This document discusses opportunities for aligning learning and knowledge management across organizations. It notes that informal learning now accounts for 90% of learning through social tools and collaboration. An assessment found benefits to connecting learning and knowledge content through common platforms, including consistency, optimized user experience, and cost savings. The vision is for an integrated approach defined by business value, on-the-job access, personalized experiences, innovative delivery, and a synchronized learning and knowledge approach. Critical elements for successful alignment include identifying business needs, senior leadership support, shared understanding, integrating activities into work processes, leveraging distinct values, strong communications, and a supporting infrastructure.
A digital learning strategy makes a significant and positive impact on organizations, learners, and patients. Learning management systems empower organizations to deploy educational programs, develop competencies, and apply accreditations.
In this webinar we covered best practices when considering moving from classroom-based training to online delivery. This includes the needs of your audience, content creation, delivery, post training data collection, and learning analytics insights.
Define your pedagogical approach; Define your business model; Define (inter)national opportunities and threats; Define institutional opportunities and threats; Define student attractors and deterrents; Review your pedagogical model; Review your business model
Defining Your Social Learning Strategy Mike Merriman
Defining Your Social Learning Strategy
One of the most efficient—and effective—ways to amplify and extend the value of your learning programs is to empower people to interact and share knowledge of their own, in addition to participating in formal learning programs. In fact, a social learning strategy is essential to bringing the power of learning to the forefront of your organization, and ultimately, maximizing the business impact of your overall enterprise learning initiatives.
Join Mike Merriman, Director of Strategic Services at Mzinga, for this session as he explains how you can quickly begin to put social learning to use—on its own, as well as blended with established formal programs—for not only your employees, but your customers, prospects and partners as well. This interactive sessions will include use cases that you can adopt for your own purposes, best practices, and real-world examples.
Mike Merriman
mmerriman@mzinga.com
Follow me @mmerriman
http://www.mzinga.com/company/executives.asp?pagen=46
Staff Training: Get More From Your Staff Via e-Learning Webanywhere Ltd
This guide, From Training to Twitter: The social evolution of e-learning, looks at how e-learning is changing the way staff are educated in the workplace.
A digital learning strategy makes a significant and positive impact on organizations, learners, and patients. Learning management systems empower organizations to deploy educational programs, develop competencies, and apply accreditations.
In this webinar we covered best practices when considering moving from classroom-based training to online delivery. This includes the needs of your audience, content creation, delivery, post training data collection, and learning analytics insights.
Define your pedagogical approach; Define your business model; Define (inter)national opportunities and threats; Define institutional opportunities and threats; Define student attractors and deterrents; Review your pedagogical model; Review your business model
Defining Your Social Learning Strategy Mike Merriman
Defining Your Social Learning Strategy
One of the most efficient—and effective—ways to amplify and extend the value of your learning programs is to empower people to interact and share knowledge of their own, in addition to participating in formal learning programs. In fact, a social learning strategy is essential to bringing the power of learning to the forefront of your organization, and ultimately, maximizing the business impact of your overall enterprise learning initiatives.
Join Mike Merriman, Director of Strategic Services at Mzinga, for this session as he explains how you can quickly begin to put social learning to use—on its own, as well as blended with established formal programs—for not only your employees, but your customers, prospects and partners as well. This interactive sessions will include use cases that you can adopt for your own purposes, best practices, and real-world examples.
Mike Merriman
mmerriman@mzinga.com
Follow me @mmerriman
http://www.mzinga.com/company/executives.asp?pagen=46
Staff Training: Get More From Your Staff Via e-Learning Webanywhere Ltd
This guide, From Training to Twitter: The social evolution of e-learning, looks at how e-learning is changing the way staff are educated in the workplace.
KeyNote Speech
10th International Conference of Science, Mathematics & Technology Education
Mauritius Institute of Education, Reduit, Mauritius
6 November 2019
Presented by: Ali Spittel
Presented at the All Things Open 2021
Raleigh, NC, USA
Raleigh Convention Center
Abstract: Programmers are constantly learning new technologies, especially in the rapidly evolving frontend ecosystem. As a result, developers often find themselves in a teaching role -- whether that means mentoring a colleague, writing blog posts, speaking at meetups, or even teaching more formally at a college or bootcamp.
