1) Deloitte is a large global professional services firm with nearly 150,000 employees worldwide and revenues of $23 billion in fiscal year 2007.
2) iConnect is Deloitte's internal expertise locator system that uses natural language processing to create topic profiles of employees based on their email content to help connect people with relevant expertise.
3) The implementation of iConnect has faced challenges including performance issues, low usage rates, and a lack of integration into key business processes. Plans are underway to address these issues and re-energize the iConnect program.
Given at Enterprise 2.0 conference. Defines the Enterprise 2.0 conversation as more than standalone Web20 components (wikis, blogs, etc.). Helps frame the role of collaboration in the traditional enterprise transaction and intelligence processes. Answers the question of how to transform traditional enterprise systems from a system of record to a system of action.
The Abstract
When people work together, great things happen! Now imagine the impact of what happens when employees and partners contextually collaborate around the softer aspects of the traditional automated enterprise business process. Now consider the impact of 200 job roles, 80 natural enterprise communities, and 40 mission-critical teaming-oriented business processes. So, have you considered how innovative and engaged your employees could be?
How Social and the Cloud Impact Your Governance StrategyChristian Buckley
As organizations look to expand their SharePoint on premises footprint using social, mobile, or cloud based platforms and services, some governance considerations. Presented originally at SharePoint Saturday Virginia Beach 2013 (#SPSVB)
Building Dynamic Applications on both Office 365 and On-PremChristian Buckley
One of the major concerns of organizations investigating or upgrading to Office 365 is whether the solutions they've come to rely on with SharePoint on prem can be duplicated online without code. From workflow and forms to branding and personalization, this webinar demonstrated techniques and solutions that can be used on SharePoint Online and on prem, enabling rich and dynamic functionality regardless of your environment.
Presented by GTconsult co-founder and COO Craig Tarr, with Office 365 MVP Christian Buckley
Key Takeaways:
--Understand some of the key differences between SharePoint online and on prem
--Learn how powerful solutions, such as project hubs, shopping carts, information roll-ups and other solutions can be built without code
--Pick up some great tips and tricks to make your end users more productive
How to select Enterprise Social Network (ESN) Vendor (July13)KINSHIP enterprise
The Enterprise Social Network (ESN) meets a desired set of target features that's believed to be desired within the organisation, such as employee profiles, document sharing, microblogging, news feeds, file syncing, or mobile knowledge access, along with supporting technical capabilities like application integration, search, administration consoles, and governance features.
The ESN meets a more abstract set of business requirements, selected to address a list of
long- standing functional challenges, e.g. increasing employee engagement, enhancing collaboration, better access to knowledge, reducing travel costs, speeding up business processes, or enabling the future of work.
Given at Enterprise 2.0 conference. Defines the Enterprise 2.0 conversation as more than standalone Web20 components (wikis, blogs, etc.). Helps frame the role of collaboration in the traditional enterprise transaction and intelligence processes. Answers the question of how to transform traditional enterprise systems from a system of record to a system of action.
The Abstract
When people work together, great things happen! Now imagine the impact of what happens when employees and partners contextually collaborate around the softer aspects of the traditional automated enterprise business process. Now consider the impact of 200 job roles, 80 natural enterprise communities, and 40 mission-critical teaming-oriented business processes. So, have you considered how innovative and engaged your employees could be?
How Social and the Cloud Impact Your Governance StrategyChristian Buckley
As organizations look to expand their SharePoint on premises footprint using social, mobile, or cloud based platforms and services, some governance considerations. Presented originally at SharePoint Saturday Virginia Beach 2013 (#SPSVB)
Building Dynamic Applications on both Office 365 and On-PremChristian Buckley
One of the major concerns of organizations investigating or upgrading to Office 365 is whether the solutions they've come to rely on with SharePoint on prem can be duplicated online without code. From workflow and forms to branding and personalization, this webinar demonstrated techniques and solutions that can be used on SharePoint Online and on prem, enabling rich and dynamic functionality regardless of your environment.
