimelearning on their owneach week thanfromemployers. 61%would put ineven moretimeon their own if they got professional credit for it. 75% investedtheir own money (averageof $339 each) oncareer related learning last year.

7. Workers’ typicallystart their learning experiences with social and search – not with L&D or HR Source: Degreed, How the Workforce Learns in 2016, 1/2016; Question: Where do you go for guidanceand/or recommendations when youneedto learn something new? LEARNING IS SOMEONE AND EVERYONE’SJOB

8. THE TAKE- AWAY “ ” Evolving to meet the needs of tomorrow’s learners demands a more agile approachto L&D. That calls forsharing priorities and responsibilities with workers and providing a variety of learning opportunities.

9. 2THE PURCH STORY

10. Make better buying decisions.

11. +WHO WE ARE

12. BACKSTORY

13. LEARNING NEEDS ASSESS- MENT

14. THE FORK IN THE ROAD Path A Path B

15. CURRENT ENVIRON- MENT Formal learning + compliance Informallearning

16. 3EMBRACING LEARNER NEEDS

17. REINVENT THE LEARNING EXPERIENCE INSIDE AND OUTSIDE COURSES AND LMSS Source:Degreed,How the Workforce Learns in 2016,1/2016 WORKER EXPERTISE OBSTACLE #1 Not enough timefor L&D offerings OBSTACLE #2 Not enough guidance or direction OBSTACLE #3 Not enough recognition or reward -47 NPS -62 NPS -71 NPS

18. INVEST IN NEW APPROACHES TO L&D: MANAGE LESS AND EMPOWER MORE. Source:Bersin by Deloitte, 2015 Corporate Learning Factbook,6/2015 (-20%) +29% +13% +90% Less training viaILT, vILT and e-learning More learning viaon-the-job experiences More learning viacollaboration and coaching More learning viaon-demand resources HIGHER-IMPACTL&D ORGANIZATIONSDELIVER...

19. 0 1-5 6-10 10+ How manytimeshave you done an online search to find a work-related answerin the last month? POLLQUESTION

20. WORKERS EXPECT TO… Source: Degreed 2015 SO WE SHOULD… Solve Find Access Grow Create Manage Control Track Assemble Empower Enable Guide or or or or L&D HAS TWO ROLES TO PLAY NOW: SUPPLYING AND EMPOWERING LEARNING

21. Traditional approaches toL&D can’t (and shouldn’t)provide workerswitheverything they need. But that’s an opportunity,not a threat. THE TAKE- AWAY “ ”

22. 4WHAT NOW ?

23. 1. Accessible 2. Autonomous 3. Chunked 4. Current 5. Experiential 6. For Me 7. Hyperlinked 8. MVAK 9. Social Source: ATD Blog: Is Reading A Book A Modern Learning Method 9 ELEMENTS OF MODERN LEARNING

24. TRAINING VS LEARNING

25. QUESTIONS? @degreed sdanzl@degreed.com Juli.weber@purch.com VISIT get.degreed.com EMAIL FOLLOW

26. ABOUT DEGREED Degreed isthe only learning platformbuilt for the waypeople really learn. Wemakeit easyfor organizationsandtheir employees to discover, curate, andtrackall their learning. All inone system. INTERNALLEARNINGSYSTEMS +EXTERNALTRAININGCONTENT +INFORMAL LEARNINGECOSYSTEM

27. GETCREDIT FORTHIS WEBINAR Start tracking ALL your learning at Degreed.com!

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