The document summarizes Mary Lou Theobald's presentation on how organizational design practices can shape knowledge management work. Some key points discussed include how collaborative tools can catalyze organizational change, considering new technologies and collaborating across teams in KM work, and applying a project management approach to documentation and training projects. The presentation also discusses how the words used to describe work like "user", "adoption", and "engagement" can influence perceptions and outlines when KM professionals should follow and lead organizational practices.