Presented by GTconsult co-founder and COO Craig Tarr, with Office 365 MVP Christian Buckley
Key Takeaways:
--Understand some of the key differences between SharePoint online and on prem
--Learn how powerful solutions, such as project hubs, shopping carts, information roll-ups and other solutions can be built without code
--Pick up some great tips and tricks to make your end users more productive
How to select Enterprise Social Network (ESN) Vendor (July13)KINSHIP enterprise
The Enterprise Social Network (ESN) meets a desired set of target features that's believed to be desired within the organisation, such as employee profiles, document sharing, microblogging, news feeds, file syncing, or mobile knowledge access, along with supporting technical capabilities like application integration, search, administration consoles, and governance features.
The ESN meets a more abstract set of business requirements, selected to address a list of
long- standing functional challenges, e.g. increasing employee engagement, enhancing collaboration, better access to knowledge, reducing travel costs, speeding up business processes, or enabling the future of work.
Presentation given at SharePoint Saturday Toronto on July 7th, 2012. While you do lose some of the context without the narrative, hopefully you'll find some of this useful.
SEO and IA: The Beginning of a Beautiful FriendshipMarianne Sweeny
Search technology and IA have developed on parallel tracks over the last many years. I propose that they join forces in creating an enhanced user information finding experience and present specific opportunities for deeper IA engagement.
AIIM Info 2011 Increasing mobile worker productivityZia Consulting
This session describes how education, healthcare and government organizations can implement a collaborative mobile ECM and Project management strategy for their workforce. Attend as we cover the benefits of using CMIS, mobile applications and devices, and best practices for a mobile ECM delivery strategy.
• The value of writing content rich mobile CMIS applications that work against multiple ECM repositories.
• How to build a strategy to enable increased mobile worker productivity by created task-oriented ECM and project management related activities delivered on mobile devices.
• Mobile ECM best practices that utilize a variety of free and widely available software packages on the iPhone and iPad.
• Examples of mobile content delivery and how it has saved local governments time and money.
This is our slide deck we used in our internal session showing how our process could scale. Obviously, some of it needs explanation, but you can see how we demonstrated that our work can indeed scale. Notice how we create a narrative around it to help make it more tangible for our staff.
The Nuts and Bolts of Teams, Groups and Conversation as-a-ServiceChristian Buckley
Within Office 365, we have multiple methods for social collaboration. Organizations around the world are struggling to understand which tool to use when -- but this is the wrong premise. In this session, we'll discuss the broader concept of 'conversation as a service' and how Microsoft Teams, Outlook Groups, Yammer, and SharePoint all fit together -- and show you how to get the most out of all of them.
Within the Office 365 ecosystem, what is the best method to have your message heard by the right audience? This presentation walks through the different options in the Microsoft arena, including SharePoint News and Communication Sites, Yammer, Teams, and more.
A successful collaboration strategy includes technology, process alignment, and the user experiences. However, organizations tend to focus the most on technology, and the least on people -- when the opposite should be true. As this presentation explains, culture is the key to any successful collaboration strategy.
Presentation given at SharePoint Saturday Toronto on July 7th, 2012. While you do lose some of the context without the narrative, hopefully you'll find some of this useful.
SEO and IA: The Beginning of a Beautiful FriendshipMarianne Sweeny
Search technology and IA have developed on parallel tracks over the last many years. I propose that they join forces in creating an enhanced user information finding experience and present specific opportunities for deeper IA engagement.
AIIM Info 2011 Increasing mobile worker productivityZia Consulting
This session describes how education, healthcare and government organizations can implement a collaborative mobile ECM and Project management strategy for their workforce. Attend as we cover the benefits of using CMIS, mobile applications and devices, and best practices for a mobile ECM delivery strategy.
• The value of writing content rich mobile CMIS applications that work against multiple ECM repositories.
• How to build a strategy to enable increased mobile worker productivity by created task-oriented ECM and project management related activities delivered on mobile devices.
