The document discusses how knowledge management (KM) can help combat infobesity. KM involves knowing what knowledge an organization has, organizing it to target the right knowledge to the right people, and promoting knowledge transfer at the right time. Specifically, KM calls for setting up a baseline awareness of knowledge assets by documenting and cataloging repositories, regularly assessing and curating content, and organizing knowledge according to business needs by involving others. KM also facilitates effective knowledge transfer to new staff, current staff, departing staff, and decision makers. Finally, KM promotes strategic knowledge transfer by referencing lessons learned and building knowledge access into workflows.

1. Using KM to Combat
Infobesity
By Tara Mohn

2. Information Overload
• interacting with the internet
and cell phones
• ever reducing cost of digital
memory
This is our new normal.

3. What is Infobesity?
The difficulty
understanding an issue and
effectively making decisions
when one has too much
information about that issue.
Infobesity is the enemy of good decision
making!

4. How Can Knowledge Management Combat
Infobesity?
Knowledge management is
• Knowing what knowledge You Have
• Organizing to target the right knowledge
• Connecting knowledge to the right people
• Promoting knowledge transfer at the right time

5. Knowing What knowledge You Have
• Document and catalog your
knowledge repositories
• Promote ownership and
responsibility of Assets
• Conduct regular assessment and
curation
KM calls for setting up a baseline awareness of Knowledge assets.

6. Organizing to Target the right knowledge
• Start by grouping according to your
business– Folders, Sites, Notebooks,
etc.
• Build your team by involving others in
the process
• Build incentives with awards and
recognition
KM calls for organizing your knowledge repositories.

7. Connecting the Right Knowledge to the Right
People
KM facilitates effective knowledge transfer to the right people
• New Staff - Onboarding
• Current staff - Gain Skills while on the job
• Departing staff - Knowledge Capture and Sharing
• Decision
makers

8. Promoting knowledge transfer at the right time
• involves learning before,
during, and after actions
(right time)
• Reference Lessons
learned
• Build knowledge
access into workflows
KM Involves Strategic Knowledge Transfer

9. Your Knowledge Framework Defense
• Arm your knowledge workers with a robust knowledge Sharing protocol
• Build cover for your knowledge against infobesity by enforcing a shield of logical
organization
• Post sentries at the door to ensure that tacit knowledge does not leave without being
documented and/or shared,
• Conduct a Content Crusade to enforce Awareness of and Steward Accountability of
all assets
BULLETPROOF YOUR KNOWLEDGE STRATEGY!

10. Thanks for your attention!
Tara Mohn
Knowledge Management Evangelist
taramohn@yahoo.com
(703) 485-7170
https://themohnblog.blogspot.com/