1. CAREER OBJECTIVE:
KAREN KRISTINE L. JOSE
Unit-D Lot.15 Saint Anthony St.,
JPA Subd. Brgy. Tunasan, Muntinlupa City
Mobile No. +639987901033
Tel. No. (632) 801-9821
kkllanes25@yahoo.com
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To obtain a position that will enable me to enhance, utilize and develop my knowledge, skills and capabilities in critical
thinking as well as ability to work well with people.
WORK EXPERIENCES:
51Talk Philippines
8/F RobinsonsCyberscape Alpha, Outbound Lesson Support Associate/Admin
Sapphire and Garnet Rd.,Ortigas,Pasig City Nov. 12, 2015 up to April 27, 2016
JOB DESCRIPTION
 Communicating and following up daily with home-based e-Educators regarding technical concerns, systemchecks, lesson
plotting, and schedule/attendance monitoring via phone and chat or email.
 Coordinating with other teams (Customer Service, Standards, and Payroll) regarding the resolution of concerns from
home-based e-Educators.
 Sending announcements and updates regarding new incentive program for Home-based Teachers via Skype using
Clownfish.
 Capacity call-outs through mobile and skype if HBT’s currently online, encourage them to open more slots in weekends
and able to know the status of HBT if they are willing to conduct a class during these days.
 Monitoring absences ofHBT’s.
 Sending reports to OLS Team of missed follows and followed lessons every end of the shift.
Asian Hospital and Medical Center Administrative Assistant
2205 Civic Drive, Disinvest Corporate City, (Perioperative Services – O.R. Department)
Alabang,Muntinlupa City Aug. 12, 2015 up to Oct.25,2015
JOB DESCRIPTION
 Ensures accuracy of inpatient data base and in printing patient forms.
 Ensures accuracy of receiving posting, O.R. scheduling in surgery ward manager and makes follow up on various
procedures and test.
 Generates accurate and current admission and census reports.
 Relays messages and result to surgeons,nurses,OR manager, OIC or OR Head Nurse of current shift.
 Maintains and organizes complete medical records and systematic file/records of the unit.
 Update 24-hours census ofpost-operative patients.
 Ensures that all documents and forms are secured and no illegal reproduction will exist.
 Check patient’s charts if completed by the circulating and scrub nurses and forward out patients chart to the medical
records within 24 hours.
 Scans chart and add to patient’s file the important records of patients.
 Utilizes computer system,answer phone calls and inquiries promptly relay to the party concerned.

2.  Maintains composure to under pressure and assist in problem solving to maintain efficient and quality unit operation.
 Communicates both verbally and non-verbally with nurses, surgeons, postoperative patients, families, guests and patient
care in a courteous,caring and professional manner.
 Assist in patient’s relatives in settling bills and in acquiring necessary documents.
 Performs other administrative duties as delegated, can be assigned to other areas of Postoperative Services.
 Inform Anesthesia House staff on duty for patient’s evaluation prior to transfer or discharge from the unit.
 Inform the floor or unit that will receive the patients.
 Maintains and organizes complete medical records and unit files at the time of discharge or transfer according to
established standards.
 Assist and explains to patient’s relative the processing of documents necessary for discharge/transfer.
 Ensures patient’s bills have been settled to discharge.
 Ensures that payment slip (white form) was presented by the discharged patient or relative.
Hinduja Global Solutions Front Desk Officer/Receptionist
Address: 86 Eulogio Rodriguez Jr.Ave. Nov.10, 2013 up to Feb.13,2014
Brgy. Ugong Norte, Libis, Quezon City (under ManpowerAgency)
JOB DESCRIPTION
 Greet and welcomes employees, visitors and applicants upon arrival in the office, showing good customer service.
 Assisting recruitment task for Recruitment Team from time to time.
 Provide general administrative and clerical support if needed.
 Receives documents particularly applicants resume and disseminate to particular contact person in Recruitment Team and
other departments.
 Works with Recruitment Team managing the traffic of applicants and ensuring that visitor concerns are promptly attended to.
 Answers, transfers and screens phone call inquiries about job vacancies, application status, application processing and
application requirements etc.
 Distribute application forms and referral slips at the reception area as needed.
 Maintain a tracker to showdaily walk-in status.
 Gives walk-in applicants instructions regarding the application process.
 Properly organized and administered identification badge to applicants, guest, employees, visitors, clients and collectors. This
is to provide a consistent method of identification of those authorized to be on HGS vicinity.
Trane Philippines – Ingersoll Rand Building Automation System Assistant
Address: Lot 1 D3 Ninoy Aquino Ave., Aug. 22, 2012 up to Jan.31, 2013
Brgy. San Dionisio, Paranaque City (Contractual – under Philstaff Agency)
JOB DESCRIPTION:
 Relieved Project Engineers in documentation and other paper works.
 Organizing, filing, processing, and to be able to submit their documents such as Rendered Over -time, Service Reports,
DTR’s, Reimbursements, Purchase Requisitions to the concern departments.
 Answer customer phone call inquiries regarding the status of the projects that they handled. And able to disseminate, report
and coordinate with them through text or email about the inquiry.
 Prepare project billing invoices and submit to Credit and Collection Department.
 Assisting administrative taskfor BAS Team.