• Mobile ECM best practices that utilize a variety of free and widely available software packages on the iPhone and iPad.
• Examples of mobile content delivery and how it has saved local governments time and money.
This is our slide deck we used in our internal session showing how our process could scale. Obviously, some of it needs explanation, but you can see how we demonstrated that our work can indeed scale. Notice how we create a narrative around it to help make it more tangible for our staff.
The Nuts and Bolts of Teams, Groups and Conversation as-a-ServiceChristian Buckley
Within Office 365, we have multiple methods for social collaboration. Organizations around the world are struggling to understand which tool to use when -- but this is the wrong premise. In this session, we'll discuss the broader concept of 'conversation as a service' and how Microsoft Teams, Outlook Groups, Yammer, and SharePoint all fit together -- and show you how to get the most out of all of them.
Within the Office 365 ecosystem, what is the best method to have your message heard by the right audience? This presentation walks through the different options in the Microsoft arena, including SharePoint News and Communication Sites, Yammer, Teams, and more.
A successful collaboration strategy includes technology, process alignment, and the user experiences. However, organizations tend to focus the most on technology, and the least on people -- when the opposite should be true. As this presentation explains, culture is the key to any successful collaboration strategy.
Best Practices in Gathering Requirements for SharePoint ProjectsDux Raymond Sy
Poor requirements can be attributed to failed SharePoint implementations. The key to successful SharePoint implementation is properly developing requirements. A lot of people know that this is important, however, only a handful of folks truly understand what it takes to do this right.
In this presentation participants will be able to identify:
- The key components of requirements gathering process
- Why requirements traceability is paramount in defining ROI in SharePoint projects
- Why having a well defined business case is necessary to effectively initiate requirements gathering
Presented at the Atlanta SharePoint Users Group Meeting on August 17, 2009
Avoiding Failed Deployments Part 2 Interactive Discussion by Joel OlesonJoel Oleson
I had so much content I couldn't include in my keynote and so much I wanted to talk about. I put together a second deck to cover those further details around team forming, process to become a SharePoint Rockstar, and so on. The pictures helped encourage more stories and pull out customer experiences. (Best experienced with Joel)
Collaboration Excellence: Strategies for Enabling a Social BusinessPerficient, Inc.
What goes in to creating exceptional work and web experiences in a social business?
It goes far beyond a simple “build it and they will come” mentality.
Through the use of collaboration tools, enterprises can engage workers, drive innovation, find efficiencies, mobilize workforces, empower leaders and much more.
Business aspects of social software and collaboration Ed Brill
Web 2.0, social software, blogs, wikis, instant messaging. New tools and new ways of approaching communication and coordination among customers, suppliers, and partners. Software to help companies share information has been around for more than 15 years. How do the new tools intersect with existing ones? How can you best leverage new technologies for faster time-to-market and increased customer satisfaction? What is the role of security in an increasingly open supply-chain communication system? We'll examine these questions and talk about current and future technologies and trends.
Driving Organizational Change With Social & Collaborative TechnologiesMike Gotta
Presented at Interop Las Vegas: Organizations are investing in Enterprise 2.0 as a means to improve employee engagement, collaboration, and knowledge sharing. While social tools can play a critical role, driving organizational change requires IT strategists to look beyond technology deployment. This session will help IT architecture and infrastructure personnel understand E2.0 adoption issues, the role of change management, and alignment of social tools with strategic business initiatives.
Let's see how some consumer and enterprise technologies are coming together to help organizations with expert location, knowledge management, portable identity, communities of practice, and re-imagining email as a collaboration tool.
Km chicago ymca of the usa's extranet - march 2014 KM Chicago
Lisa Tallman, YMCA of the USA's Senior Director, Knowledge Management discussed the evolution of the Y's extranet that supports Y staff and volunteers across the U.S. In particular, she focused on the process used with subject matter specialists to create sites from defining goals through maintenance and measurement.