So, how can you teach code more effectively? We'll go over strategies for breaking down information, explaining concepts without jargon, using relevant examples, and engaging learners so that you can be more effective the next time you are in a teaching position.
Report from Learning Leader Symposium in conjunction with the MACPA Innovation Summit. Featuring Learning Trends from Julie Duda @ Bersin, Vinay Nilakantan @ Meridian, Tom Hood @MACPA. Panel of CPA Firm Learning Leaders and a facilitated discussion by Pam Devine & Laura Dorsey-Shaner.
How to Increase the Value of Data Captured by AdmissionsCollegis Education
Tips on how your college can improve reporting, generate higher-quality information for decision making, and set the stage for predictive analytics.
This presentation is for anyone who works in college marketing, admissions or student retention.
Look for six take-aways on the final slide.
Originally presented July 26, 2017 by Collegis Education.
How you are embracing the change of technological capability, and the needs o...Jisc
Speaker: Andrew Proctor, director of digital services, Staffordshire University.
With the ever changing needs of students, Staffordshire University will share how they approached the opportunity to positively impact student experience at the University, using data, AI and the cloud.
Presentation delivered by Robin McGregor, Director of Learning Enhancement at North East Scotland College, at the Scottish Learning Technology Network meeting on the 16th of March, 2018.
Benchmarking for future growth, a must for institutions with a strong regional focus: You are not alone. A presentation on the refreshed ACODE Benchmarks for technology enhanced learning, to the Digital Rural Futures Conference 25-27 June 2014 at the University of Southern Queensland, Toowoomba, Australia.
SCUP Virtual Pacific Region Fall Series: Tools and Tactics for Changebrightspot
Where are We? Where Do We Go? Moving From Reactivity to Creativity During COVID
Bryan Alexander and Elliot Felix kicked off the SCUP Fall 2020 series by exploring the core issues, challenges, and opportunities shaping higher education during COVID.
Rather than send unqualified prospects away, the University of North Alabama’s MBA program created a low-cost, innovative course to help interested students meet admissions requirements. We’ll cover how a fresh approach to course content can turn into a win-win for students and colleges.
Why Education Stakeholders Must Work Together on the Critical Components of D...Samsung Business USA
For school district leaders today, digital transformation is non-negotiable. But in order for school systems to make a smooth transition to digital learning platforms and curriculum, numerous education stakeholders must work closely together – from teachers, academic personnel and IT, to parents, administration and the broader community. If you are looking to make the digital transformation, this infographic provides helpful tips for making it work.
An introduction to the ACODE Benchmarks for technology enhanced learning (TEL...Charles Darwin University
Benchmarking in the areas of technology enhanced learning (TEL) is an important part of how institutions are able to mediate a level of quality in their online practice. This has become increasingly significant with the advent, and increased powers of higher education quality assurance agencies in many countries, and who are now taking a keen interest in how our institutions can provide a level of equivalence to the quality of their practice. This webinar will provide you a comprehensive introduction to the ACODE Benchmarks for TEL, and offer you a compelling rationale for their use as part of a suite of initiatives an institution can apply to facilitate a level of quality across eight key areas of institutional practice. To support this claim, this presentation will provide practical examples of how this tool has been applied by in excess of 35 institutions from five countries over recent years. Importantly, once you have gained an understanding of what this tool can offer you, you will be asked to identify significant others within your institution who you believe could go on this important journey with you.
KeyNote Speech
10th International Conference of Science, Mathematics & Technology Education
Mauritius Institute of Education, Reduit, Mauritius
6 November 2019
Presented by: Ali Spittel
Presented at the All Things Open 2021
Raleigh, NC, USA
Raleigh Convention Center
Abstract: Programmers are constantly learning new technologies, especially in the rapidly evolving frontend ecosystem. As a result, developers often find themselves in a teaching role -- whether that means mentoring a colleague, writing blog posts, speaking at meetups, or even teaching more formally at a college or bootcamp.
So, how can you teach code more effectively? We'll go over strategies for breaking down information, explaining concepts without jargon, using relevant examples, and engaging learners so that you can be more effective the next time you are in a teaching position.