3. EDUCATIONAL BACKGROUND:
Cablelink & Holdings Corporation Sales Admin / Customer Service in Payments
Address: 8210 Dr. A SantosAvenue Paranaque City. Receptionist (Reliever)
Feb. 21, 2012 up to June 15,2012
JOB DESCRIPTION:
Sales Admin(Quezon City & Paranaque Satellite Office)
 Performs administrative office-based duties on behalf of sales executives and team leaders.
 Processing the paper works generated by sales and scheduling shuttle services used by team leaders.
 Updated records of sales figures on a weekly basis.
 Consolidated the daily activity reports of team leaders.
 Manages office supplies in sales department every month and designate to satellite offices.
 Also acts as a customer service assistance, handling and prioritizing the influx of customer/subscribers requests and
complaints through phone.
Customer Service Assistance (Payments)
(Paranaque Satellite Office)
 Received payments.
 Received and processed request fordisconnection.
 Received and processed service order request and change account name.
 Received, update and log subscribers information.
Receptionist (Reliever)
(Quezon City Satellite Office)
 Act as a front liner of the company.
 Received payments of the subscribers.
 Coordinate with the linemen regarding job and service orders.
 Scheduling and prioritizing job orders/service orders.
 Deal with queries from the public and customers.
 Answer telephone,screen and direct calls.
 Take and relay messages.
 Provide information to callers.
 Greet persons entering organization.
 Direct persons to correct destination.
 General administrative and clerical support.
 Receive and sort mail and deliveries.
 Tidy and maintain thecleanliness of the reception/lobby area.
Tertiary Education:Graduate of Bachelor of Science in Nursing - (Graduate Nurse) 2006 to 2010
UNIVERSITY OF PERPETUAL HELP SYSTEM
GMA Cavite Campus, Brgy. San Gabriel, GMA Cavite.
SUMMARYOF RELATED LEARNING EXPERIENCES (RLE)
 Health Care 1 (3 units skills / lab)*Total Number of Weeks - 114
 Health Care 2 (2 units skills / lab)*Total Number of Hours - 2142
 Nursing Care Management 100 (1 unit lab)
 Nursing Care Management 101 (8 units)
 Nursing Care Management 102 (8 units)
 Nursing Care Management 103 (4 units)
 Nursing Care Management 104 (8 units)
 Nursing Care Management 105 (8 units)

4. ABILITIES AND SKILLS:
CLINICAL ROTATIONS / AREA OF AFFILIATION: SERVICES:
 Cavite Center for Mental Health Psychiatric Nursing
 General Emilio Aguinaldo Memorial Hospital Maternal and Child Nursing
 San Lazaro Hospital (Operating & Delivery Rooms, Nursery /
 Cavite Naval Hospital Hemodialysis)
 Philippine Orthopedic CenterCommunicable Disease Nursing
 Philippine Children’s Medical CenterSpecialized Areas:
 Quirino Memorial Medical Center Orthopedic Nursing
 Calamba Medical Center Pediatric Nursing
 Rural Health Unit - RHU Carmona, Cavite / RHU GMA, Cavite Obstetrics and Gynecologic Nursing
 Dr. Jose G. Tamayo Medical Center, Binan Laguna Intensive Care Unit
 Naic Doctors Hospital – Cavite Community Health Nursing
 Gavino Alvarez Lying-in and Community HospitalGeneral Services:
 GEAMH Korean-Philippine Friendship Hospital Medical & Surgical, OB Gyne, OPD,
 Pamana Medical Center / Velasco HospitalPedia, Emergency, Other Areas
 Pagamutang Pangmasa ng Laguna, Bay
 Apacible District Memorial Hospital
 Pagamutang Bayan ng Carmona
 Ospital ng Binan
 Concepcion Lying-in Clinic
 R. Laron Lying-in Clinic
 3 Angel’s Lying-in Clinic
 Batangas District Hospital
 Immaculate Concepcion Polyclinic and Hospital, Concepcion, Tarlac
 Calamba Medical Center, Calamba Laguna
*Completed (5) cases of Major Surgical Scrub
*Completed (5) cases of MinorSurgical Scrub
*Completed (5) cases of Actual Delivery – Normal Spontaneous Delivery
*Completed (5) cases of Assisted Delivery - Normal Spontaneous Delivery
*Completed (5) cases of Immediate Newborn Cord Care – Performed e.g.D.R., Nursery, NICU
Secondary Education: Muntinlupa National High School 1999 to 2003
NBP, Poblacion Muntinlupa City.
Primary Education: Muntinlupa Elementary School 1993 to 1999
Brgy. Poblacion, Muntinlupa City
Good organizational skills.
Ability to prioritized multi-task.
Flexible, adaptable, reliable, and credible.
Good communication and interpersonal skills.
Tactful when dealing with confidential matters.
Ability to accept knowledge, information and to learn from others.
Ability to work independently (on own initiative).
Ability to interact to others effectively.
Computer Literate: Microsoft Office, Internet, Open Office
Windows Movie Maker, Team Viewer
Other Devices: Printer, Scanner,Fax Machine,Trunkline Telephone,Xerox Machine
IP Phone (Avaya)

5. ORGANIZATION ATTENDED:
PERSONAL DETAILS:
CHARACTER REFERENCES:
J.P.A. Youth Organization
J.P.A. Subdivision,Brgy.Tunasan,
Muntinlupa City
Date of birth : March 27, 1987 Religion : Roman Catholic
Place of birth : Manila Height : 4’11
Age : 29 years old Weight : 99lbs.
Civil Status : Married Language : English and Filipino
Sex : Female
Dra. Ruby Sagum Dentist Megacity Ortho-Dental Clinic,Ortigas QC
Mr. Miguelito Igualada Linemen PLDT Boni Ave., Edsa
Mr. Laurito Dela Torre Ticman BPLO Officer Municipal Hall of Muntinlupa
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Karen Kristine L. Jose
Applicant