Km chicago dr kalaras - how to transform a manager to a great leader - jan ...KM Chicago
An interactive simulation of managerial leadership, followed-on with a thought provoking dialogue on how does one transform from being a good manager to an inspirational leader.
The emergence of social media means a new and different way for people to contribute digital content. Likewise, it means we need new ways to search for and find this new content. The big search engines don't necessarily focus on finding this content. This session will provide an overview of some search engines that help you find information in the social media. At the end of this session, you should be able to:
Understand why we want to search and participate in the social media
Understand what types of search engines are available on the public Internet that allow you to search social content.
About Bill Chamberlin
Bill is a 30 year veteran of IBM spanning a career in both Sales and Marketing. He has spent the last 16 years in IBM's Market Insights organization supporting IBM Marketing and Strategy professionals. He currently works as a Principal Consultant Analyst on a small team focused on helping IBMers develop social media marketing strategies. Bill is also a community leader, having built and managed the 1900 member HorizonWatch community within IBM since 2001. He is very active in the social media blogging and tweeting under the HorizonWatching brand name. Bill received his MBA in 1995 from the Kellogg Graduate School of Management and has lived in the Chicagoland area his entire life.
Remote sensing and monitoring are changing the mining industry for the better. These are providing innovative solutions to long-standing challenges. Those related to exploration, extraction, and overall environmental management by mining technology companies Odisha. These technologies make use of satellite imaging, aerial photography and sensors to collect data that might be inaccessible or from hazardous locations. With the use of this technology, mining operations are becoming increasingly efficient. Let us gain more insight into the key aspects associated with remote sensing and monitoring when it comes to mining.
As a business owner in Delaware, staying on top of your tax obligations is paramount, especially with the annual deadline for Delaware Franchise Tax looming on March 1. One such obligation is the annual Delaware Franchise Tax, which serves as a crucial requirement for maintaining your company’s legal standing within the state. While the prospect of handling tax matters may seem daunting, rest assured that the process can be straightforward with the right guidance. In this comprehensive guide, we’ll walk you through the steps of filing your Delaware Franchise Tax and provide insights to help you navigate the process effectively.
Memorandum Of Association Constitution of Company.pptseri bangash
www.seribangash.com
A Memorandum of Association (MOA) is a legal document that outlines the fundamental principles and objectives upon which a company operates. It serves as the company's charter or constitution and defines the scope of its activities. Here's a detailed note on the MOA:
Contents of Memorandum of Association:
Name Clause: This clause states the name of the company, which should end with words like "Limited" or "Ltd." for a public limited company and "Private Limited" or "Pvt. Ltd." for a private limited company.
https://seribangash.com/article-of-association-is-legal-doc-of-company/
Registered Office Clause: It specifies the location where the company's registered office is situated. This office is where all official communications and notices are sent.
Objective Clause: This clause delineates the main objectives for which the company is formed. It's important to define these objectives clearly, as the company cannot undertake activities beyond those mentioned in this clause.
www.seribangash.com
Liability Clause: It outlines the extent of liability of the company's members. In the case of companies limited by shares, the liability of members is limited to the amount unpaid on their shares. For companies limited by guarantee, members' liability is limited to the amount they undertake to contribute if the company is wound up.
https://seribangash.com/promotors-is-person-conceived-formation-company/
Capital Clause: This clause specifies the authorized capital of the company, i.e., the maximum amount of share capital the company is authorized to issue. It also mentions the division of this capital into shares and their respective nominal value.
Association Clause: It simply states that the subscribers wish to form a company and agree to become members of it, in accordance with the terms of the MOA.
Importance of Memorandum of Association:
Legal Requirement: The MOA is a legal requirement for the formation of a company. It must be filed with the Registrar of Companies during the incorporation process.
Constitutional Document: It serves as the company's constitutional document, defining its scope, powers, and limitations.
Protection of Members: It protects the interests of the company's members by clearly defining the objectives and limiting their liability.
