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Brenda Hazel Resume2
- 1. BRENDA S HAZEL 4004FALCONWAY LANE RICHMOND, VA 23237 (804) 743-1848 (home) (804) 241-8120 (cell) E-mail: bshazel4@yahoo.com PROFESSIONAL EXPERIENCE: 25 + years management experience in Healthcare, Corporate, Union, Military and Retail organizations December 2011 – February 2016 HCA Retreat Doctor’s Hospital, Richmond, VA Operations Manager • Daily running of all areas of department: tray line, food production, retail, ordering equipment and supplies, sanitation, training and evaluations of staff • Creating menus, special meals and holiday feasts • Perform caterings from intimate settings to hospital wide events • Monitor patient satisfaction through surveys, interviews and direct contact with patients • Maintaining inspection readiness for local and state inspections as well as National Joint Commission surveys December 1999 – August 2011 Sodexo, Units in Virginia, Washington, DC and Maryland Director, General Manager - Patient Food Service Manager - Retail Food Service Manager Unit Controller – Catering Manager • Perform HAACP, Inventory and Inspections. Perform audits and inspections for JCAHO, DOH, OSHA and other regulatory compliance organizations • Strategic Planning to be efficient, productive, and completing the mission • Monitor and review policies and practices for compliance • Recruitment, Training and developing personnel. Performed payroll, create job descriptions and work flows of employees and oversee administration of day to day operations. Additionally, created recognition programs. • Monitoring and evaluations through leadership, documentation and observation • Contributing leadership to mentor 3rd and 4th year undergraduate college students rotating throughout organization while creating environment conductive to learning • Supervision of Managers, Supervisors, Frontline Staff, Interns, Mentoring and Developing College Enrichment Program Students and Volunteers • Responsible for being the liaison between patients, dietitians and nursing • Assisted with the implementation of a Hostess Program January 1997 - November 1999 Virginia Treatment Center for Children, Richmond, VA Executive Secretary/ Human Service Care Worker • Supervised administrative staff • Ordered supplies, maintained par levels and maintained delivery and service of office equipment
- 2. • Provided dailyassistance with patients in hygiene, school work and behavioral problems as well as assisted with planned outings and trips • Ordered supplies and equipment January 1992 – June 1995 Yonkers General Hospital, Yonkers, NY Operations Coordinator/ Food Service Supervisor • Performed administrative assistance to Director of Food Service • Supervised staff of 25 in food operations • Oversaw trayline, food production and diet office activities • Perform tray assessments, meal rounds, surveys, taste panels, meal accuracies and other functions that ensure quality meal services August 1984 – October 1991 US Army, Staff Sargent Ft. Meade, MD Military Club Manager / NCOIC Food Service Manager • Planned and coordinated weddings, receptions, meetings and military functions • Managed military clubs and recreational facilities • Planned and implemented social events • Contributed to the Morale, Welfare and Recreation of active duty members and their families May 1983 - July 1984 Cards ‘N Such, Durham, NC Retail Manager • Displayed and merchandised for optimum sales • Scheduled employee work assignments • Promoted teamwork and team building activities August 1980 – 1981 The Pantry, Inc., Roxboro, NC Retail Manager • Supervised staff of 7 • Merchandised and displayed store stock • Daily deposits and performed accounting paperwork EDUCATION: North Carolina Central University- Bachelor of Business Administration May 1980 CERTIFICATION: • ServSafe (ANSI)- (CFP) Certification #13276831 Expiration: 2/16/2021