Report from Learning Leader Symposium in conjunction with the MACPA Innovation Summit. Featuring Learning Trends from Julie Duda @ Bersin, Vinay Nilakantan @ Meridian, Tom Hood @MACPA. Panel of CPA Firm Learning Leaders and a facilitated discussion by Pam Devine & Laura Dorsey-Shaner.
How to Increase the Value of Data Captured by AdmissionsCollegis Education
Tips on how your college can improve reporting, generate higher-quality information for decision making, and set the stage for predictive analytics.
This presentation is for anyone who works in college marketing, admissions or student retention.
Look for six take-aways on the final slide.
Originally presented July 26, 2017 by Collegis Education.
How you are embracing the change of technological capability, and the needs o...Jisc
Speaker: Andrew Proctor, director of digital services, Staffordshire University.
With the ever changing needs of students, Staffordshire University will share how they approached the opportunity to positively impact student experience at the University, using data, AI and the cloud.
Presentation delivered by Robin McGregor, Director of Learning Enhancement at North East Scotland College, at the Scottish Learning Technology Network meeting on the 16th of March, 2018.
Benchmarking for future growth, a must for institutions with a strong regional focus: You are not alone. A presentation on the refreshed ACODE Benchmarks for technology enhanced learning, to the Digital Rural Futures Conference 25-27 June 2014 at the University of Southern Queensland, Toowoomba, Australia.
SCUP Virtual Pacific Region Fall Series: Tools and Tactics for Changebrightspot
Where are We? Where Do We Go? Moving From Reactivity to Creativity During COVID
Bryan Alexander and Elliot Felix kicked off the SCUP Fall 2020 series by exploring the core issues, challenges, and opportunities shaping higher education during COVID.
Rather than send unqualified prospects away, the University of North Alabama’s MBA program created a low-cost, innovative course to help interested students meet admissions requirements. We’ll cover how a fresh approach to course content can turn into a win-win for students and colleges.
Why Education Stakeholders Must Work Together on the Critical Components of D...Samsung Business USA
For school district leaders today, digital transformation is non-negotiable. But in order for school systems to make a smooth transition to digital learning platforms and curriculum, numerous education stakeholders must work closely together – from teachers, academic personnel and IT, to parents, administration and the broader community. If you are looking to make the digital transformation, this infographic provides helpful tips for making it work.
An introduction to the ACODE Benchmarks for technology enhanced learning (TEL...Charles Darwin University
Benchmarking in the areas of technology enhanced learning (TEL) is an important part of how institutions are able to mediate a level of quality in their online practice. This has become increasingly significant with the advent, and increased powers of higher education quality assurance agencies in many countries, and who are now taking a keen interest in how our institutions can provide a level of equivalence to the quality of their practice. This webinar will provide you a comprehensive introduction to the ACODE Benchmarks for TEL, and offer you a compelling rationale for their use as part of a suite of initiatives an institution can apply to facilitate a level of quality across eight key areas of institutional practice. To support this claim, this presentation will provide practical examples of how this tool has been applied by in excess of 35 institutions from five countries over recent years. Importantly, once you have gained an understanding of what this tool can offer you, you will be asked to identify significant others within your institution who you believe could go on this important journey with you.
Learning Organization Governance for Top PerformersCorpU
This presentation reviews models for structuring a learning function and how to institute an effective governance structure for corporate learning. The presentation also features how Textron moved from a decentralized model to a federated model for Learning and Development.
To develop an Agile Learning organization a learning strategy needs to be in place. This presentation shows how to develop a strategy and a roadmap on 3 workshops.
How Content Strategy Drives the High Impact Learning OrganizationXyleme
According to research by Bersin, profits from High Impact Learning Organizations (HILO) grew three times faster than other organizations studied. So, what makes some Learning & Development organizations better than others? One core capability is Learning Content Strategy.
In this webinar, David Mallon, VP of Research at Bersin by Deloitte, will dive into the evolving nature of learning content and share findings from Bersin’s recent High Impact Learning Organization report. Joining David will be Michael Miller, Process and Standards Supervisor at Caterpillar, Inc. Together they will discuss how eLearning has become a small part of the larger pie that now includes the delivery of contextual-based content at the right time and in the right format to drive performance outcomes. Key takeaways for Senior Learning & Talent executives will include the methodologies used by HILOs to build a sustainable content strategy that helps companies solve business and operational problems.