External Communication: It provides clarity to external parties, such as investors, creditors, and regulatory authorities, regarding the company's objectives and powers.
https://seribangash.com/difference-public-and-private-company-law/
Binding Authority: The company and its members are bound by the provisions of the MOA. Any action taken beyond its scope may be considered ultra vires (beyond the powers) of the company and therefore void.
Amendment of MOA:
While the MOA lays down the company's fundamental principles, it is not entirely immutable. It can be amended, but only under specific circumstances and in compliance with legal procedures. Amendments typically require shareholder
Cracking the Workplace Discipline Code Main.pptxWorkforce Group
Cultivating and maintaining discipline within teams is a critical differentiator for successful organisations.
Forward-thinking leaders and business managers understand the impact that discipline has on organisational success. A disciplined workforce operates with clarity, focus, and a shared understanding of expectations, ultimately driving better results, optimising productivity, and facilitating seamless collaboration.
Although discipline is not a one-size-fits-all approach, it can help create a work environment that encourages personal growth and accountability rather than solely relying on punitive measures.
In this deck, you will learn the significance of workplace discipline for organisational success. You’ll also learn
• Four (4) workplace discipline methods you should consider
• The best and most practical approach to implementing workplace discipline.
• Three (3) key tips to maintain a disciplined workplace.
Accpac to QuickBooks Conversion Navigating the Transition with Online Account...PaulBryant58
This article provides a comprehensive guide on how to
effectively manage the convert Accpac to QuickBooks , with a particular focus on utilizing online accounting services to streamline the process.
Explore our most comprehensive guide on lookback analysis at SafePaaS, covering access governance and how it can transform modern ERP audits. Browse now!
Buy Verified PayPal Account | Buy Google 5 Star Reviewsusawebmarket
Buy Verified PayPal Account
Looking to buy verified PayPal accounts? Discover 7 expert tips for safely purchasing a verified PayPal account in 2024. Ensure security and reliability for your transactions.
PayPal Services Features-
🟢 Email Access
🟢 Bank Added
🟢 Card Verified
🟢 Full SSN Provided
🟢 Phone Number Access
🟢 Driving License Copy
🟢 Fasted Delivery
Client Satisfaction is Our First priority. Our services is very appropriate to buy. We assume that the first-rate way to purchase our offerings is to order on the website. If you have any worry in our cooperation usually You can order us on Skype or Telegram.
24/7 Hours Reply/Please Contact
usawebmarketEmail: support@usawebmarket.com
Skype: usawebmarket
Telegram: @usawebmarket
WhatsApp: +1(218) 203-5951
USA WEB MARKET is the Best Verified PayPal, Payoneer, Cash App, Skrill, Neteller, Stripe Account and SEO, SMM Service provider.100%Satisfection granted.100% replacement Granted.
Enterprise Excellence is Inclusive Excellence.pdfKaiNexus
Enterprise excellence and inclusive excellence are closely linked, and real-world challenges have shown that both are essential to the success of any organization. To achieve enterprise excellence, organizations must focus on improving their operations and processes while creating an inclusive environment that engages everyone. In this interactive session, the facilitator will highlight commonly established business practices and how they limit our ability to engage everyone every day. More importantly, though, participants will likely gain increased awareness of what we can do differently to maximize enterprise excellence through deliberate inclusion.
What is Enterprise Excellence?
Enterprise Excellence is a holistic approach that's aimed at achieving world-class performance across all aspects of the organization.
What might I learn?
A way to engage all in creating Inclusive Excellence. Lessons from the US military and their parallels to the story of Harry Potter. How belt systems and CI teams can destroy inclusive practices. How leadership language invites people to the party. There are three things leaders can do to engage everyone every day: maximizing psychological safety to create environments where folks learn, contribute, and challenge the status quo.
Who might benefit? Anyone and everyone leading folks from the shop floor to top floor.
