This document contains the resume of Kimverly M. Candelaria. She has experience working as a Sales Representative, Cashier, and Receptionist. Her objective is to find a job that provides growth, excellence, and self-development while helping her achieve personal and organizational goals. She has a Bachelor's degree in Business Management from Cavite State University and call center training. Her skills include proficiency with Microsoft Office, the ability to work under pressure, and being a fast learner.

1. kimverlyming@yahoo.com
+971 52 483 6827
KIMVERLY M. CANDELARIA
OBJECTIVE
To succeed in an environment of growth and excellence and earn a job which
provides me job satisfaction and self-development and help me achieve personal as well
as organizational goals.
WORK EXPERIENCE
Sales Representative
EQI GLOBAL SOLUTIONS
Langkaan 1, Dasmarinas, Cavite Philippines
October 2014 – April 2015
Duties & Responsibilities:
 Manage inbound and outbound call in a timely manner.
 Follow communication scripts when handling different topics.
 Identify customers’ needs, clarify information, research every issue and provide
solutions and /or alternatives.
 Build sustainable relationships and engage customers.
 Keep records of all conversations in call data base.
Cashier
Greenwich Pizza Corp. Philippines
Robinsons Mall, Dasmarinas, Cavite Philippines
August 2013 – February 2014
Duties & Responsibilities:
 Handle cash transactions with customers
 Scan goods and collect payments
 Issue receipts, refunds, change or tickets
 Redeem stamps and coupons
 Make sales referrals, cross-sell products and introduce new ones
 Resolve customer complaints, guide them and provide relevant information
 Greet customers when entering or leaving establishments
 Maintain clean and tidy checkout areas
 Keep reports of transactions
 Bag, box or wrap packages
 Pleasantly deal with customers to ensure satisfaction

2. Receptionist
Leslie’s Restaurant
Tagaytay City, Philippines
January – September 2013
Duties & Responsibilities:
 Draw up client bookings for tables and ensure that tables are set before clients
arrival
 Manage the front desk by receiving incoming calls, greeting and attending to
customers
 Inform guests about the availability of tables and direct them to the tables
 Keep records of guests who visit the restaurant
 Assist customers with answer to queries, and proffer solution to issues within
your capacity
 Collaborate with other restaurant staff and the management to ensure that
customer complaints are properly attended to in a timely manner.
 Ensure that clients make payment for services before they exit the restaurant.
 Keep clear records of payments received and make detailed notes of balance
payment
 Check restaurant’s emails and respond to them accordingly; draw the attention
of management to certain mails when necessary
EDUACATIONAL ATTAINMENT
VOCATIONAL COURSE
Call Center Training - Mercer Institute
Technical Education and Skills Development Authority
Governor’s Drive, Langkaan Dasmariñas City, Cavite, Philippines
(S.Y 2014)
UNDER-GRADUATE
Bachelor of Science in Business Management
Major in Human Resource Development Management
Cavite State University-Main
Indang, Cavite
(SY 2011-2013)
SKILLS AND ABILITIES
 Knowledge in computer such as MS Office and Internet.
 Ability work under pressure.
 Fast learner and able to work with less supervision.
 Pro-active, hardworking and optimistic
 Good organization and prioritization skills.

3. PERSONAL DATA
Age: 21 years old
Birth Date: July 08, 1995
Civil Status: Married
Religion: Roman Catholic
Nationality: Filipino
Visa Status: Visit Visa
Availability: Immediate
I hereby certify that the above information’s are true and correct with the
best of my knowledge and belief.
________________________________
Kimverly M. Candelaria