The document is a resume for Lisa Linton summarizing her qualifications and experience. She has over 15 years of experience in administrative roles in healthcare, building products, and education industries. Her most recent role was as a Practice Representative at Memorial Health where she checked patients in and out, answered phones, scheduled appointments, and performed various medical office tasks. She is highly organized, proficient with confidential information, and has strong communication and customer service skills.

1. Lisa Linton
210 Longleaf Circle ♦ Pooler, GA 31322 ♦ (912) 660-8665 ♦ llinton0231@gmail.com
Highly motivated and qualified Administrative Professional with exceptional people skills and
expertise in healthcare facility protocol and practices
SUMMARY OF QUALIFICATIONS
• Proven ability to effectively apply administrative and client servicing talents to variety of
industries, including healthcare, building products and education.
• Proficient in working with and maintaining highly confidential information.
• Possess solid understanding of medical terminology, physical fitness and rehabilitation
programs.
• Extremely customer focused; excels in quickly assessing situations and developing effective
solutions that produce desired results.
• Results oriented team player who also works well independently.
• Extremely organized multitasker. Capable of focusing and redirecting according to every
change priority and meeting deadlines with minimal supervision.
• Outstanding communication and interpersonal skills. Interact well with people of diverse
ages, cultures, professions and socio-economic levels.
PROFESSIONAL EXPERIENCE
Memorial Health , Savannah, GA 2005 - Present
Practice Rep
• Check in and Check out patients .
• Answer phones.
• Schedule, reschedule, and cancel patients.
• Post sleep studies, pfts, and office charges.
• File charts and dictations.
• Backup mailing out dictation.
• Get referrals for returning Medicaid and Hmo patients.
• Register new patients and enter their insurance.
Rockland Tile, Inc., Valley Cottage, NY 2001 – 2005
Office Manager
♦ Support owner with required administrative tasks, including answering of phones, composing of
correspondence, product ordering, customer servicing, inventory management and updating and
maintaining various databases.
♦ Manage several accounting functions, including accounts receivables, accounts payable, billing,
collections and payroll processing.
♦ Direct all aspects of human resources, including hiring, training, benefit administration and
execution of disciplinary actions.
♦ Work closely with individual home owners on kitchen and bathroom designs, selecting tile,
preparing of estimates and scheduling of installations.
♦ Assist builders and contractors with material purchasing and deliver.
♦ Utilize exceptional problem solving skills to investigate and quickly resolve variety of
complaints and situations.

5. Lisa Knofs Ashford
Page 2
Memorial Medical Center, Savannah, GA 1999 – 2001
Medical Records Clerk
♦ Accurately retrieved, examined and released requested hospital stay and treatment records to
patients, authorized attorneys and physicians involved in medical malpractice cases.
♦ Conscientiously handled and maintained confidentiality of information, according to HIPPA
and other regulatory mandates.
♦ Responded to written and verbal requests and utilized knowledge of medical terminology to
release only case pertinent information.
♦ Assured proper authorization was obtained and on file prior to distribution of data and charts.
AmeriBank, Savannah, GA 1997 – 1999
Proof Operator
♦ Served as head of department and supervised 7 staff members responsible for reviewing daily
deposit tickets and balancing against account postings.
♦ Examined processed consumer lending agreements for completeness and accuracy.
♦ Worked closely with various regional branch locations on updating and maintaining proprietary
client information.
Knofs’ Day Care Center, Colorado Springs, CO 1994 – 1997
Owner/Operator
♦ Successfully started and ran profitably in-home child care business.
♦ Created daily curriculum for pre-schoolers and prepared nutritional meals/snacks.
♦ Established operational policies, procedures and standards, assuring compliance with federal,
state and local regulations and codes.
♦ Managed all financial and administrative aspects of organization, including marketing,
budgeting, billing and accounting.
Goëppington Military School, Goëppington, Germany 1990 – 1994
Substitute Teacher
♦ Instructed K to 9th
grade United States military family students on appropriate curriculum.
♦ Assured lesson plan were being followed through review and administration of designated
coursework.
EDUCATION
Completed 1 ½ years of 2 year Nursing Program, Savannah Technical Institute, Savannah, GA
Completed Medical Assistant Coursework, Draunghons Junior College, Savannah, GA
COMPUTER SKILLS
Microsoft Word/Excel, QuickBooks, Windows Applications and Internet Navigation
COMMUNITY INVOLVEMENT
Volunteer, Assist training staff with fitness and physical rehabilitation programs,
World Gym, Haverstraw, NY
KEYWORDS: Medical Assistant, Medical Secretary, Receptionist, Hospital Administrative
Coordinator, Administrative Services Manager, Medical Records Specialist, Patient Services Coordinator

6. Lisa Knofs Ashford
Page 2
Memorial Medical Center, Savannah, GA 1999 – 2001
Medical Records Clerk
♦ Accurately retrieved, examined and released requested hospital stay and treatment records to
patients, authorized attorneys and physicians involved in medical malpractice cases.
♦ Conscientiously handled and maintained confidentiality of information, according to HIPPA
and other regulatory mandates.
♦ Responded to written and verbal requests and utilized knowledge of medical terminology to
release only case pertinent information.
♦ Assured proper authorization was obtained and on file prior to distribution of data and charts.
AmeriBank, Savannah, GA 1997 – 1999
Proof Operator
♦ Served as head of department and supervised 7 staff members responsible for reviewing daily
deposit tickets and balancing against account postings.
♦ Examined processed consumer lending agreements for completeness and accuracy.
♦ Worked closely with various regional branch locations on updating and maintaining proprietary
client information.
Knofs’ Day Care Center, Colorado Springs, CO 1994 – 1997
Owner/Operator
♦ Successfully started and ran profitably in-home child care business.
♦ Created daily curriculum for pre-schoolers and prepared nutritional meals/snacks.
♦ Established operational policies, procedures and standards, assuring compliance with federal,
state and local regulations and codes.
♦ Managed all financial and administrative aspects of organization, including marketing,
budgeting, billing and accounting.
Goëppington Military School, Goëppington, Germany 1990 – 1994
Substitute Teacher
♦ Instructed K to 9th
grade United States military family students on appropriate curriculum.
♦ Assured lesson plan were being followed through review and administration of designated
coursework.
EDUCATION
Completed 1 ½ years of 2 year Nursing Program, Savannah Technical Institute, Savannah, GA
Completed Medical Assistant Coursework, Draunghons Junior College, Savannah, GA
COMPUTER SKILLS
Microsoft Word/Excel, QuickBooks, Windows Applications and Internet Navigation
COMMUNITY INVOLVEMENT
Volunteer, Assist training staff with fitness and physical rehabilitation programs,
World Gym, Haverstraw, NY
KEYWORDS: Medical Assistant, Medical Secretary, Receptionist, Hospital Administrative
Coordinator, Administrative Services Manager, Medical Records Specialist, Patient Services Coordinator