Mindset, skillset, toolset: transforming the digital landscapeJisc
Speakers:
Paula Philpott, head of learning academy, South Eastern Regional College (SERC).
Stefanie Campbell, deputy head of learning academy, South Eastern Regional College (SERC).
Through a clear digital strategy which integrates systems, technology, people and data, SERC has transformed its digital landscape. Integrated, centralised systems aggregate and disseminate data, enhancing efficiency whilst informing and shaping the curriculum and wider college strategy.
This presentation will explore a systematic approach which integrates systems, technology, people, and data; identify ways in which data analytics has transformed and shaped the curriculum and digital strategy; and explore how organisational culture can be shaped through strategic investment in technology, systems and people.
A Blended Approach to Effective LearningAims Digital
In this webinar A Blended Approach to Effective Learning we will examine Blended Learning and how it is implemented in today's complex learning world. We are fortunate to work in an environment where there are many choices for learning.
This training manual designed for University of Phoenix employees, will offer instructional guidance regarding the availability of social media tools, their benefits, and correlation with the understanding of social learning for professional development.
This presentation describes the e-learning basic concepts; identify the main benefits of e-learning vs. classroom training; try to give some clues about how to integrate both types of training; gives a short description of specific e-learning technology; and finally, introduces the idea of closing "loop" integrating e-learning with knowledge management.
Km chicago ymca of the usa's extranet - march 2014 KM Chicago
Lisa Tallman, YMCA of the USA's Senior Director, Knowledge Management discussed the evolution of the Y's extranet that supports Y staff and volunteers across the U.S. In particular, she focused on the process used with subject matter specialists to create sites from defining goals through maintenance and measurement.
Km chicago dr kalaras - how to transform a manager to a great leader - jan ...KM Chicago
An interactive simulation of managerial leadership, followed-on with a thought provoking dialogue on how does one transform from being a good manager to an inspirational leader.
The emergence of social media means a new and different way for people to contribute digital content. Likewise, it means we need new ways to search for and find this new content. The big search engines don't necessarily focus on finding this content. This session will provide an overview of some search engines that help you find information in the social media. At the end of this session, you should be able to:
Understand why we want to search and participate in the social media
Understand what types of search engines are available on the public Internet that allow you to search social content.
About Bill Chamberlin
Bill is a 30 year veteran of IBM spanning a career in both Sales and Marketing. He has spent the last 16 years in IBM's Market Insights organization supporting IBM Marketing and Strategy professionals. He currently works as a Principal Consultant Analyst on a small team focused on helping IBMers develop social media marketing strategies. Bill is also a community leader, having built and managed the 1900 member HorizonWatch community within IBM since 2001. He is very active in the social media blogging and tweeting under the HorizonWatching brand name. Bill received his MBA in 1995 from the Kellogg Graduate School of Management and has lived in the Chicagoland area his entire life.
1. Lisa Beckers March 2011 Learning and Knowledge AlignmentOpportunities across blurred boundaries
2. The New Corporate LearningFramework 10% Formal learning 90% Informal learning Social Learning Innovation and crowdsourcing Micro-sharing & Tweet chats Social networking & expert directories Physical classroom Interactive Video Publish and feedback on blogs Co-create with wikis Gaming & simulations Online communities Virtual classroom and webinars On-Demand Learning + Learning Learning apps Podcasts and e-books Job aids & EPSS Learning videos e-Courses & recorded webinars Self-paced web-based training Career Learning Online assessments Career moves & assignments Special projects Coaching & mentoring Feedback Spontaneous learning on the job Planned learning 2
3. 3 Increasing use of social media tools and collaboration practices are blurring the boundaries between knowledge sharing and learning
4. Approach Conduct external research to identify learnings and leading practices from organizations who have implemented similar joint Learning-KM models Conduct internal assessment to understand the landscape and opportunities within current alignment between Learning & KM within Deloitte Define vision and propose recommendations based on input from KM and Learning stakeholders from member firms, global functions and global industries 4
5.