Dr. William Harvey is a seasoned Operations Leader with extensive experience in chemical processing, manufacturing, and operations management. At Michelman, he currently oversees multiple sites, leading teams in strategic planning and coaching/practicing continuous improvement. William is set to start his eighth year of teaching at the University of Cincinnati where he teaches marketing, finance, and management. William holds various certifications in change management, quality, leadership, operational excellence, team building, and DiSC, among others.
Taurus Zodiac Sign_ Personality Traits and Sign Dates.pptxmy Pandit
Explore the world of the Taurus zodiac sign. Learn about their stability, determination, and appreciation for beauty. Discover how Taureans' grounded nature and hardworking mindset define their unique personality.
Discover the innovative and creative projects that highlight my journey throu...dylandmeas
Discover the innovative and creative projects that highlight my journey through Full Sail University. Below, you’ll find a collection of my work showcasing my skills and expertise in digital marketing, event planning, and media production.
Premium MEAN Stack Development Solutions for Modern BusinessesSynapseIndia
Stay ahead of the curve with our premium MEAN Stack Development Solutions. Our expert developers utilize MongoDB, Express.js, AngularJS, and Node.js to create modern and responsive web applications. Trust us for cutting-edge solutions that drive your business growth and success.
Know more: https://www.synapseindia.com/technology/mean-stack-development-company.html
RMD24 | Debunking the non-endemic revenue myth Marvin Vacquier Droop | First ...BBPMedia1
Marvin neemt je in deze presentatie mee in de voordelen van non-endemic advertising op retail media netwerken. Hij brengt ook de uitdagingen in beeld die de markt op dit moment heeft op het gebied van retail media voor niet-leveranciers.
Retail media wordt gezien als het nieuwe advertising-medium en ook mediabureaus richten massaal retail media-afdelingen op. Merken die niet in de betreffende winkel liggen staan ook nog niet in de rij om op de retail media netwerken te adverteren. Marvin belicht de uitdagingen die er zijn om echt aansluiting te vinden op die markt van non-endemic advertising.
The world of search engine optimization (SEO) is buzzing with discussions after Google confirmed that around 2,500 leaked internal documents related to its Search feature are indeed authentic. The revelation has sparked significant concerns within the SEO community. The leaked documents were initially reported by SEO experts Rand Fishkin and Mike King, igniting widespread analysis and discourse. For More Info:- https://news.arihantwebtech.com/search-disrupted-googles-leaked-documents-rock-the-seo-world/
Skye Residences | Extended Stay Residences Near Toronto Airportmarketingjdass
Experience unparalleled EXTENDED STAY and comfort at Skye Residences located just minutes from Toronto Airport. Discover sophisticated accommodations tailored for discerning travelers.
Website Link :
https://skyeresidences.com/
https://skyeresidences.com/about-us/
https://skyeresidences.com/gallery/
https://skyeresidences.com/rooms/
https://skyeresidences.com/near-by-attractions/
https://skyeresidences.com/commute/
https://skyeresidences.com/contact/
https://skyeresidences.com/queen-suite-with-sofa-bed/
https://skyeresidences.com/queen-suite-with-sofa-bed-and-balcony/
https://skyeresidences.com/queen-suite-with-sofa-bed-accessible/
https://skyeresidences.com/2-bedroom-deluxe-queen-suite-with-sofa-bed/
https://skyeresidences.com/2-bedroom-deluxe-king-queen-suite-with-sofa-bed/
https://skyeresidences.com/2-bedroom-deluxe-queen-suite-with-sofa-bed-accessible/
#Skye Residences Etobicoke, #Skye Residences Near Toronto Airport, #Skye Residences Toronto, #Skye Hotel Toronto, #Skye Hotel Near Toronto Airport, #Hotel Near Toronto Airport, #Near Toronto Airport Accommodation, #Suites Near Toronto Airport, #Etobicoke Suites Near Airport, #Hotel Near Toronto Pearson International Airport, #Toronto Airport Suite Rentals, #Pearson Airport Hotel Suites
The Parable of the Pipeline a book every new businessman or business student ...
iConnect: Expertise Location at Deloitte
1. Ray Rudd/Mary McDonagh/Christina Rye Stuart Rosenberg/Roxanne McClain January 2008 Re-energizing iConnect Current and Projected Activities KMChicago iConnect: Expertise Location at Deloitte Stuart M. Rosenberg Deloitte Services, LP [email_address] February 12, 2008
2.