6. Increasing employee capability and performance is the most common driver, enabling nimbleness, flexibility and innovation. As organizations mature in their KM and Learning practices, the desire for a single, integrated view of knowledge and learning increases.
7. Organizations who have high level of alignment have a corporate organizational structure and are able to implement a centralized approach, with global systems for KM & Learning, which enables a seamless user experience.
8. Benefits to aligning Learning and Knowledge Management come from the consistency and optimized user experience when Learning and KM content are connected through a common portal. Other benefits achieved include cost savings.
9. Content creation and delivery is an area where organizations experienced the most success in aligning Learning and KM. The success is often enabled by a solid infrastructure, such as global platforms, taxonomy, etc. They are often viewed as intertwined within social-media-enabled environments.
10. KM 2.0 views the concept of learning as a social process facilitated by technologies rather than information collection and storage processes. This social view of knowledge highlights how it’s created and supported through learning by way of interaction and situational embedding. In this frame, OL and KM cannot be separated. 5
15. The joint Learning-KM vision addresses the area of convergence between Learning and Knowledge Management…. Organizational Learning Organizational Knowledge Knowledge-based view of the firm Theory of learning Learning as content process: create / retain / transfer Learning & performance systems Static knowledge and knowing Dynamic knowledge enabled by social media Behavioral aspects of creating a culture of learning and sharing knowledge Individual / Group / Org learning programs and delivery processes KM tools and IT solutions Source: based on Org. Learning and KM: Toward an Integrative Framework (Vera & Crossan) 7
16. Vision Knowledge Management and Learning alignment will establish an integrated approach defined by five key attributes to deliver world-class capabilities that drive business performance Business value driven: we design our knowledge and learning capabilities around the business value they create On-the-job access: we focus our efforts on providing the resources necessary to our client service practitioners according to the time and place appropriate to them Personalized experience: we provide a unique, customized view of Learning and KM content for each user Forefront of delivery: we deliver learning and knowledge using the latest thinking, technology, and innovation Synchronized approach: we bridge the gap between Learning and Knowledge sharing creating a seamless approach 8
18. Critical elements of a successful alignment program Specific business needs and opportunities are identified before kicking off a KM and Learning program. The value of aligningKM and Learning must be tied directly to business results. Senior leader support and commitment is a must. In APQC report (8 case studies) 63% of the organizations indicated senior management drove the alignment of KM and Learning, and 75% have a central group to manage and administer the integrated program. Shared understanding of the KM and Learning business strategy & vision, cultural values and a shared terminology. KM and Learning activities are part of the employee's work processes, not a separate activity. Leveraging the distinct value propositions of both functions, but presenting a coordinated solution. Strong, ongoing communications around values and vision of the program, not underestimating the importance of change management. A supporting infrastructure (global platform, enterprise taxonomy) provides a simple and single access point for the users. 10
19. External research bibliography APQC, Integrating Knowledge Management and Organization Learning-Consortium Benchmarking Study, 2005. Bennet, A. and Bennet D. The Partnership Between Organizational Learning and Knowledge Management, 2004. Balaguer, E, Higgins, J. and Davenport, T. , Driving high performance through mission-critical job families, Accenture, 2007 Milton, N. Exploring the Concept of Organizational Learning, KM Review, 2008. Young, R. Reap the Rewards from Combining Learning and KM, KM Review, 2008. Sanchez, R. Knowledge Management and Organizational Learning, Lund, Sweden:Lund Institute of Economic Research, 2005. Smith A.C. P. Facilitating Organizational Learning and Knowledge Management in Transnational Organizations, The Learning Organization, 2006. Pasteur, K., etal. Knowledge Management and Organizational Learning for Development, Brighton, England: the Institute of Development Studies, 2006 Schooley, C. How to Create a Comprehensive, High-impact Learning Strategy, Forrester, 2008 Schooley, C. Knowledge, Learning, And Work Unite!, Forrester, 2007 11
Editor's Notes
Accenture, HP, IBM, KPMG, Cisco, Conference Board, Air Products, World Bank
Identify pilot projects to test the concept, approach, value, and benefit and gauge the level of interest and commitment from the relevant stakeholders participating.