3.
4.
5. A Structured Path to Enable People Connections iConnect (Phase 1) Focus: Person-to-Expertise Phase 2: Talent Networking Focus: Person-to-Colleagues Focus: Person-to-Affiliated Groups Phase 3: Social Networking Analysis Focus: Powerful Tools & Analytics to Enhance & Optimize Personal Networks
6.
7. iConnect: Shotgun or rifle? Business Issue: Is there a better way to connect suppliers and customers of knowledge?
15. iConnect: User composes an e-mail via form. Request and replies are managed directly in Outlook. Note: User does not know the identities of those to whom the e-mail will be sent.
16. Step 4: Outbound email requests are received in Outlook in the same manner as any other message. No other application need be invoked.
17.
18.
19.
20. Visits, Unique Users and Outbound eMails and Replies * Deployed to Senior Managers and Managers
21. Why isn’t iConnect a success yet? Hypotheses People don’t trust the process Discomfort using a tool that’s not fully understood Ineffective communications Culture not as collaborative as assumed Right tool, wrong users iConnect not yet integrated into business processes Analysis has relied on anecdotes due to reporting challenges
When we talk about connecting people-to-people, we can look at the evolution of approaches this has entailed. (Elaborate.)
Here’s an example of an issue our professionals face and that KM wanted to address – an “ask the network” example from the previous evolution slide. In our complex organization, finding the right person or subject matter specialist can be challenging. You know there’s someone out there who can help, but how do you connect with them? Practitioners used various methods such as “blanket” or “shotgun” emails fishing for assistance. The results of this method were unpredictable – you were often restrained by your current connections, or you loaded up the Inbox of people who are completely unfamiliar with a topic and couldn't possibly help. It prompted us to question – what’s a better way to help our employees tap into the vast firm knowledge? We knew we wanted to automate and simplify a process to connect people. We didn’t want to create and/or maintain another cumbersome skills profile tool. Many attempts at skills profiles collapse under their own weight because they have to be kept up manually. We found an innovative software application that leveraged something Deloitte employees excel at - email. The application is a product of Tacit Software, Inc., an entity based in Palo Alto, CA, which markets it under the name ActiveNet. We call it iConnect.
iConnect is an automated system that utilizes sent email messages to build up an individual’s knowledge profile. We liked the idea of using e-mail because it is current, dynamic, and a rich source of information about the changing focus, knowledge, and experience of our personnel. If you are talking frequently about a subject, you are probably knowledgeable about it. iConnect identifies and extracts noun phrases from sent emails and attachments to create topic portfolios. In this way, topic portfolios reflect a person’s knowledge base. Over time, the collection of noun phrases from sent e-mails builds a private , personal portfolio of topical expertise of the individual. Topics receive a strength rating within the individual’s portfolio based on factors such as how recently used (i.e., term strength decays over time), context of use (i.e., header vs. body, e-mail vs. attachment), frequency of use, among others. When someone seeks information, they query iConnect using keywords related to the area of interest. In response, iConnect confirms that there are specialists whose base of knowledge matches the request. The system returns multiple topics to choose from based on the terms entered. Users select the topics that best represents what they are interested in, and compose an e-mail requesting assistance. iConnect then forwards the e-mail to the people behind the topics identified. Recipients of the request may choose to reply or not, with no disclosure of their action noted anywhere in the system. This "blind brokering" approach protects privacy while allowing individuals to reach out to others who may possess valuable information related to their work. When you receive a response from a specialist, his or her identity is made known -- and your collaboration can begin.
If you want to implement an expertise locator capability, you need to be comfortable with these issues. Existing policies and practices